techresort
TechResort is a not-for-profit Community Interest Company that refurbishes donated devices and delivers free digital skills support, workshops, and consultancy across East Sussex, targeting digitally excluded adults and young people.
- Company typePrivate
- Founded2013
- HeadquartersEastbourne, United Kingdom
- Headcount1–10
- GTM typeB2C
- OfferingServices
What techresort does
TechResort is a not-for-profit Community Interest Company (CIC No. 08526107) founded in 2013 and headquartered in Eastbourne, United Kingdom, with outreach across East Sussex. Its core mission is reducing digital exclusion among adults and young people through three interconnected activities: device refurbishment and donation, free digital skills support, and creative technology workshops. The organisation receives donated laptops, desktops, smartphones, and tablets from individuals, businesses, and councils, securely wipes them, installs Windows 11 or ChromeOS Flex, and redistributes them free of charge through a waiting list. It also runs twice-weekly drop-in sessions at its headquarters and outreach sessions at 16+ partner venues, supporting visitors with tasks ranging from benefits applications and NHS access to voter registration and energy advice. For young people aged 8+, TechResort delivers coding, 3D printing, robotics, stop-frame animation, and film photography workshops, alongside work experience and part-time employment pathways. A small, predominantly young and neurodiverse team underpins the operation, with many staff having progressed from work experience placements into paid roles.
The underlying technology stack is pragmatic and low-cost. Devices are tracked through an internal reference-number inventory system managed by multiple staff throughout the refurbishment lifecycle. Older hardware unsuitable for Windows is repurposed with ChromeOS Flex to extend useful life. A Raspberry Pi-based environmental sensing project (housed in Lego cases) is being deployed at the new Town Hall base to monitor indoor temperature and air quality. The organisation co-developed the national Digital Inclusion Toolkit (digitalinclusionkit.org) with UK Government (MHCLG/DLUHC), 100% Digital Leeds, and Croydon Council, contributing content and open-source code. It is also a signatory to the DSIT IT Reuse for Good Charter launched in June 2025.
The business model is grant- and donation-funded rather than transactional. Core income derives from charitable trusts and foundations (Coastal Communities Fund, Clothworkers Foundation, Sussex Community Foundation, Blagrave Trust, The Access Foundation, The Richard and Siobhan Coward Foundation, Meads Fund) and government grants, supplemented by individual donations (notably a 2025 LocalGiving appeal seeking £5,000 to replace devices lost during a building closure), in-kind device donations, and a smaller paid digital inclusion consultancy service for organisations. All services for individuals are free at point of use. Customer/partner concentration is dispersed across councils (Eastbourne Borough Council), charities (Kings Church, HEART InfoHub, Age UK East Sussex, Citizens Advice Hastings, Eastbourne Foodbank), and corporate partners (Balfour Beatty, City Fibre, N&P Sussex, Community Calling, National Databank), with no single funder dominating. The organisation is preparing for a significant facility expansion, relocating from 23A Cavendish Place to Eastbourne Town Hall by September 2026 as part of a cultural and digital hub.
techresort firmographics
Firmographics- Name
- techresort
- Legal name
- TechResort
- Website
- https://techresort.org
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- TechResort is a not-for-profit Community Interest Company that refurbishes donated devices and delivers free digital skills support, workshops, and consultancy across East Sussex, targeting digitally excluded adults and young people.
- Ownership category
- akta.pro rank
techresort industry classification
Industry- Product category
- Digital Inclusion Services
- NAICS
- Educational Support Services (611710), Educational Support Services (61171), Computer Training (611420)
- SIC
- Services-Social Services (8300), Services-Educational Services (8200)
- akta.pro primary industry
- Digital Inclusion & Civic Tech (Connectivity, GovTech for Social Good) (BPAGALAK)
- akta.pro secondary industries
- STEM, Digital Literacy & Maker Education Nonprofits (BPAGADAG), Foundational Computer & Device Literacy (EDAAAIAA), Assistive Technology & Accessible Digital Skills (EDAAAIAK), Technology Assistance & Digital Support for Seniors (HSABAAAH)
Keywords
Where techresort is headquartered
LocationHeadquarters
- HQ city
- Eastbourne
- HQ country
- United Kingdom
- HQ region
- Europe
Offices3 records
Markets served
techresort business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Grants and Trust Funding: TechResort is a not-for-profit CIC relying primarily on grant funding from charitable trusts, foundations, and government programmes. Funders include the Coastal Communities Fund (£150,000 in 2015), Clothworkers Foundation (tech refresh), 100% Digital Leeds / MHCLG (Digital Inclusion Toolkit), Sussex Community Foundation, The Access Foundation, Blagrave Trust, The Richard and Siobhan Coward Foundation, and the Meads Fund administered by Sussex Community Foundation.
- Corporate and Institutional Device Donations: Devices donated by individuals, businesses, councils, and other organisations are refurbished and redistributed. This is a non-monetary inflow that enables the device donation service, which is itself free to recipients.
