OpenGov

What OpenGov does

OpenGov, Inc. is a privately held, Silicon Valley-based government technology company majority-owned by Cox Enterprises since a 2024 transaction that valued the firm at $1.8 billion. Founded in 2012, OpenGov sells a cloud-native, AI-native Public Service Platform to more than 2,000 state and local government agencies across all 50 U.S. states — touching roughly one in three Americans and 103 million people in finance departments alone. The platform unifies ERP, Human Capital Management, Permitting & Licensing, Procurement & Contract Management, Enterprise Asset Management, Budgeting & Performance, Tax & Revenue Collection, Financial Management, Payroll, Utility Billing, 311/CRM, Grants Management, and a Government App Library on a shared data foundation with open APIs, GIS integration (Esri ArcGIS), and a low-code Government App Builder. In May 2026 the company introduced OG Assist, an embedded AI assistant that operates in three modes — Guide, Automate, and Analyze — supported by Agent Studio, an AI-powered Work Planner and Scenario Builder, and AI Review for Permitting, all running over a company-wide knowledge graph built on Snowflake Postgres.

The company generates revenue primarily through recurring SaaS subscriptions to the Public Service Platform under multi-year enterprise contracts negotiated via a sales-led "Request a Demo" motion, complemented by professional services and implementation (the firm has completed 4,500+ implementations, with a delivery team staffed by former public servants), and an indirect procurement-marketplace monetization layer (free vendor access in the procurement portal, monetized via the agency subscription). Pricing is quote-based and not publicly disclosed; OG Assist is currently offered free during Public Preview with planned advanced tiers post-GA. Go-to-market is primarily direct enterprise sales to CIOs, CFOs, City Managers, and department heads, supported by channel relationships (Carahsoft, Vertosoft) and technology co-sell partnerships (NEOGOV, AchieveIt, Esri, Snowflake). The customer base spans cities, counties, state agencies, K-12 school districts, special districts (utilities, transit, parks, sanitation), and nonprofit operators of public assets, with no single customer dominating — though a San Francisco Board of Supervisors inquiry into a $5.9M October 2025 contract introduces a regulatory overhang. Growth has been driven organically and through ten acquisitions (including ProcureNow, Cartegraph, iGov Services, and Ignatius), geographic expansion to a new office in Pune, India in late 2024, and a CEO transition in April 2026 from co-founder Zac Bookman to operator Thiago Sá Freire.

Name

OpenGov

Legal name

OpenGov, Inc.

Website

https://opengov.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

OpenGov is a private, Cox Enterprises–backed GovTech company selling a cloud-native, AI-native Public Service Platform — unifying ERP, permitting, procurement, asset management, budgeting, and citizen services — to more than 2,000 U.S. state and local government agencies across all 50 states.

Ownership category

akta.pro rank

Product category

Government Technology (GovTech) Software

NAICS

Software Publishers (513210), Custom Computer Programming Services (541511), Computer Systems Design Services (541512)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

akta.pro secondary industry

Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO)

Keywords

• Government ERP software
• Public sector software
• Permitting and licensing
• Government procurement
• Municipal asset management

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscriptions (Public Service Platform): Recurring subscription revenue from selling the OpenGov Public Service Platform (ERP, HCM, Permitting & Licensing, Procurement, Asset Management, Budgeting, Tax & Revenue, Utility Billing, 311/CRM, etc.) to state and local government agencies; recurring SaaS model with multi-year contracts typical for government buyers.
2. Professional Services & Implementation: Revenue from implementation, onboarding, configuration, training, and ongoing managed support; the professional services team is staffed by former public servants and has completed 4,500+ software implementations, suggesting both one-time implementation fees and recurring support contracts.
3. Vendor transaction fees (Procurement portal): Free vendor access in the procurement portal removes pay-to-play barriers, but monetizes the procurement marketplace indirectly through the agency's procurement subscription; positions OpenGov as the marketplace of record for government purchasing.

