OpenGov
OpenGov is a private, Cox Enterprises–backed GovTech company selling a cloud-native, AI-native Public Service Platform — unifying ERP, permitting, procurement, asset management, budgeting, and citizen services — to more than 2,000 U.S. state and local government agencies across all 50 states.
- Company typePrivate
- Founded2012
- HeadquartersSan Francisco, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingSoftware
What OpenGov does
OpenGov, Inc. is a privately held, Silicon Valley-based government technology company majority-owned by Cox Enterprises since a 2024 transaction that valued the firm at $1.8 billion. Founded in 2012, OpenGov sells a cloud-native, AI-native Public Service Platform to more than 2,000 state and local government agencies across all 50 U.S. states — touching roughly one in three Americans and 103 million people in finance departments alone. The platform unifies ERP, Human Capital Management, Permitting & Licensing, Procurement & Contract Management, Enterprise Asset Management, Budgeting & Performance, Tax & Revenue Collection, Financial Management, Payroll, Utility Billing, 311/CRM, Grants Management, and a Government App Library on a shared data foundation with open APIs, GIS integration (Esri ArcGIS), and a low-code Government App Builder. In May 2026 the company introduced OG Assist, an embedded AI assistant that operates in three modes — Guide, Automate, and Analyze — supported by Agent Studio, an AI-powered Work Planner and Scenario Builder, and AI Review for Permitting, all running over a company-wide knowledge graph built on Snowflake Postgres.
The company generates revenue primarily through recurring SaaS subscriptions to the Public Service Platform under multi-year enterprise contracts negotiated via a sales-led "Request a Demo" motion, complemented by professional services and implementation (the firm has completed 4,500+ implementations, with a delivery team staffed by former public servants), and an indirect procurement-marketplace monetization layer (free vendor access in the procurement portal, monetized via the agency subscription). Pricing is quote-based and not publicly disclosed; OG Assist is currently offered free during Public Preview with planned advanced tiers post-GA. Go-to-market is primarily direct enterprise sales to CIOs, CFOs, City Managers, and department heads, supported by channel relationships (Carahsoft, Vertosoft) and technology co-sell partnerships (NEOGOV, AchieveIt, Esri, Snowflake). The customer base spans cities, counties, state agencies, K-12 school districts, special districts (utilities, transit, parks, sanitation), and nonprofit operators of public assets, with no single customer dominating — though a San Francisco Board of Supervisors inquiry into a $5.9M October 2025 contract introduces a regulatory overhang. Growth has been driven organically and through ten acquisitions (including ProcureNow, Cartegraph, iGov Services, and Ignatius), geographic expansion to a new office in Pune, India in late 2024, and a CEO transition in April 2026 from co-founder Zac Bookman to operator Thiago Sá Freire.
OpenGov firmographics
Firmographics- Name
- OpenGov
- Legal name
- OpenGov, Inc.
- Website
- https://opengov.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- OpenGov is a private, Cox Enterprises–backed GovTech company selling a cloud-native, AI-native Public Service Platform — unifying ERP, permitting, procurement, asset management, budgeting, and citizen services — to more than 2,000 U.S. state and local government agencies across all 50 states.
- Ownership category
- akta.pro rank
OpenGov industry classification
Industry- Product category
- Government Technology (GovTech) Software
- NAICS
- Software Publishers (513210), Custom Computer Programming Services (541511), Computer Systems Design Services (541512)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)
- akta.pro secondary industry
- Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO)
Keywords
Where OpenGov is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Offices7 records
Markets served
OpenGov business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscriptions (Public Service Platform): Recurring subscription revenue from selling the OpenGov Public Service Platform (ERP, HCM, Permitting & Licensing, Procurement, Asset Management, Budgeting, Tax & Revenue, Utility Billing, 311/CRM, etc.) to state and local government agencies; recurring SaaS model with multi-year contracts typical for government buyers.
- Professional Services & Implementation: Revenue from implementation, onboarding, configuration, training, and ongoing managed support; the professional services team is staffed by former public servants and has completed 4,500+ software implementations, suggesting both one-time implementation fees and recurring support contracts.
- Vendor transaction fees (Procurement portal): Free vendor access in the procurement portal removes pay-to-play barriers, but monetizes the procurement marketplace indirectly through the agency's procurement subscription; positions OpenGov as the marketplace of record for government purchasing.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Quote-based enterprise SaaS contracts via 'Request a Demo' |
| Freemium | Pay-as-you-go | OG Assist free during Public Preview |
| Other | Pay-as-you-go | Free vendor access in Procurement portal |
Go-to-market motion4 records
Distribution channels5 records
Marketing channels8 records
OpenGov product offering
Product offeringCore offering
OpenGov sells the Public Service Platform, a cloud-native, AI-native software suite purpose-built for state and local government that unifies ERP, Human Capital Management, Permitting & Licensing, Procurement & Contract Management, Enterprise Asset Management, Financial Management, Budgeting & Performance, Tax & Revenue Collection, Utility Billing, and 311/CRM on a shared data foundation. The platform embeds OG Assist, an AI assistant that guides, automates, and analyzes work, and includes a low-code Government App Builder. Pricing is quote-based on multi-year SaaS subscriptions, supported by professional services from former public servants.
