What Swiggy does

Swiggy Limited is an India-based, publicly listed hyperlocal commerce platform (BSE: 544285, NSE: SWIGGY) founded in 2014 and headquartered in Bangalore, operating across 685+ cities. The company runs a unified consumer app that aggregates food delivery (the core marketplace connecting consumers with restaurant partners), quick commerce grocery delivery (Swiggy Instamart across 129+ cities via a dark-store network), dining-out reservations (Dineout, acquired 2022, with 50,000+ restaurant partners), event ticketing (Swiggy Scenes), parcel pick-up/drop (Swiggy Genie), cloud kitchens (Swiggy Minis), ultra-fast delivery (Bolt 10-15 minutes), and budget meal platforms (99 Store, Toing). The platform reaches 120M+ ever-transacted users with 25.2M monthly transacting users as of Q4 FY26.

The technology stack combines a hyperlocal dispatch and logistics layer with a super-app frontend, AI-powered personalization through third-party platforms (MoEngage's reinforcement-learning agents running over 200 billion decisions weekly), B2B integrations (Unicommerce for Swiggy Networks, JioStar/JioHotstar for contextual commerce during live sports), and proprietary sub-brands including Swiggy Money wallet and an HDFC co-branded credit card. Distribution spans the Swiggy app/web, partner restaurant onboarding portals, the IRCTC food-delivery partnership across 180+ train stations, and embedded commerce via streaming platforms.

Swiggy's revenue model is multi-stream: transaction-based commissions and delivery fees from the food marketplace, owned-inventory product mark-ups from Instamart, subscription revenue from Swiggy One/One Lite memberships, advertising and brand placements, Dineout table-booking commissions, and event ticketing fees. The company IPO'd on Indian exchanges in November 2024 and raised a further Rs 10,000 crore (~USD 1.2 billion) via QIP in December 2025, with institutional shareholders including Prosus (controlling ~60% via its Swiggy Limited stake), SoftBank, Invesco, Accel, BlackRock, Fidelity, Temasek, and Vanguard. As of FY26 the company remains unprofitable, with the latest annual EBITDA loss reported at approximately Rs 3,585 crore (FY25) on revenue growth of roughly 32% YoY, while GOV grew 40.7% YoY in Q4 FY26.

Name

Swiggy

Legal name

Swiggy Limited

Website

https://swiggy.com

Company type

Public

Founded year

2014

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Swiggy is India's publicly listed hyperlocal commerce platform, operating a unified app for food delivery, quick-commerce groceries (Instamart), dining-out (Dineout), and event ticketing across 685+ cities, serving 120M+ ever-transacted users with 25.2M monthly transacting customers.

Ownership category

akta.pro rank

Product category

Online Food Delivery and Quick Commerce

NAICS

Limited-Service Restaurants (722513), Local Messengers and Local Delivery (4922), Supermarkets and Other Grocery Retailers (except Convenience Retailers) (44511)

SIC

Retail-Eating & Drinking Places (5810)

akta.pro primary industry

Restaurant Meal & Prepared Food Delivery (CRAFAFAB)

akta.pro secondary industries

Grocery & Convenience Delivery Platforms (BPAMAHAC), Grocery & Food Omnichannel (CRAFAEAE), Crowdsourced Retail Errand/Shopping & Delivery (TLAAAGAE)

Keywords

• Food delivery platform
• Quick commerce delivery
• Restaurant marketplace
• On-demand grocery
• Hyperlocal commerce

Headquarters

HQ city

Bangalore

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Digital Commerce or Content

Cost components

Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Food Delivery Commission & Delivery Fees: Swiggy charges restaurant partners commission fees for orders placed through its platform and collects delivery fees from consumers. This is the core revenue driver of the food marketplace.
2. Instamart Quick Commerce Sales: Swiggy Instamart operates as an owned inventory model (via Swiggy Instamart Private Limited) selling grocery and FMCG products directly to consumers with per-order margins.
3. Swiggy One Membership Subscriptions: Swiggy One and Swiggy One Lite are subscription membership programs offering free deliveries, exclusive discounts, and Dineout coupons for a monthly/annual fee.
4. Dineout Dining-Out Services: Dineout generates revenue from restaurant table reservations and commission from dining-out transactions. Dineout reported 43% YoY growth in gross order value to Rs 1,245 crore in the March quarter.
5. Advertising & Brand Promotions: Swiggy offers sponsored placements, brand advertisements, and promotional campaigns on its platform to restaurant and FMCG brands.
6. Swiggy Scenes Event Ticketing: Swiggy Scenes allows users to discover and book tickets for events, concerts, and sports through the platform.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Swiggy operates an on-demand hyperlocal commerce marketplace connecting consumers with restaurants for food delivery across 685+ cities in India, while also running quick commerce grocery delivery (Instamart), dining-out reservations (Dineout), event ticketing (Scenes), and ultra-fast 10-15 minute delivery (Bolt) through a unified mobile super-app. The platform monetizes primarily via restaurant commissions, consumer delivery fees, owned-inventory product margins on Instamart, and subscription revenue from the Swiggy One membership program.

