What Caylent does

Caylent is an AWS Premier Tier Services Partner founded in 2015 and headquartered in Irvine, California, that delivers cloud migration, modernization, data and AI engineering, agentic cloud operations, and customer experience transformation to enterprise customers. The firm is majority-owned by Gryphon Investors following a November 2022 growth investment, employs approximately 950 people across 15 countries in North America, South America, and Asia, and has executed two strategic acquisitions — Trek10 (October 2025) and Pronetx (April 2026) — to deepen managed services and Amazon Connect capabilities. Caylent is an 11-time AWS Partner of the Year with 850+ AWS certifications across its practitioner base and reports a customer net promoter score above 90.

The company's core technology is Caylent Accelerate™, a portfolio of agentic AI delivery offerings built on Amazon Bedrock AgentCore and AWS Frontier Agents, trained on 12 years of proprietary CloudOps intelligence derived from 2,000+ AWS deployments. A multi-agent architecture handles triage, cost optimization, and backlog prioritization under SLO-driven guardrails, with claimed outcomes of 100% incident auto-triage, 70% of remediation tasks accelerated, and 40% lower mean time to resolution. Caylent Catalysts™ provide pre-built AWS solution accelerators, and a dedicated Anthropic Consulting & Engineering (ACE) practice — established as a charter member of Anthropic's Claude Partner Network — delivers Agentic SDLC and Applied AI engagements. The firm also operates an internal "Evo" AI platform used alongside Claude Enterprise to automate foundational business processes.

Caylent's revenue model blends subscription managed services (CloudOps Core starting at $7,500/month with a 30-day free trial for migration customers), fixed-fee custom platform builds (AIOps Blueprint engagements from $125K), and outcome- or fixed-fee professional services delivered under multi-year contracts. Go-to-market is primarily direct enterprise field sales, supplemented by AWS co-sell under a multi-year Strategic Collaboration Agreement signed in June 2026, Anthropic co-sell, and event-driven demand generation at AWS re:Invent and AWS Summits. Customers span healthcare, financial services, media, SaaS, public sector, and Fortune 25 enterprises, including Indeed, Taco Bell, AWS, Smarsh, Glean, Onyx CenterSource, BrainBox AI, and Symmons Industries. Caylent reported 30% annual AWS AI business growth and a 14X increase in agentic AI projects in 2025.

Name

Caylent

Legal name

Caylent Inc.

Website

https://caylent.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Caylent is an AWS Premier Tier Services Partner that delivers cloud migration, data and AI engineering, agentic cloud operations, and Amazon Connect customer experience services to enterprise customers. PE-backed by Gryphon Investors, the firm serves Fortune 25, federal, and mid-market clients across the Americas.

Ownership category

akta.pro rank

Headquarters

HQ city

Irvine

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure, Others

Revenue model

1. Managed Services (CloudOps Core): Recurring monthly managed services packages combining Caylent's AI agents with AWS-certified architects and operators, delivered as one accountable team. Packages start at $7,500 USD per month with tiers that scale to match each customer's cloud operations footprint.
2. Custom AIOps Platform Engagements: Fixed-fee AIOps Blueprint engagements starting at $125K USD, leading to custom multi-agent AIOps platform builds for enterprises that want to own their agentic operations infrastructure. Outcome-based and fixed-fee terms.
3. AWS Professional Services and Consulting: Strategy, migration, modernization, data analytics, generative AI, application modernization, and cloud native application development consulting services for AWS customers. Project-based engagements.
4. ACE (Anthropic Consulting & Engineering) Practice: Engagements run on outcome-based pricing and fixed-fee terms where measurement is feasible. Includes Agentic SDLC and Applied AI tracks for enterprises deploying Anthropic Claude on AWS.

Pricing tiers

Go-to-market motion5 records

Distribution channels5 records

Marketing channels10 records

Core offering

Caylent is a cloud services company and AWS Premier Tier Services Partner that sells cloud migration, application modernization, data/MLOps, and managed cloud operations services to enterprises. Its commercial stack combines traditional AWS consulting and managed services with the proprietary Caylent Accelerate™ agentic AI platform (built on Amazon Bedrock AgentCore) and Caylent Catalysts™ pre-built solution accelerators. Revenue is anchored in subscription CloudOps Core packages starting at $7,500/month, custom AIOps Platform builds from $125K, and outcome-based professional services engagements including the Anthropic Consulting & Engineering (ACE) practice.

