eldoc
elDoc (DMS Solutions Co.) is a Hong Kong-based enterprise AI software company providing intelligent document processing, workflow automation, and Agentic RAG to banks, governments, logistics, retail, pharmaceutical, and manufacturing enterprises across APAC, EU, and the US.
- Company typePrivate
- Founded2014
- HeadquartersHong Kong, China
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What eldoc does
elDoc (DMS Solutions Co.) is a Hong Kong-headquartered enterprise AI software company specializing in intelligent document processing (IDP), workflow automation, and AI-powered document intelligence. Founded in 2014 and operating globally across APAC, the EU, and the US with regional hubs in Hong Kong and Ukraine, the company serves enterprise and government customers in financial services, insurance, government, logistics, retail, pharmaceutical, healthcare, and manufacturing. Visible deployments include Hong Kong Government departments, Hospital Authority (Hong Kong), HKElectric, MOL (Mitsui O.S.K. Lines), Intesa Sanpaolo, Samsonite, Mercedes-Benz Hong Kong, Fossil, Polpharma, and Ukraine International Airlines, with documented efficiency gains of 170–900% across use cases.
The company's flagship product is the elDoc platform — a unified enterprise AI platform that combines Intelligent Document Processing (IDP), Business Process Management (BPM), Enterprise Agentic RAG, AI Document Agents, and document collaboration in a single stack deployable on-premise, in private cloud, hybrid, or SaaS configurations. The platform uses Computer Vision, Machine Learning, NLP, and OCR to convert structured, semi-structured, and unstructured documents into structured business data and supports English, Spanish, Traditional Chinese, Simplified Chinese, Malay (Bahasa Melayu), Ukrainian, and other languages. Notable technical assets include the Gold Certified elDoc IDP Connector published on the UiPath Marketplace, deep integrations with UiPath and Automation Anywhere RPA platforms, a Collabora Online-based document editing layer that removes Microsoft Office licensing requirements, and the UiPath Advanced Technology Alliance Partner designation in Intelligent Document Understanding.
elDoc generates revenue through subscription-based licensing of the elDoc platform (annual enterprise agreements plus a freemium cloud trial at eldoc.online), RPA implementation and professional services delivered on UiPath, Automation Anywhere, and IBM RPA platforms, and resale of UiPath licenses in Hong Kong and APAC as an official UiPath reseller. The 11–50-person company distributes via direct enterprise field sales, a self-serve cloud trial, the UiPath Marketplace, and strategic channel partners including Finda Cloud for APAC, and participates in Hong Kong government programs such as the Smart Government Innovation Lab and Technology Voucher Programme.
eldoc firmographics
Firmographics- Name
- eldoc
- Legal name
- DMS Solutions (Hong Kong) Limited
- Website
- https://dms-solutions.co
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- elDoc (DMS Solutions Co.) is a Hong Kong-based enterprise AI software company providing intelligent document processing, workflow automation, and Agentic RAG to banks, governments, logistics, retail, pharmaceutical, and manufacturing enterprises across APAC, EU, and the US.
- Ownership category
- akta.pro rank
eldoc industry classification
Industry- Product category
- Intelligent Document Processing (IDP) / AI Document Automation Software
- NAICS
- Software Publishers (5132), Software Publishers (513210), Custom Computer Programming Services (541511), Computer Systems Design Services (541512)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Intelligent Document Processing (IDP) & OCR Automation (HDAEAHAC)
- akta.pro secondary industries
- Document Capture, Scanning, OCR/ICR & Intelligent Document Processing (IDP) (HDAEAGAD), End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA)
Keywords
Where eldoc is headquartered
LocationHeadquarters
- HQ city
- Hong Kong
- HQ country
- China
- HQ region
- Asia
Offices2 records
Markets served
eldoc business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Licenses and Subscriptions (elDoc Platform): Enterprise-level software platform licensing for intelligent document processing and workflow automation, available as on-premise, private cloud, hybrid, or SaaS deployment. Subscription-based model with enterprise agreements.
