What Rapido does

Rapido (Roppen Transportation Services Private Limited) is an Indian multi-modal ride-hailing and urban mobility platform founded in 2015 and headquartered operationally in Bengaluru, with a registered office in Hyderabad. Its core product is a single consumer mobile app that consolidates bike taxis, auto-rickshaws, cabs, parcel delivery, metro ticketing, and flight booking, alongside a separate Rapido Captain app for driver-partners. Underlying technology includes an AI-driven ride-matching engine that processes 15,000+ ride requests per minute, ML-based driver-behaviour analytics inherited from the 2019 Vahanalytics acquisition, GPS-GPRS dispatch, and integrations with government digital infrastructure (MahaID, eShram, Aarogya Setu). Sub-brands include Ownly (a zero-commission food-delivery platform piloted in Bengaluru), Rapido Box (P2P parcel delivery), Power Pass (customer subscription removing surge pricing), Rapido Corporate (B2B employee travel management), and an Electric Buggy pilot at KSR Bengaluru railway station.

The business model is structurally distinctive in the ride-hailing category: rather than the per-ride commission model used by Uber and Ola, Rapido charges drivers a fixed subscription fee (SaaS) for platform access, layered with customer-side convenience fees, the Power Pass customer subscription, and usage-based parcel/metro/travel fees. This driver-side pricing innovation reportedly forced Uber and Ola to adjust their own pricing models. Rapido monetises 30 lakh (3M) captains and 70M+ monthly active users across 400+ Indian cities, with disclosed FY25 operating revenue of approximately Rs 934 crore (~44% YoY growth) and a narrowing net loss of Rs 258 crore. The company is venture-backed, with Prosus as lead investor following a $730M Series F at a $3B post-money valuation in May 2026, and is led by co-founders Rishikesh SR, Pavan Guntupalli, and Aravind Sanka.

Rapido operates in a regulated and contested environment. The platform has been targeted by state-level restrictions on bike-taxi operations — including a Maharashtra cyber department order to remove the app from app stores (May 2026), FIRs against founders, and an RTO ban in Jammu & Kashmir — while simultaneously building partnerships with the Ministry of Road Transport and Highways (Rahveer Scheme), Delhi Metro Rail Corporation (last-mile connectivity), and Maharashtra IT Corporation (MahaIT digital inclusion) to deepen public-sector legitimacy. The Competition Commission of India dismissed a predatory-pricing complaint against Rapido in May 2026. Co-founder commentary indicates no immediate IPO plans despite unicorn status (achieved July 2024).

Name

Rapido

Legal name

Roppen Transportation Services Private Limited

Website

https://rapido.bike

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Rapido (Roppen Transportation Services) operates India's largest ride-hailing app by monthly active users, offering bike taxis, autos, cabs, parcel, metro and food delivery across 400+ cities to mass-market urban commuters and gig drivers via a fixed-subscription driver-side model.

Ownership category

akta.pro rank

Product category

Urban ride-hailing and mobility marketplace

NAICS

Taxi and Ridesharing Services (485310), Taxi and Ridesharing Services (48531), Local Messengers and Local Delivery (4922)

SIC

Local & Suburban Transit & Interurban Hwy Passenger Trans (4100), Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Delivery-Enabled Super-Apps with Ride-Hailing (Multi-Vertical Mobility Platforms) (TLAFAIAM)

Keywords

• Ride-hailing services
• Bike taxi platform
• Mobility marketplace
• Parcel delivery
• Corporate travel

Headquarters

HQ city

Bangalore

HQ country

India

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Driver subscription / SaaS fee: Rapido's core revenue lever is a fixed subscription fee charged to captains (drivers) for access to the platform, replacing the traditional per-ride commission model. The low subscription fee has been the key differentiator vs Uber/Ola.
2. Convenience fee from customers: Rapido charges a convenience fee from customers for facilitating services through the Platform; in some states (Karnataka for transportation, PAN India for Rapido Parcel) the captain collects fare directly from the customer with no commission taken by Rapido.
3. Food delivery commission (Ownly pilot): Food delivery platform Ownly uses a zero-commission model for restaurants (8-15% vs Swiggy/Zomato's 16-30%); under pilot in Bengaluru as of mid-2026.
4. Rapido Box (person-to-person parcel delivery): Person-to-person on-demand delivery service with base price ₹35 for 2 km and ₹15 per km thereafter. Initially launched during COVID-19 lockdown to leverage existing captain fleet.
5. Power Pass customer subscription: Customer-facing subscription program offering savings up to 40% on travel spending, with surge pricing waived for pass holders. Pass users ride 60% more frequently than non-pass users.
6. Rapido Corporate (B2B employee travel): Enterprise B2B offering with monthly billing, corporate wallets, expense dashboards, consolidated invoicing, and API-based booking. Claims to cut down corporate travel expenses by up to 70%.

