global collection

What global collection does

Global Collection CVBA is a Belgian cooperative company headquartered in Hamme that provides credit management and debt collection services to B2B clients in Belgium. The firm serves Belgian businesses across the full receivables lifecycle, offering debtor management analysis, outsourcing of payment follow-up, amicable collection on a 'no cure no pay' basis, judicial collection via a network of bailiffs and attorneys, international collection across EER countries through local partners, doubtful debt management, insolvency services, legal advice, drafting of general terms and conditions, and consultancy. The company is officially recognized by the Belgian Federal Public Service Economy under recognition number 219920 and operates under the law of 20/12/2002 governing amicable collection of consumer debts.

Underpinning the service delivery is a proprietary software platform branded CollectOnline, which exposes a client portal for real-time case status, dossier reporting, and debtor portfolio monitoring, and a separate debtor portal allowing individuals or businesses to consult their personal file. The firm monetizes through a mix of revenue mechanics: per-file transaction fees for collection (with no upfront cost to clients on amicable cases), lump-sum fees for credit management analysis audits, monthly license fees plus per-action charges for ongoing debtor management outsourcing, and hourly billing for consultancy and legal advisory work.

Go-to-market is sales-led and trust-based, relying on direct B2B relationships, multilingual website presence in Dutch, French, and English, and the self-service portals to reduce friction for both clients and debtors. International cross-border work is delivered through a partner network of local collection agencies in other EER jurisdictions rather than direct subsidiaries. The firm is privately held, has no disclosed funding rounds, and operates with a stated headcount of 1–10 employees.

Name

global collection

Legal name

GLOBAL COLLECTION CVBA

Website

https://globalcollection.be

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

Global Collection is a Belgian B2B credit management and debt collection firm serving Belgian businesses with amicable and judicial collection, debtor management outsourcing, and legal services, supported by a proprietary CollectOnline client and debtor portal.

Ownership category

akta.pro rank

Product category

Debt Collection Services

NAICS

Collection Agencies (561440), Collection Agencies (56144)

SIC

Services-Consumer Credit Reporting, Collection Agencies (7320)

akta.pro primary industry

Third-Party Debt Collection Agencies (Consumer & Commercial) (BPAAAEAB)

akta.pro secondary industries

Specialty & Regulated Collections (Medical, Student Loan, Government, HOA) (BPAAAEAJ), Third-Party Collection Agencies (Consumer) (FSAKAJAB)

Keywords

• Debt collection services
• Credit management
• Debtor management
• Judicial collection
• International debt recovery

Headquarters

HQ city

Hamme

HQ country

Belgium

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Collection Services (Amicable and Judicial): Collection services are invoiced on a per-file basis. For amicable collection, the company works on a 'no cure no pay' basis - clients only pay if collection is successful. When collection is successful, clients receive both the invoice amount and late payment interests, with no cost to the client.
2. Debtor Management Analysis: Lump sum/forfaitary fee for comprehensive analysis and audit of client's credit management processes
3. Debtor Management Follow-up: Monthly license fee plus amount per action taken for ongoing debtor management and payment follow-up services
4. Consultancy Services: Hourly-based consulting services for credit management implementation, staff training, and on-site assistance

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Global Collection provides outsourced credit management and debt recovery services for Belgian businesses. The offering spans the full receivables lifecycle, including credit management analysis, payment follow-up outsourcing, amicable (no cure no pay) and judicial collection, international collection across EER countries, doubtful debt management, and insolvency services, supported by a proprietary real-time case monitoring portal.

Product overview

Global Collection is a Belgian credit management and debt collection company offering a comprehensive suite of services for managing business receivables. The portfolio includes debtor management analysis, full outsourcing of debtor management, amicable and judicial debt collection, international collection, doubtful debt management, and insolvency services. Additional offerings include legal advice and drafting of general terms and conditions. The company operates proprietary software and self-service portals (CollectOnline) enabling clients real-time access to case statuses, reports, and debtor portfolio insights. Services are priced transparently using a combination of lump-sum analysis fees, monthly licenses for ongoing management, per-action fees, hourly consultancy rates, and 'no cure no pay' collection fees where clients receive late payment interests in addition to invoice amounts.

