What Epic Systems Corporation does

Epic Systems Corporation is a private, founder-owned healthcare software company founded in 1979 by Judy Faulkner and headquartered in Verona, Wisconsin. It develops an integrated suite of healthcare software centered on a single, comprehensive medical record per patient, delivered through its flagship Epic EHR (Hyperspace) platform and extended by companion products including the MyChart patient portal, the Cosmos de-identified research dataset covering 304M patients across 2,133 hospitals and 48,800 clinics, the Care Everywhere health information exchange (8.91B annual record exchanges), the open.epic developer platform with 750+ public APIs and 2,751 live apps, and specialty modules such as Epic Beacon (oncology) and Epic Aura (lab integration). Epic's AI suite — Art, Penny, Emmie, Curiosity, AI Charting, and Best Care Choices — is reportedly in active use by ~85% of the customer base and runs on the Cosmos data flywheel.

The company's technology stack is purpose-built for healthcare, with HL7/FHIR/USCDI v3 (and v5 in development) interoperability, OAuth 2.0 authentication, and TEFCA connectivity through Epic Nexus. In November 2024, Epic expanded into enterprise resource planning with EpicOps (Teamwork staff scheduling as the first module), directly challenging Oracle, SAP, and Workday inside health systems. The platform serves a diversified enterprise customer base spanning large U.S. integrated delivery networks and academic medical centers (22 of 22 U.S. News Best Hospitals), specialty and children's hospitals, government health systems (Québec, NHS trusts), FQHCs, and international deployments across the UK, Netherlands, Denmark, Switzerland, Austria, UAE, Saudi Arabia, Lebanon, and Australia.

Epic monetizes primarily through multi-year, quote-based enterprise software licensing and professional services to large hospital systems and government health authorities, with smaller hospitals entering through the Community Connect program via a larger partner organization. Distribution combines direct enterprise field sales with a growing developer ecosystem (Showroom, Toolbox designations, Connection Hub integrations). The company is privately held with no institutional investors or public listing, and reported revenue of $3.2B in one third-party market research report — a figure not corroborated by first-party disclosure but directionally consistent with the deployment scale.

Name

Epic Systems Corporation

Legal name

Epic Systems Corporation

Website

https://epic.com

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Epic Systems Corporation is a private, founder-owned healthcare software company founded in 1979 that develops an integrated electronic health record platform and companion products (MyChart, Cosmos, open.epic, EpicOps) for large hospital systems, academic medical centers, and government health authorities worldwide.

Ownership category

akta.pro rank

Product category

Healthcare Software / Electronic Health Records

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415), Software Publishers (513210)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Health Services (8000)

akta.pro primary industry

Acute Care & Hospital EHRs (HLACAAAA)

akta.pro secondary industries

EHR Extensions, APIs, App Marketplaces & SMART-on-FHIR Apps (HLACAAAN), EHR Implementation, Optimization, Training & Managed Services (HLACAAAL), EHR/EMR Integration & Interoperability Middleware (HL7/FHIR) (HLALAKAD), Enterprise Integration Engines & Interface Management (HL7 v2/X12/API) (HLACABAC), API Management & Developer Portals for Health Data (HLACABAD), Data Aggregation, Interoperability & APIs for RPM (FHIR/IoMT Gateways) (HLACAFAO), Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA), Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)

Keywords

• Electronic health records
• Healthcare software platform
• Clinical decision support
• Healthcare interoperability
• Patient engagement portal

Headquarters

HQ city

Verona

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Others

Revenue model

1. Enterprise software licensing: Epic's revenue model is enterprise software licensing with multi-year contracts to large hospital systems and academic medical centers. One market report cites Epic Systems revenue at $3.2 billion. Customers include large IDNs (e.g., Quebec province-wide $329M initiative with $1.5-3B full rollout), with Epic's Community Connect program extending reach to smaller hospitals via larger partner organizations.
2. Professional services and implementation: Epic supports large-scale implementations such as Quebec's $329M initial digital health records rollout, with full rollout expected to cost $1.5–3 billion, merging about 400 different IT systems. These multi-year implementations include professional services for system integration, training, and deployment.
3. Healthcare SaaS subscription: Epic operates as a healthcare SaaS provider with cloud-based EHR systems, telemedicine, and interoperability solutions. The healthcare SaaS market in which Epic competes is projected to grow from USD 30.73 billion in 2025 to USD 167.34 billion by 2035.

