Citizen Health
Citizen Health operates an AI-powered patient advocacy platform for rare disease patients and caregivers, aggregating medical records, generating plain-language health insights, and supplying de-identified longitudinal data to 16+ pharmaceutical companies to accelerate drug development.
- Company typePrivate
- Founded2017
- HeadquartersSan Mateo, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingSoftware
What Citizen Health does
Citizen Health is a healthcare technology company that builds an AI-powered patient advocacy platform for individuals living with rare and complex diseases, along with their caregivers. The platform aggregates patient medical records across providers, uses natural language processing, generative AI, and computer vision to translate complex clinical information into plain language, records and summarizes medical visits via audio capture, drafts insurance and school documentation, and connects users to disease-specific patient communities. The core product is delivered as a free iOS application and web portal; the patient-facing tier is always free, and there is no consumer pricing. SOC2 Type I certification and a dedicated Chief Privacy Officer (Deven McGraw) underpin the platform's data handling practices.
The business model is B2B2C. The company acquires patients through a community-led motion, leveraging partnerships with 15+ patient advocacy foundations (FOXG1 Research Foundation, CASK Warriors, CACNA1A Foundation, ADCY5 Foundation, Coalition To Cure CHD2, Gallbladder Cancer Foundation, and others) to drive organic sign-ups across 350 disease communities. With patient consent, longitudinal and de-identified data powers natural history studies and is licensed to pharmaceutical and life sciences customers; the company has disclosed 16+ pharma customers and a strategic partnership with UCB for epilepsy and rare disease drug development. A specialized AI Advocate for Gallbladder Cancer was launched in February 2026 in partnership with the Gallbladder Cancer Foundation as a vertical extension.
Citizen Health is headquartered in San Mateo, California, was founded in 2017, and operates with 11-50 employees. The company is venture-backed with $44.5M disclosed across a $14.5M seed round in November 2024 led by Transformation Capital (with Wavemaker 360 and the Chan Zuckerberg Initiative) and a $30M Series A in August 2025 led by 8VC (with Transformation Capital and Headline). The co-founders are CEO Farid Vij and CBO Nasha Fitter, both of whom are rare disease caregivers; the leadership team also includes a CTO (Daniel Wang), a Chief Privacy Officer, a Certified Genetic Counselor leading clinical strategy, and a product lead whose child has a rare genetic disorder.
Citizen Health firmographics
Firmographics- Name
- Citizen Health
- Legal name
- Citizen Health
- Website
- https://citizenhealth.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Citizen Health operates an AI-powered patient advocacy platform for rare disease patients and caregivers, aggregating medical records, generating plain-language health insights, and supplying de-identified longitudinal data to 16+ pharmaceutical companies to accelerate drug development.
- Ownership category
- akta.pro rank
Citizen Health industry classification
Industry- Product category
- Healthcare AI Patient Advocacy Software
- NAICS
- Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120), Health Care and Social Assistance (62)
- SIC
- Services-Prepackaged Software (7372), Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Patient-Mediated Exchange & Personal Health Data Access (Blue Button, SMART on FHIR) (HLACABAN)
- akta.pro secondary industries
- De-identification, Tokenization & Privacy-Preserving Data Platforms (HLACAIAK), Consent, Authorization & Data Sharing Governance (opt-in/opt-out, DS4P) (HLACABAG), Data Loss Prevention (DLP) & Sensitive Data Discovery (PHI/PII) (HLACAJAC)
Keywords
Where Citizen Health is headquartered
LocationHeadquarters
- HQ city
- San Mateo
- HQ country
- United States
- HQ region
- North America
Markets served
Citizen Health business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free patient app |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
Citizen Health product offering
Product offeringCore offering
Citizen Health provides a free, AI-powered patient advocacy platform (web and iOS) that aggregates patients' medical records, generates plain-language explanations of complex reports, prepares patients for appointments, records and summarizes medical visits, drafts insurance and school documents, and connects users to disease-specific patient communities. The platform also supplies de-identified, longitudinal patient data to pharmaceutical and life sciences companies for natural history studies and drug development, with SOC2 Type I certified privacy and security.