Differentiator

Problem solved

Functional benefit

Products and services

• Debtor Management Analysis (Analyse debiteurenbeheer) End-to-end audit and analysis of a client's credit management processes, identifying opportunities to optimize tenders, payment terms, and invoice collection. Targeted at Belgian businesses seeking to improve their receivables performance.
• Outsourcing of Debtor Management (Uitbesteding debiteurenbeheer) Full outsourcing of invoice payment follow-up, including daily checks on unpaid invoices, sending payment reminders, and telephone contact with customers. Targeted at businesses wanting to delegate ongoing debtor management.
• Amicable Collection (Minnelijke invordering) Out-of-court debt collection ensuring customers pay invoices plus late payment interests and compensation, operated on a 'no cure no pay' principle. Targeted at businesses pursuing unpaid B2B or consumer invoices.
• Judicial Collection (Gerechtelijke invordering) Court-based debt recovery initiated on behalf of clients through a network of bailiffs and attorneys, obtaining judgments and enforcing payment. Used when amicable collection fails.
• International Collection (Internationale invordering) Cross-border debt collection applying knowledge of international collection laws, selecting the simplest procedure to obtain enforceable judgments. Targeted at Belgian businesses with debtors located abroad, primarily in EER countries.
• Doubtful Debts (Dubieuze vorderingen) Ongoing management of uncollectible invoices involving unfindable debtors, insolvency, or budget-assistance cases with regular reminders and continued monitoring.
• Insolvency Services (Insolventiediensten) Submission of creditor claims and follow-up of insolvency proceedings, covering bankruptcies, business continuity procedures, and collective debt settlements.
• Drafting of General Terms and Conditions (Opstellen algemene voorwaarden) Custom drafting of legally valid general terms and conditions covering rights, obligations, risk limitations, jurisdiction, and late payment terms. Targeted at businesses seeking to strengthen contractual position before disputes arise.
• Consultancy Advisory services for implementing or adapting debtor management, staff training, and on-site assistance across all aspects of credit management.
• Legal Advice (Juridisch advies) Specialized legal advice and personalized assistance across all branches of business law, translating legal insights into workable solutions for clients.

Quantifiable outcome

• Clients receive late payment interests in addition to invoice amounts when collection succeeds
• +1 more outcomes

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered minor and core.

• Other Debt Collection AgenciesminorStrategic or Co-development PartnerPartnership with other collection agencies for handling specific cases or overflow work in the debt collection process.
• Bailiffs (Gerechtsdeurwaarders)coreImplementation/ SI/ Consulting PartnerNetwork of well-reputed bailiffs for judicial collection procedures, obtaining judgments, and enforcing court decisions. Critical partners for the judicial collection service line.
• Renowned Attorneys (Gerenommeerd Advocatenkantoor)coreImplementation/ SI/ Consulting PartnerRenowned law firm providing legal support for judicial collection cases and client representation in court proceedings.
• Government AuthoritiesminorOthersData sharing with government authorities as required for insolvency procedures and legal obligations. Includes submission of debt claims to bankruptcy administrators.
• Local Partners in EER CountriescoreChannel Partner/ Reseller/ DistributorLocal collection partners in other EER countries for international debt collection when the debtor is located abroad.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Intrum: Pan-European leader in credit management and debt collection, active across the EEA including Belgium. Highly comparable service portfolio (amicable + judicial + international collection, outsourcing) but operates at vastly larger scale and breadth than Global Collection.
• EOS Group: German-headquartered international debt collection group operating across the EEA. Offers B2B and B2C amicable and judicial collection with proprietary technology, comparable to Global Collection's integrated credit management offering but at much broader geographic scale.
• Hoist Finance: European debt buyer and servicer with operations across the EEA including Belgium. Comparable end-market (consumer and SME receivables) but operates a portfolio-acquisition model alongside third-party collection services.
• Coface: Global trade credit insurance and B2B receivables management group with Belgian presence. Overlaps with Global Collection in credit risk and receivables management for Belgian corporates, but at much larger enterprise scale.
• Atradius: Major European trade credit insurer and debt collection operator with a Belgian office. Competes for the same Belgian B2B credit management wallet through bundled insurance + collection offerings.

Direct peers

• B2B Debt Solutions: Belgian debt collection agency specializing in B2B receivables, directly overlapping with Global Collection's core Belgian B2B amicable and judicial collection services for SMEs.
• TCM (The Collection Management): Belgian credit management and debt collection firm providing amicable and judicial recovery services to Belgian businesses. Closely comparable service mix, scale band and target customer base as Global Collection.
• A&C Incasso: Belgian debt collection agency offering amicable and judicial collection and credit management support to Belgian corporates. Direct competitor in the Belgian SME and mid-market recovery segment.

Emerging players

• Creditsafe: International business credit reporting and data provider with Belgian operations. Comparable in serving the same Belgian B2B credit management decision-making workflow, but offers information services rather than outsourced recovery.

Regional players

• Mulligan Partners: Smaller Belgian/Dutch regional credit management and collection firm focused on SME clients. Comparable in scale and target market to Global Collection but primarily serves clients in adjacent Benelux regions.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/globalcollection

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about global collection