- Donations and Crowdfunding: Individual donations are sought via LocalGiving and other platforms to fund device purchases (phones, laptops), spare parts, cleaning materials, and tools. A 2025 appeal sought £5,000 to cover devices lost during the building closure period.
- Digital Inclusion Consultancy: TechResort offers paid consultancy services to help organisations of any size understand digital exclusion and develop or strengthen their own digital inclusion programmes. Part of their revenue mix.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Free digital skills drop-in sessions |
| Freemium | Pay-as-you-go | Free workshops for children and young people aged 8+ |
| Freemium | Pay-as-you-go | Free device donations for people in need |
| Other | Multi-year contract | Digital inclusion consultancy for organisations |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels6 records
techresort product offering
Product offeringCore offering
TechResort is a not-for-profit Community Interest Company that provides free digital skills support to adults and community members across East Sussex, refurbishes and donates laptops, phones, and tablets to people who cannot afford them, runs creative coding and making workshops for young people aged 8+, and offers paid digital inclusion consultancy to organisations. It co-created the national Digital Inclusion Toolkit website with UK Government, Leeds City Council, and Croydon Council.
Product overview
TechResort is a not-for-profit Community Interest Company (CIC) offering a portfolio of digital inclusion services. The core offerings include Digital Drop-in Sessions providing hands-on digital skills help, Device Donations (refurbishment and gifting of devices to those in need), Workshops for Young People (creative coding and making sessions), Work Experience placements for teens, and Digital Inclusion Consultancy. Key platforms include the Digital Inclusion Toolkit (a national website partnered with UK Government, Leeds and Croydon councils) providing practical digital inclusion guidance. Additional services include Mini Maker Sessions for children, outreach sessions across East Sussex, and specialized help with tasks like EU Settled Status applications. The organization focuses on device access, connectivity support, and digital skills confidence building.
Differentiator
Problem solved
Functional benefit
Products and services
- Digital Drop-in Sessions Free twice-weekly drop-in sessions providing hands-on help with digital skills, including filling out forms, retrieving passwords, setting up apps, job applications, NHS tasks, and other essential online activities. Currently delivered at Eastbourne Town Hall (Mondays 11am-3pm and Thursdays 12noon-6pm) and previously at Cavendish Place.
- Device Donations (Device Repurposing) Refurbishment and free donation of laptops, phones, and tablets to people in need, including secure data removal, OS installation (Windows 11 or ChromeOS Flex), quality assurance checks, accessories, and unique-reference-number device tracking. Over 450 devices repurposed to date.
- Workshops for Young People Free creative digital sessions for young people aged 8+ covering coding, 3D printing, Lego robots, stop-frame animation, game building, electronic circuits, and film photography. Held at Eastbourne Town Hall and other venues.
- Mini Maker Sessions Weekly creative digital sessions for children aged 8-12 held on Tuesdays (4:30pm-5:30pm), featuring various making and coding activities. Free but booking essential.
- Work Experience for Teens Work experience placements for young people from Year 10 onward, offering opportunities to explore future careers and develop transferable workplace skills. Part-time roles are also available; most staff started as work experience students.
- Digital Inclusion Consultancy Paid consultancy services helping organisations of any size understand digital exclusion and start or strengthen their own digital inclusion schemes, including staff training, programme design, and device programme advice. Quote-based pricing, available UK-wide.
- Outreach Sessions Digital inclusion support delivered at 16+ different venues across East Sussex, meeting people where they already access services rather than requiring travel to a fixed location. Includes partnerships with HEART InfoHub in Hastings (Fridays), foodbanks, libraries, and community hubs.
- EU Settled Status Application Help Assistance for EU citizens navigating the Settled Status application process, including training volunteers across Sussex. Helped over 200 people through referrals.
Quantifiable outcome
- Over 1,700 digital skills interactions with adults in 2025, growing from 300 in their first year
- +6 more outcomes
Companies that use techresort
Customer profileNamed customers6 records
Segments6 records
Ideal customer profiles3 records
techresort technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
techresort partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and supporting.
- Eastbourne Borough CouncilcoreLongstanding partner and key supporter. Donated surplus council laptops during the pandemic for refurbishment and redistribution. Supported TechResort's move to Eastbourne Town Hall as part of the creative hub. Provides ongoing device donations. Part of the village of organisations enabling device repurposing.
- Balfour Beatty Living PlacescoreSupported TechResort's move to the Town Hall with financial contributions for furniture and equipment. Their supply chain organisations also donated devices. They manage the East Sussex Highways contract.
- Leeds City Council (100% Digital Leeds)coreTechResort partnered with 100% Digital Leeds to win funding from the UK Government's Department for Levelling Up, Housing and Communities (DLUHC) to create the national Digital Inclusion Toolkit (digitalinclusionkit.org). Leeds is considered a leading example of digital inclusion practice that TechResort helps share.
- Croydon CouncilcoreJoint applicant with Leeds City Council and TechResort for MHCLG funding to create the national Digital Inclusion Toolkit. Contributed design expertise (Dave Hampton) and open-source code for the toolkit website.
- Age UK CroydoncoreJoined the Digital Inclusion Toolkit project bringing extensive knowledge and commitment to digital inclusion. Part of the consortium that developed the national resource.