Pricing tiers

Go-to-market motion5 records

Distribution channels6 records

Marketing channels4 records

Core offering

Rapido operates a multi-modal urban mobility super-app that connects commuters with bike taxis, auto-rickshaws, cabs, parcel delivery, metro ticketing, and flight bookings, alongside the Ownly zero-commission food delivery platform and a Rapido Corporate B2B employee travel offering. The platform matches riders with 3 million+ independent captains across 400+ Indian cities, charging drivers a fixed subscription fee rather than per-ride commissions and monetising customers through base fares, convenience fees, and the Power Pass subscription.

Product overview

Rapido operates a single multi-modal mobility super-app (the Rapido customer app paired with the separate Rapido Captain driver app) that consolidates Bike Taxi, Auto, Cab, Parcel, Travel, Metro, and the newer Ownly food-delivery service in one platform, complemented by the Rapido Box P2P delivery feature, the Power Pass subscription, the Electric Buggy pilot at KSR Bengaluru station, the offline Rapido Lounge, and a dedicated B2B offering called Rapido Corporate. The platform's Captain App acts as the driver-side counterpart, supplying the matching, dispatch, location, and onboarding workflows that feed the customer-facing modules. Together these products form Rapido's strategy of building a single affordable urban mobility and logistics network across 400+ Indian cities, anchored by bike taxis but extended into autos, cabs, parcel delivery, metro/travel ticketing, food delivery via Ownly, and enterprise travel through Rapido Corporate.

Differentiator

Problem solved

Functional benefit

Brands

• Ownly: Food delivery platform launched by Rapido with a zero-commission model for restaurants, operating in Bengaluru as a challenger to Swiggy and Zomato.
• Rapido Box

Products and services

• Bike Taxi On-demand two-wheeler taxi service enabling captains to dodge peak-hour traffic and deliver affordable intra-city rides; the flagship Rapido service since 2015 and basis for the company's claim of being India's #1 bike-taxi app with 60%+ market share.
• Auto Service On-demand three-wheeler auto-rickshaw booking service offered alongside bike taxi to provide affordable last-mile and short-distance transit across Rapido's urban network.
• Cab Service Four-wheeler cab booking service extending Rapido's portfolio beyond two-wheelers to address higher-occupancy and longer-trip demand.
• Parcel Service
• Travel Service
• Metro Service
• Ownly food delivery platform Food delivery marketplace launched by Rapido with a zero-commission structure for restaurants, leveraging Rapido's existing logistics network to challenge Swiggy and Zomato.
• Rapido Box Person-to-person on-demand delivery service with base price Rs 35 for 2 km and Rs 15 per km thereafter, allowing customers to send/receive food, groceries, and medicines via Rapido's captain fleet.
• Power Pass subscription Subscription pass for frequent Rapido customers offering flat fares with no surge pricing and savings of up to 40% on travel spending; pass users reportedly ride 60% more frequently than non-pass users.
• Rapido Corporate
• Electric Buggy service (KSR Bengaluru pilot) Pilot on-demand electric buggy service at KSR Bengaluru City railway station ferrying passengers from platforms to a pickup zone at a flat Rs 12 per seat, fully redeemable against any future Rapido ride.
• Rapido Captain App

Quantifiable outcome

• 70M+ monthly active users, surpassing Uber (30M) and Ola
• +8 more outcomes

Named customers9 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability4 records

Feature7 records

Partnerships

Seven partnerships are on record, tiered flagship, core and minor.

