Soft Space
Soft Space is a Malaysia-based Fintech-as-a-Service provider (founded 2012) that delivers the world's first MPoC-certified SoftPOS (Fasstap), white-label digital wallets (Fasspay), and onboard retail payments (Fasspos) to 90+ financial institutions and large enterprises across 30+ global markets.
- Company typePrivate
- Founded2012
- HeadquartersPetaling Jaya, Malaysia
- Headcount251–500
- GTM typeB2B
- OfferingSoftware
What Soft Space does
Soft Space is a Malaysia-headquartered Fintech-as-a-Service (FaaS) provider founded in 2012 that builds payment-acceptance and digital-wallet infrastructure for financial institutions, payment networks, and large enterprises across 30+ markets. Its core proposition replaces traditional hardware POS terminals with software-based alternatives, anchored by Fasstap, the world's first fully MPoC-certified SoftPOS solution that turns any NFC-enabled smartphone or tablet into a contactless payment terminal. The platform supports international and domestic card schemes, QR payments (DuitNow), NFC, digital wallets, and stablecoin settlement, and is built on a modular architecture that includes the SOFT SPACE Payments Platform (open APIs, customer intelligence, compliance), Fasstap and Smart Terminal SDKs for Android, and the Fasspay white-label e-money and card-issuing engine (Bank Negara Malaysia-licensed).
The company generates revenue through a mix of per-transaction fees on payment acceptance, SDK/API and white-label licensing to banks and acquirers, subscription-style platform fees from its full-stack FaaS offering, and card-issuing/wallet operating fees through the Fasspay subsidiary. Its go-to-market is enterprise-led and channel-driven: Soft Space sells primarily to financial institutions and payment networks (Visa, JCB, SMCC, SCB, GMO-FG, CIMB, KBank, Maybank), which then distribute its technology to their merchant bases; supplementary channels include direct merchant acquisition via Fasspay in Malaysia and SDK-based developer integrations. Headcount of 251-500 employees supports operations across Southeast Asia, Japan, Taiwan, Australia, Europe, and the Americas.
The business model is reinforced by strategic-investor relationships with transcosmos, SMCC, JCB, Southern Capital Group, GMO Financial Gate, and Hibiscus Fund, providing both capital and privileged market access—particularly into Japan, which is the largest disclosed growth geography. The company has served more than 90 financial institution partners, achieved 10+ million Fasstap downloads, and is positioning toward a potential public listing via the Tokyo Stock Exchange's Asia Startup Hub programme while continuing to expand into adjacent verticals (transit, automotive, education, BNPL) through product launches such as Fasspos for onboard retail, the Atome BNPL Visa card, and the Vircle parent-controlled school wallet.
Soft Space firmographics
Firmographics- Name
- Soft Space
- Legal name
- Soft Space Sdn. Bhd.
- Website
- https://softspace.com.my
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Soft Space is a Malaysia-based Fintech-as-a-Service provider (founded 2012) that delivers the world's first MPoC-certified SoftPOS (Fasstap), white-label digital wallets (Fasspay), and onboard retail payments (Fasspos) to 90+ financial institutions and large enterprises across 30+ global markets.
- Ownership category
- akta.pro rank
Soft Space industry classification
Industry- Product category
- Payment Infrastructure and Fintech-as-a-Service
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- akta.pro primary industry
- POS, SoftPOS & In-Person Acceptance Infrastructure (FSAGABAO)
- akta.pro secondary industries
- mPOS & SoftPOS (Tap-to-Phone) Solutions (FSAMADAB), Embedded Deposit Accounts & Digital Wallet Infrastructure (FSAGALAE)
Keywords
Where Soft Space is headquartered
LocationHeadquarters
- HQ city
- Petaling Jaya
- HQ country
- Malaysia
- HQ region
- Asia
Offices1 record
Markets served
Soft Space business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Payment Transaction Fees: Transaction-based fees from payment processing through SoftPOS and digital wallet platforms. Merchants pay fees per transaction when customers tap to pay via card or digital wallet.
- SDK/API Licensing: Licensing fees for banks, acquirers, and businesses to integrate Soft Space's SDK and payment technology into their own applications and platforms via white-label or embedded deployment.
- Wallet and Card Issuing Services: Fees from digital wallet operations, card issuance (physical and virtual prepaid cards), and related fintech services through the Fasspay platform for financial institution partners.
- Enterprise Software Platform: Full-stack payments platform services with revenue nearly doubling over the last two years. Platform provides secure payments, frictionless payments, and customer intelligence to financial institution customers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Custom enterprise pricing for financial institutions |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels8 records
Soft Space product offering
Product offeringCore offering
Soft Space is a Fintech-as-a-Service (FaaS) provider that sells a software-based payments platform including the Fasstap SoftPOS solution (turning NFC smartphones into contactless payment terminals), the Fasspay white-label digital wallet and card-issuing platform, and the Fasspos onboard retail platform for transit operators. The platform is delivered to banks, acquirers, payment networks, and enterprises via SDKs/APIs, white-label deployment, and managed services across 30+ global markets.
