Onitio
Onitio is a Nordic managed IT services provider offering bundled devices, software, support, and lifecycle management via its Onitio One XaaS subscription platform, serving enterprise and mid-market customers across Denmark, Finland, Norway, and Sweden with 1,500+ staff and 130+ service locations.
- Company typePrivate
- Founded2023
- HeadquartersVantaa, Finland
- Headcount—
- GTM typeB2B
- OfferingServices
What Onitio does
Onitio is a Nordic managed IT services provider formed in August 2023 through the merger of InfoCare with three Visma-owned companies (Exso AS, Value Retail Consulting AS, and EssCom AB), orchestrated by the Norwegian holding company Aars. The company operates across Denmark, Finland, Norway, and Sweden with a workforce of 1,500+ employees, 130+ service locations, and 700+ field engineers, supported by a 24/7/365 multi-language Service Desk and guaranteed 4-hour response times. Its core offering is Onitio One, a modular XaaS (Anything-as-a-Service) platform that bundles IT devices, software, support, and lifecycle management into a single fixed monthly subscription contract, replacing traditional CapEx procurement with predictable OpEx spending.
The business is organized into three operating divisions: Onitio Technology Services (installation, support, and maintenance of IT equipment), Onitio Workforce Services and Consulting (on-demand IT staffing, project resourcing, and Tech Bar services), and Onitio Solutions (retail-technology specialization including payment terminal modernization, digital signage, POS, and self-checkout deployment). Adjacent modules include Industry-as-a-Service (verticalized XaaS bundles), Device-as-a-Service, People & Expertise as a Service, and a Nordic Service Desk. Strategic partnerships with Verkada (cloud-managed video security), Wallbox (EV charging), FiftyTwo (POS software), Assemblin (installation), and HP (hardware and Wolf Security) extend the platform into operational technology and sustainability infrastructure.
Revenue is generated primarily through fixed monthly subscriptions under Onitio One, supplemented by professional services, on-demand technician deployment, and hardware sales. Pricing is quote-based and not publicly disclosed. Go-to-market is sales-led and consultative, targeting enterprise and mid-market customers via direct field sales across the Nordics; inside sales handles mid-market engagement. The customer base is concentrated in Retail (Kesko, REMA 1000, Norsk Tipping), Banking & Financial Services (Danske Bank), Telecom (Waoo/Fibia), and broader enterprise segments, with sustainability (repair/reuse/recycle, EV fleet of 283 vehicles) positioned as an integral element of the value proposition rather than a separate offering.
Onitio firmographics
Firmographics- Name
- Onitio
- Legal name
- ONITIO NORGE AS
- Website
- https://infocare.fi
- Company type
- Private
- Founded year
- 2023
- Operating status
- Operating
- Short description
- Onitio is a Nordic managed IT services provider offering bundled devices, software, support, and lifecycle management via its Onitio One XaaS subscription platform, serving enterprise and mid-market customers across Denmark, Finland, Norway, and Sweden with 1,500+ staff and 130+ service locations.
- Ownership category
- akta.pro rank
Onitio industry classification
Industry- Product category
- Managed IT Infrastructure Services
- NAICS
- Electronic and Precision Equipment Repair and Maintenance (8112), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Facilities Support Management Services (8744), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Onsite/Field IT Support Services (BPAEABAC)
Keywords
Where Onitio is headquartered
LocationHeadquarters
- HQ city
- Vantaa
- HQ country
- Finland
- HQ region
- Europe
Offices10 records
Markets served
Onitio business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Onitio One Subscription (XaaS): Fixed monthly subscription fee bundling devices, software, support, and lifecycle services into a single predictable contract. This is the primary revenue stream, operating on a subscription/OpEx model rather than large upfront CapEx purchases.
- Professional IT Services: Flexible, on-demand access to IT professionals and project teams for consulting, support, and staffing. Resources are available on-site or remotely, covering short-term and long-term engagements.
- Hardware Sales: Sale of IT hardware (devices, networking equipment) as part of bundled subscriptions or standalone procurement, integrated into lifecycle management services.
- Core IT Operations Services: Managed IT services covering infrastructure, monitoring, support, and secure end-of-life handling, typically included within the subscription or billed as separate managed services contracts.
- Activity-Based IT Technician Services: On-demand or scheduled IT technician deployment tailored to specific tasks or projects, providing flexibility for customers with variable IT needs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Onitio One — All-Inclusive IT Subscription |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels7 records
Onitio product offering
Product offeringCore offering
Onitio provides businesses with managed IT infrastructure, technical support, hardware lifecycle services, retail technology deployment, and access to IT professionals through a modular XaaS subscription. Its Onitio One offering combines devices, software, support, monitoring, maintenance, and end-of-life recycling under one contract, with delivery through a Nordic service network.
Product overview
Onitio is a Nordic IT services provider offering a modular XaaS (Anything-as-a-Service) platform called Onitio One, which bundles devices, software, support, and lifecycle management into a single predictable subscription. The company is organized into three primary service divisions: Onitio Technology Services (installation, support, and maintenance of IT equipment across the Nordics), Onitio Workforce Services and Consulting (staffing and IT project resources), and Onitio Solutions (retail technology and adjacent sector solutions). Additional products and modules include Industry-as-a-Service (verticalized XaaS), Core IT Services & Operations (full lifecycle management), People & Expertise as a Service (flexible IT staffing), Device-as-a-Service (device subscription), a Nordic Service Desk (24/7 multi-language support), and digital signage/payment system modernization services. The portfolio was built through mergers of former Visma companies (Exso, Value Retail Consulting, EssCom) with InfoCare, plus the acquisition of Datema Mobility (now Onitio Solutions Sweden). The company also maintains strategic technology partnerships (e.g., Verkada for cloud-managed security, Wallbox for EV charging) to expand its service ecosystem.
