Pennsylvania American Water

Name

Pennsylvania American Water

Website

https://amwater.com

Company type

Private

Founded year

1886

Headcount range

1,001–5,000 employees

Ownership category

akta.pro rank

Product category

Water and Wastewater Utilities

NAICS

Water Supply and Irrigation Systems (22131), Sewage Treatment Facilities (221320)

SIC

Water Supply (4941), Water, Sewer, Pipeline, Comm & Power Line Construction (1623), Sanitary Services (4950)

akta.pro primary industry

Raw Water Conveyance & Transmission (Aqueducts, Mains, Pumping Stations) (EUANAAAB)

akta.pro secondary industries

Municipal Wastewater Treatment Plants (WWTPs) (EUANADAA), Watershed/Source Water & Raw Water Quality Monitoring (intakes, reservoirs, groundwater) (EUANAJAH)

Keywords

• Regulated water services
• Wastewater treatment
• Drinking water utility
• Water infrastructure
• Utility rate services

Headquarters

HQ city

Mechanicsburg

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Regulated water and wastewater rates: Revenue generated through customer rates approved by the Pennsylvania Public Utility Commission, recovering operating costs plus capital investment. A 2025 rate filing supported $1.2 billion in water and wastewater system investments and included a new summer wastewater billing adjustment and low-income renter assistance pilot.
2. Customer transaction and service fees: Fees from credit card transactions (e.g., $1.95 fee per online or phone credit card payment), late fees avoided via Auto Pay, and other regulated service charges billed to residential and commercial customers.
3. Contract / municipal operating services: Through the parent American Water Contract Services Group, revenue from design-build-operate projects and operation & maintenance (O&M) contracts for municipalities, the City of Camden, the City of Elizabeth, and Liberty Water Company, delivered through public-private partnerships (P3).
4. Military Services contracts: Revenue from owning and operating water and wastewater systems on U.S. military installations under the Military Services Group, including 18 active bases across multiple states.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

Pennsylvania American Water is a regulated investor-owned water and wastewater utility subsidiary of American Water (NYSE: AWK) that provides drinking water service and wastewater collection/treatment to residential and commercial customers across its Pennsylvania franchise territory. Operations are delivered through a network of surface water treatment plants, groundwater treatment plants, wastewater treatment plants, storage facilities, pumping stations, and approximately 55,000 miles of pipeline, with rates set and approved by the Pennsylvania Public Utility Commission.

Product overview

Pennsylvania American Water operates as a regulated water and wastewater utility subsidiary of American Water (NYSE: AWK), the largest regulated water and wastewater utility company in the United States. Its product portfolio is a regulated utility service architecture rather than a software platform: the core offerings are the Drinking Water Service and Wastewater Service, which are delivered through water treatment plants, wastewater treatment facilities, and 55,000+ miles of pipeline infrastructure. Layered on top of these core utility services are customer-facing tools and programs, including the MyWater Online Account Portal for billing and service management, Customer Assistance Programs (Budget Billing, Installment Plans, grants, and a low-income renter assistance pilot), the Lead Service Line Replacement Program, and PFAS Treatment and Monitoring. Compliance-driven outputs include Water Quality Reports (Consumer Confidence Reports) searchable by ZIP code, while community-facing sustainability and education assets include the Wise Water Use / Conservation Programs. Together, these products and programs combine traditional regulated water/wastewater delivery with digital customer self-service, infrastructure renewal, and regulatory-driven water quality initiatives across Pennsylvania.

Differentiator

Problem solved

Functional benefit

Products and services

• Drinking Water Service

Quantifiable outcome

• $64.3+ million in PENNVEST funding awarded to support water infrastructure across four Pennsylvania counties (Butler, Fayette, Columbia, Monroe)
• +4 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature6 records

Partnerships

16 partnerships are on record, tiered minor and core.

