What sanja service does

Sanja Service is a privately held IT company headquartered in Kisangani, Democratic Republic of Congo, operating since approximately 2021. The company develops and sells three core software products targeted at local businesses and healthcare facilities: Sanja Commerce, an offline-capable point-of-sale application with cloud synchronization and Bluetooth thermal-printing integration; Sanja GPME, a tiered cloud-based business management application for small and medium enterprises covering sales, inventory, client management, and financial reporting; and Sanja Bot, a connected medical alert device that lets patients notify healthcare staff and logs interventions for clinical audit purposes. The company also resells complementary hardware, including laptops and receipt printers, and offers professional services spanning web design, LAN network infrastructure, embedded systems, and training.

The technology stack is built around a proprietary offline-first architecture that synchronizes data to the cloud once connectivity is restored, addressing the unreliable internet conditions common in the DRC market. Core features include Bluetooth thermal printing for mobile invoicing, inventory and credit/debt management integrated into the POS workflow, real-time push notifications for clinical alerts, and secure intervention logging. No advanced AI/ML capabilities are described in any product layer; the products are functional applications rather than model-driven systems.

Sanja Service monetizes through a mix of low-priced monthly SaaS subscriptions (Sanja GPME at $5–$10 per month), a one-time license fee of $500 plus $10/month recurring cloud fees for Sanja Commerce, and custom quote-based deployments of Sanja Bot to hospitals, clinics, and health centers under multi-year contracts. Hardware units are sold at fixed unit prices, and professional services contribute project-based revenue. Go-to-market relies on a WhatsApp-first, direct-to-customer model supported by a self-serve client portal and a corporate website, targeting a long tail of DRC SMEs, retail operators, and a smaller set of healthcare facility clients, all served from a single Kisangani office.

Name

sanja service

Legal name

Sanja Service

Website

https://sanjaservice.com

Company type

Private

Founded year

2021

Operating status

Operating

Short description

Sanja Service is a Kisangani, DRC-based IT company that builds offline-capable SaaS (POS, SME management) and a medical alert IoT device for local businesses and healthcare facilities, selling via WhatsApp and bundled hardware.

Ownership category

akta.pro rank

Headquarters

HQ city

Kisangani

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. SaaS Subscription (Sanja GPME): Monthly subscription tiers for cloud business management software. Three tiers: Basique ($5/month), Standard ($7/month), and Premium ($10/month). Includes sales/stock management, client management, Bluetooth invoicing, with higher tiers adding proforma invoices, sales reports, statistics, and multi-user access.
2. Software License with Support (Sanja Commerce): One-time PC license acquisition fee of 500 USD plus recurring 10 USD/month for cloud access and technical support. The initial license provides perpetual use rights while the monthly fee covers cloud synchronization and ongoing support.
3. Custom Healthcare Solutions (Sanja Bot): Custom deployment pricing for medical alert devices adapted to healthcare facility infrastructure. Pricing varies based on hospital, clinic, or health center requirements. Quote-based sales with free needs assessment.
4. Hardware Sales: Sale of IT equipment including laptops and POS thermal printers. Examples: laptops from 300 EUR, receipt printers at 120 EUR. Hardware complements software offerings for complete business solutions.
5. Professional Services: Professional services including web design, LAN network infrastructure, embedded systems, hardware supply, and professional training. One-time project-based revenue for digital transformation and IT services.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Sanja Service develops and sells cloud-based business management and point-of-sale software (Sanja GPME and Sanja Commerce) with offline-first capability tailored for SMEs and retailers in the Democratic Republic of Congo. The company also builds and sells a connected medical alert IoT device (Sanja Bot) for healthcare facilities, and resells complementary hardware such as laptops and thermal receipt printers. Additionally, it delivers project-based IT services including web design, LAN network infrastructure, embedded systems, hardware supply, and professional training.