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels8 records

Core offering

OpenGov sells the Public Service Platform, a cloud-native, AI-native software suite purpose-built for state and local government that unifies ERP, Human Capital Management, Permitting & Licensing, Procurement & Contract Management, Enterprise Asset Management, Financial Management, Budgeting & Performance, Tax & Revenue Collection, Utility Billing, and 311/CRM on a shared data foundation. The platform embeds OG Assist, an AI assistant that guides, automates, and analyzes work, and includes a low-code Government App Builder. Pricing is quote-based on multi-year SaaS subscriptions, supported by professional services from former public servants.

Differentiator

Problem solved

Functional benefit

Brands

• OpenGov Public Service Platform: The unified cloud-based platform of OpenGov products for local and state government, including ERP, Asset Management, Permitting & Licensing, Procurement, Tax & Revenue, Financial Management, and Budgeting.
• OG Assist

Products and services

• Public Service Platform One unified cloud platform powering every OpenGov product, connecting every department, and serving every resident. Unifies ERP, HCM, Enterprise Asset Management, Permitting & Licensing, Procurement & Contract Management, Budgeting & Performance, Tax & Revenue Collection, Financial Management, Payroll, Utility Billing, and the Government App Library.
• OG Assist Built-in AI assistant embedded across the Public Service Platform that provides three modes — Guide, Automate, and Analyze — to help government staff get answers, generate drafts, analyze data, and complete routine work inside OpenGov products, with permissions-aware context.
• Government App Builder Low-code/no-code builder made specifically for the public sector that lets IT teams create, deploy, and manage solutions across departments with role-based access, audit logs, version history, and AI app building via OG Assist and Agent Studio.
• OpenGov ERP Fully-integrated, cloud-based ERP built specifically for local government, covering fund accounting, purchasing, budgeting, payroll, utility billing, tax and revenue collection, grants management, and reporting. Connects finance to people, plans, and processes across departments.
• Human Capital Management (HCM) Government HR system combining position control, time and leave, benefits administration, compliance (FLSA, FMLA, ACA, COBRA, I-9), structured recruiting, and AI-assisted drafting of job descriptions in one connected platform linked to financial systems.
• Enterprise Asset Management

Quantifiable outcome

• 65% faster permitting review times
• +14 more outcomes

Named customers65 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability5 records

Feature7 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• NEOGOVcoreTechnology or Integration · 3 March 2026Collaboration announced on March 3, 2026 in El Segundo, CA — NEOGOV's public-sector workforce management platform integrates with OpenGov's AI and ERP solutions to deliver an interoperable solution that eliminates manual processes, reduces errors, and provides real-time visibility into how workforce decisions impact budgets and public fund allocation.
• City and County of San FranciscocoreStrategic or Co-development Partner · 17 October 2025OpenGov kicked off the PermitSF project with the City and County of San Francisco to overhaul permitting — a multi-year, multi-phase modernization covering online portal with payments and unification of special event permitting across four departments; a $5.9M software contract was signed in October 2025.
• AchieveItminorGTM or Marketing Partner · 24 August 2025AchieveIt teamed up with OpenGov to boost public sector performance and innovation, extending joint go-to-market across strategy execution and government software.
• IgnatiuscoreStrategic or Co-development Partner · 11 February 2025OpenGov acquired Ignatius, a low-code platform that automates public sector workflows and forms, as part of its expansion of AI capabilities for government software; this marks OpenGov's 10th acquisition and integrates Ignatius's low-code technology into the Public Service Platform.
• CartegraphcoreStrategic or Co-development Partner · 28 July 2022OpenGov acquired Cartegraph, a government software maker previously owned by Pamlico Capital, as part of its strategy to capitalize on cities updating their technology infrastructure; Cartegraph's asset management capabilities were folded into OpenGov's portfolio (e.g., FDNY deployment).
• ProcureNowcoreStrategic or Co-development Partner · 1 January 2022OpenGov acquired ProcureNow in 2022 to enhance its procurement product offerings, complementing the existing Procurement & Contract Management suite.
• Esri (ArcGIS)coreTechnology or IntegrationOpenGov integrates Esri-powered ArcGIS for live GIS mapping across Asset Management, Permitting & Licensing, 311, CRM, Public Works, Transportation, and Parks & Recreation products, enabling location-based asset tracking, inspection syncing, and field crew coordination.
• SnowflakecoreTechnology or IntegrationOpenGov is building its company-wide knowledge graph on Snowflake Postgres, with Snowflake's acquisition of Crunchy Data providing the enterprise-grade Postgres foundation that eliminated ETL pipelines historically separating transactional and analytical systems.
• England-Thims & MillerminorImplementation/ SI/ Consulting PartnerRecognized as one of three partner companies honored at the 2026 High-Performance Government Awards for advancing innovation and customer success in the public sector alongside OpenGov.
• The Nine HertzminorImplementation/ SI/ Consulting PartnerRecognized as a partner at the 2026 High-Performance Government Awards for advancing innovation and customer success in the public sector alongside OpenGov.
• VertosoftminorChannel Partner/ Reseller/ DistributorRecognized as a partner at the 2026 High-Performance Government Awards for advancing innovation and customer success in the public sector alongside OpenGov — Vertosoft is a known government software reseller.