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels7 records

Core offering

Epic Systems Corporation develops and sells an integrated suite of healthcare software centered on its flagship Epic EHR (Hyperspace) electronic health record system, providing a single comprehensive medical record per patient across hospitals, clinics, and specialties. The platform is extended through companion products and modules including the MyChart patient portal, the Cosmos research data platform, Epic Beacon for oncology, Epic Aura for lab integration, Epic Caboodle for analytics, and the EpicOps healthcare-specific ERP suite (with Teamwork scheduling as its first module). Epic also operates the open.epic developer platform with 750+ public FHIR APIs and the Epic Toolbox / Showroom marketplace for third-party integrations.

Product overview

Epic Systems Corporation delivers a platform-plus-modules healthcare technology architecture built around its flagship Epic EHR (Hyperspace) electronic health record system. The core EHR is extended through integrated modules and companion products including the MyChart patient portal, the Epic Cosmos dataset for research and point-of-care insights, the EpicShare community knowledge-sharing site, Epic Research publications, and EpicOps — Epic's enterprise resource planning suite purpose-built for healthcare, with Teamwork as its first scheduling application. The open.epic developer portal, alongside the fhir.epic.com FHIR documentation site, exposes more than 750 public APIs and interfaces including FHIR R4 APIs for USCDI v3 (with USCDI v5 in development), and the Epic Toolbox and Showroom programs enable third-party app discovery and designation. Specialty modules include Epic Beacon for oncology, Epic Aura for lab integration (used by Labcorp and NeoGenomics), Epic Caboodle as the enterprise data warehouse, Epic Connection Hub for integration management (hosting connectors such as InterSystems Payer Connector and IKS Health MyCareHub), Epic Payer Platform for payer-side workflows, Epic Nexus as a TEFCA Qualified Health Information Network, and Care Everywhere for cross-organization health information exchange. Artificial intelligence capabilities are delivered through the Epic AI suite spanning Art (AI coding assistant), Penny (AI for revenue cycle management), Emmie (AI for patient engagement), Curiosity (AI for health prediction), Best Care Choices for My Patient (clinical decision support), AI Charting, the AI Professional Billing Coding Assistant, and the Patient Memo summarization tool.

Differentiator

Problem solved

Functional benefit

Brands

• MyChart: Epic's patient-facing portal application, used by hundreds of millions of patients; nearly half of all new additions to the National Donate Life Registry in the past year came through MyChart.
• Cosmos
• open.epic
• EpicOps
• EpicShare
• Epic Research
• Epic Beacon
• Epic Aura
• Care Everywhere
• Epic Nexus

Products and services

• Epic EHR (Hyperspace) Epic's flagship electronic health record system — the unified patient record that makes it possible for every patient to have a single, comprehensive medical record across hospitals, clinics, and specialties; the user interface is delivered through Hyperspace and is sold to large hospital systems, academic medical centers, and government health authorities.
• MyChart Patient-facing portal that lets patients access their records, schedule appointments, message care teams, and complete registration workflows; also serves as the integration surface for identity verification tools via Epic Toolbox and is the leading national pathway for organ donor registration (nearly half of all new National Donate Life Registry additions in the past year).
• Epic Cosmos De-identified multi-organization dataset and analytics environment used both for research and for point-of-care AI such as Cosmos-powered diagnostics, sepsis detection, and the Curiosity health prediction tool; has produced 199 publications across 133 journals from 63 organizations.
• EpicOps (with Teamwork) Epic's enterprise resource planning (ERP) suite purpose-built for healthcare, with Teamwork as its first module providing system-wide staff scheduling and resource management; Epic reports 75% less time required to build provider schedules using Teamwork, with expansion planned for time and attendance, credentialing, cost accounting, supply chain, and financial functions.
• open.epic Developer Platform Epic's public developer portal (open.epic.com) for sharing how Epic shares data — hosts the FHIR API catalog, EpicShare content, USCDI coverage, TEFCA details, and the Open@Epic developer conference; provides 750+ no-cost APIs and interfaces, 40+ developer playbooks, and support for USCDI v3/v5 FHIR APIs.
• Care Everywhere Health information exchange feature of Epic that exchanged 8.91 billion patient records annually (54% with non-Epic organizations), supporting nationwide interoperability via the TEFCA framework.
• Epic Nexus TEFCA™ Qualified Health Information Network operated by Epic, which had connected 625 hospitals to the TEFCA interoperability framework since joining in December 2023.
• Epic AI Suite (Art, Penny, Emmie, Curiosity) Artificial intelligence capabilities including Art (AI coding assistant for SMART on FHIR apps and code generation), Penny (AI for revenue cycle management drafting appeals and worklists), Emmie (AI for patient engagement drafting messages and self-service answers), and Curiosity (AI-powered health prediction running on Cosmos); 85% of Epic's customer base is reported as actively using the AI suite.
• Epic Beacon Specialty EMR module for oncology, integrated with Epic's radiation oncology treatment delivery workflows and the new XRTS FHIR APIs; supports cancer centers including Memorial Sloan Kettering.
• Epic Aura Lab integration platform that connects Epic to commercial and reference labs such as Labcorp and NeoGenomics, supporting order entry and structured result delivery inside the EHR.
• Epic Caboodle Enterprise data warehouse that consolidates Epic and operational data for analytics; receives upstream feeds from partner integrations such as Talkdesk Healthcare Experience Cloud to enrich clinical and patient experience analytics.
• Epic Connection Hub Integration hub inside Epic that hosts pre-built connectors such as the InterSystems Payer Connector and the IKS Health MyCareHub integration, enabling bi-directional data exchange between Epic and partner systems.
• Epic Payer Platform Epic's payer-side offering that pairs with provider-side Epic EHR to enable payer-provider data exchange and CMS-0057 Interoperability and Prior Authorization Final Rule workflows.
• Epic Toolbox Marketplace and designation program through which third-party applications such as 1Kosmos, Vouched, LexisNexis IDVerse, Zoom Contact Center, and HeartSciences MyoVista integrate with Epic and MyChart.

