What Taktile does

Taktile is a venture-backed SaaS company founded in 2020 by Maik Taro Wehmeyer and Maximilian Eber, headquartered in Berlin with operational hubs in New York, London, São Paulo, and Iași. The company sells an "Agentic Decision Platform" to banks, insurers, and fintechs that blends AI agents, deterministic rules, a unified context/data layer, and human-in-the-loop case management to automate high-stakes decisions across onboarding and KYC/B, credit underwriting, AML, fraud investigation, insurance underwriting, and claims processing. The platform is structured as a core plus modules — AI Agent Manager, low-code Decision Engine, Case Manager, Context Layer (Data Marketplace), and Enterprise-Grade Infrastructure — running cloud-natively on AWS with multi-tenant isolation, customer-specific KMS keys, and SOC 2 Type II / ISO 27001 / GDPR / CCPA compliance; it ships a library of pre-built, configurable AI agents (Document Intelligence, Adverse Media, Financial Spreading, Sanctions Screening, L0 Case Review, SAR Filing) that Taktile claims can be deployed in weeks.

Taktile's business model is quote-based, annual enterprise SaaS sold predominantly through direct enterprise sales supplemented by reseller partnerships (SentiLink), technology and integration partners (MANTL, FairPlay, Carrington Labs, Prism Data, Tecton, Bloom Credit), and a community-led developer funnel (Taktile Labs research, engineering blog, AI Field Notes newsletter, public self-serve signup). Pricing is not publicly disclosed and the go-to-market is anchored on a "Get a Demo" motion rather than transparent self-serve pricing. The company reports 150+ customers across 24 markets — including enterprise logos such as Allianz Partners, Mercury, Monzo, ABN AMRO, Younited, Texas Trust, Navan, Questrade, Ualá, Kueski, Forward Financing, FLC Bank, Octopus, Pleo, Zilch, Finom, Capchase, Branch, Moss, and Rhino/Jetty — and states it powers more than 30 million weekly decisions as of 2026.

Taktile has raised $184 million across three rounds: a $20 million Series A co-led by Index Ventures and Tiger Global (November 2022), a $54 million Series B led by Balderton Capital (February 2025), and a $110 million Series C led by Growth Equity at Goldman Sachs Alternatives (June 2026), with disclosed capital earmarked for global expansion across the U.S., EMEA, and LATAM, expansion of the forward-deployed engineering team, and continued development of agentic AI capabilities for banking and insurance. Operational metrics include 300%+ revenue growth in the year preceding the Series A, ~3.5x ARR growth and a quadrupled customer base in 2024, decision volume scaling from ~250,000 per day in 2022 to 30 million+ per week in 2026, and recognition including G2 Category Leader in Decision Management Platforms (Summer 2024), World Economic Forum Global Innovator (2025), and VivaTech Top 100 Rising European Startups.

Name

Taktile

Legal name

Taktile GmbH

Website

https://taktile.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

251–500 employees

Short description

Taktile is a venture-backed SaaS company that sells an Agentic Decision Platform combining AI agents, rules, and human oversight to automate credit, onboarding, AML, fraud, and claims decisions for 150+ banks, insurers, and fintechs worldwide.

Ownership category

akta.pro rank

Product category

Risk Decision Automation Software

NAICS

Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Enterprise AI Governance, Risk & Compliance Platforms (Model Risk, Audit, Policies) (HDAEANAE)

akta.pro secondary industry

LLM/GenAI Guardrails & Safety Controls (policy, filtering, routing) (HDAAAKAD)

Keywords

• Risk decision automation
• AI decisioning platform
• Credit underwriting software
• AML compliance platform
• Insurance claims automation

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription: Taktile is described as a "high-growth Software as a Service (SaaS) startup" selling its Agentic Decision Platform to financial institutions (banks, insurers, fintechs). Revenue is recurring and grew 300%+ in the year prior to the Series A (2022) and more than 3.5x in ARR in 2024, consistent with land-and-expand enterprise SaaS economics. Pricing is not publicly disclosed; demos are quote-based.
2. Reseller / Channel Revenue: Indirect revenue via reseller partnerships (e.g., SentiLink resells fraud detection tools through Taktile) and via technology/strategic partnerships (MANTL, FairPlay, Carrington Labs, Bloom Credit, Prism Data, Tecton) that embed or distribute Taktile capabilities through partner channels.