Product overview
Citizen Health is a healthcare technology company offering a unified AI-powered patient advocacy platform built for individuals with rare and complex conditions. The core product is the AI Advocate Platform, a mobile iOS application that integrates with patient health records to provide AI-driven assistance. Key modules include Agentic AI Features for autonomous patient management tasks, specialized AI Advocate offerings for specific conditions like Gallbladder Cancer, and a Life Sciences Research Platform for pharmaceutical company partnerships. The platform combines natural language processing, knowledge retrieval, and process automation to help patients understand their records, prepare for appointments, and contribute to research.
Differentiator
Problem solved
Functional benefit
Products and services
- AI Advocate Platform AI-powered platform that helps rare disease patients and caregivers manage appointments, organize medical records, navigate insurance appeals, prepare for medical visits, draft school and insurance documents, and connect with disease-specific patient communities. Available free for individuals via web and iOS.
- Citizen Health Mobile App (iOS) Free iOS application delivering the AI Advocate experience on mobile, enabling patients and caregivers to access health records, receive visit preparation, record medical appointments with AI summarization, and interact with the AI Advocate on the go.
- AI Advocate for Gallbladder Cancer Disease-specific AI Advocate platform for gallbladder cancer patients that centralizes medical records, provides AI-driven health insights, answers questions about medical history in plain language, and prepares patients for specialist appointments. Distributed in partnership with the Gallbladder Cancer Foundation.
- Life Sciences Research Platform Platform supplying pharmaceutical and life sciences companies with de-identified, longitudinal patient data and real-world evidence across 350 diseases to support natural history studies, clinical trial design, and rare disease drug development. Licensed to 16+ pharmaceutical companies.
Quantifiable outcome
- Over 8,000 patients across 350 diseases have contributed data to the platform, used by 16+ pharmaceutical companies to accelerate treatment development
- +1 more outcomes
Companies that use Citizen Health
Customer profileNamed customers3 records
Segments2 records
Ideal customer profiles2 records
Citizen Health technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability11 records
Feature5 records
Citizen Health partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core, minor and major.
- Gallbladder Cancer FoundationcoreThe Gallbladder Cancer Foundation partnered with Citizen Health to launch the AI Advocate for Gallbladder Cancer platform, designed to help patients centralize medical records and receive AI-driven insights into their health data. The free platform enables patients to ask specific questions about their medical history, receive plain-language explanations of complex reports, and prepare for specialist appointments.
- UCBcoreCitizen Health partnered with UCB, a biopharmaceutical company, to advance drug development for epilepsy and rare diseases. The collaboration leverages AI and patient data to accelerate research efforts and improve patient engagement using real-world data and new technologies.
- Forbes (Editorial Feature)minorCitizen Health was featured in Forbes as one of three AI healthcare companies profiled for using AI to reduce administrative burdens on clinicians and improve patient care management for rare diseases.
- FOXG1 Research FoundationcoreCo-founded by Citizen Health CBO Nasha Fitter, the FOXG1 Research Foundation advances treatments for FOXG1 syndrome. The foundation is listed as a trusted patient community partner and represents a deep community-building partnership.
- CASK Warriors FoundationcoreCASK Warriors Foundation is listed as a trusted patient community partner on Citizen Health's website, serving as a trusted channel for patient acquisition and community support.
- CACNA1A FoundationcoreCACNA1A Foundation is listed as a trusted patient community partner on Citizen Health's website, representing one of the 350+ disease communities on the platform.
- Project CASKcoreProject CASK is listed as a trusted patient community partner on Citizen Health's website, one of the rare disease advocacy groups collaborating with the platform.
- ADCY5 FoundationcoreADCY5 Foundation is listed as a trusted patient community partner on Citizen Health's website.
- Coalition To Cure CHD2coreCoalition To Cure CHD2 is listed as a trusted patient community partner on Citizen Health's website.
- Chan Zuckerberg Initiative (CZI) Rare As One ProjectmajorCitizen Health collaborates with CZI's Rare As One Project, which supports rare disease research initiatives. This relationship extends beyond funding to include joint efforts to build a rare disease knowledge base and accelerate treatment development.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Citizen Health competitors and assessment
Company assessmentDirect peers
- 1upHealth: 1upHealth is a FHIR-based patient-mediated health data exchange platform that aggregates records across providers and serves both patients and enterprise healthcare/life sciences customers. It overlaps with Citizen Health on the patient-side aggregation and downstream enterprise data use cases.