Product overview

Swiggy is a new-age consumer-first convenience platform offering multiple interconnected services through a unified app. The core offering is food delivery (Swiggy) connecting users with restaurant partners across 679+ cities. The platform expands into quick commerce through Swiggy Instamart for grocery and essential delivery, while membership benefits are delivered via Swiggy One. The ecosystem includes dining-out services (Dineout), event ticketing (Scenes), delivery services (Genie), cloud kitchens (Minis), and rapid delivery options (Bolt). Additional offerings include budget food options (Toing, 99 Store), micro-delivery (SuprDaily), financial services (Swiggy Money, HDFC credit card), and B2B integrations. The company IPO'd in November 2024 and operates across India's major cities.

Differentiator

Problem solved

Functional benefit

Brands

• Swiggy Instamart: Quick commerce / rapid grocery delivery service delivering essentials in minutes
• Swiggy One
• Swiggy Dineout
• Swiggy Genie
• Swiggy Minis
• Bolt
• Swiggy Scenes
• Swiggy HDFC Bank Credit Card
• Toing
• 99 Store

Products and services

• Swiggy Food Delivery India's leading food delivery service connecting consumers with restaurant partners across 685+ cities through a unified app, offering food ordering, delivery tracking, and payment processing.
• Swiggy Instamart Quick commerce grocery and essentials delivery service operating across 129+ cities with dark store network, offering rapid delivery of FMCG products, groceries, electronics, and personal care items through an owned-inventory model.
• Swiggy Dineout Dining-out and restaurant reservation service offering restaurant discovery, table bookings, and exclusive dining deals at 50,000+ restaurant partners across India.
• Swiggy Bolt Ultra-fast food delivery service offering 10-15 minute delivery on the Swiggy platform.
• Swiggy One Premium membership program offering free delivery on food and Instamart orders, exclusive discounts, and Dineout coupons, available in multiple tier plans including Swiggy One Lite.
• Swiggy Scenes Entertainment discovery service for booking event tickets, sports, concerts, and dining reservations through the Swiggy platform.
• Swiggy Genie Multi-item pickup and delivery service for parcels, documents, and items requiring transport between locations, distinct from food delivery.
• 99 Store Affordable meals platform offering budget-friendly food options at Rs 99 price points, operating across 700+ cities targeting price-sensitive consumers.
• Toing Budget food delivery app targeting price-sensitive Gen Z consumers with affordable meal options, currently operational in Pune and Baroda as a pilot.
• Swiggy Minis Cloud kitchen brand offering delivery-only food prepared in centralized kitchens for the Swiggy platform.
• Swiggy Money Digital wallet service powered by ICICI for storing funds and making payments on the Swiggy platform.
• Swiggy HDFC Bank Credit Card Co-branded credit card with HDFC Bank offering cashback and benefits on Swiggy's food delivery and commerce ecosystem.
• SuprDaily Micro-delivery service for daily essential items and groceries with subscription options, operated by Swiggy following its 2018 acquisition.

Quantifiable outcome

• 25.2 million monthly transacting users in Q4 FY26, growing 27.2% YoY
• +3 more outcomes

Named customers6 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability4 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered minor, flagship and core.