Quantifiable outcome

• 75% less time required to build provider schedules using Teamwork (EpicOps)
• +14 more outcomes

Named customers32 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration18 records

AI capability14 records

Feature10 records

Partnerships

23 partnerships are on record, tiered industry association partner, major integration partner, local construction partner, identity verification partner, imaging partner, major diagnostic partner, cx/contact center partner, oncology diagnostic partner, patient engagement partner, diagnostic device partner, communications/uc partner, strategic cloud/ai partner, identity orchestration partner, major ai documentation partner, identity partner, major customer / co-developer, pediatric ai partner and uk reference customer.

• American Academy of Family Physicians (AAFP)industry association partnerStrategic or Co-development Partner · 26 May 2026The AAFP launched the Primary Care Innovation Network (PCIN) and its inaugural Advisory Committee on May 26, 2026. The advisory committee includes representatives from Samsung, Microsoft AI, Epic Systems, Mayo Clinic, and others who will meet quarterly to provide strategic guidance on responsible AI deployment.
• InterSystemsmajor integration partnerTechnology or Integration · 21 May 2026InterSystems made its Payer Connector available in the Epic Connection Hub, enabling automated bi-directional data exchange between Epic Payer Platform and health plan IT systems. The solution creates a single integration hub that transforms and routes data between Epic and downstream workflows, reducing one-off integrations and accelerating time to value.
• Somerset Chamber of Commerce / North Somerset Councillocal construction partnerImplementation/ SI/ Consulting Partner · 21 May 2026Somerset Chamber of Commerce has been appointed by North Somerset Council to lead a 12-month supplier support programme linked to the Epic Systems campus development in Long Ashton, Somerset. The programme will map construction capability across North Somerset, identify local suppliers with bid potential, and provide targeted assistance to help businesses become contract-ready.
• 1Kosmosidentity verification partnerTechnology or Integration · 19 May 20261Kosmos received Epic Toolbox designation for its Identity Verification product in the Identity Verification for MyChart category. The platform conforms to NIST Identity Assurance Level 2 (IAL2) requirements using government-issued document authentication, biometric matching, and liveness detection. This allows 1Kosmos to serve Epic's extensive healthcare client base.
• Fujifilm Healthcareimaging partnerTechnology or Integration · 15 May 2026Ardent Health has partnered with Fujifilm Healthcare to implement Synapse enterprise imaging solutions across its acute care hospitals in six US states, with the system integrating with Epic's electronic health record platform, allowing clinicians to view patient imaging records directly within Epic.
• Labcorpmajor diagnostic partnerTechnology or Integration · 12 May 2026Labcorp announced an expanded collaboration with Epic Systems Corporation to integrate its full diagnostic test menu into Epic's Aura platform for streamlined lab ordering and results delivery. The integration targets hospitals and health systems using Epic nationwide, aiming to reduce IT complexity, expand access to advanced genetic and specialty diagnostics, and potentially increase test volume and market penetration for Labcorp.
• Talkdeskcx/contact center partnerTechnology or Integration · 4 May 2026Talkdesk announced a new integration with Epic Caboodle that connects its Healthcare Experience Cloud contact center data with Epic's enterprise data warehouse. The integration enables organizations to correlate patient interactions with clinical and operational outcomes, identify inefficiencies, and optimize staffing through unified analytics.
• NeoGenomicsoncology diagnostic partnerTechnology or Integration · 25 April 2026NeoGenomics announced that its oncology testing portfolio is now integrated into Epic Aura, enabling oncologists and health systems across the US to order solid tumor and hematologic malignancy tests and view results directly within the Epic electronic health record system. This integration supports broader use of newer, higher-value assays.
• IKS Healthpatient engagement partnerTechnology or Integration · 15 April 2026IKS Health launched MyCareHub, an agentic AI patient engagement platform, at the 2026 American Medical Group Association Annual Conference in Las Vegas, with the system now integrated into Epic's Connection Hub. Implementation at OrthoNY yielded 4.7% increase in total patient collections, 9.4% rise in patient payments per visit, and 8.25% increase in net payments per visit.
