TigerConnect
TigerConnect is an AI-powered clinical communication orchestration platform serving 7,000+ healthcare organizations and 700,000+ care team members with secure messaging, alarm management, scheduling, operator console, smart room, and patient transfer solutions.
- Company typePrivate
- Founded2010
- HeadquartersSanta Monica, United States
- Headcount251–500
- GTM typeB2B
- OfferingSoftware
What TigerConnect does
TigerConnect, founded in 2010 and headquartered in Santa Monica, California, is an AI-powered clinical communication and collaboration platform serving 7,000+ healthcare organizations and 700,000+ care team members across the United States. The company's core product is a cloud-native AI Communication Orchestration Platform (centered on its CareConduit AI engine) that connects EHRs, medical devices, nurse call systems, and communication tools to intelligently route alerts and automate clinical workflows. Its product portfolio spans TigerConnect Clinical Collaboration (secure messaging), Alarm Management (FDA 510(k)-cleared cloud-native alarm routing), Operator Console (AI-powered hospital call management), Scheduling (AI-automated physician scheduling), Transfer (interfacility patient coordination), Pre-Hospital (EMS coordination, via the Twiage acquisition), Nurse Call, Patient Engagement, and Smart Room (via the eVideon acquisition). The platform integrates with Epic (including Epic Toolbox designation in Alert Manager), Cisco Webex, and 200+ devices and systems, and has received FDA 510(k) clearance, HIPAA compliance, and CCPA-compliant privacy controls.
The company sells exclusively through a direct enterprise field sales motion targeting hospitals, health systems, and physician groups, with quote-based annual subscription pricing that is not publicly disclosed. It is privately held and backed by Vista Equity Partners, which invested $300 million in January 2022 to fund product development and an active acquisition strategy that has included Call Scheduler (2020), Critical Alert (2021), Twiage (2024), and eVideon (2025). TigerConnect has been recognized as a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration in both 2024 and 2025, was named a KLAS Research leader in 2024, and holds multiple G2 leadership badges. The company's stated customer outcomes include 20% reduction in length of stay, 50% faster door-to-needle time, 91% faster consult connections, and 60% reduction in alarm rates at Yale New Haven Hospital.
TigerConnect firmographics
Firmographics- Name
- TigerConnect
- Legal name
- TigerConnect
- Website
- https://tigerconnect.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- TigerConnect is an AI-powered clinical communication orchestration platform serving 7,000+ healthcare organizations and 700,000+ care team members with secure messaging, alarm management, scheduling, operator console, smart room, and patient transfer solutions.
- Ownership category
- akta.pro rank
TigerConnect industry classification
Industry- Product category
- Healthcare Communication & Collaboration Software
- NAICS
- Computer Systems Design and Related Services (54151), Electromedical and Electrotherapeutic Apparatus Manufacturing (334510), Navigational, Measuring, Electromedical, and Control Instruments Manufacturing (33451)
- SIC
- Services-Health Services (8000), Services-Computer Integrated Systems Design (7373), Communications Services, Nec (4899)
- akta.pro primary industry
- Care Team Collaboration, Secure Messaging & Clinical Communication within EHR (HLACAAAK)
- akta.pro secondary industry
- Dispatch, Communications & Medical Control Centers (PSAP/ECC) (HLAFANAK)
Keywords
Where TigerConnect is headquartered
LocationHeadquarters
- HQ city
- Santa Monica
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
TigerConnect business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Subscription-based Platform Licensing: SaaS subscription model for clinical communication and collaboration platform, with enterprise licensing for healthcare organizations. Pricing appears quote-based with tiered plans.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise healthcare organizations |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
TigerConnect product offering
Product offeringCore offering
TigerConnect is an AI-powered clinical communication and collaboration platform for healthcare organizations. It unifies EHRs, medical devices, nurse call systems, and care team communications into a single orchestration layer that routes alerts, automates workflows, and coordinates patient care across hospitals, health systems, EMS, and post-acute settings. The platform includes secure messaging, AI-powered operator console, FDA 510(k)-cleared alarm management, physician scheduling, patient engagement, smart room technology, and pre-hospital communication.