Scale indicators20 records

Recent moves7 records

Expansion highlights7 records

Direct peers

• Tyler Technologies: Largest U.S. public-sector software vendor, offering ERP, HCM, permitting, asset management, and public safety solutions to state and local governments. Directly comparable to OpenGov across nearly every product line and customer segment, with a much larger federal and enterprise footprint.
• Accela: Cloud platform for government permitting, licensing, code enforcement, and civic services. Closely comparable to OpenGov's Permitting & Licensing and 311/CRM products, targeting the same city and county buyers.
• CentralSquare Technologies: Public-sector ERP, public safety, and utility billing software provider serving cities, counties, and public safety agencies across the U.S. Comparable to OpenGov's ERP, Utility Billing, and 311/CRM offerings.
• Granicus: Government Experience (GovX) cloud platform covering communications, permitting, licensing, and public records. Overlaps with OpenGov's Permitting & Licensing, citizen engagement, and open data/transparency products.
• CivicPlus: Integrated civic engagement and operations software for local governments, including permitting, licensing, asset management, and 311. Comparable to OpenGov's mid-market local-government suite.

Broad incumbents

• Oracle Public Sector: Broad enterprise software incumbent with a dedicated Public Sector unit selling ERP, HCM, and analytics to state and federal agencies. Competes with OpenGov ERP/HCM in larger states and at the federal tier OpenGov is expanding into.
• SAP Public Services: Large enterprise ERP and analytics vendor with government-specific offerings for finance, HR, and utilities. Competes with OpenGov ERP and Utility Billing in larger jurisdictions seeking enterprise-grade stacks.
• Workday (Public Sector): Cloud HCM and financials vendor with a public-sector vertical. Overlaps directly with OpenGov HCM and Financial Management, particularly for state agencies and large counties moving from on-premise to cloud.
• Microsoft Dynamics 365 (Government): Microsoft's cloud ERP/CRM platform with government-specific configurations and FedRAMP-authorized variants. Competes with OpenGov ERP and CRM, particularly in agencies already standardized on the Microsoft cloud stack.

Emerging players

• NEOGOV: Public-sector HR, payroll, and workforce management platform. Directly overlaps OpenGov HCM/Payroll, and was announced as a technology integration partner in March 2026, making it a partner-competitor hybrid.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/OpenGovInc
• Facebookfacebook.com/opengovinc
• LinkedInlinkedin.com/company/opengov-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries3 records

Funding overview

Funding rounds13 records

Investors31 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A8 records

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OpenGov