Differentiator
Problem solved
Functional benefit
Brands
- Onitio One: The company's XaaS (Anything-as-a-Service) platform that bundles devices, software, support and lifecycle services into a single, predictable contract.
- Onitio Technology Services
- Onitio Workforce Services and Consulting
- Onitio Solutions
Products and services
- Onitio One Flagship modular XaaS subscription for Nordic businesses that bundles devices, software, support, maintenance, lifecycle services, and end-of-life recycling under one predictable monthly contract.
- Industry-as-a-Service Tailored end-to-end managed IT offering for organizations in specific industries, combining technology, infrastructure, support, and operations through Onitio One.
- People & Expertise as a Service On-demand access to IT professionals and project teams for Nordic organizations needing on-site or remote consulting, support, transformation-project resources, or day-to-day technical assistance.
- Core IT Services & Operations
- Onitio Technology Services Installation, support, and maintenance service for IT and technology equipment across Denmark, Finland, Norway, and Sweden.
- Onitio Solutions Managed retail and adjacent-sector technology services covering POS modernization, payment-terminal deployment, self-service checkout installation, digital signage, configuration, maintenance, and project delivery.
- Payment System Modernization Services Large-scale payment-terminal replacement and POS modernization service for retail chains, including planning, logistics, installation, testing, and coordination across multiple locations and stakeholders.
- Digital Signage Installation & Maintenance Nationwide retail digital-signage service covering design coordination, screen installation, supplier and logistics coordination, and post-installation support across store networks.
- Nordic Service Desk 24/7/365 multi-language service desk for Onitio customers, supporting their IT ecosystems remotely and on-site and using a single-tier model for high first-contact resolution.
- Value Retail Consulting Consulting service providing retail and IT expertise for retail operations and technology-modernization projects.
Quantifiable outcome
- Organizations using Device-as-a-Service see 20–30% reduction in lifecycle costs (Dell Technologies report)
- +6 more outcomes
Companies that use Onitio
Customer profileNamed customers7 records
Segments6 records
Ideal customer profiles5 records
Onitio technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature5 records
Onitio partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- VerkadacoreOnitio Solutions partnered with Verkada to deliver cloud-managed video security, intelligent analytics, access control, and operational technology solutions across the Nordics. Onitio provides regional expertise, customer relationships, and service capabilities, while Verkada contributes its cloud-managed platform combining video intelligence, access management, environmental monitoring, and workplace tools.
- FiftyTwocoreOnitio Solutions entered a strategic partnership with FiftyTwo (Denmark) to combine Onitio's hardware delivery, technical support, cloud services, and IT project management with FiftyTwo's POS software development expertise. The partnership serves major Nordic retail chains including Europris, Bauhaus, and Flügger.
- Datema Mobility ABcoreDatema Mobility AB (specializing in mobile scalable solutions for transport, logistics, retail, and manufacturing) was acquired and integrated into Onitio Group as of August 20, 2024. The acquisition strengthens Onitio's industry expertise in retail and logistics and will eventually become part of Onitio Solutions Sweden AB.
- WallboxcoreOnitio partnered with Wallbox to implement Wallbox Supernova DC fast chargers for its electric vehicle fleet. Wallbox provided flexible, high-performing charging solutions with compact design, OCPP integration, and clear display interfaces suitable for branding.
- AssemblincoreAssemblin, a leading installation and service company across the Nordics, partnered with Onitio to deliver seamless installation of Wallbox Supernova chargers. Assemblin's expertise in installation and ongoing support was essential to the success of the EV charging infrastructure project.
- Hewlett Packard (HP)coreHP awarded Onitio the Climate Action Award for Fleet Efficiency recognizing Onitio's transformation of its fleet to electric vehicles using HP-associated hardware. Onitio is also certified for HP Wolf Security.
- AbeliaminorAbelia is the employers' organization representing Onitio in collective agreement negotiations with the EL og IT labor union. Collective bargaining context only.
- Waoo / FibiaminorOnitio provides field service support for Waoo/Fibia fiber network deployments, including installation, maintenance, and customer satisfaction optimization across Denmark.
Scale indicators16 records
Recent moves8 records
Expansion highlights6 records
Onitio competitors and assessment
Company assessmentMarket position
Strengths5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Onitio social profiles
Digital presenceOnitio compliance and trust
Trust signalCompliance7 records
Onitio financial estimates
Financial estimateRevenue estimate
Valuation estimate
Onitio leadership team
Management profileNumber of profiles
Profiles8 records
Onitio subsidiaries and ownership
Company hierarchySubsidiaries14 records
Onitio funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Onitio M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Onitio
What does Onitio do?
Onitio provides businesses with managed IT infrastructure, technical support, hardware lifecycle services, retail technology deployment, and access to IT professionals through a modular XaaS subscription. Its Onitio One offering combines devices, software, support, monitoring, maintenance, and end-of-life recycling under one contract, with delivery through a Nordic service network.
Is Onitio a public or private company?
Onitio is a private company. It is classified as corporate owned and is currently operating.
When was Onitio founded?
Onitio was founded in 2023.
Where is Onitio based?
Onitio is headquartered in Vantaa, Finland, in the Europe region.
How does Onitio make money?
Five revenue lines are on record. Onitio One Subscription (XaaS) is the primary driver. The others are professional IT Services, hardware Sales, core IT Operations Services and activity-Based IT Technician Services.
Does Onitio have an API?
No public API is recorded for Onitio.
What industry is Onitio in?
Onitio's product category is Managed IT Infrastructure Services. Its primary akta.pro industry code is BPAEABAC, Onsite/Field IT Support Services. Its NAICS code is 8112 and its SIC code is 8744.