Differentiator

Problem solved

Functional benefit

Brands

• Caylent Accelerate™: Product portfolio of agentic AI-driven delivery offerings for cloud operations, application modernization, cloud migration, and database modernization.
• Caylent Catalysts™
• Governed Data Platform™
• Anthropic Consulting & Engineering (ACE)

Products and services

• Caylent Accelerate™ for Agentic Cloud Operations AWS-native managed services platform built on Amazon Bedrock AgentCore and trained on 12 years of proprietary CloudOps intelligence. Auto-triages 100% of incidents, accelerates 70% of remediation tasks, and reduces mean time to resolution by 40% for enterprise cloud operations teams.
• Caylent Accelerate™ for Application Modernization Agentic fleet-driven system that uses AI agents to modernize legacy applications on AWS, covering rewrite, upgrade, and refactor paths with claims of up to 75% time savings for enterprise application modernization projects.
• Caylent Accelerate™ for Database Modernization AI-powered solution that automates up to 70% of legacy database migration on AWS, enabling 3x faster modernization by migrating from commercial databases (Oracle, SQL Server) to AWS-native databases.
• Caylent Catalysts™ Pre-built AWS solution accelerators and workshop-style engagements covering machine learning, data modernization, generative AI strategy, MLOps, and serverless data lake implementations. Customizable across industries and used to kick-start Caylent's cloud engagements.
• CloudOps Core Managed Services Recurring monthly managed services package combining Caylent Accelerate™ AI agents with AWS-certified architects and operators, delivered as one accountable team. Packages start at $7,500 USD per month with tiers that scale to the customer's cloud operations footprint, including a 30-day free trial for new qualified migration customers.
• Custom AIOps Platform Engagements Fixed-fee AIOps Blueprint engagements starting at $125K USD that lead to custom multi-agent AIOps platform builds for enterprises that want to own their agentic operations infrastructure. Caylent designs and builds the platform tailored to existing tooling, incident management workflows, and team structure, with outcome-based and fixed-fee terms.
• Anthropic Consulting & Engineering (ACE) Practice Dedicated business unit and charter membership in Anthropic's Claude Partner Network offering two service tracks: Agentic SDLC (embedding Claude Code across the software development lifecycle) and Applied AI (Forward-Deployed Engineer model for building Claude-powered products). Engagements run on outcome-based pricing and fixed-fee terms.
• AWS Professional Services & Consulting Strategy, migration, modernization, data analytics, generative AI, application modernization, and cloud native application development consulting services for AWS customers, delivered as project-based engagements by AWS-certified architects and engineers.

Quantifiable outcome

• 40% lower mean time to resolution via Caylent Accelerate™ for Agentic Cloud Operations
• +17 more outcomes

Named customers24 records

Segments10 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability7 records

Feature7 records

Partnerships

Nine partnerships are on record, tiered flagship / core and minor.

• Amazon Web Services (AWS)flagship / coreStrategic or Co-development Partner · 10 June 2026Caylent is an AWS Premier Tier Services Partner, Anthropic Preferred Services Partner, and AWS Managed Services Provider. In June 2026, Caylent signed a multi-year Strategic Collaboration Agreement (SCA) with AWS to accelerate investments across agentic AI, next-generation managed services, and customer experience transformation powered by Amazon Connect. Caylent plans to use the SCA to grow its managed services engineering team and develop new AI capabilities on AWS services including Amazon Bedrock AgentCore and AWS DevOps Agents. Caylent has 850+ AWS certifications and is an 11-time AWS Partner of the Year.
• Gaxos.aiminorStrategic or Co-development Partner · 2 June 2026Gaxos.ai Inc. announced that Amazon Web Services has committed additional funding to accelerate development of Gaxos Labs' AI-powered sales coaching platform, with Caylent collaborating as an AWS Premier Tier Services Partner. The platform is designed for enterprise-scale deployment and will incorporate live call transcription, automated coaching intelligence, post-call analytics, and performance optimization tools for sales organizations.
• Anthropicflagship / coreStrategic or Co-development Partner · 28 April 2026Caylent is a charter member of Anthropic's Claude Partner Network (with $100M initial Claude Partner Network investment) and operates a dedicated ACE (Anthropic Consulting & Engineering) practice. ACE offers two tracks: Agentic SDLC for embedding Claude Code across software development lifecycles, and Applied AI through Forward-Deployed Engineers supporting clients building Claude-powered products. Engagements run on outcome-based pricing and fixed-fee terms. As AWS and Anthropic deepen their strategic collaboration, Caylent positions itself as the premier services partner operating natively across both ecosystems.
• Avalon Quantum AI (Avalon GloboCare Corp. subsidiary)minorStrategic or Co-development Partner · 21 April 2026Avalon Quantum AI LLC, a subsidiary of Avalon GloboCare Corp., announced a collaboration with Amazon Web Services and Caylent to support Phase 2 development of its Catch-Up agentic AI video platform. Caylent was appointed to lead the development, transforming the platform from a manually-configured tool into a fully autonomous system enabling non-technical content creators to generate personalized video content across social media platforms.
• Pronetxflagship / coreStrategic or Co-development Partner · 7 April 2026Pronetx is a customer experience transformation firm specializing in Amazon Connect and AWS native omnichannel solutions, founded by a former AWS Amazon Connect leader. Caylent acquired Pronetx on April 7, 2026. Pronetx supports large deployments in healthcare, financial services, and government sectors, with over 40,000 native agent workspace seats and over one million daily calls across Fortune 25 organizations, federal agencies, and public sector deployments. Pronetx brings the CxPortal platform and 50-75% time savings through agentic migration frameworks. Notable projects include a federal agency migration and modernization of a city service platform.
• Trek10 Inc.flagship / coreStrategic or Co-development Partner · 21 October 2025Trek10 was an AWS Premier Tier Services Partner focused on helping organizations migrate to and maximize the benefits of AWS services. Caylent acquired Trek10 on October 21, 2025 in a strategic move that expanded Caylent's portfolio into managed services and strengthened its ability to deliver end-to-end AWS services. The merger combines Trek10's CloudOps platform (with 24/7 monitoring, 15-minute response times, and continuous optimization) and AWS expertise in migration, modernization, and AI solutions. Lazard served as exclusive financial advisor to Trek10. Trek10's CEO Shane Fimbel joined the combined organization.
• BrainBox AIminorStrategic or Co-development PartnerCaylent partnered with BrainBox AI and leveraged AWS to develop ARIA, the world's first generative AI-powered virtual building assistant. Using Anthropic's Claude on Amazon Bedrock, the project reduced HVAC energy costs by up to 25% and greenhouse gas emissions by up to 40%.
• Symmons IndustriesminorStrategic or Co-development PartnerCaylent partners with Symmons Industries to enhance their Evolution platform using AI for real-time anomaly detection, aiming to save five billion gallons of water in five years by improving water management and conservation while reducing costs and environmental impact. Built on AWS with MLOps, AI deployment, and scalable cloud solutions.
• Anthropic Claude Partner Networkflagship / coreStrategic or Co-development PartnerAnthropic's Claude Partner Network received an initial $100 million investment; Caylent is a charter member. The ACE (Anthropic Consulting & Engineering) practice provides dedicated expertise, governance, and operating models for enterprises deploying Claude. Engagements include the Agentic SDLC track (Claude Code across the SDLC) and Applied AI track (Forward-Deployed Engineers for production-grade AI systems). Outcome-based pricing and fixed-fee terms are used.

