town of dublin, virginia

What town of dublin, virginia does

The Town of Dublin, Virginia is a municipal government entity operating under Virginia state law in Pulaski County, southwestern Virginia. It is governed by an elected Town Council and administered by a Town Manager (Darrin Cullip). The town delivers the standard portfolio of local-government services to residents and businesses within its incorporated boundaries, organized across seven operating departments: Town Leadership, Building Department, Planning & Zoning, Finance, Police Department, Utilities (water), and Code Enforcement. Its digital presence runs on the Revize government website platform and provides an online payment portal for utility bills and taxes, a public document center housing ordinances and forms, an archive of Council meeting minutes dating to 2018, and a Freedom of Information Act request workflow administered by a designated FOIA officer. The town is currently executing a computer-system upgrade to an all-inclusive financial platform consolidating water billing and tax software, with a planned go-live around August 19, 2026.

The town is funded through a diversified but administratively set revenue mix anchored by real estate tax ($0.24 per $100 of assessed value, due June 5 and December 5), personal property tax ($0.50 per $100 plus a $25 vehicle license fee, due December 5), meals tax on food service establishments, business license fees, and water utility billing. Payment channels include the online portal, in-person service at Town Hall, drop box, telephone, and two partner bank locations — Atlantic Union Bank (Dublin) and National Bank (Dublin). A late-payment penalty of 10% plus interest applies to overdue taxes. In February 2024 the Town Council eliminated the decal requirement for the vehicle license fee, and in September 2025 the town secured an EPA Brownfields Multipurpose Grant supporting environmental assessment and remediation at the Dublin Industrial Park Target Area, with a related QEP services RFP issued through the Virginia Department of Environmental Quality. The Good Neighbor Market community food initiative was also launched in this period.

The customer base consists of two geographic segments: town residents and households (primary, paying real estate and personal property tax plus water bills) and local businesses (secondary, paying meals tax, business license fees, and obtaining building permits). Distribution is exclusively direct — town hall, online portal, and partner banks — with no commercial go-to-market motion given its governmental nature. Marketing and constituent communication occur through the official website and Facebook/Twitter profiles. Specific revenue figures, headcount, and multi-year budget data are not disclosed in the public-facing materials reviewed.

Name

town of dublin, virginia

Legal name

Town of Dublin, Virginia

Website

https://dublintown.org

Company type

Private

Operating status

Operating

Short description

The Town of Dublin, Virginia is a municipal government providing water utilities, police, building permits, planning and zoning, tax collection, and code enforcement services to residents and businesses within its incorporated town limits.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615), Other Justice, Public Order, and Safety Activities (922190)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Municipal Tax & Revenue Administration (Local) (BPAIACAD), Economic Development & Business Licensing (Local) (BPAIACAN), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

Keywords

• Municipal government services
• Water utility services
• Property tax collection
• Building permits
• Public safety services

Headquarters

HQ city

Dublin

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Real Estate Tax: Real estate taxes at $0.24 per $100 of assessed value, due by June 5th and December 5th annually
2. Personal Property Tax: Personal property taxes at $0.50 per $100 of assessed value, due by December 5th annually. Includes vehicle license fee of $25.00 ($10.00 for motorcycles)
3. Meals Tax: Meals tax collected from food service establishments within the town
4. Business License Fees: Business license fees collected from businesses operating within the town
5. Water/Billing Services: Water billing services provided to utility customers, with payment options including phone, web portal, in-person, drop box, and partner banks (Atlantic Union Bank, National Bank)

Pricing tiers

Distribution channels3 records

Marketing channels5 records

Core offering

The Town of Dublin, Virginia provides municipal government services to its residents and businesses, including water utilities, police protection, building inspection and permitting, planning and zoning, code enforcement, tax collection (real estate, personal property, meals), business licensing, and public records access (FOIA). Services are delivered through town departments, an online payment portal, and partner bank locations.