• Shell FoundationminorStrategic or Co-development Partner · 26 June 2026Shell Foundation cited Swiggy as an example of platforms that can scale proven climate technologies (like solar-powered cold storage) to mass markets in India. The partnership is cited as a model for distributing climate tech solutions to a billion people.
• Zerodha Fund HouseminorGTM or Marketing Partner · 23 June 2026Swiggy partnered with Zerodha Fund House to enable delivery partners to invest in mutual funds directly through the Swiggy rider app, starting at Rs 100. The initiative aims to provide financial inclusion for gig workers with irregular income cycles, with investments managed via Zerodha's WhatsApp channel.
• JioStarflagshipGTM or Marketing Partner · 18 June 2026JioStar (reaching 500 million MAUs and 1.2 billion viewers during IPL 2026) integrated Swiggy's food delivery into its streaming platform, enabling contextual commerce during live sports. The integration attracted over 37 million consumers to order food while streaming matches during IPL 2026. Both companies are expanding this as a new revenue stream for JioStar beyond advertising and subscriptions.
• RapidominorOthers · 18 June 2026Swiggy exited its entire 12% stake in Rapido for Rs 2,400 crore ($270 million) as part of a broader secondary transaction where Prosus and WestBridge acquired shares. Swiggy previously held a strategic stake in Rapido, the ride-hailing and food delivery company.
• Ministry of Tourism (Government of India) & Varanasi Nagar NigamminorGTM or Marketing Partner · 15 June 2026Swiggy partnered with the Ministry of Tourism and Varanasi Nagar Nigam for the 'Varanasi ka Swaad, Swiggy ke Saath' initiative, promoting the city's culinary heritage to tourists. 12 iconic local food outlets were felicitated, with traditional pushcarts stationed at major ghats.
• Digital Commerce Coalition (DCC)minorStrategic or Co-development Partner · 1 June 2026Swiggy joined Amazon, Eternal (Zomato), Meesho, and Zepto in launching the Digital Commerce Coalition, an industry body to address regulatory pressures, consumer trust, delivery partner welfare, MSME support, and supply chain challenges. Koan Advisory Group serves as the secretariat. Flipkart was notably absent.
• HDFC BankminorGTM or Marketing Partner · 1 January 2023Swiggy launched an HDFC Bank co-branded credit card in 2023, providing financial integration and rewards for users. The card offers benefits across Swiggy's food delivery and commerce ecosystem.
• DineoutcoreStrategic or Co-development Partner · 13 May 2022Swiggy acquired Dineout, India's leading dining-out and restaurant tech platform, in May 2022. Following the acquisition, Dineout continued to operate as an independent app, expanding Swiggy's offerings into the dining-out category. The deal leveraged Dineout's network of 50,000+ restaurant partners. Dineout now generates 43% YoY growth in GOV and contributes ~10-15% of Swiggy's overall business.

Scale indicators10 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Delivery Hero: Global food-delivery operator with presence in 70+ countries, comparable for international best practices in restaurant take rates, ad business monetization and quick commerce expansion.
• DoorDash: US-based food-delivery leader with expanding grocery and convenience delivery. Useful comparable for unit economics, restaurant commission structure and merchant-side product evolution.
• Meituan: China's dominant super-app for food delivery, in-store dining and quick commerce; an existing Swiggy investor and the global benchmark for integrated hyperlocal commerce economics.
• Grab: Southeast Asia super-app combining food delivery (GrabFood), quick commerce (GrabMart) and mobility; structurally comparable to Swiggy's diversified hyperlocal platform, though anchored in a different geography.

Emerging players

• Magicpin: Hyperlocal discovery, food ordering and Dineout-style platform serving Indian consumers. Overlaps with Swiggy on restaurant discovery and dining-out transactions but with smaller order volume.
• Phoenix Lifestyle (EatFit/Slurrp/HEROPAPA operator): Operates multiple food and lifestyle consumer brands in India including cloud kitchens and health-focused delivery; overlaps with Swiggy Minis and Health Hub categories.
• Dunzo: Hyperlocal on-demand delivery platform in India handling food, groceries and parcels; direct comparable to Swiggy Genie and a smaller-scale Instamart competitor.

Direct peers

• Zomato (Eternal): Direct competitor across food delivery, quick commerce (Blinkit), and going-out (District). Operates the same super-app playbook in India and competes head-to-head for restaurants, riders and consumers.
• Zepto: Quick-commerce pure-play delivering groceries and essentials in 10-minute windows across Indian metros. Competes directly with Swiggy Instamart for the same dark-store-driven minutes-based delivery model.
• Blinkit (Zomato-owned): Operates quick-commerce dark stores in India delivering groceries in 10-15 minutes. Direct competitor to Swiggy Instamart with overlapping city coverage and AOV profile.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/swiggy
• Facebookfacebook.com/swiggy.in
• LinkedInlinkedin.com/company/swiggy-in
• Instagraminstagram.com/swiggyindia/?hl=en
• Pinterestin.pinterest.com/swiggyindia

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries1 record

Funding overview

Funding rounds20 records

Investors58 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A6 records

Investments7 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Swiggy