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels10 records

Core offering

Taktile sells an Agentic Decision Platform that combines AI agents, deterministic rules, a Context Layer for data orchestration, and human-in-the-loop case management to automate high-stakes risk and compliance decisions for banks, insurers, and fintechs. The platform is delivered as cloud-native SaaS on AWS and ships pre-built AI agents, a low-code Decision Engine, a Case Manager, and a Data Marketplace of 200+ third-party data and AI integrations for onboarding, credit underwriting, AML, fraud, and insurance claims use cases.

Product overview

Taktile offers a single unified product called the Agentic Decision Platform, structured as a platform-plus-modules architecture that blends AI agents, rules, context, and human oversight for financial-services decisioning. The core platform comprises the AI Agent Manager (governs AI agents), Decision Engine (AI-native strategy execution), Case Manager (human-in-the-loop review), Context Layer (data orchestration), and Enterprise-Grade Infrastructure (security, scaling). On top of this core, Taktile ships vertical solution modules for Banking (Onboarding & KYC/B, Credit Underwriting, AML & Fraud Investigation, Fraud) and Insurance (Underwriting, Claims), plus the AI Agent Library of pre-built agents (e.g., Financial Spreading Agent, Onboarding Agents including Document Intelligence, Application Completeness Check, Business Verification, Sanctions and Watchlist Screening, Adverse Media Investigation, plus AML-specific L0 Case Review, SAR Filing, and Feedback Loop agents), the Data Marketplace of third-party data and AI provider integrations, the Agentic AML Solution, the Decision Workbench, and Taktile Labs research outputs (e.g., KYBench benchmark).

Differentiator

Problem solved

Functional benefit

Products and services

• Agentic Decision Platform Taktile's flagship unified SaaS platform that orchestrates AI agents, deterministic rules, a Context Layer for data, and human-in-the-loop case management to automate end-to-end financial-services decisioning across onboarding, credit underwriting, AML, fraud, and claims.
• AI Agent Manager Module for designing, deploying, governing, and monitoring specialized AI agents (Document Classification, Adverse Media, Financial Spreading, Sanctions Screening, L0 Case Review, SAR Filing, Feedback Loop, custom agents) within guardrails and full audit trails.
• Decision Engine AI-native low-code engine with AI Copilot assistance that lets risk and credit teams design, back-test, deploy, and continuously monitor decision flows blending rules, ML models, and AI agents without engineering bottlenecks.
• Case Manager Integrated agentic case management that lets agents autonomously close low-risk cases with full documentation while surfacing high-risk alerts to human reviewers with AI-generated summaries, dynamic context, intelligent routing, and an AI Co-pilot.
• Context Layer Unified access layer for internal data and 200+ best-in-class third-party providers (Equifax, Experian, TransUnion, LexisNexis, Dun & Bradstreet, Plaid, OpenAI, Anthropic, Snowflake, BigQuery, MongoDB, etc.) supporting localized data residency.
• Enterprise-Grade Infrastructure Cloud-native infrastructure providing security, multi-tenant isolation on AWS Lambda/S3, customer-specific KMS encryption, SSO/SAML, RBAC, audit logging via CloudTrail, intrusion detection, and disaster recovery for regulated workloads.
• Onboarding & KYC/B Solution Vertical solution for banks and fintechs to automate customer and business onboarding, including KYC, KYB, document intelligence, sanctions screening, and adverse media investigation using pre-built AI agents.
• Credit Underwriting Solution Vertical solution for consumer and SMB credit decisioning that uses AI agents, financial spreading, and cash-flow data integration (Plaid, Codat, Prism Data, Carrington Labs) to automate and continuously optimize credit policy.
• AML & Fraud Investigation Solution Vertical solution combining transaction monitoring, sanctions/PEP screening, adverse media, case management, and AI Co-pilot assistance to reduce AML/fraud false positives and accelerate case resolution.
• Fraud Solution Fraud-focused solution providing entity-level risk intelligence, A/B testing of fraud strategies, real-time monitoring, pre-built fraud AI agents, and integrated case management for fraud investigation.
• Insurance Underwriting Solution Vertical solution for insurance carriers and insurtechs to scale underwriting capacity without scaling headcount by automating risk evaluation with AI agents and decision logic.
• Claims Solution Vertical solution that helps insurance claims teams automate claim triage, fraud detection, and decision-making, reducing processing time (e.g., Rhino and Jetty cut manual claims work by 50%).
• AI Agent Library Curated library of pre-built, configurable AI agents (Document Classification, Adverse Media Investigation, Sanctions Screening, Financial Spreading, AML Case Review, SAR Filing, Feedback Loop, custom agents) deployable in weeks.
• Data Marketplace Curated marketplace of 200+ third-party data, identity, AI, and infrastructure providers (Equifax, Experian, TransUnion, ComplyAdvantage, OpenAI, Anthropic, Snowflake, Plaid, etc.) accessible natively within Taktile decision flows.
• Agentic AML Solution Dedicated AML offering built on the Agentic Decision Platform, using pre-built AI agents for onboarding screening, transaction monitoring, L0 case review, SAR filing, and feedback-loop optimization to reduce false positives.
• Financial Spreading Agent Pre-built AI agent that ingests tax filings, annual accounts, and management reports; extracts, validates, and harmonizes periods to produce standardized financial models for commercial underwriting with 96%+ accuracy (vs. 89% human baseline).
• Taktile Onboarding Agents Suite of pre-built, configurable onboarding AI agents (Document Intelligence, Application Completeness Check, Business Verification, Sanctions & Watchlist Screening, Adverse Media Investigation) deployable in weeks to scale onboarding capacity.
• AI Agents for SMB Underwriting Customizable AI agents enabling banks and SMB lenders to automate repetitive underwriting tasks and process up to 5x more SMB loans without increasing headcount, while preserving human oversight.
• Decision Workbench Product surface for designing, testing, deploying, and tuning decision strategies on the Taktile platform, supporting version control and approvals.