• Ministry of Road Transport and Highways (MoRTH), Government of IndiaflagshipStrategic or Co-development Partner · 8 June 2026Rapido partnered with India's Ministry of Road Transport and Highways to launch the nationwide Rahveer Road Safety Campaign (announced June 8, 2026 in New Delhi). Over 400,000 Rapido captains took a synchronized digitized safety pledge to promote emergency medical interventions during the critical Golden Hour following road accidents. The partnership leverages Rapido's location technology and operational presence in over 400 Indian cities. The government offers ₹25,000 reward to 'Rahveers' (first respondents) and ₹1.5 lakh cashless treatment for victims.
• Delhi Metro Rail Corporation (DMRC)coreStrategic or Co-development Partner · 25 May 2026Partnership for last-mile connectivity with multiple mobility providers including Rapido to offer e-autos, bike taxis, e-rickshaws, and public bicycles. Nearly 92,000 commuters used these services daily as of April 30, 2026. 1,507 e-autos currently deployed with 316 more planned by March 2027.
• Maharashtra Information Technology Corporation Limited (MahaIT)flagshipStrategic or Co-development Partner · 22 May 2026Memorandum of Understanding signed on May 22, 2026 in Maharashtra for citizen awareness, digital inclusion, and trusted digital mobility ecosystems. The partnership leverages Rapido's captain network to support dissemination of government digital initiatives including Aaple Sarkar, MahaID, and MahaSaarthi, while integrating MahaID for digitally verifiable captain background verification. The organisations also plan to explore a MAHA-Rapido Fellowship Programme focused on digital inclusion in Tier 3 and Tier 4 markets.
• Bruhat Bengaluru Mahanagara Palike (BBMP)minorGTM or Marketing Partner · 1 January 2020COVID-19 Home Delivery Helpline delivery service partner; helped resolve supply-chain challenges during lockdown.
• Delhi Government (DCPC Node)minorGTM or Marketing Partner · 1 January 2020Delivered essential items like milk and food packets in underprivileged areas of Delhi under DCPC Node during COVID-19 lockdown.
• Big Bazaar, Spencer's Retail, BigBasket, GrofersminorChannel Partner/ Reseller/ Distributor · 1 January 2020Last-mile delivery partnerships during COVID-19 to support delivery of essential goods and groceries via Rapido's existing captain fleet.
• Vahanalytics (Urbantanz Technologies)minorStrategic or Co-development Partner · 1 January 2018Mumbai-based data/ML startup acquired by Rapido for Rs 49 lakh (55 equity shares). Co-founders Shivalik Sen and Someshwar Dash joined Rapido for two years with ESOPs valued at Rs 37 lakh and Rs 25 lakh respectively. Vahanalytics uses smartphone-collected data to identify driver habits and improve road safety.

Scale indicators15 records

Recent moves8 records

Expansion highlights7 records

Broad incumbents

• Swiggy: Swiggy is the incumbent Rapido now directly challenges via its Ownly food delivery platform. Beyond food, Swiggy operates Instamart (quick commerce) and has historically invested in Rapido itself (Series D in 2022 before fully exiting in 2026).
• Zomato: Zomato is India's largest listed food delivery platform and a direct competitor to Rapido's Ownly vertical. While Zomato doesn't compete in ride-hailing, its quick-commerce expansion (Blinkit) creates a multi-vertical incumbent analogous to Rapido's super-app strategy.
• Didi Chuxing: Didi is the global benchmark for multi-modal ride-hailing super-apps and the inspiration for India-focused multi-vertical platforms. Useful peer for understanding the trajectory of platform consolidation across ride-hailing, food, and delivery verticals.
• Lyft: Lyft is a North American ride-hailing incumbent whose subscription and driver-incentive innovations offer a comparable benchmark for Rapido's Power Pass and zero-commission SaaS model, though Lyft operates in a far more mature four-wheeler market.

Direct peers

• Uber India: Uber's India operation is the most direct competitor, offering app-based ride-hailing (cars, autos, moto) across Indian cities. Both Uber and Rapido compete for the same urban commuters and have responded to each other's pricing innovations.
• Ola (ANI Technologies): Ola is India's homegrown ride-hailing incumbent operating across cars, autos, and increasingly two-wheelers. Rapido has surpassed Ola in MAU (70M vs lower) and directly competes in the same metros for driver supply and rider demand.

Emerging players

• Vogo Automotive: Vogo operates scooter and bike rental services in Indian cities with a station-based model. While focused on rentals rather than ride-hailing, it competes with Rapido for the same budget-conscious intra-city commuter use case.
• BluSmart Mobility: BluSmart operates an all-electric ride-hailing service in Delhi NCR and Bengaluru. While focused on premium cabs rather than bike taxis, it competes for the same urban commuter demand with a sustainability angle that complements Rapido's metro feeder pilots.
• Namma Yatri: Namma Yatri is an open-source, zero-commission auto-rickshaw booking app backed by ONDC and Juspay. It directly challenges Rapido's auto-rickshaw segment with a similar no-commission driver economics and is gaining traction in southern India.
• Bounce (Wickedride Adventure Services): Bounce is an Indian two-wheeler rental and shared mobility player that overlaps with Rapido's bike-taxi segment, particularly for short intra-city trips where consumers weigh owned vs. shared access to scooters and bikes.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat8 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/rapidobikeapp
• Facebookfacebook.com/rapido4bike
• LinkedInlinkedin.com/company/rapido-bike

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries1 record

Funding overview

Funding rounds18 records

Investors29 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Rapido