Product overview
TigerConnect is an AI Communication Orchestration Platform for healthcare, offering a unified platform-plus-modules architecture. The core offerings include TigerConnect CareConduit (AI orchestration engine), TigerConnect Clinical Collaboration Platform (secure messaging), TigerConnect Scheduling (AI-automated physician scheduling), TigerConnect Operator Console (AI-powered hospital operator), and TigerConnect Alarm Management (FDA 510(k)-cleared alarm management). The platform spans clinical collaboration, nurse call, operator console, alarm management, smart room (via eVideon acquisition), patient engagement, scheduling, and pre-hospital and transfer coordination. TigerConnect connects EHRs, medical devices, care teams, and communication systems to intelligently route alerts, automate workflows, and ensure the right person takes the right action at the right time across 7,000+ healthcare organizations.
Differentiator
Problem solved
Functional benefit
Brands
- CareConduit: AI-powered clinical workflow orchestration engine that unifies signals across nurse call systems, medical devices, EHRs, and other hospital systems.
- TigerConnect Alarm Management
- TigerConnect Operator Console
- TigerConnect Scheduling
- TigerConnect Transfer
- TigerConnect Pre-Hospital
- TigerConnect Clinical Collaboration
Products and services
- TigerConnect CareConduit AI Orchestration Engine that unifies signals across nurse call systems, medical devices, EHRs, and other hospital systems to reduce cognitive burden for care teams, automate workflows, and drive system-wide efficiency. Designed for hospital and health system administrators, clinical informatics leaders, and IT teams.
- TigerConnect Clinical Collaboration Platform Secure messaging platform enabling real-time, HIPAA-compliant communication between care team members with contextual messages, shared treatment plans, and immediate alerts for critical updates. For physicians, nurses, and care teams across hospitals and health systems.
- TigerConnect Scheduling AI-automated physician scheduling solution featuring real-time gap detection, conversational workflows, and intelligent assignment logic to reduce administrative burden and improve workforce coordination. For physician groups, hospitalists, and clinical managers.
- TigerConnect Operator Console Cloud-native AI-powered hospital communication platform that modernizes call management, critical events, and operator-driven workflows by replacing legacy on-premise systems with intelligent routing, real-time call transcription, and AI-powered next-best-action recommendations. For hospital operators and telecommunications teams.
- TigerConnect Alarm Management FDA 510(k)-cleared cloud-native alarm management solution classified as an FDA Class II medical device that integrates with patient monitors, infusion pumps, ventilators, and smart beds to route actionable bedside alarm notifications to the right care team members, reducing alarm fatigue and improving patient safety. For hospital clinical teams and biomedical engineering.
- TigerConnect Smart Room Smart room solutions including Vibe Health platform with in-room Smart TV displays, digital whiteboards, digital door signs, and bedside tablets that automate service requests, education assignments, and documentation to streamline clinical workflow. For hospitals and health systems seeking to modernize patient experience.
- TigerConnect Transfer Patient coordination product that combines bed sourcing, transport scheduling, and communication in a single application to streamline interfacility patient transfers and discharge transport. Bridges the gap between hospitals and external agencies. For hospital transfer centers, case managers, and care coordinators.
- TigerConnect Pre-Hospital Pre-hospital communication solution that improves EMS-to-hospital communication and streamlines inter-facility patient transfers with real-time, structured data sharing. For EMS providers, emergency departments, and emergency medical communication centers.
Quantifiable outcome
- 20% reduction in length of stay
- +6 more outcomes
Companies that use TigerConnect
Customer profileNamed customers14 records
Segments4 records
Ideal customer profiles3 records
TigerConnect technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
AI capability9 records
Feature7 records
TigerConnect partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core, major and strategic.
- Cisco Webex Contact CentercoreTigerConnect Operator Console built for Cisco Webex Contact Center integration. Listed in Cisco Webex Contact Center App Hub for enterprise interoperability.
- Epic Systems CorporationcoreTigerConnect Alarm Management received Epic Toolbox designation within Alert Manager category, enabling delivery of context-rich alerts into Epic core applications including Rover, Haiku, Canto, and Hyperspace.
- eVideonmajorAcquisition of eVideon, a leader in hospital smart room technology and digital patient engagement. Combines TigerConnect's clinical communication tools with eVideon's smart room solutions for unified hospital room experience. eVideon CEO Jeff Fallon joined the company.
- TwiagecoreAcquisition of Twiage, a healthcare communication company, to improve pre-hospital patient information sharing and care coordination between EMS and hospital emergency departments.
- Corewell Health / Corewell Health VenturesstrategicCorewell Health (formerly Spectrum Health) is a major investor in eVideon and early adopter of smart room technology. Corewell Health Ventures invested in eVideon prior to TigerConnect's acquisition.