Product overview

Sanja Service offers a portfolio of three distinct software products and complementary hardware for businesses in the Democratic Republic of Congo. Sanja Commerce is a point-of-sale application with offline-first capability and cloud synchronization for real-time sales reporting. Sanja GPME is a cloud-based SME management solution covering sales, inventory, client relations, and financial reporting across three subscription tiers. Sanja Bot is a connected medical device for patient-to-staff alerting in healthcare settings. The company also provides hardware products (laptops, thermal receipt printers) that complement its software offerings, along with services including web design, LAN networking, embedded systems, and professional training.

Differentiator

Problem solved

Functional benefit

Brands

• Sanja Commerce: Offline point-of-sale (POS) application that connects sales to the cloud for instant reporting and inventory management.
• Sanja GPME
• Sanja Bot

Products and services

• Sanja Commerce Point-of-sale (POS) cash register application with offline capability and cloud synchronization, providing inventory and deposit management, credit/debt tracking, proforma invoicing, and Bluetooth thermal printer integration for retail and commerce businesses in the DRC.
• Sanja GPME Cloud-based business management application for small and medium enterprises (PME/PME), enabling sales tracking, inventory and stock management, client management, invoicing via Bluetooth printers, performance reporting, proforma invoicing, statistics, expense tracking, and multi-user access across three subscription tiers.
• Sanja Bot Connected medical alert device that allows fragile or reduced-mobility patients to alert healthcare staff in real time via a physical button or touch interface, with push notifications to medical terminals, precise room/bed location identification, secure intervention logging, and compatibility with vital signs monitors.
• IT Hardware Products (Laptops and POS Thermal Printers) Sale of IT equipment including modern, high-performance laptops (€300) with long battery life and fast, reliable thermal receipt/cash register printers (€120) used for mobile invoicing and receipt printing alongside the Sanja Commerce and Sanja GPME software products.
• IT and Digital Transformation Services Project-based professional services including website design and development, LAN network architecture and installation, embedded systems development, strategic hardware acquisition advisory and supply, and professional training on emerging technologies, with 24/7 support and maintenance available.

Quantifiable outcome

• Drastic reduction in emergency response time in healthcare settings
• +2 more outcomes

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Scale indicators2 records

Recent moves5 records

Expansion highlights3 records

Direct peers

• Wave: Mobile-first business management and payments platform serving SMEs in West Africa. Highly comparable to Sanja GPME in offering low-cost mobile SaaS for unbanked merchants in a connectivity-challenged African market.
• Kuda Bank: Nigerian digital bank offering mobile-first business banking and SME tools. Comparable to Sanja Service in targeting African SMEs with low-friction, mobile-native digital services and aggressive tiered pricing.
• Carbon: Nigerian digital financial services platform for underbanked individuals and SMEs. Comparable in delivering subscription-style, mobile-first financial tools to African consumers and small businesses with limited infrastructure.
• FairMoney: Nigerian digital lender and SME banking app. Comparable to Sanja Service in providing mobile-first digital tools targeted at African SMEs and informal-sector operators, with tiered subscription features.
• Vezeeta: Africa and MENA digital healthcare platform connecting patients with providers and digitizing clinic workflows. Comparable to Sanja Bot in deploying technology into African healthcare facilities to improve patient-to-staff response.

Broad incumbents

• Interswitch: Pan-African payments and digital commerce infrastructure provider. Comparable as a broad incumbent enabling SME and retail digital transactions across Africa, though operating at far larger scale than Sanja Service.
• Flutterwave: Pan-African payments infrastructure platform serving SMEs and merchants. Comparable in building digital commerce rails for African businesses, but as a much larger incumbent covering payments rather than full SME management.
• Sage: Global SME accounting and business management software provider with a strong African presence (Sage Pastel). Comparable in offering SME SaaS for invoicing and inventory, but at global incumbent scale rather than local DRC focus.
• Xero: Global cloud accounting SaaS for SMEs. Comparable as a broad incumbent in cloud-based SME business management software, though focused on connected markets and not optimized for offline-first African contexts.

Emerging players

• mPharma: African healthcare technology and pharmaceutical supply-chain company. Comparable as a healthcare-focused emerging player building technology infrastructure for medical providers across African markets, similar in spirit to Sanja Bot.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/sanjaservice
• LinkedInlinkedin.com/company/sanja-service

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about sanja service