What Reliance Jio does

Reliance Jio Infocomm Limited is a wholly-owned subsidiary of Reliance Industries Limited and India's largest telecommunications operator, commercially launched in September 2016. As of FY26 it serves a base of 524.4 million subscribers (including 268 million 5G users), controls 60% of India's wireless data traffic, and operates JioAirFiber across 7,722 towns with 13 million connected homes. The platform spans four pillars: consumer connectivity (4G/5G mobile plans, JioFiber, JioAirFiber, international roaming across 150+ countries), consumer apps and devices (MyJio, JioSaavn, JioMart, JioGames, JioFinance, JioTag, JioBharat V4, JioBook, Jio Set-Top Box, Jio TeleFrame), enterprise digital infrastructure (JioBusiness — connectivity, voice & collaboration, JioCloud on Azure, JioCX CPaaS, JioRaksha security, JioThings IoT, JioPC virtual desktop), and emerging AI/satellite infrastructure (Reliance Intelligence, JioBrain, Jio Call Agent, Jio-SES JV, planned sovereign LEO constellation).

The technology foundation is an in-house, all-IP 5G StandAlone network on which Jio has built proprietary digital platforms (JioBrain, JioTV+, MyJio, JioPC) and over 6,800 PCT patent filings (ranked 20th globally by WIPO in 2025). Revenue is generated through a multi-stream model: subscription recurring (prepaid/postpaid mobile, JioFiber/JioAirFiber home broadband, JioPC), managed services (enterprise connectivity, JioCloud, IoT, security), usage-based CPaaS (JioCX), hardware sales (JioBharat, JioTag, JioBook, set-top boxes), and advertising/content (JioSaavn, JioTV+, JioHotstar). FY26 consolidated revenue reached approximately ₹1.47 lakh crore (~$15.6 billion, +14.6% YoY) with EBITDA of ₹76,225–76,255 crore at a 51.9% margin and PAT of ₹30,049 crore (the first time crossing ₹30,000 crore). Capex intensity has dropped from ~49% of revenue in FY24 to ~23% in FY26 as the business shifted from network build-out to operational efficiency.

The company is preparing what would be India's largest-ever IPO — Jio Platforms Limited filed a DRHP with SEBI on June 19, 2026 for a ~$4 billion (₹37,700 crore) fresh issue at a target valuation of $117–180 billion. Strategic shareholders Meta (9.98%), Google (7.73%), Silver Lake, KKR, Vista Equity Partners, Saudi PIF, Mubadala, TPG, General Atlantic and ADIA retained their stakes through the IPO. Distribution is omni-channel — jio.com self-serve, MyJio app, Reliance Digital stores, JioMart, Jio Customer Associates, authorized aggregators, JioBusiness field sales for enterprise and government, and a hyperscale infrastructure lease channel exemplified by the 168 MW Meta data center in Gujarat. The customer base spans individual consumers, SMBs, large enterprises, government entities, hyperscalers and students, with active expansion into AI (Reliance Intelligence with NVIDIA GB300), sovereign LEO satellites ($10–15B plan), 5G stack exports and full 5G migration by 2030.

Name

Reliance Jio

Legal name

Reliance Jio Infocomm Limited

Website

https://jio.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Reliance Jio is India's largest telecom operator with 524M+ subscribers, offering 4G/5G mobile, JioFiber/AirFiber broadband, enterprise digital services, and an expanding AI/satellite platform; wholly owned by Reliance Industries, it filed for India's largest-ever IPO at a ~$130–180B target valuation in June 2026.

Ownership category

akta.pro rank

Product category

Telecommunications services

NAICS

Wireless Telecommunications Carriers (except Satellite) (517112), Telecommunications Resellers (517121)

SIC

Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Mobile & Wireless Connectivity SoCs (Modem/Wi‑Fi/Bluetooth/GNSS) (HDAHABAA)

akta.pro secondary industries

IoT/M2M Mobile Network Operators (LPWAN, NB-IoT/LTE-M) (HDAIAAAH), IoT Connectivity Management (Private APN, SIM/eSIM, Device Connectivity) (HDAIAGAG), Cellular IoT/M2M Gateways & Routers (LTE/5G) (HDAFAIAF)

Keywords

• Mobile telecommunications services
• Home broadband internet
• Enterprise cloud solutions
• Consumer digital platforms
• Internet of things networks