Differentiator
Problem solved
Functional benefit
Brands
- OpenGov Public Service Platform: The unified cloud-based platform of OpenGov products for local and state government, including ERP, Asset Management, Permitting & Licensing, Procurement, Tax & Revenue, Financial Management, and Budgeting.
- OG Assist
Products and services
- Public Service Platform One unified cloud platform powering every OpenGov product, connecting every department, and serving every resident. Unifies ERP, HCM, Enterprise Asset Management, Permitting & Licensing, Procurement & Contract Management, Budgeting & Performance, Tax & Revenue Collection, Financial Management, Payroll, Utility Billing, and the Government App Library.
- OG Assist Built-in AI assistant embedded across the Public Service Platform that provides three modes — Guide, Automate, and Analyze — to help government staff get answers, generate drafts, analyze data, and complete routine work inside OpenGov products, with permissions-aware context.
- Government App Builder Low-code/no-code builder made specifically for the public sector that lets IT teams create, deploy, and manage solutions across departments with role-based access, audit logs, version history, and AI app building via OG Assist and Agent Studio.
- OpenGov ERP Fully-integrated, cloud-based ERP built specifically for local government, covering fund accounting, purchasing, budgeting, payroll, utility billing, tax and revenue collection, grants management, and reporting. Connects finance to people, plans, and processes across departments.
- Human Capital Management (HCM) Government HR system combining position control, time and leave, benefits administration, compliance (FLSA, FMLA, ACA, COBRA, I-9), structured recruiting, and AI-assisted drafting of job descriptions in one connected platform linked to financial systems.
- Enterprise Asset Management
Quantifiable outcome
- 65% faster permitting review times
- +14 more outcomes
Companies that use OpenGov
Customer profileNamed customers65 records
Segments5 records
Ideal customer profiles3 records
OpenGov technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability5 records
Feature7 records
OpenGov partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- NEOGOVcoreCollaboration announced on March 3, 2026 in El Segundo, CA — NEOGOV's public-sector workforce management platform integrates with OpenGov's AI and ERP solutions to deliver an interoperable solution that eliminates manual processes, reduces errors, and provides real-time visibility into how workforce decisions impact budgets and public fund allocation.
- City and County of San FranciscocoreOpenGov kicked off the PermitSF project with the City and County of San Francisco to overhaul permitting — a multi-year, multi-phase modernization covering online portal with payments and unification of special event permitting across four departments; a $5.9M software contract was signed in October 2025.
- AchieveItminorAchieveIt teamed up with OpenGov to boost public sector performance and innovation, extending joint go-to-market across strategy execution and government software.
- IgnatiuscoreOpenGov acquired Ignatius, a low-code platform that automates public sector workflows and forms, as part of its expansion of AI capabilities for government software; this marks OpenGov's 10th acquisition and integrates Ignatius's low-code technology into the Public Service Platform.
- CartegraphcoreOpenGov acquired Cartegraph, a government software maker previously owned by Pamlico Capital, as part of its strategy to capitalize on cities updating their technology infrastructure; Cartegraph's asset management capabilities were folded into OpenGov's portfolio (e.g., FDNY deployment).
- ProcureNowcoreOpenGov acquired ProcureNow in 2022 to enhance its procurement product offerings, complementing the existing Procurement & Contract Management suite.
- Esri (ArcGIS)coreOpenGov integrates Esri-powered ArcGIS for live GIS mapping across Asset Management, Permitting & Licensing, 311, CRM, Public Works, Transportation, and Parks & Recreation products, enabling location-based asset tracking, inspection syncing, and field crew coordination.
- SnowflakecoreOpenGov is building its company-wide knowledge graph on Snowflake Postgres, with Snowflake's acquisition of Crunchy Data providing the enterprise-grade Postgres foundation that eliminated ETL pipelines historically separating transactional and analytical systems.
- England-Thims & MillerminorRecognized as one of three partner companies honored at the 2026 High-Performance Government Awards for advancing innovation and customer success in the public sector alongside OpenGov.
- The Nine HertzminorRecognized as a partner at the 2026 High-Performance Government Awards for advancing innovation and customer success in the public sector alongside OpenGov.
- VertosoftminorRecognized as a partner at the 2026 High-Performance Government Awards for advancing innovation and customer success in the public sector alongside OpenGov — Vertosoft is a known government software reseller.