Product overview

The Town of Dublin, Virginia operates as a municipal government providing public services to its residents. The town's digital presence is built on the Revize government website platform and offers a unified set of services including town leadership, police protection, utilities (water), building and code enforcement, planning and zoning, tax collection, and public records access. Key service modules include an online payment portal for utility bills and taxes, a water billing system currently undergoing upgrade to a new all-inclusive financial system, a document center hosting public ordinances and forms, a Council Minutes archive, and a FOIA request processing service. The town also manages community programs and issues RFPs for professional services such as environmental assessments. The overall offering is a single integrated government services platform rather than a modular software product portfolio.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Utility Service Residential and commercial water utility service with billing and automatic withdrawal payment options for residents and businesses within Town of Dublin.
• Real Estate Tax Collection Annual real estate tax levied at $0.24 per $100 of assessed value, due June 5th and December 5th annually, with 10% penalty plus interest for late payment.
• Personal Property Tax Collection Annual personal property tax at $0.50 per $100 of assessed value, due December 5th, including vehicle license fee of $25.00 ($10.00 for motorcycles). Decal requirement eliminated effective February 15, 2024.
• Business License Services Business license issuance and renewal for businesses operating within the Town of Dublin.
• Meals Tax Collection Meals tax collection from food service establishments operating within the Town of Dublin.
• Building Permits and Inspection Building permit issuance and inspection services administered through the Building Department for construction and development within town limits.
• Police Department Services Local police protection and public safety services for residents and businesses within the Town of Dublin.
• Online Payment Portal Online portal enabling residents to pay utility bills, taxes, and other municipal fees electronically via the town website.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered supporting.

• Virginia Department of Environmental Quality (DEQ)supportingStrategic or Co-development PartnerCoordination with DEQ as part of EPA Brownfields grant implementation for environmental assessment and remediation activities.
• Atlantic Union Bank (Dublin)supportingChannel Partner/ Reseller/ DistributorPartner bank location accepting water bill payments for town utility customers.
• National Bank (Dublin)supportingChannel Partner/ Reseller/ DistributorPartner bank location accepting water bill payments for town utility customers.

Recent moves5 records

Expansion highlights4 records

Others

• PayIt: Government payment and digital services provider serving municipalities with online tax, utility, and permit payment platforms. Ecosystem enabler for the same citizen-payment workflows Dublin operates.
• CivicPlus (Revize): Vendor of the Revize government website platform that powers dublintown.org. Adjacent ecosystem participant providing the digital infrastructure the Town uses for citizen-facing services, payments, and document management.

Direct peers

• Town of Pulaski, Virginia: County seat neighbor of Dublin in Pulaski County, Virginia. Operates the same suite of small-town municipal services (utilities, police, tax collection, building permits) and is the most direct functional peer in scale and service mix.
• Town of Blacksburg, Virginia: Nearby New River Valley town providing the same municipal functions (utilities, police, planning, tax collection). Comparable governance structure and revenue model, slightly larger scale, making it the closest operational benchmark.
• Town of Christiansburg, Virginia: Adjacent New River Valley municipality with parallel municipal services including water/sewer utilities, planning & zoning, and business licensing. Highly comparable in service delivery model.

Regional players

• City of Radford, Virginia: Independent city in the same region providing full municipal services to a small population. Comparable revenue model and service scope, with a slightly larger scale and university-driven economic base.
• Town of Wytheville, Virginia: Southwest Virginia small-town municipality offering similar utilities, public safety, and tax administration functions. Comparable in scale, geography, and rural-town operating context.
• City of Salem, Virginia: Roanoke-region small city with similar municipal services, water utility operations, and local tax structure. Slightly larger and more economically diversified but operates the same core municipal model.
• Town of Vinton, Virginia: Small Western Virginia town offering parallel municipal services and tax collection. Comparable scale and rural-to-suburban transition profile to Dublin.
• Town of Rocky Mount, Virginia: Franklin County seat providing the same suite of municipal services including utilities and tax administration. Comparable small-town operating context in southwestern Virginia.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/sharer/sharer.php?u=http://dublintown.org

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about town of dublin, virginia