Headquarters

HQ city

Mumbai

HQ country

India

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Mobile prepaid subscriptions: Prepaid mobile recharges across daily-data, long-validity (84–365 day), and OTT-/entertainment-bundled plans (e.g., ₹349/28 days, ₹899/90 days, ₹3599/365 days, ₹798 Football Pass). Includes unlimited 5G access on qualifying plans.
2. Mobile postpaid and enterprise mobility: Postpaid mobile plans and B2B mobility solutions (Jio 4G/5G, JioConnect, Corporate JioFi) offered to enterprises, SMBs and government clients with SLA-backed connectivity.
3. Home broadband (JioFiber / JioAirFiber): Recurring JioFiber (wireline) and JioAirFiber (5G FWA) postpaid and prepaid plans starting from ₹399/30 Mbps, ₹599/30 Mbps, ₹899/100 Mbps, ₹1199 with bundled OTT apps (Netflix, Prime, JioHotstar, Sony LIV) and live TV. Available across 7,722 towns.
4. Enterprise connectivity and managed network services: Internet Leased Line, MPLS VPN, SD-WAN, Cloud Connect, IPLC, GrowNet Solutions and Managed Wi-Fi sold to Large Enterprise / Government / MSME / Startup segments with bundled Microsoft 365, JioMeet and IP Centrex.
5. Cloud, security and AI infrastructure (JioCloud / JioRaksha): JioCloud services (compute, storage, databases, containers, devops, AI/ML, analytics) co-delivered with Microsoft Azure, plus JioRaksha cybersecurity (DDoS Mitigation, TVM, NetSensor, CyberSOC, vCISO). Hyperscale data-center capacity leased to large clients such as Meta (168MW Gujarat facility).
6. CPaaS — JioCX communications platform: Communications Platform-as-a-Service products including JioCX SMS, Email, Voice, RCS, WhatsApp Business, Verify, Alerts, EasyPhone and EasyListing sold to enterprises on usage/SaaS basis.
7. IoT smart solutions (JioThings): NB-IoT based Smart Asset, Smart Electricity Metering, Smart EV Charging, Smart Fleet, Smart Street Lighting, Smart Genset and Workforce Monitoring plus JioXplor maps/location intelligence, sold as connected-device managed services.
8. JioPC cloud-desktop subscriptions: Monthly/quarterly/annual subscriptions to virtual PC service (₹599/₹1499/₹2499/₹4599 + GST) including storage, unlimited usage and bundled Adobe Express Premium.
9. Device and hardware sales: Retail sale of JioBharat V4 (₹799), JioTag Air/Go (₹1,499), JioBook (₹12,999), JioPhone Prima 2, set-top boxes, routers, and corporate JioFi/JioConnect LTE devices via JioMart, Reliance Digital and Jio retail.
10. Digital media, content and advertising (JioSaavn, JioTV+, JioHotstar): Ad-supported free tiers and JioSaavn Pro subscriptions; bundling and content distribution with cricket streaming, OTT aggregation and LiveTV (1,000+ channels) across devices.

Pricing tiers

Go-to-market motion5 records

Distribution channels9 records

Marketing channels15 records

Core offering

Reliance Jio is India's largest telecom operator, offering consumer mobile (4G/5G prepaid/postpaid), home broadband (JioFiber wireline and JioAirFiber 5G FWA), and a comprehensive JioBusiness enterprise portfolio spanning connectivity (ILL, MPLS VPN, SD-WAN), voice & collaboration (JioMeet, IP Centrex), cloud (JioCloud on Microsoft Azure), CPaaS (JioCX), cybersecurity (JioRaksha), IoT (JioThings), and an AI layer (JioBrain, Jio Call Agent, Reliance Intelligence). On top of its connectivity layer, Jio sells a portfolio of consumer apps (MyJio, JioSaavn, JioMart, JioGames, JioFinance, JioAICloud) and affordable devices (JioBharat/JioPhone 4G feature phones, JioTag trackers, JioBook laptops, Jio Set Top Box, Jio TeleFrame).