Product overview
Soft Space is a Fintech-as-a-Service (FaaS) provider offering a modular payment infrastructure platform. The core portfolio includes the SOFT SPACE Payments Platform (providing secure payment infrastructure, compliance, and customer intelligence), the Fasstap SoftPOS solution (MPoC-certified software-based payment acceptance), Fasspos (onboard transit retail solution), and Fasspay (white-label digital wallet and card issuing platform). These products serve financial institutions, banks, acquirers, transit operators, and merchants through SDK/API integration, white-label deployment, and managed services.
Differentiator
Problem solved
Functional benefit
Brands
- Fasstap: World's first MPoC-certified SoftPOS solution that transforms any NFC-enabled mobile device into a secure payment terminal
- Fasspos
- Fasspay
Products and services
- Fasstap SoftPOS Solution World's first MPoC-certified SoftPOS (Software Point-of-Sale) solution that transforms any NFC-enabled mobile device into a secure contactless payment terminal. Enables merchants to accept contactless card payments via smartphone without traditional hardware POS terminals. Designed for financial institutions (banks, acquirers) and merchants in retail, hospitality, transit, and tourism.
- Fasspay Digital Wallet and Card Issuing Platform Bank Negara Malaysia-licensed e-money and Visa/JCB prepaid card issuing platform. Enables white-label wallet deployment, DuitNow QR payments, NFC tap & pay, and physical and virtual card issuance via HCE technology. Serves as infrastructure for branded wallet solutions including Vircle and YONO.
- Fasspos Onboard Retail and Payment Platform Unified onboard retail and payment platform for transit operators including airlines, railways, and bus operators. Enables crews to manage onboard sales, inventory, and contactless payments. Works offline at altitude and supports NFC Android devices.
- SOFT SPACE Payments Platform Full-stack fintech-as-a-service payments platform providing secure payment infrastructure, frictionless payment processing, customer intelligence, and open APIs. Connects financial institutions and merchants and serves as the foundation for Fasstap, Fasspay, and Fasspos product lines.
- Fasstap SDK (Android) Android SDK enabling banks, acquirers, and businesses to integrate SoftPOS contactless payment card acceptance into their own applications. Part of the Fasstap SoftPOS solution.
- Smart Terminal SDK (Android) Android SDK that enables POS applications to communicate with Smart Terminal payment hardware via USB serial communication. Supports card payments, QR payments, voids, cancellations, transaction status, settlement, e-receipts, top-ups, refunds, and bill payments.
Quantifiable outcome
- Revenue nearly doubled in the last two years
- +4 more outcomes
Companies that use Soft Space
Customer profileNamed customers11 records
Segments5 records
Ideal customer profiles4 records
Soft Space technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability1 record
Feature8 records
Soft Space partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered minor and core.
- AtomeminorFasspay enables Malaysia's first BNPL Visa card. Acts as licensed issuing entity and end-to-end card issuing processor, extending BNPL functionality to any Visa-accepting merchant.
- HK ExpressminorFirst Hong Kong-based airline to enable Alipay offline in-flight payments. Built on Soft Space's FassPOS in-flight retail and payment platform supporting fully offline payment acceptance at cruising altitude.
- PeroduacoreSoft Space powers payment infrastructure behind Perodua's P-Circle super app through Fasspay wallet platform. P-Duit e-wallet enables payments across automotive ecosystem including EV charging stations.
- VisacorePartnership with Visa and Siam Commercial Bank to expand Tap to Pay to Bangkok's iconic shopping districts including Chatuchak Weekend Market and Pratunam Market. Enables merchants to accept contactless payments via smartphone.
- Siam Commercial Bank (SCB)coreFirst bank in Thailand to enable merchants to offer Tap to Pay via mobile devices. Partnership with Visa and Soft Space to modernize payment acceptance across Thailand.
- Vircle (Debit Circles)minorFasspay provides fintech infrastructure for Malaysia's first parent-controlled digital wallet for school payments. Platform enables multi-child wallet architecture with parent-defined spending limits, first solution to receive BNM approval.
- Hokkoku Financial HoldingscoreWorld's first SoftPOS solution supporting stablecoin payments. Partnership demonstrates capability to bridge digital asset innovation with financial infrastructure.
- YONO (Sabah Credit Corporation)minorFinancial superapp powered by Fasspay's digital wallet YONOPay. Promotes financial inclusion by providing essential financial tools and services.
- CTBC Bank TaiwanminorPartnership for contactless taxi payments via Tap on Phone technology, enabling taxi drivers to accept card payments using smartphones.
- AirAsia SantanminorPartnership for inflight shopping solutions, enabling onboard retail and payment capabilities for AirAsia flights.
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
Soft Space competitors and assessment
Company assessmentDirect peers
- myPOS: myPOS offers mPOS and SoftPOS solutions enabling merchants to accept card payments via smartphones and compact terminals, directly competing with Fasstap in the software-based acceptance category.