Scale indicators20 records
Recent moves7 records
Expansion highlights7 records
OpenGov competitors and assessment
Company assessmentDirect peers
- Tyler Technologies: Largest U.S. public-sector software vendor, offering ERP, HCM, permitting, asset management, and public safety solutions to state and local governments. Directly comparable to OpenGov across nearly every product line and customer segment, with a much larger federal and enterprise footprint.
- Accela: Cloud platform for government permitting, licensing, code enforcement, and civic services. Closely comparable to OpenGov's Permitting & Licensing and 311/CRM products, targeting the same city and county buyers.
- CentralSquare Technologies: Public-sector ERP, public safety, and utility billing software provider serving cities, counties, and public safety agencies across the U.S. Comparable to OpenGov's ERP, Utility Billing, and 311/CRM offerings.
- Granicus: Government Experience (GovX) cloud platform covering communications, permitting, licensing, and public records. Overlaps with OpenGov's Permitting & Licensing, citizen engagement, and open data/transparency products.
- CivicPlus: Integrated civic engagement and operations software for local governments, including permitting, licensing, asset management, and 311. Comparable to OpenGov's mid-market local-government suite.
Broad incumbents
- Oracle Public Sector: Broad enterprise software incumbent with a dedicated Public Sector unit selling ERP, HCM, and analytics to state and federal agencies. Competes with OpenGov ERP/HCM in larger states and at the federal tier OpenGov is expanding into.
- SAP Public Services: Large enterprise ERP and analytics vendor with government-specific offerings for finance, HR, and utilities. Competes with OpenGov ERP and Utility Billing in larger jurisdictions seeking enterprise-grade stacks.
- Workday (Public Sector): Cloud HCM and financials vendor with a public-sector vertical. Overlaps directly with OpenGov HCM and Financial Management, particularly for state agencies and large counties moving from on-premise to cloud.
- Microsoft Dynamics 365 (Government): Microsoft's cloud ERP/CRM platform with government-specific configurations and FedRAMP-authorized variants. Competes with OpenGov ERP and CRM, particularly in agencies already standardized on the Microsoft cloud stack.
Emerging players
- NEOGOV: Public-sector HR, payroll, and workforce management platform. Directly overlaps OpenGov HCM/Payroll, and was announced as a technology integration partner in March 2026, making it a partner-competitor hybrid.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat7 records
Key risks6 records
Key highlights7 records
Customer concentration
OpenGov social profiles
Digital presenceOpenGov financial estimates
Financial estimateRevenue estimate
Valuation estimate
OpenGov leadership team
Management profileNumber of profiles
Profiles3 records
OpenGov subsidiaries and ownership
Company hierarchySubsidiaries3 records
OpenGov funding detail
Funding detailFunding overview
Funding rounds13 records
Investors31 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
OpenGov M&A and investment
M&A and investmentM&A8 records
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about OpenGov
What does OpenGov do?
OpenGov sells the Public Service Platform, a cloud-native, AI-native software suite purpose-built for state and local government that unifies ERP, Human Capital Management, Permitting & Licensing, Procurement & Contract Management, Enterprise Asset Management, Financial Management, Budgeting & Performance, Tax & Revenue Collection, Utility Billing, and 311/CRM on a shared data foundation. The platform embeds OG Assist, an AI assistant that guides, automates, and analyzes work, and includes a low-code Government App Builder. Pricing is quote-based on multi-year SaaS subscriptions, supported by professional services from former public servants.
Is OpenGov a public or private company?
OpenGov is a private company. It is classified as corporate owned and is currently operating.
When was OpenGov founded?
OpenGov was founded in 2012. It employs 1,001 to 5,000 people.
Where is OpenGov based?
OpenGov is headquartered in San Francisco, United States, in the North America region.
How does OpenGov make money?
Three revenue lines are on record. SaaS Subscriptions (Public Service Platform) is the primary driver. The others are professional Services & Implementation and vendor transaction fees (Procurement portal).
Who are OpenGov's main competitors?
Direct peers on record are Tyler Technologies, Accela, CentralSquare Technologies, Granicus and CivicPlus. Broad incumbents are Oracle Public Sector, SAP Public Services, Workday (Public Sector) and Microsoft Dynamics 365 (Government). NEOGOV is listed as an emerging player.
Does OpenGov have an API?
Yes. OpenGov's Public Service Platform is described as "Integration-Ready" with "Open APIs, GIS, extensible payments, and secure data sharing" that allow ecosystems to be connected. No specific developer portal, REST/GraphQL details, auth method, rate limits, or SDK information is published on the website. Login flows across products use OAuth2 (e.g., login.opengov.com).
What industry is OpenGov in?
OpenGov's product category is Government Technology (GovTech) Software. Its primary akta.pro industry code is HDAEAEAA, Core ERP Suites (Financials, Procurement, Projects), with a secondary code of BPAEAGAO, Enterprise Application License Advisory, Vendor Management & Optimization. Its NAICS code is 513210 and its SIC code is 7372.