Product overview

Reliance Jio is a unified digital services platform (Jio Platforms Limited) spanning consumer telecom, home broadband, enterprise digital infrastructure, AI, and consumer apps. Its core connectivity layer includes Jio Mobile (4G/5G), JioHome (JioFiber and JioAirFiber across 7,722 towns), and Jio True 5G. On top of this foundation sit consumer apps like MyJio, JioMart, JioSaavn, JioGames, JioAICloud, JioFinance, JioTune, JioHotstar/JioTV, JioDive and JioSafety Shield, plus devices including JioBharat/JioPhone feature phones, JioBook laptops, JioTag Air/Go trackers, JioConnect, Corporate JioFi, Jio Set Top Box, and the new Jio TeleFrame home AI hardware. Enterprise offerings are consolidated under JioBusiness, which delivers connectivity (Internet Leased Line, MPLS VPN, SD-WAN, Cloud Connect, IPLC), voice & collaboration (JioMeet, IP Centrex, SIP Trunk, Toll-Free), CPaaS (JioCX SMS/Email/Voice/RCS/WhatsApp/EasyPhone/EasyListing/Alerts/Verify), JioCloud infrastructure and AI/ML, security (JioRaksha — DDoS Mitigation, Threat & Vulnerability Management, NetSensor, CyberSOC, vCISO), IoT on JioThings (Smart Electricity Metering, Smart EV Charging, Smart Fleet Management, Smart Street Lighting, JioXplor, workforce monitoring, etc.), and SaaS apps like JioAttendance and JioCDN. The emerging AI layer is built around Reliance Intelligence, JioBrain, Jio Call Agent, MyJio AI Advisor, Jio TeleFrame, multilingual JioBharatIQ/AI Vyapar/JioHealth IQ/JioLearnIQ/JioKrishi IQ, and the Google Gemini Offer from Jio — all running on Reliance Intelligence's Jamnagar AI compute platform powered by NVIDIA GB300 GPUs. Strategic extensions include the Jio-SES Jio Space Technology satellite JV and the planned sovereign Jio LEO satellite constellation. Jio is also expanding JioPC, a cloud virtual desktop that turns any TV with a Jio Set-Top Box into an AI-ready computer.

Differentiator

Problem solved

Functional benefit

Brands

• JioMart: Online grocery and general merchandise shopping app
• JioSaavn
• JioTag
• JioPC
• MyJio
• JioBharat
• JioFiber
• JioAirFiber
• JioCX
• JioCloud
• JioGames
• JioMeet
• JioAICloud

