crandall library

What crandall library does

Crandall Public Library is a 501(c)(3) Special Library District serving the City of Glens Falls and Towns of Queensbury and Moreau in upstate New York. Founded in 1892 by Henry Crandall with a $2,500 endowment, the library operates a single 52,500 square foot LEED-certified facility at 251 Glen Street in Glens Falls and serves as the Central Reference Library for the Southern Adirondack Library System (SALS), covering Warren, Washington, Saratoga, and Hamilton counties. It maintains a collection of 347,000+ physical items plus 350+ serial subscriptions and offers an extensive digital library via third-party platforms including Libby/OverDrive, Hoopla, Kanopy, Freegal, TumbleBooks, Freading, Niche Academy, Mango Languages, and genealogy databases.

Name

crandall library

Legal name

Crandall Public Library

Website

https://crandalllibrary.org

Company type

Private

Founded year

1892

Operating status

Operating

Short description

Crandall Public Library is a 1892-founded Special Library District providing free physical and digital collections, programming, and cultural heritage services to Glens Falls, Queensbury, and Moreau, New York, serving as Central Reference Library for the four-county SALS region.

Ownership category

akta.pro rank

Product category

Public Library Services

NAICS

Libraries and Archives (519210), Libraries and Archives (51921)

akta.pro primary industry

Public Library Operations & Community Branch Management (EDAEAGAC)

akta.pro secondary industries

Public Libraries & Information Services (BPAIACAO), Libraries, Archives & Special Collections (BPAGAHAF), Library-Based Learning Programs (Public Libraries) (EDAAAFAA)

Keywords

• Public library services
• Digital media lending
• Community programming
• Cultural heritage preservation
• Research database access

Headquarters

HQ city

Glens Falls

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Public Funding: Public funding from the library district (City of Glens Falls, Towns of Queensbury and Moreau) covers approximately 71% of the operating budget.
2. Private Donations: Private donations from district residents and community members help cover the remaining 29% budget gap, enabling the library to continue being a resource for the community.
3. Fee-Based Services: Nominal fees for services including printing (15¢ B&W, 25¢ color), faxing, replacement library cards ($1.00), and returned checks ($20.00). Overdue fines eliminated for most materials.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Crandall Public Library is a 501(c)(3) Special Library District that provides free public access to a physical collection of 347,000+ items and digital collections including eBooks, audiobooks, streaming video, and music. It offers research databases, educational programs for all ages, cultural heritage programming through its award-winning Folklife Center, and community services such as notary, printing, museum passes, library by mail, and outreach to homebound patrons across the Glens Falls, Queensbury, and Moreau service area.

Product overview

Crandall Public Library is a single-location public library serving Glens Falls, Queensbury, and Moreau, New York, offering a unified set of services centered on physical and digital media access, community programming, and cultural preservation. The core offerings include a physical collection of books, DVDs, CDs, and specialty items (museum passes, seed library, disc golf sets) available for in-person borrowing; a digital library platform providing eBooks, eAudiobooks, streaming video (Kanopy, Hoopla), and music (Freegal, Libby) through multiple third-party integrations; research databases for genealogy, business, health, and academic research accessible via NOVELny and direct subscriptions; and the award-winning Folklife Center dedicated to preserving regional cultural heritage through archives, exhibitions, and cultural programs. The library serves all ages with dedicated Children's and Teen spaces, computer help, notary services, and outreach to homebound patrons. The Folklife Center represents a distinctive cultural programming arm, while the digital services operate through partnerships with platforms like Libby, Hoopla, Kanopy, and Beanstack. All services are accessible with a single library card valid across the SALS/MVLS system.

Differentiator

Problem solved

Functional benefit

Brands

• Folklife Center: An award-winning program created in 1993, charged with the mission to research and present the cultural traditions of the upper Hudson Valley and southern Adirondacks of upstate New York.