Scale indicators6 records
Recent moves7 records
Expansion highlights7 records
TigerConnect competitors and assessment
Company assessmentDirect peers
- Vocera Communications (Stryker): Acquired by Stryker in 2022, Vocera is the closest direct competitor to TigerConnect in clinical communication and collaboration, offering secure messaging, hands-free communication, and alarm management for hospitals.
- PerfectServe: PerfectServe provides clinical communication and provider scheduling solutions for hospitals and health systems, competing directly with TigerConnect in secure messaging, on-call scheduling, and care team coordination.
- Spok Holdings: Spok offers secure healthcare messaging, on-call scheduling, and enterprise-wide clinical communications, directly competing with TigerConnect in the hospital communication platform category.
- Ascom Holding AG: Ascom provides clinical communication, alarm management, and nurse call systems for hospitals, directly competing with TigerConnect's clinical collaboration and alarm management offerings.
- Halo Health: Halo Health offers a unified clinical communication and collaboration platform for health systems, directly competing with TigerConnect in secure messaging, on-call scheduling, and care team workflows.
Broad incumbents
- Hillrom (Baxter International): Hillrom (now part of Baxter) offered clinical communications and Voalte mobile platform alongside broader medical device and hospital infrastructure portfolios, overlapping with TigerConnect in secure messaging and care team communication.
- Microsoft Teams (Healthcare): Microsoft Teams for Healthcare bundles secure messaging, video, and collaboration into a broader UCaaS platform, competing with TigerConnect at the secure messaging layer particularly for systems standardizing on Microsoft 365.
- Cisco (Webex for Healthcare): Cisco provides Webex Contact Center and collaboration tools for healthcare; TigerConnect has integrated with Cisco Webex Contact Center, but Cisco's broader portfolio also competes for clinical communication budgets.
Emerging players
- QliqSOFT: QliqSOFT provides secure messaging, patient engagement, and virtual care solutions for hospitals and post-acute settings, partially overlapping with TigerConnect's clinical collaboration and patient engagement products.
- Bamboo Health: Bamboo Health (formerly Appriss Health + PatientPing) focuses on care coordination and behavioral health notifications; some overlap with TigerConnect's care coordination and transfer workflows but narrower scope.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
TigerConnect social profiles
Digital presenceTigerConnect compliance and trust
Trust signalCompliance3 records
TigerConnect financial estimates
Financial estimateRevenue estimate
Valuation estimate
TigerConnect leadership team
Management profileNumber of profiles
Profiles11 records
TigerConnect subsidiaries and ownership
Company hierarchySubsidiaries2 records
TigerConnect funding detail
Funding detailFunding overview
Funding rounds7 records
Investors18 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TigerConnect M&A and investment
M&A and investmentM&A4 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TigerConnect
What does TigerConnect do?
TigerConnect is an AI-powered clinical communication and collaboration platform for healthcare organizations. It unifies EHRs, medical devices, nurse call systems, and care team communications into a single orchestration layer that routes alerts, automates workflows, and coordinates patient care across hospitals, health systems, EMS, and post-acute settings. The platform includes secure messaging, AI-powered operator console, FDA 510(k)-cleared alarm management, physician scheduling, patient engagement, smart room technology, and pre-hospital communication.
Is TigerConnect a public or private company?
TigerConnect is a private company. It is classified as private equity controlled and is currently operating.
When was TigerConnect founded?
TigerConnect was founded in 2010. It employs 251 to 500 people.
Where is TigerConnect based?
TigerConnect is headquartered in Santa Monica, United States, in the North America region.
How does TigerConnect make money?
One revenue line is on record: subscription-based Platform Licensing.
Who are TigerConnect's main competitors?
Direct peers on record are Vocera Communications (Stryker), PerfectServe, Spok Holdings, Ascom Holding AG and Halo Health. Broad incumbents are Hillrom (Baxter International), Microsoft Teams (Healthcare) and Cisco (Webex for Healthcare). Emerging players are QliqSOFT and Bamboo Health.
Does TigerConnect have an API?
No public API is recorded for TigerConnect.
What industry is TigerConnect in?
TigerConnect's product category is Healthcare Communication & Collaboration Software. Its primary akta.pro industry code is HLACAAAK, Care Team Collaboration, Secure Messaging & Clinical Communication within EHR, with a secondary code of HLAFANAK, Dispatch, Communications & Medical Control Centers (PSAP/ECC). Its NAICS code is 54151 and its SIC code is 8000.