Products and services

• Jio Mobile (prepaid & postpaid 4G/5G) Jio's flagship consumer mobile telecommunications service offering prepaid and postpaid 4G/5G plans, eSIM activation, Wi-Fi calling, international roaming in 150+ countries, and the MyJio super app; covers 524.4M subscribers with 268M 5G users (FY26).
• JioHome (JioFiber + JioAirFiber) Home broadband and entertainment service combining JioFiber (wireline), JioAirFiber (5G wireless FWA), LiveTV with 1,000+ channels, Jio Set Top Box, JioTV+ and bundled OTT apps across 7,722 Indian towns; plans from ₹399/30 Mbps to ₹1,199+.
• JioBusiness (enterprise solutions portfolio) B2B enterprise division of Reliance Jio providing digital solutions across Connectivity (ILL, MPLS VPN, SD-WAN, Cloud Connect, IPLC, Managed Wi-Fi), Voice & Collaboration (IP Centrex, JioMeet, SIP Trunk), Cloud Infrastructure (JioCloud on Microsoft Azure), CPaaS (JioCX), Mobile (4G/5G, JioConnect, Corporate JioFi), Security (JioRaksha), IoT (JioThings) and Digital Campus for startups, MSMEs, large enterprises and government.
• JioPC (cloud virtual desktop) Subscription-based cloud virtual desktop (Ubuntu Linux, 4 CPU, 8 GB RAM, up to 500 GB storage) accessible via a Jio Set-Top Box over JioFiber/JioAirFiber; plans from ₹599/month bundled with Adobe Express Premium and an AI-ready PC experience for students, creators, families and traders.
• JioBharat / JioPhone (4G feature phones) Affordable 4G keypad feature phones starting at ₹799 (JioBharat V4), supporting JioTV, JioHotstar, JioPay UPI payments and Jio Safety Shield for first-time internet users across India; targets the 2G-to-4G migrant segment.
• JioTag Air / JioTag Go (Bluetooth trackers) Bluetooth item trackers (₹1,499) compatible with Apple's Find My network (Air) and Google's Find My Device network (Go); 120 dB alarm, 12-month replaceable CR2032 battery, and Lost Mode alerts for locating everyday belongings.
• JioSaavn (music and podcast streaming) Music and podcast streaming app with 8 crore songs in 16 languages, offline listening, JioTunes integration and JioSaavn Pro subscription tiers; ad-supported free tier plus Pro subscriptions.
• JioMart (online shopping) Online shopping app for groceries, fresh produce, dairy, fashion, electronics and home essentials across 2,000+ Indian PIN codes with free delivery, multiple payment options (UPI, cards, internet banking, COD) and ROne Loyalty rewards.
• JioGames (cloud gaming and esports) Esports, cloud gaming and gaming entertainment platform with rewards, cross-promoted via MyJio app and Jio.com to drive engagement and brand affinity.
• JioMeet (HD video conferencing) Homegrown HD video conferencing and content sharing application supporting up to 1,000 participants per meeting, bundled with JioBusiness Solution for SMB and enterprise customers.
• JioCX (CPaaS platform) Communications Platform-as-a-Service (CPaaS) for businesses offering programmable messaging (SMS, RCS, WhatsApp), voice, email, branded caller ID (Verify), emergency alerts, cloud business phone (EasyPhone) and identity management (EasyListing); sold on usage/SaaS basis.
• JioCloud / Jio Enterprise Cloud Cloud infrastructure services including containers, DevOps, developer tools, integration, compute, databases, networking, storage, hybrid/multicloud, AI/ML, analytics, edge IoT, identity, governance and security — powered by Microsoft Azure.
• JioRaksha (cybersecurity services) Managed information security services portfolio for enterprises covering DDoS mitigation, threat and vulnerability management, network sensor monitoring, 24x7 SOC operations and virtual CISO advisory, powered by AI/ML and threat intelligence.
• JioThings IoT platform (smart metering, EV charging, fleet, lighting, asset monitoring) Suite of NB-IoT-based enterprise IoT solutions on the JioThings platform covering smart asset tracking, smart electricity metering (India's first NB-IoT AMI/AMR solution), smart EV charging, smart fleet management, smart street lighting, smart genset monitoring, energy management, temperature monitoring and workforce monitoring.
• Jio True 5G (StandAlone 5G network) Standalone 5G network offering for consumers and businesses, the only provider offering True 5G on a StandAlone architecture in India; covers 96% of Indian towns and supports 268M 5G users (FY26).
• MyJio super-app Self-care super app for Jio subscribers covering recharges, bill payments, auto-recharge, usage tracking, plan discovery, eSIM activation, Gemini offer activation and HelloJio support; being upgraded into an agentic AI Advisor serving 600M+ users.
• JioAttendance (contactless workforce attendance SaaS) AI-based contactless workforce attendance management SaaS application for enterprises.
• JioConnect (Outdoor LTE device) Outdoor LTE device enabling better signal reception for businesses with mobility and remote-site connectivity needs.
• Corporate JioFi (4G portable hotspot) Portable 4G hotspot device for hi-speed internet access for businesses without dependence on electrical outlets.
• Jio Internet Leased Line / Cloud Connect / MPLS VPN / SD-WAN / IPLC Enterprise-grade connectivity services including dedicated symmetric Internet Leased Line (ILL), high-burst Business Internet Line, secure MPLS VPN, software-defined SD-WAN, IPLC, Cloud Connect for public cloud access and GrowNet Solutions, sold to Large Enterprise / Government / MSME / Startup segments.
• JioVoice / IP Centrex / SIP Trunk / Toll-Free Service Enterprise voice and collaboration services including fully IP-based cloud PBX (IP Centrex), SIP Trunk for IP-PBX, Jio TFN (toll-free virtual numbers) and unified communications offerings.
• JioXplor (maps and location intelligence) Maps and location intelligence platform offering geocodes, visualization, maps and points-of-interest data for enterprise decision-making, sold as a connected-device managed service.
• JioCDN (content delivery network) Content delivery network delivering seamless, secure digital experiences across geographies.
• Jio Call Agent (native AI voice assistant) Native AI voice assistant built into Jio's 5G telecom network, activated by 'Hey Jio' during calls; supports real-time transcription across Indian languages, identifies up to 10 speakers, generates summaries and action items, and performs task automation (cab booking, food ordering, table reservations, eSIM self-KYC).
• Jio TeleFrame (home AI hardware) Home-based AI hardware platform that functions as a centralized hub orchestrating multiple AI agents and coordinating household tasks and smart devices across 22 Indian languages, marking Jio's entry into smart-home AI hardware.
• Reliance Intelligence AI suite (JioBharatIQ, AI Vyapar, JioHealth IQ, JioLearnIQ, JioKrishi IQ) Multilingual AI services available in 22 Indian languages targeting business (AI Vyapar), healthcare (JioHealth IQ), education (JioLearnIQ) and agriculture (JioKrishi IQ) use cases for Indian consumers and SMBs.
• JioBrain (AI engine) Jio's AI engine enabling autonomous network management, real-time anomaly detection across Jio's 5G network, and supporting enterprise/developer AI workloads.
• Google Gemini Offer from Jio Bundled AI offering for eligible Jio 5G subscribers (plans ₹349+) that unlocks free Google AI Pro (Gemini 3 Pro), Google One Premium (5 TB), Veo, Flow, Nano Banana, Whisk, Notebook LM and Deep Research worth ₹35,100 for 18 months; activated via MyJio app single sign-on.
• JioFinance (digital finance app) Digital finance app letting users invest in gold starting from ₹10 and access other financial products.
• JioAICloud (cloud storage and backup) Cloud storage and backup service offering continuous automatic backup, encrypted storage and cross-device access for backing up photos, videos and documents.
• JioBook (4G LTE laptop) Affordable 4G LTE laptop (₹12,999) running JioOS with 11.6-inch display, Mediatek octa-core processor, 4 GB RAM and 64 GB storage, expandable up to 256 GB.
• JioDive (VR/XR headset) Jio's VR/XR headset device delivering immersive virtual and mixed reality experiences.
• Digital Campus / Managed Wi-Fi Managed Wi-Fi and Digital Campus solutions for enterprises and educational institutions offering reliable, secure and scalable connectivity with centralized management.
• Jio Space Technology Limited (satellite broadband JV with SES) Jio-SES joint venture (51% Jio) delivering multigigabit satellite broadband services across India using SES-12 and O3b mPOWER constellations, complementing terrestrial Jio network for remote, enterprise and government connectivity.
• JioTV+ / Jio Set Top Box Integrated TV platform aggregating movies, TV shows and videos from multiple OTT apps; the 4K Jio Set Top Box supports voice search in 27 Indian languages and lets one box drive two TVs via the JioTV+ app.

