Liberty of Puerto Rico

What Liberty of Puerto Rico does

Liberty Puerto Rico is a telecommunications subsidiary of Liberty Latin America Ltd. (NASDAQ: LILA), operating mobile, broadband, and television services for consumers and businesses across Puerto Rico and the U.S. Virgin Islands. The company runs both fixed and mobile network infrastructure, including spectrum assets that serve as collateral for its recent financing arrangements. Its core product portfolio spans postpaid and prepaid mobile services, residential broadband enhanced by proprietary Smart Wi-Fi router technology, and cable/television broadcasting — with plans to extend television services through new authorized retail channels in 2026.

The business operates a subscription-based revenue model across its mobile, fixed broadband, and TV streams, with a primarily consumer (B2C) customer base augmented by a secondary business (B2B) segment. Distribution combines company-owned operations with a 47-store authorized retail network expanded in late 2025 following Boost Mobile's exit from Puerto Rico. On the technology side, Liberty Puerto Rico has deployed an AI-powered virtual assistant called LiBi and an AI-driven invoice-checking tool for customer service operations, and it offers a 30-day network guarantee for new home internet customers.

Liberty Puerto Rico is navigating a complex strategic period: recovering from Hurricane Melissa damage to fixed infrastructure, carrying 14x covenant leverage, securing $590M in debt financing across September 2025 and June 2026, and preparing for a potential structural separation (spin-off) from Liberty Latin America by 2026. New senior leadership (Ignacio Roman, appointed May 2026) and ongoing product and channel investments indicate a rebuilding and repositioning phase rather than aggressive scale expansion.

Name

Liberty of Puerto Rico

Legal name

Liberty Puerto Rico

Website

https://libertypr.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1,001–5,000 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Grand Cayman

HQ country

Cayman Islands

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Infrastructure, Personnel, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Mobile Services: Mobile subscriber services including postpaid subscriptions. The company migrated over 225,000 mobile postpaid subscribers in Costa Rica and Puerto Rico.
2. Fixed Services: Fixed infrastructure services including broadband internet and television, with plans to extend television services in 2026.
3. Prepaid Mobile: Prepaid mobile services through expanded retail network following Boost Mobile's market exit.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels2 records

Core offering

Liberty of Puerto Rico is a telecommunications provider operating as a subsidiary of Liberty Latin America Ltd., delivering mobile (prepaid and postpaid), residential broadband internet, and television services across Puerto Rico and the USVI. The company leverages fixed and mobile network infrastructure, spectrum assets, and proprietary AI customer-service tools to serve consumer and business customers.

Product overview

Liberty Puerto Rico is a telecommunications company and subsidiary of Liberty Latin America Ltd. (NASDAQ: LILA) that offers a integrated portfolio of services: mobile services (prepaid and postpaid), home internet/broadband with proprietary Smart Wi-Fi router technology, and television services. The company has also deployed AI-powered customer service capabilities through its LiBi virtual assistant for enhanced customer interactions.

Differentiator

Problem solved

Functional benefit

Brands

• Smart Wi-Fi: Router with Smart Wi-Fi technology launched for home internet customers
• LiBi

Products and services

• Mobile Services
• Home Internet/Broadband
• Television Services
• Smart Wi-Fi Router
• Prepaid Mobile via Authorized Retail Network

Quantifiable outcome

• Fewer customer calls and higher customer satisfaction through AI-driven solutions
• +2 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature4 records

Partnerships

Two partnerships are on record, tiered core and minor.

• Liberty Latin America Ltd.coreStrategic or Co-development Partner · 18 May 2026Liberty Puerto Rico is a subsidiary of Liberty Latin America Ltd., a publicly traded company listed on NASDAQ. CEO Balan Nair noted the company is making progress in rebuilding its Puerto Rico business operations, with management pursuing structural separation.
• Boost Mobile (exiting retailer)minorChannel Partner/ Reseller/ Distributor · 11 November 2025After Boost Mobile's decision to exit the Puerto Rican market by December 31, Liberty Puerto Rico expanded by adding 47 authorized retailers to maintain prepaid mobile service access for customers.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Claro Puerto Rico: América Móvil subsidiary operating mobile, broadband, TV, and landline services in Puerto Rico. Direct head-to-head competitor across Liberty PR's full product portfolio in the same primary geography.
• AT&T Mobility Puerto Rico: Major US wireless carrier operating in Puerto Rico with prepaid and postpaid mobile offerings. Directly competes for the same consumer and business mobile subscribers Liberty PR serves.
• T-Mobile US: US wireless leader with active operations in Puerto Rico and USVI. Comparable mobile-first GTM, similar ARPU dynamics, and competes for postpaid subscribers Liberty PR is migrating.
• Digicel Group: Pan-Caribbean mobile operator with overlapping presence in Puerto Rico and USVI. Same target customer base, similar prepaid/postpaid model, and is the background competitor for the Boost Mobile vacuum.
• Flow (Cable & Wireless Communications): Caribbean telco operating mobile, broadband, and TV bundles across multiple island markets. Direct convergence-model peer and one of Liberty Latin America's nearest comparable operating entities in the broader region.

Broad incumbents

• Verizon Communications: Large US incumbent wireless and broadband provider. Operates in overlapping geographies and competes for high-ARPU subscribers, but with a national rather than Caribbean-only focus.
• Liberty Latin America Ltd. Parent company (NASDAQ: LILA) operating telecom assets across the Caribbean and Latin America. Comparable in business model and product mix, though it is a multi-market portfolio rather than a single-territory operator.
• Frontier Communications: US fiber and broadband provider with similar fixed-line infrastructure assets and spectrum-secured financing profile. Comparable for capital-structure and broadband GTM benchmarking.
• Comcast Xfinity: US cable and broadband giant with bundled mobile, broadband, and TV offerings. Reference point for convergence-model economics and bundled-ARPU benchmarks relevant to Liberty PR's roadmap.

Emerging players

• DISH Network: US wireless and satellite TV operator building a greenfield 5G mobile network with similar spectrum-backed financing structures. Comparable on the spectrum-as-collateral financing model Liberty PR has used.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/LibertyPR

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds2 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Liberty of Puerto Rico