• HeartSciencesdiagnostic device partnerTechnology or Integration · 25 March 2026HeartSciences' MyoVista Insights platform received Epic Toolbox designation for the ECG Management System category, enabling integration with Epic's healthcare IT ecosystem. The platform supports clinical workflows with AI-enhanced ECG analysis and is now available within the Epic environment.
• Vouchedidentity verification partnerTechnology or Integration · 16 March 2026Vouched has announced that its identity verification solution is now available in the Epic Toolbox for Epic healthcare software, enabling healthcare organizations to verify patient identities within MyChart. The integration supports secure account creation, recovery, and ongoing access, while reducing identity fraud and administrative workload.
• Zoomcommunications/uc partnerTechnology or Integration · 10 March 2026Zoom Contact Center is now available in Epic Toolbox (general availability in April 2026). The partnership includes enhanced Zoom Workplace for Frontline and deeper Zoom CX connectivity designed to streamline clinical workflows and patient engagement. New customer win includes Surrey and Sussex Healthcare NHS Trust in the UK.
• LexisNexis Risk Solutionsidentity verification partnerTechnology or Integration · 5 March 2026LexisNexis Risk Solutions is expanding its identity verification integration with Epic to offer additional capabilities within Epic's MyChart patient portal platform. The expanded suite will include AI-powered solutions such as LexisNexis IDVerse for document and biometric authentication, supporting a NIST IAL2-certified workflow for U.S. hospitals.
• Amazon Web Services (AWS)strategic cloud/ai partnerTechnology or Integration · 5 March 2026Amazon Web Services launched Amazon Connect Health, an agentic AI system for healthcare workflows including patient call handling, clinical documentation, and automated billing code generation. The product directly competes with Microsoft's DAX Copilot and integrates natively with Epic. Early adopters include Amazon-owned One Medical, UC San Diego Health, and Netsmart.
• Strata.ioidentity orchestration partnerTechnology or IntegrationStrata Maverics is positioned as an identity orchestration layer between Epic EHR and identity providers to maintain authentication continuity during provider outages or migrations. The solution fronts Epic's OAuth 2.0 and SMART on FHIR flows, enabling automatic failover from Microsoft Entra ID to Keycloak within seconds. Also supports air-gap and DDIL deployment capabilities.
• Nuance Communications (Microsoft)major ai documentation partnerTechnology or IntegrationNuance Communications provides voice AI technology for healthcare with Dragon Medical and DAX (Dragon Ambient eXperience) solutions serving clinicians. Nuance operates on a cloud-based AI subscription model with healthcare as its dominant segment. Nuance is part of Microsoft following a $19.7 billion acquisition.
• Veratoidentity partnerTechnology or IntegrationVerato is launching the Verato Identity Network at the Reuters Digital Health Summit to enable patient matching across systems. Healthcare organizations are accelerating investment in digital identity infrastructure amid rising patient portal fraud, AI-driven impersonation threats, and interoperability mandates.
• Tools for Humanity (Worldcoin)identity verification partnerTechnology or IntegrationZoom partners with Tools for Humanity for real-time human verification, as part of a healthcare identity infrastructure push. Deloitte projects U.S. AI fraud losses will reach $40 billion by 2027.
• Mayo Clinicmajor customer / co-developerStrategic or Co-development PartnerMayo Clinic is an Epic customer and co-developer, listed as a strategic partner on the Primary Care Innovation Network (PCIN) Advisory Committee alongside Epic to guide AI deployment. Mayo Clinic uses Epic's Cosmos and broader Epic platform.
• Cleveland Clinicmajor customer / co-developerStrategic or Co-development PartnerCleveland Clinic is an Epic customer. Also a participant in the CMS 'Axe the Fax' initiative announced at the Axios Future of Health Summit alongside Epic and other major health systems.
• Stanford Health Caremajor customer / co-developerStrategic or Co-development PartnerStanford Health Care is an Epic customer and contributor to Epic's research initiatives, included in the top 20 NIH grant recipients that are Epic community members.
• Pieces Technologiespediatric ai partnerTechnology or IntegrationPieces Technologies launched a clinical generative AI solution at the North Texas Pediatric Health System in December 2023, integrating with Epic EMR to support pediatric care operations.
• Manchester University NHS Foundation Trustuk reference customerStrategic or Co-development PartnerManchester University NHS Foundation Trust developed a digital sickle cell care program on Epic to improve tracking and transparency of emergency pain management, with personalized emergency care plans and an ED order set. Active patient portal usage among people with sickle cell disease increased from 43% to 58%.

