Flume
Flume Internet is a privately held fiber-to-the-home broadband provider (founded 2020, HQ New York) delivering multi-gigabit symmetrical internet (500 Mb/s–10 Gb/s) to residential subscribers, multi-family property owners, and enterprise customers across 23 U.S. markets via open-access and dark-fiber partnerships.
- Company typePrivate
- Founded2020
- HeadquartersNew York, United States
- Headcount1–10
- GTM typeB2B and B2C
- OfferingServices
What Flume does
Flume Internet, Inc. is a privately held fiber-to-the-home (FTTH) internet service provider founded in 2020 and headquartered in New York, with a secondary office in Norfolk, Virginia. The company deploys symmetrical multi-gigabit residential broadband (500 Mb/s to 10 Gb/s) over passive optical network architecture, leveraging existing unused dark fiber and open-access fiber networks (e.g., Gigapower in Mesa, AZ) rather than building greenfield routes. Its core technology stack includes an optical edge platform designed to service thousands of subscribers from a single-rack data center, interconnected at carrier hotels such as Sabey Data Centers' Intergate Manhattan.
Flume serves three primary segments: individual residential subscribers acquired via a direct-to-consumer website with address-availability checking; property owners and developers of multi-family buildings seeking to add fiber as a managed amenity and Net Operating Income driver; and enterprise/business customers requiring SLA-backed dedicated connectivity. Pricing is all-inclusive monthly subscription ($55–$100/month) with no data caps, no contracts, free equipment and installation, and price-lock guarantees of one to five years. Anchor customers include the NYC Housing Authority (since 2021) and Clinton Housing Development for affordable housing deployments, with the FCC Affordable Connectivity Program (ACP) used to subsidize low-income subscribers.
The business model is recurring subscription revenue, supplemented by streaming-service affiliate referrals (Netflix, Disney+, HBO Max, etc.) presented via a dedicated streaming guide. Go-to-market combines local SEO and content marketing, self-serve online sign-up, direct sales to property owners and enterprises, and carrier/wholesale partnerships to extend footprint into underserved urban and suburban markets where FTTH penetration is below 40%. The company has raised approximately $20.7M across four disclosed rounds from 2020 through 2024, with investors including Amplo, Citi Impact Fund, Cold Start Ventures, Everywhere Ventures, Hyperplane, The House Fund, Gutter Capital, and Pareto Holdings.
Flume firmographics
Firmographics- Name
- Flume
- Legal name
- Flume Internet, Inc.
- Website
- https://flumeinternet.com
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Flume Internet is a privately held fiber-to-the-home broadband provider (founded 2020, HQ New York) delivering multi-gigabit symmetrical internet (500 Mb/s–10 Gb/s) to residential subscribers, multi-family property owners, and enterprise customers across 23 U.S. markets via open-access and dark-fiber partnerships.
- Ownership category
- akta.pro rank
Flume industry classification
Industry- Product category
- Fiber Internet Services
- NAICS
- Wired Telecommunications Carriers (517111)
- SIC
- Telephone Communications (No Radiotelephone) (4813)
- akta.pro primary industry
- Fiber-to-the-Premises (FTTP/FTTH) Broadband Providers (HDAIABAC)
- akta.pro secondary industries
- Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE), Dedicated Internet Access (DIA) & Business Broadband (HDAIAFAD)
Keywords
Where Flume is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Flume business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales
Revenue model
- Residential Internet Subscription: Monthly recurring subscription revenue from residential fiber internet service. Plans include 500 Mbps at $55/mo, 2 Gbps at $65/mo, and 5 Gbps at $100/mo, with installation and equipment included. No contracts, no data caps, with price-lock guarantees ranging from 1 to 5 years depending on tier.
- Enterprise & Business Internet Service: Dedicated fiber connectivity for businesses, multifamily properties, and enterprise customers. Offered through enterprise pages and sales outreach, targeting small-to-mid-sized organizations, medical offices, creative studios, and remote-first teams requiring symmetrical bandwidth and SLA-backed service.