- RPA Implementation and Professional Services: End-to-end RPA implementation services including process discovery, design, development, deployment, and maintenance. Services delivered using UiPath, Automation Anywhere, and IBM RPA platforms. Typical delivery: 1 week PoC, 2 weeks per process for medium complexity.
- UiPath Product Resale: Official UiPath reseller in Hong Kong and APAC, selling UiPath licenses and products as a Gold Implementation Partner.
- SaaS-Based Intelligent Document Processing: Cloud-based IDP delivery model enabling quick, easy, and cost-effective access to intelligent document processing without upfront automation costs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | elDoc Cloud Free Trial |
| Subscription | Annual | Enterprise Subscription (On-premise, Private Cloud, Hybrid) |
Go-to-market motion3 records
Distribution channels7 records
Marketing channels7 records
eldoc product offering
Product offeringCore offering
elDoc develops and sells an AI-powered integrated automation platform that combines Intelligent Document Processing (IDP), low-code Business Process Management (BPM), Enterprise Agentic RAG, and AI Document Agents into a single product, sold under the elDoc brand. The platform uses computer vision, multi-engine OCR/ICR/OMR, multi-language NLP and generative AI to capture, classify, extract and validate content from documents, then orchestrate downstream workflows. Deployment options include the multi-tenant elDoc Cloud (SaaS with free trial) and enterprise on-premise / private-cloud editions, with native connectors to the UiPath RPA ecosystem for end-to-end document automation.
Product overview
DMS Solutions offers elDoc as a unified Enterprise AI Platform combining multiple integrated modules: elDoc IDP for Intelligent Document Processing (OCR, data extraction, document classification), elDoc BPM for Document Workflow Automation and Business Process Management, and elDoc Document Collaboration for real-time document editing and management. The platform is available as cloud deployment (elDoc Cloud) or on-premise/hybrid installations. elDoc is enhanced with AI-powered capabilities including Agentic RAG, AI Document Agents, and Generative AI for document processing. The platform integrates with UiPath via the Gold Certified elDoc IDP Connector, and DMS Solutions also offers complementary RPA tools including the Robot Trigger Tool and Robot Mail Trigger Tool for scheduling and triggering robotic processes. Available deployment options include elDoc Cloud with free trial access.
Differentiator
Problem solved
Functional benefit
Brands
- elDoc: AI powered Integrated Automated Platform for Intelligent Document Processing (IDP), Document Workflow Automation (BPM), Enterprise Collaboration, Enterprise Agentic RAG, and AI Document Agents.
- elDoc IDP
- elDoc BPM
- Robot Trigger Tool
- Robot Mail Trigger Tool
Products and services
- elDoc IDP (Intelligent Document Processing) AI-powered document capture, classification and data extraction module that uses multi-engine OCR/ICR/OMR, computer vision image enhancement, and multi-language NLP to turn mixed-format, multi-language documents into structured, validated data for enterprise and government users.
- elDoc BPM (Business Process Management) Low-code BPM engine that orchestrates end-to-end document-centric workflows on top of the elDoc platform, enabling enterprise operations teams to design, run and monitor automated business processes.
- elDoc Document Collaboration Collaboration module that lets enterprise teams work together on documents within the elDoc platform, supporting review, validation and approval steps as part of automated document workflows.
- elDoc Cloud Multi-tenant SaaS edition of the elDoc platform offering the same AI document automation capabilities via the cloud, available with a free trial, for customers that prefer not to deploy on-premise.
- elDoc Enterprise (on-premise / private-cloud edition) On-premise / private-cloud deployment of the elDoc platform for regulated and security-sensitive enterprise and public-sector buyers that cannot use public cloud.
- elDoc IDP Connector for UiPath Native integration connector that exposes elDoc's intelligent document processing capabilities as an activity inside UiPath RPA workflows, allowing UiPath customers to use elDoc for document capture and extraction.
Quantifiable outcome
- Operational efficiency gains of 170-900% across documented use cases in banking, logistics, retail, insurance, pharmaceutical, distribution, and manufacturing
- +5 more outcomes
Companies that use eldoc
Customer profileNamed customers20 records
Segments8 records
Ideal customer profiles3 records
eldoc technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability11 records
Feature8 records
eldoc partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered flagship, strategic and core.