Quantifiable outcome

• FY26 revenue ₹1.47 lakh crore (+14.6% YoY) and PAT ₹30,049 crore with 51.9% EBITDA margin
• +9 more outcomes

Named customers18 records

Segments9 records

Ideal customer profiles7 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability16 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered core, flagship and minor.

• SES (Luxembourg-based satellite operator)coreStrategic or Co-development PartnerEstablished joint venture Jio Space Technology Limited in 2022 (51% owned by Jio) to deliver high-performance broadband across India using SES's satellite infrastructure. Multi-year capacity purchase estimated at $100 million utilizing SES-12 and O3b mPOWER constellation to extend multigigabit broadband to remote towns, enterprises and government institutions, in line with India's National Digital Communications Policy and Digital India program.
• NVIDIAflagshipTechnology or IntegrationStrategic technology partner providing NVIDIA GB300 GPUs for the Jamnagar AI compute infrastructure (Reliance Intelligence), with first 120 MW phase operational by end of 2026 and capacity equivalent to >75,000 H100 GPUs scaling to >200,000. Powers sovereign AI backbone for Jio AI services and Reliance Intelligence's agentic AI applications.
• Microsoft (Microsoft Azure Through JioCloud)coreTechnology or IntegrationJioCloud co-delivers Microsoft Azure-backed cloud infrastructure (compute, storage, databases, containers, devops, AI/ML) to enterprises. Microsoft 365 is also bundled with JioBusiness connectivity plans for SMB/mid-market customers. Strategic partnership to democratize cloud and productivity tools for Indian enterprises.
• SpaceX (Starlink)coreStrategic or Co-development PartnerIn March 2025, Reliance Jio (and Bharti Airtel) signed agreements with SpaceX to explore bringing Starlink satellite internet services to India. Commercial launch pending Indian regulatory clearances (draft spectrum rules released June 17, 2026; Authorisation Rules, 2026 released June 24, 2026).
• Samsung C&T CorporationminorGTM or Marketing Partner$3 billion green ammonia supply agreement with Samsung C&T, cited by Nuvama Institutional Equities as one of the growth drivers for RIL alongside the Jio IPO and AI/petchem expansion.
• Reliance Communications (via Reliance Infratel)coreStrategic or Co-development PartnerApproved Rs 3,720 crore acquisition of Reliance Infratel's tower and fibre assets through Jio arm RP&PMSL, including 178,000 km of fibre and 43,540 towers across India. NCLT-approved in November 2022 to expand 5G network infrastructure.
• Jio Satcom (Reliance Jio Satellite Communications)coreStrategic or Co-development PartnerJio's own satellite communications arm evaluating ~1,600–1,650 LEO satellite constellation at ~650 km altitude for India, with proposal submitted to space regulator IN-SPACe. Expected deployment within 2–3 years with $10–15B investment.
• WhatsApp / Meta Business (JioCX WhatsApp)coreTechnology or IntegrationJioCX WhatsApp Business API integrated into Jio's enterprise CPaaS portfolio, enabling businesses to leverage WhatsApp for customer engagement, alerts, verification and conversational commerce.

Scale indicators20 records

Recent moves11 records

Expansion highlights10 records

Market position

Competitive moat8 records

Key risks4 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/jio
• Xx.com/reliancejio
• Facebookfacebook.com/Jio

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries4 records

Funding overview

Funding rounds15 records

Investors48 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments3 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Reliance Jio