- SumUp: SumUp provides Tap to Phone SoftPOS and low-cost mobile card readers targeting micro and small merchants globally, directly overlapping with Soft Space's core SoftPOS merchant-acquiring proposition.
- Zettle (Block / PayPal): Zettle (formerly iZettle, now part of Block) offers mobile and Tap to Phone card acceptance solutions for SMEs, making it a direct SoftPOS competitor serving similar micro-SME merchant segments.
Regional players
- Pine Labs: Pine Labs provides payment and merchant acquiring solutions, including SoftPOS-style capabilities, primarily across India and Southeast Asia—a regional peer overlapping with Soft Space's APAC footprint and acquiring-bank distribution model.
- 2C2P: 2C2P (now majority-owned by Ant Group) is a Southeast Asia payment platform offering merchant acquiring and payment processing across Thailand, Malaysia, and Singapore, directly competing with Soft Space's payment infrastructure business in the region.
- Credence (iPay88 / Revenue Group): Credence (via iPay88 and Revenue Group) is a Malaysian payments processor and merchant acquirer offering payment gateway and SoftPOS-style solutions, overlapping directly with Soft Space's home-market Malaysia operations.
Broad incumbents
- Visa (Tap to Phone / Visa Acceptance Platform): Visa's Tap to Phone SDK and Acceptance Platform allow banks and acquirers to deploy SoftPOS directly via Visa rails. As both partner and competitor, Visa can increasingly bypass or replicate Soft Space's intermediary role.
- Mastercard (Tap on Phone): Mastercard's Tap on Phone program enables SoftPOS deployment via issuer/acquirer networks globally. As a network-level incumbent, Mastercard can either partner with Soft Space or compete with bundled acceptance solutions.
- Stripe (Tap to Pay / Terminal): Stripe's Tap to Pay on iPhone and Stripe Terminal offerings serve global merchants and developers with software-based payment acceptance. As a cloud-first payments incumbent, Stripe competes with Soft Space's API/SDK-led model for developer mindshare.
- Adyen: Adyen is a global payments platform offering unified online, in-app, and in-store acceptance (including mobile POS). Its acquiring-stack breadth makes it a credible alternative for banks and large merchants evaluating Soft Space.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Soft Space social profiles
Digital presenceSoft Space compliance and trust
Trust signalCompliance4 records
Soft Space financial estimates
Financial estimateRevenue estimate
Valuation estimate
Soft Space leadership team
Management profileNumber of profiles
Profiles5 records
Soft Space subsidiaries and ownership
Company hierarchySubsidiaries1 record
Soft Space funding detail
Funding detailFunding overview
Funding rounds5 records
Investors6 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Soft Space M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Soft Space
What does Soft Space do?
Soft Space is a Fintech-as-a-Service (FaaS) provider that sells a software-based payments platform including the Fasstap SoftPOS solution (turning NFC smartphones into contactless payment terminals), the Fasspay white-label digital wallet and card-issuing platform, and the Fasspos onboard retail platform for transit operators. The platform is delivered to banks, acquirers, payment networks, and enterprises via SDKs/APIs, white-label deployment, and managed services across 30+ global markets.
Is Soft Space a public or private company?
Soft Space is a private company. It is classified as venture growth investor backed and is currently operating.
When was Soft Space founded?
Soft Space was founded in 2012. It employs 251 to 500 people.
Where is Soft Space based?
Soft Space is headquartered in Petaling Jaya, Malaysia, in the Asia region.
How does Soft Space make money?
Four revenue lines are on record. Payment Transaction Fees are the primary driver. The others are SDK/API Licensing, wallet and Card Issuing Services and enterprise Software Platform.
Who are Soft Space's main competitors?
Direct peers on record are myPOS, SumUp and Zettle (Block / PayPal). Regional players are Pine Labs, 2C2P and Credence (iPay88 / Revenue Group). Broad incumbents are Visa (Tap to Phone / Visa Acceptance Platform), Mastercard (Tap on Phone), Stripe (Tap to Pay / Terminal) and Adyen.
Does Soft Space have an API?
Yes. Soft Space offers a developer portal with SDKs for integration. The portal provides guides and API reference documentation for developers to integrate Soft Space's payment solutions. SDKs are available for Android platform, specifically for Fasstap (SoftPOS) and Smart Terminal products. The API supports card payments, QR payments, transaction status, settlement, e-receipts, membership info, top up, refunds, and bill payments. Access requires login registration on the developer portal at https://developers.softspace.com.my/ Developer documentation is at developers.softspace.com.my.
What industry is Soft Space in?
Soft Space's product category is Payment Infrastructure and Fintech-as-a-Service. Its primary akta.pro industry code is FSAGABAO, POS, SoftPOS & In-Person Acceptance Infrastructure, with a secondary code of FSAMADAB, mPOS & SoftPOS (Tap-to-Phone) Solutions. Its NAICS code is 5182.