Quantifiable outcome

• 4,370,000+ visitors from 2008-2018 demonstrating strong community engagement

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration27 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Southern Adirondack Library System (SALS)coreStrategic or Co-development Partner · 1 January 1958Crandall is the Central Library for SALS, which serves public libraries of Hamilton, Saratoga, Warren, and Washington counties. Crandall serves as the Central Reference Library for the system.
• Comfort Food CommunitycoreStrategic or Co-development PartnerPartnership with Comfort Food Community for the Farm-2-Library program, which delivers fresh produce weekly to the library for free distribution to the community.
• Mohawk Valley Library System (MVLS)coreStrategic or Co-development PartnerSALS collaborates with MVLS (serving Fulton, Montgomery, Schenectady, and Schoharie counties) to provide automated library services through the Joint Automation Project.
• Friends of Crandall Public LibrarycoreStrategic or Co-development PartnerIndependent organization with 20-30 board members that raises funds for equipment and special programs not in the annual budget, conducts book sales, and supports the library through volunteering and donations.
• Library Speakers ConsortiumminorStrategic or Co-development PartnerPartnership bringing virtual author talks from bestselling authors and thought leaders to library patrons.
• Casella Waste SystemsminorOthersBusiness partner supporting library programs and services through community giving.
• Capital District Library Council (CDLC)minorStrategic or Co-development PartnerRegional multi-type library organization serving academic, public, school, and special libraries in the capital district region.
• New York State LibrarycoreStrategic or Co-development PartnerState library providing access to Research Library, Talking Book and Braille Library for print-disabled residents, and Division of Library Development services.
• New York State Talking Book and Braille Library (TBBL)coreStrategic or Co-development PartnerFree services for print disabled patrons and those with reading/learning disabilities, providing access to books from the NYS Talking Book and Braille Library and National Library Services program.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Albany Public Library: A fellow New York State public library system serving a similar small-to-mid-sized upstate city. Both libraries operate on a Special Library District funding model, share comparable collection sizes and program offerings, and compete for state library development dollars.
• Saratoga Springs Public Library: A neighboring Capital Region / SALS-adjacent public library of similar scale, serving a small upstate New York city with comparable demographics, branch structure, and programming mix including children's services and local history collections.
• Schenectady County Public Library: A mid-sized upstate New York public library system that collaborates with Crandall via the Mohawk Valley / SALS Joint Automation Project. Operates a similar model of public funding supplemented by donations, with comparable digital and physical lending services.

Broad incumbents

• New York Public Library: The largest public library system in the United States, operating branches, research libraries, and digital platforms across Manhattan, the Bronx, and Staten Island. Although far larger in scale, NYPL sets the statewide benchmark for collection depth, programming, and digital lending that Crandall's services are compared against.
• Boston Public Library: A historic central reference library with extensive special collections, research services, and community programming. Comparable in its role as a flagship cultural-heritage institution within a library system, though at substantially greater scale than Crandall.
• Seattle Public Library: A LEED-certified, sustainability-forward public library system known for digital innovation and modern facilities. Relevant as a peer on sustainability credentials and digital service breadth, though operating at city-system scale rather than a single municipal building.
• Chicago Public Library: A large urban public library system offering comparable programming (children's, teen, digital literacy, cultural heritage) and digital lending partnerships. Sets broader benchmarks for library programming diversity and digital resource investment.
• Brooklyn Public Library: One of the largest public library systems in the U.S., operating extensive programming, multilingual collections, and digital services. Provides a comparable model of how a public library can blend free access, community programming, and digital lending at scale.
• Enoch Pratt Free Library: A historic central reference library with strong special collections, genealogy services, and community programming. Comparable to Crandall's role as a Central Reference Library within its regional system and to its emphasis on archival and cultural-heritage services.

Others

• Upper Hudson Library System: A neighboring New York State library system whose member libraries cooperate with Crandall on interlibrary loan and digital services. Functions as an adjacent system peer for benchmarking cooperative catalog, delivery, and shared-service arrangements.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCNkS60fbulYotTh3robMk7A
• Facebookfacebook.com/CrandallPublicLibrary
• Instagraminstagram.com/crandallpubliclibrary
• LinkedInlinkedin.com/company/crandall-public-library

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about crandall library