Quantifiable outcome

• 75% reduction in AML false positives (Finom)
• +10 more outcomes

Named customers26 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration44 records

AI capability5 records

Feature8 records

Scale indicators17 records

Recent moves7 records

Expansion highlights7 records

Direct peers

• Alloy: Alloy provides an identity decisioning platform for banks and fintechs (KYC, AML, fraud orchestration) with rules and a partner data network — directly comparable to Taktile's onboarding and AML solutions, though narrower in scope (identity-first vs. Taktile's broader credit/claims decisioning).
• ComplyAdvantage: ComplyAdvantage offers AI-driven AML and sanctions data plus case management for financial institutions, directly overlapping with Taktile's Agentic AML solution and shared integrations (it is also one of Taktile's marketplace providers).
• Quantifind: Quantifind applies AI/ML to AML, KYC, and adverse media risk intelligence for banks — directly competing with Taktile's Sanctions & Watchlist Screening and Adverse Media Investigation agents in the financial crime space.
• WorkFusion: WorkFusion builds AI agents ("digital workers") for financial operations including KYC, AML, and sanctions — comparable to Taktile's agentic decisioning approach, though more operational-workflow focused than decisioning-flow focused.
• Ocrolus: Ocrolus automates financial document analysis and spreading for SMB lending, directly comparable to Taktile's Financial Spreading Agent, with similar focus on accuracy, audit trails, and lending workflows.
• Unit21: Unit21 is a risk and compliance operations platform for fraud, AML, and identity with case management and rule building — directly comparable to Taktile's AML & Fraud Investigation and Case Manager products.

Broad incumbents

• DataRobot: DataRobot is an enterprise AI platform with model governance, MLOps, and decisioning capabilities used by financial institutions — comparable in the AI-governance and model-risk-management layer that Taktile wraps around its agentic decisioning.
• SAS: SAS offers analytics, fraud detection, and AML solutions used by major banks — a broad incumbent with overlapping capabilities in decisioning, model risk management, and financial crime, though built on SAS's traditional analytics stack.
• Pega (Pegasystems): Pega provides a BPM and real-time decisioning platform widely used in financial services for onboarding, underwriting, and claims — comparable in use case to Taktile, though Pega is a broad enterprise suite while Taktile is a focused decisioning platform.
• FICO: FICO is the incumbent in credit scoring, decisioning, and fraud (FICO Platform, Falcon) used by most global banks — a broader incumbent whose decisioning and analytics capabilities overlap with Taktile's credit, AML, and fraud solutions.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks7 records

Key highlights8 records

Customer concentration

• LinkedInlinkedin.com/company/taktile1
• Xx.com/taktile_org

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries1 record

Funding overview

Funding rounds7 records

Investors13 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Taktile