Scale indicators13 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Slalom: Slalom is a direct peer as another AWS Premier Tier Services Partner with comparable cloud migration, modernization, and AI/ML consulting practices serving enterprise and mid-market customers. Both firms compete head-to-head for AWS co-sell opportunities and similar AI/cloud transformation engagements.
• Rackspace Technology: Rackspace Technology is a direct peer in AWS managed services and multi-cloud cloud operations, with comparable CloudOps and managed migration offerings; Caylent's CloudOps Core competes directly with Rackspace's managed AWS services for enterprise customers.
• ClearScale: ClearScale is an AWS Premier Tier Services Partner focused on cloud migration, application modernization, data engineering, and managed services — closely mirroring Caylent's core service lines and target customer profile.
• Onix: Onix is an AWS Premier Tier Services Partner specializing in data analytics, AI/ML, and cloud migrations on AWS — a direct peer in the agentic AI and managed services segments where Caylent competes.
• Effectual: Effectual is an AWS Premier Tier Services Partner focused on cloud modernization, data platforms, and managed services for enterprise and public sector clients; directly comparable to Caylent's CloudOps and migration offerings.
• Trek10 (acquired by Caylent): Trek10 was a direct peer as an AWS Premier Tier Services Partner focused on managed services, migrations, and IoT/Retail verticals prior to Caylent's October 2025 acquisition; included here as the most direct historical peer for benchmarking post-integration performance.

Broad incumbents

• Deloitte (AWS Business Group): Deloitte's AWS Business Group is a broad incumbent operating at much larger scale across cloud migration, modernization, and AI consulting; overlaps with Caylent on enterprise AWS engagements but as part of a wider portfolio across all major hyperscalers and consulting lines.
• Accenture (AWS Business Group): Accenture's AWS Business Group competes with Caylent on large-scale cloud migrations and AI transformations for Fortune 25 and federal customers; broader portfolio and scale make it a broad incumbent rather than a direct peer.
• Capgemini (AWS Practice): Capgemini's AWS practice delivers cloud migration, modernization, and data/AI services comparable to Caylent's offerings; competes on enterprise and regulated-industry deals as part of a broader global consulting portfolio.

Emerging players

• CoreStack: CoreStack is an emerging cloud governance, FinOps, and AIOps platform player; partial overlap with Caylent Accelerate's cloud operations and cost optimization capabilities, though CoreStack is product-led rather than services-led.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/caylentinc
• GitHubgithub.com/caylent
• YouTubeyoutube.com/c/caylent
• LinkedInlinkedin.com/company/caylent
• TikToktiktok.com/@caylent
• Facebookfacebook.com/caylent

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries6 records

Funding overview

Funding rounds6 records

Investors4 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Caylent