Scale indicators18 records

Recent moves8 records

Expansion highlights7 records

Direct peers

• Oracle Health (formerly Cerner): Oracle's healthcare division, anchored by the Cerner Millennium EHR, is Epic's closest direct competitor in U.S. large-hospital EHR. Both target integrated delivery networks and academic medical centers with enterprise-scale clinical and revenue cycle platforms.
• MEDITECH: Long-standing EHR vendor with a strong footprint in community and mid-size hospitals. Comparable to Epic as a core clinical and financial platform for hospitals, though more concentrated in non-academic facilities than Epic's marquee accounts.
• Veradigm (formerly Allscripts): Provides EHR and practice management solutions to hospitals and ambulatory providers. Competes with Epic across the enterprise EHR market, particularly in mid-size and community hospitals, and is also exposed to the same federal interoperability mandates.
• athenahealth: Cloud-native EHR and revenue cycle platform focused on ambulatory and mid-market providers, plus some hospitals. Comparable to Epic in clinical and revenue cycle functionality, with a sharply different cloud-first architecture and go-to-market.
• NextGen Healthcare: Ambulatory-focused EHR and practice management vendor serving specialty practices and small hospitals. Comparable to Epic in providing ambulatory clinical and billing workflows, but oriented to the smaller end of the market Epic largely does not serve directly.

Broad incumbents

• Microsoft (Nuance Communications): Microsoft owns Nuance, whose DAX Copilot ambient documentation integrates natively with Epic and competes for AI-driven clinician workflow value. Microsoft is both a major Epic partner and a broad incumbent whose AI/cloud stack overlaps with Epic's roadmap.
• Amazon Web Services (Amazon Connect Health): AWS launched Amazon Connect Health, an agentic AI system for patient calls, clinical documentation, and billing, that integrates natively with Epic. AWS is a strategic cloud and AI incumbent whose products directly compete with Epic's own AI suite at the workflow layer.
• Google Cloud (Healthcare & Life Sciences): Google Cloud provides FHIR-based healthcare data, AI, and analytics services that compete with parts of Cosmos and Care Everywhere. A broad incumbent with overlapping capabilities in interoperability, data, and AI but no flagship EHR of its own.

Regional players

• Dedalus Group: Leading European healthcare IT vendor providing EHR and diagnostic information systems across multiple EU countries. Comparable to Epic as a full-continuum clinical platform, but with a primarily European footprint and limited direct overlap in the U.S.

Others

• InterSystems (IRIS for Health / HealthShare): Provides the HealthShare health information exchange and IRIS for Health data platform, used by Epic and its customers. Comparable to Epic as an interoperability and data infrastructure layer, but positioned as an enabling technology partner rather than a direct EHR competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/epic-systems-corporation
• Facebookfacebook.com/lifeatepic

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Epic Systems Corporation