- Streaming Services Referrals: Flume provides streaming service recommendations and partner links (Netflix, Disney+, HBO Max, Apple TV+, Sling, Prime Video, Hulu, YouTube TV, Peacock, etc.) as part of its streaming page, generating affiliate referrals. The company positions fast internet as enabling cord-cutting and streaming.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Flume 500 — 500 Mbps symmetrical fiber for individuals and light users |
| Subscription | Monthly | Flume 1000/2x — 1–2 Gbps symmetrical fiber for couples, WFH, and households |
| Subscription | Monthly | Flume 2x — 2 Gbps symmetrical fiber with enterprise-grade features |
| Subscription | Monthly | Flume 10x — 10 Gbps symmetrical fiber for content creators and power users |
| Subscription | Monthly | Flume 5 Gbps — 5 Gbps symmetrical fiber for families and content creators in Placentia, CA |
| Subscription | Monthly | Flume 2 Gbps (Placentia) — 2 Gbps symmetrical fiber for couples and WFH |
| Subscription | Monthly | Flume 500 Mbps (Placentia) — 500 Mbps for individuals |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels7 records
Flume product offering
Product offeringCore offering
Flume is a fiber-to-the-home (FTTH) internet service provider delivering symmetrical multi-gigabit broadband (500 Mbps to 10 Gbps) to residential subscribers, multi-family property owners/developers, and enterprise customers across 23 U.S. markets. The company leverages open-access and dark fiber infrastructure to deploy fiber cost-efficiently in underserved urban and suburban markets, offering all-inclusive pricing with no data caps, no contracts, free equipment, and price-lock guarantees.
Product overview
Flume is a fiber optic internet service provider offering a tiered portfolio of residential internet plans (Flume 500, Flume 1000, Flume 2x, Flume 10x) ranging from 500 Mb/s to 10 Gb/s symmetrical speeds. The company provides services across three main segments: residential subscribers (with multiple speed tiers), property owners (managed fiber for multi-family properties), and enterprise customers (dedicated SLA-backed connections). Additional offerings include streaming content recommendations and bundled WiFi equipment (router with Homepass/Plume software). The service model emphasizes all-inclusive pricing with no rental fees, price-lock guarantees, and fiber-to-the-home (FTTH) deployment using dark fiber partnerships with municipalities and wholesale providers.
Differentiator
Problem solved
Functional benefit
Products and services
- Flume 500 (Residential Fiber 500 Mbps) Residential fiber-to-the-home internet plan offering symmetrical 500 Mbps speeds with unlimited data, free modem and router, and free installation. Available at $55/month with a 1-year price lock in select communities; targeted at individuals and light users.
- Flume 2x (Residential Fiber 2 Gbps) Multi-gigabit residential fiber internet plan offering 2 Gbps symmetrical speeds with unlimited data, free enterprise Wi-Fi system, proactive support, and best-in-class SLA. Available at $65/month with a 5-year price lock; targeted at couples, work-from-home households, and power users with 20+ devices.
- Flume 10x (Residential Fiber 10 Gbps) Premium residential fiber internet plan offering 10 Gbps symmetrical speeds with unlimited data, free enterprise Wi-Fi system, free telemetry monitoring, Slack integration, and best-in-class SLA. Available at $100/month; targeted at families and content creators requiring maximum bandwidth.
- Flume for Properties Managed fiber-to-the-unit internet service for multi-family property owners and developers. Flume deploys fiber infrastructure at no upfront cost, claims roughly 3% property value uplift, and delivers utility-style billing to increase Net Operating Income (NOI) without management burden. Pursued through dedicated field sales and the /properties page.
- Flume for Enterprise Dedicated fiber internet service for businesses, enterprises, and government institutions offering symmetrical bandwidth, SLA-backed performance, and scalable multi-gigabit connectivity. Targets medical offices, creative studios, remote-first teams, and institutional customers; includes data center interconnection (e.g., Sabey Intergate Manhattan) and enterprise-grade SLAs.
Quantifiable outcome
- Fiber-to-home increases property value by approximately 3% — paid for in full by Flume Internet
- +3 more outcomes
Companies that use Flume
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles3 records
Flume technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature3 records
Flume partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and flagship.
- GigapowercoreGigapower announced a partnership with Flume to expand fiber internet and managed Wi-Fi services to multi-family properties in Mesa, Arizona. The arrangement uses Gigapower's open access fiber network, which has been in development since 2023. This partnership enables Flume to serve new geographic areas without building its own fiber infrastructure, leveraging Gigapower's existing open-access network.
- NYC Housing Authority (NYCHA)flagshipNYC Housing Authority has been an anchor customer for Flume since 2021. Flume works with Affordable Connectivity Program (ACP) customers to provide broadband to underserved affordable housing residents. Many residents served by Flume through NYCHA had never previously had home broadband. NYCHA represents Flume's flagship partnership for bridging the digital divide in public housing.
- Clinton Housing Development CompanycoreFlume partnered with the Clinton Housing Development Company to extend high-speed fiber internet to underserved affordable housing buildings. This partnership focuses on bringing fiber connectivity to communities that lack adequate broadband options, similar to the NYCHA engagement model.