- Seqster: Seqster operates a patient-mediated health data aggregation platform that consolidates EHR, genomic, wearable, and social determinant records and supports life sciences research. Like Citizen Health, it monetizes by providing consented, longitudinal patient data to pharma and research partners.
- PicnicHealth: PicnicHealth builds a patient-mediated platform that helps patients (especially with rare and complex conditions) collect, digitize, and share their medical records, and licenses de-identified datasets to life sciences companies for research. It is the closest direct competitor to Citizen Health across both the patient app and the pharma data business.
- Health Gorilla: Health Gorilla operates a clinical data exchange network and interoperability platform serving providers, payers, and life sciences companies with aggregated patient records. It overlaps with Citizen Health on the patient-mediated interoperability and downstream enterprise data use cases.
- Particle Health: Particle Health provides a patient-mediated clinical data exchange API built on FHIR, enabling payers, providers, and life sciences companies to retrieve and use patient records with consent. It competes with Citizen Health on the patient-mediated exchange layer and the downstream life sciences data pipeline.
- Mendel: Mendel applies AI/ML to extract structured clinical information from unstructured medical records and serves life sciences and healthcare organizations with curated real-world datasets. It is comparable to Citizen Health on the AI-powered record interpretation and pharma data commercialization side.
- Roon: Roon is a patient and caregiver platform focused on serious illness that provides medically vetted answers, personalized guidance, and connections to clinicians. Like Citizen Health, it targets caregivers managing complex conditions and uses an AI-driven, patient-first engagement model.
Broad incumbents
- Komodo Health: Komodo Health builds a broad healthcare analytics platform on de-identified patient-level data for life sciences and healthcare organizations. It competes with Citizen Health on the pharma data and insights side, though it operates at much larger scale and is not patient-facing.
- Datavant: Datavant provides a connectivity and de-identification infrastructure for health data, enabling life sciences and healthcare organizations to link and analyze patient records across sources. It is comparable to Citizen Health on the de-identification and life sciences data linking layer of the stack.
- Tempus Labs: Tempus is a large, broad health data and AI platform that combines clinical, molecular, and imaging data to serve life sciences, providers, and patients. While much larger and broader than Citizen Health, it competes for the same pharma real-world evidence and AI-driven patient insight budgets.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Citizen Health social profiles
Digital presenceCitizen Health compliance and trust
Trust signalCompliance1 record
Citizen Health financial estimates
Financial estimateRevenue estimate
Valuation estimate
Citizen Health leadership team
Management profileNumber of profiles
Profiles6 records
Citizen Health funding detail
Funding detailFunding overview
Funding rounds4 records
Investors5 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Citizen Health M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Citizen Health
What does Citizen Health do?
Citizen Health provides a free, AI-powered patient advocacy platform (web and iOS) that aggregates patients' medical records, generates plain-language explanations of complex reports, prepares patients for appointments, records and summarizes medical visits, drafts insurance and school documents, and connects users to disease-specific patient communities. The platform also supplies de-identified, longitudinal patient data to pharmaceutical and life sciences companies for natural history studies and drug development, with SOC2 Type I certified privacy and security.
Is Citizen Health a public or private company?
Citizen Health is a private company. It is classified as venture growth investor backed and is currently operating.
When was Citizen Health founded?
Citizen Health was founded in 2017. It employs 11 to 50 people.
Where is Citizen Health based?
Citizen Health is headquartered in San Mateo, United States, in the North America region.
Who are Citizen Health's main competitors?
Direct peers on record are 1upHealth, Seqster, PicnicHealth, Health Gorilla, Particle Health, Mendel and Roon. Broad incumbents are Komodo Health, Datavant and Tempus Labs.
Does Citizen Health have an API?
No public API is recorded for Citizen Health.
What industry is Citizen Health in?
Citizen Health's product category is Healthcare AI Patient Advocacy Software. Its primary akta.pro industry code is HLACABAN, Patient-Mediated Exchange & Personal Health Data Access (Blue Button, SMART on FHIR), with a secondary code of HLACAIAK, De-identification, Tokenization & Privacy-Preserving Data Platforms. Its NAICS code is 62412 and its SIC code is 7372.