- Finda CloudflagshipelDoc and Finda Cloud formed a strategic partnership to enhance Document Excellence in the APAC region. Finda Cloud is a prominent SaaS distributor with extensive operations across APAC. The partnership is designed to expand elDoc's reach through Finda Cloud's established distribution network in the region.
- Smart Government Innovation Lab (Hong Kong)strategicelDoc is listed on Smart Government Innovation Lab, a Hong Kong government platform that brings together government needs and hi-tech offerings to drive digital transformation in the government sector. elDoc has been deployed in multiple government departments in Hong Kong.
- UiPathcoreDMS Solutions is UiPath Advanced Technology Alliance Partner in Intelligent Document and Text Understanding and Gold Implementation Partner. elDoc is UiPath Gold Certified in Document Understanding (Intelligent OCR). elDoc IDP Connector is published on UiPath Connect marketplace providing instant integration between elDoc and UiPath for end-to-end document workflow automation. DMS Solutions is also official UiPath re-seller in Hong Kong and APAC.
- IBM (Automation Anywhere)strategicDMS Solutions confirmed its official status as IBM Partner in the area of Robotic Process Automation. IBM and Automation Anywhere concluded a strategic partnership in July 2017 to integrate Automation Anywhere's RPA platform with IBM's portfolio of digital process automation software. DMS Solutions delivers RPA projects leveraging Automation Anywhere (IBM RPA) in Hong Kong, APAC, and EMEA.
Scale indicators12 records
Recent moves7 records
Expansion highlights5 records
eldoc competitors and assessment
Company assessmentMarket position
Competitive moat6 records
Key risks6 records
Key highlights6 records
Customer concentration
eldoc social profiles
Digital presenceeldoc compliance and trust
Trust signalCompliance1 record
eldoc financial estimates
Financial estimateRevenue estimate
Valuation estimate
eldoc leadership team
Management profileNumber of profiles
Profiles2 records
eldoc funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
eldoc M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about eldoc
What does eldoc do?
elDoc develops and sells an AI-powered integrated automation platform that combines Intelligent Document Processing (IDP), low-code Business Process Management (BPM), Enterprise Agentic RAG, and AI Document Agents into a single product, sold under the elDoc brand. The platform uses computer vision, multi-engine OCR/ICR/OMR, multi-language NLP and generative AI to capture, classify, extract and validate content from documents, then orchestrate downstream workflows. Deployment options include the multi-tenant elDoc Cloud (SaaS with free trial) and enterprise on-premise / private-cloud editions, with native connectors to the UiPath RPA ecosystem for end-to-end document automation.
Is eldoc a public or private company?
eldoc is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was eldoc founded?
eldoc was founded in 2014. It employs 11 to 50 people.
Where is eldoc based?
eldoc is headquartered in Hong Kong, China, in the Asia region.
How does eldoc make money?
Four revenue lines are on record. Software Licenses and Subscriptions (elDoc Platform) is the primary driver. The others are RPA Implementation and Professional Services, uiPath Product Resale and saaS-Based Intelligent Document Processing.
Does eldoc have an API?
Yes. elDoc provides a REST API for intelligent document processing. The API enables UiPath robots to upload documents for data extraction and recognition, and download structured results for further processing. The elDoc IDP Connector published on UiPath Connect provides instant integration between elDoc and UiPath, with two implementations: simple upload for basic scenarios and advanced upload for heavy-load scenarios. Developer documentation is at docs.eldoc.online.
What industry is eldoc in?
eldoc's product category is Intelligent Document Processing (IDP) / AI Document Automation Software. Its primary akta.pro industry code is HDAEAHAC, Intelligent Document Processing (IDP) & OCR Automation, with a secondary code of HDAEAGAD, Document Capture, Scanning, OCR/ICR & Intelligent Document Processing (IDP). Its NAICS code is 5132 and its SIC code is 7372.