- Affordable Connectivity Program (ACP)coreFlume participates in the FCC's Affordable Connectivity Program, which subsidizes broadband for low-income households. Flume works with ACP customers in affordable housing settings, requiring a hands-on approach to onboarding residents onto government-subsidized internet plans.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
Flume competitors and assessment
Company assessmentDirect peers
- Ziply Fiber: Ziply Fiber is a regional fiber ISP serving the Pacific Northwest with multi-gig residential and business service. Comparable to Flume in FTTH-first strategy, multi-gig tiering, and focus on markets historically underserved by incumbents.
- Ting Internet: Ting Internet is a residential and small-business fiber ISP offering symmetrical gigabit and multi-gig service in select US and Canadian cities. It shares Flume's challenger-ISP positioning, transparent pricing, and focus on underserved fiber markets.
- Metronet: Metronet is a fiber-to-the-home ISP operating across the Midwest and Southern US, offering symmetrical multi-gig residential plans. Comparable to Flume in pure-play fiber focus and multi-market expansion strategy, though at substantially larger scale.
- Sonic: Sonic is a California-based independent fiber ISP offering gigabit and multi-gig residential service with no data caps and price-lock guarantees. Like Flume, it differentiates on symmetrical speeds and customer-friendly terms vs. incumbents.
- GoNetspeed: GoNetspeed is a rapidly growing fiber ISP building FTTH networks in the Northeast and Mid-Atlantic US. It is highly comparable to Flume in target geography (NY/CT corridor), multi-gig residential tiers, and challenger-to-incumbent positioning.
Broad incumbents
- Verizon Fios: Verizon Fios is the dominant fiber ISP in the Northeast US and the most direct incumbent competitor in Flume's New York, New Jersey, and Connecticut footprint. The CEO's Verizon background and Flume's positioning as the FTTH alternative to Fios reinforce this comparability.
- Frontier Communications: Frontier is a major wireline and fiber ISP with aggressive fiber expansion plans across its ILEC footprint. Comparable to Flume in fiber-led residential strategy and target geography, but with substantially greater scale, capital, and incumbent infrastructure.
- AT&T Fiber: AT&T Fiber is one of the largest FTTH providers in the US and the most aggressive nationwide fiber builder. Directly comparable to Flume on product (multi-gig symmetrical fiber) and overlapping target customer (multi-family and suburban residential).
Emerging players
- Starry Group Holdings: Starry is an internet service provider targeting urban and multi-family residential markets with competitive broadband offerings. Comparable to Flume's multi-family and digital-divide focus, though Starry's technology mix is fixed wireless rather than FTTH.
- Brightspeed: Brightspeed is a recently formed fiber-focused ISP investing heavily in FTTH across 20 states. It overlaps with Flume's focus on expanding fiber into underserved markets, though Brightspeed operates at significantly larger scale and capital base.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Flume social profiles
Digital presenceFlume financial estimates
Financial estimateRevenue estimate
Valuation estimate
Flume leadership team
Management profileNumber of profiles
Profiles3 records
Flume funding detail
Funding detailFunding overview
Funding rounds4 records
Investors8 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Flume M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Flume
What does Flume do?
Flume is a fiber-to-the-home (FTTH) internet service provider delivering symmetrical multi-gigabit broadband (500 Mbps to 10 Gbps) to residential subscribers, multi-family property owners/developers, and enterprise customers across 23 U.S. markets. The company leverages open-access and dark fiber infrastructure to deploy fiber cost-efficiently in underserved urban and suburban markets, offering all-inclusive pricing with no data caps, no contracts, free equipment, and price-lock guarantees.
Is Flume a public or private company?
Flume is a private company. It is classified as venture growth investor backed and is currently operating.
When was Flume founded?
Flume was founded in 2020. It employs 1 to 10 people.
Where is Flume based?
Flume is headquartered in New York, United States, in the North America region.
How does Flume make money?
Three revenue lines are on record. Residential Internet Subscription is the primary driver. The others are enterprise & Business Internet Service and streaming Services Referrals.
Who are Flume's main competitors?
Direct peers on record are Ziply Fiber, Ting Internet, Metronet, Sonic and GoNetspeed. Broad incumbents are Verizon Fios, Frontier Communications and AT&T Fiber. Emerging players are Starry Group Holdings and Brightspeed.
Does Flume have an API?
No public API is recorded for Flume.
What industry is Flume in?
Flume's product category is Fiber Internet Services. Its primary akta.pro industry code is HDAIABAC, Fiber-to-the-Premises (FTTP/FTTH) Broadband Providers, with a secondary code of HDAIADAE, Fiber ISPs (FTTH/FTTP Retail Providers). Its NAICS code is 517111 and its SIC code is 4813.