- Community CallingcoreHubbub-led initiative that provided devices (phones) for TechResort to redistribute to people in need in 2025. Part of the device donation ecosystem.
- National DatabankcoreGood Things Foundation initiative providing mobile data for people who cannot afford connectivity. TechResort distributes National Databank data alongside devices to ensure recipients can get online.
- City FibresupportingContributed to device donations in 2025 as part of the village supporting TechResort's repurposing programme.
- N&P SussexsupportingPartnership programme providing devices for TechResort to repurpose and redistribute to people in need in East Sussex.
- HEART InfoHub (Hastings)coreCommunity venue in central Hastings where TechResort runs weekly digital inclusion sessions every Friday. InfoHub provides the space; TechResort provides digital skills support. A volunteer from the InfoHub praised the partnership in a public comment.
- Shredded NeatsupportingProvides regular collections of electronic waste generated by TechResort's device refurbishment, ensuring WEEE is properly recycled.
- Department for Science, Innovation and Technology (DSIT)supportingInvited TechResort's COO Liz to the IT Reuse for Good Charter launch in London (June 2025), hosted by Deloitte. The charter encourages organisations to donate end-of-service devices for wiping and redistribution. TechResort is a signatory.
Scale indicators11 records
Recent moves7 records
Expansion highlights5 records
techresort competitors and assessment
Company assessmentDirect peers
- The Restart Project: Community charity running Restart Parties and advocacy for repair and reuse of electronics. Shares TechResort's device-repair, sustainability, and community-empowerment approach.
- Computer Aid International: UK charity refurbishing donated computers for reuse by people in need domestically and internationally. Directly comparable device-refurbishment operating model and beneficiary focus.
- Good Things Foundation: National UK digital inclusion charity that runs the National Databank and the National Device Bank - the same networks TechResort taps into for mobile data and devices. Both organisations target digitally excluded adults with a mix of device provision, connectivity support, and skills training.
- Citizens Online: UK digital inclusion charity that provides digital skills training, devices, and consultancy to organisations supporting digitally excluded people - closely overlapping TechResort's drop-in and consultancy services.
- AbilityNet: UK charity helping disabled people use digital technology, including free tech support, advice, and assistive technology. Overlaps with TechResort's work supporting older and disabled clients with devices and skills.
- Digital Unite: Social enterprise providing digital champions training and Digital Health Information resources - directly comparable to TechResort's Digital Inclusion Consultancy offering for organisations.
Emerging players
- Hubbub: Environmental charity that runs the Community Calling device donation programme - a direct upstream partner of TechResort supplying refurbished phones. Comparable mission overlap on device reuse and digital inclusion but operates at national rather than community level.
Regional players
- 100% Digital Leeds: Leeds City Council's flagship digital inclusion programme - jointly partnered with TechResort on the national Digital Inclusion Toolkit. Comparable programme design but operates regionally in West Yorkshire rather than East Sussex.
- Sussex Digital: Regional digital inclusion network of which TechResort is a named supporter. Overlapping regional focus on digital skills across Sussex.
Broad incumbents
- Age UK: Large national charity for older people; a subset of its local branches (including Age UK East Sussex) directly receive TechResort's refurbished devices and refer clients. Touches the same beneficiary population at much larger scale and through different services.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
techresort social profiles
Digital presencetechresort financial estimates
Financial estimateRevenue estimate
Valuation estimate
techresort leadership team
Management profileNumber of profiles
Profiles2 records
techresort funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
techresort M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about techresort
What does techresort do?
TechResort is a not-for-profit Community Interest Company that provides free digital skills support to adults and community members across East Sussex, refurbishes and donates laptops, phones, and tablets to people who cannot afford them, runs creative coding and making workshops for young people aged 8+, and offers paid digital inclusion consultancy to organisations. It co-created the national Digital Inclusion Toolkit website with UK Government, Leeds City Council, and Croydon Council.
Is techresort a public or private company?
techresort is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was techresort founded?
techresort was founded in 2013. It employs 1 to 10 people.
Where is techresort based?
techresort is headquartered in Eastbourne, United Kingdom, in the Europe region.
How does techresort make money?
Four revenue lines are on record. Grants and Trust Funding is the primary driver. The others are corporate and Institutional Device Donations, donations and Crowdfunding and digital Inclusion Consultancy.
Who are techresort's main competitors?
Direct peers on record are The Restart Project, Computer Aid International, Good Things Foundation, Citizens Online, AbilityNet and Digital Unite. Hubbub is listed as an emerging player. Regional players are 100% Digital Leeds and Sussex Digital. Age UK is listed as a broad incumbent.
Does techresort have an API?
No public API is recorded for techresort.
What industry is techresort in?
techresort's product category is Digital Inclusion Services. Its primary akta.pro industry code is BPAGALAK, Digital Inclusion & Civic Tech (Connectivity, GovTech for Social Good), with a secondary code of BPAGADAG, STEM, Digital Literacy & Maker Education Nonprofits. Its NAICS code is 611710 and its SIC code is 8300.