• Community Foundation of New Jersey (CFNJ)minorImplementation/ SI/ Consulting PartnerAdministers the American Water Employee Crisis Fund nationwide, established in 2018 to provide emergency charitable grants to American Water employees during natural disasters, life-threatening illness/injury, death incidents, or catastrophic events. CFNJ independently reviews applications and provides confidential assistance at (973) 267-5105.
• Water For PeoplecoreGTM or Marketing PartnerInternational nonprofit working across nine countries to bring safe water and sanitation to 4 million people in the developing world. American Water and its employees have supported Water For People for more than a decade, donating more than $3 million to its life-changing work; Water For People is excluded from applying for additional AWCF grants.
• United WaycoreGTM or Marketing PartnerLongstanding workplace giving partner benefiting from American Water's annual campaigns. During the last 10 years, American Water has donated $3 million to United Way efforts across the country. United Way chapters are excluded from applying for additional AWCF grants.
• U.S. Environmental Protection Agency (EPA) Partnership for Safe WatercoreStrategic or Co-development PartnerVoluntary program in which American Water participates to meet more stringent goals for reducing microbes in drinking water. The U.S. EPA also regularly taps into the American Water Central Laboratory in Belleville, Illinois to help develop federal drinking water standards and regulations.
• Water Research Foundation, WateReuse Research Foundation, and Water Environment Research FoundationcoreStrategic or Co-development PartnerAmerican Water collaborates with these research agencies along with governmental entities, consultants, universities, and other utilities on a significant number of research projects to enhance services, ensure compliance, and shape a more sustainable future.
• TauliacoreTechnology or IntegrationInvoicing and payment enablement platform used by American Water for all Purchase Orders issued by American Water Works Service Company, Inc. and affiliated companies. Provides suppliers with early payment options, invoice management, and supplier portal access via Taulia's American Water customer site.
• Trimble Unity Construct (e-Builder)coreTechnology or IntegrationSelected by American Water as the American Water Project Management Information System (AWPMIS) to manage selected Capital Investment Projects across all affiliated companies; supports multi-factor authentication, mobile app for daily progress reports, design review, submittals, RFIs, and payment applications.
• Nexus Regulated Utilities (subsidiary of Nexus Water Group)coreStrategic or Co-development PartnerAmerican Water completed the purchase of water and wastewater systems in eight states from Nexus Regulated Utilities, adding approximately 47,000 customer connections (with ~70 employees) across Illinois, Indiana, Kentucky, Maryland, New Jersey, Pennsylvania, Tennessee, and Virginia; agreement announced May 19, 2025; closing May 21, 2026.
• Appalachian Utilities, Inc.coreStrategic or Co-development PartnerAcquired by Pennsylvania American Water for approximately $3.5 million (completed October 2025), serving about 1,450 connections in Clinton County, Pennsylvania. Pennsylvania American Water plans to invest over $6.2 million in the system over five years.
• Elizabeth Borough Municipal Authority (EBMA)coreStrategic or Co-development PartnerAcquired by Pennsylvania American Water for $28 million (completed December 2025); wastewater system serving the Elizabeth Borough area. Pennsylvania American Water plans to invest over $25 million over the next five years to improve the system and meet regulatory standards.
• Corner Water Supply and Service CorporationcoreStrategic or Co-development PartnerWater system in Pennsylvania acquired by Pennsylvania American Water for $250,000 (completed November 2025). Pennsylvania American Water plans to invest over $4.3 million over five years to upgrade the system, connect it to existing infrastructure, and meet regulatory standards.
• U.S. Department of Defense (UP Program - Military Services Group)coreStrategic or Co-development PartnerLong-standing ongoing partnership with the DoD through the Utility Privatization (UP) Program; American Water owns and operates water and wastewater systems on 18 U.S. military installations across multiple states.
• SHARES (formerly NJ SHARES)minorImplementation/ SI/ Consulting PartnerPartnered with New Jersey American Water to expand access to the Municipal Customer Assistance Program (MCAP), providing water, sewer, and electric assistance grants to qualifying households within the Liberty Water System in the City of Elizabeth. Liberty Water Company serves approximately 19,203 customers in Elizabeth.
• Project WET, Discover Water, EPA WaterSense, USGS, Leaf Pack Network, Fresh Water Life, and Only Rain Down the DrainminorGTM or Marketing PartnerWater education resource partners promoted through the Water Learning Center on amwater.com, including a free "Water Fun with Puddles" coloring book available in English and Spanish.
• Alliance for Water Efficiency (AWE)minorStrategic or Co-development PartnerAmerican Water is a member of the Alliance for Water Efficiency and uses their online Water Calculator (home-water-works.org) to help customers input household water use information and identify savings opportunities.
• Women's Business Enterprise National Council (WBENC), National Veteran Business Development Council (NVBDC), National Minority Supplier Development Council (NMSDC), Disability:IN, NGLCC, and U.S. Small Business AdministrationcoreGTM or Marketing PartnerAmerican Water's Supplier Engagement and Development Program partners with these certifying organizations to identify and engage certified diverse businesses (MBE/WBE/VBE/SDVBE/DVBE/LGBTBE/DOBE/DBE/HUB) for inclusion in its strategic sourcing projects.

Scale indicators11 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Essential Utilities (formerly Aqua America): Largest direct competitor to American Water in the U.S. investor-owned water and wastewater utility space, serving ~3M people across 10 states including Pennsylvania. Operates the same regulated utility business model with rate-based returns, municipal system acquisitions, and infrastructure investment programs, making it the most comparable peer for Pennsylvania American Water.
• American States Water Company: Investor-owned water and wastewater utility serving ~1M people in California, with a contracted military services subsidiary (Fort Bliss, others). Directly comparable regulated utility model, customer assistance programs, and growth-via-acquisition strategy.
• California Water Service Group: Investor-owned water utility serving ~2M people in California, Hawaii, New Mexico, and Washington. Operates a similar regulated rate-base model, pursues regulated acquisitions, and has comparable customer assistance and conservation programs to Pennsylvania American Water.
• SJW Group: Investor-owned water and wastewater utility serving ~1.5M people in California, Texas, Connecticut, and Maine. Comparable business model with rate-regulated returns, infrastructure investment programs, and acquisition-driven growth, though operating in different states.
• Middlesex Water Company: Investor-owned water and wastewater utility serving ~0.5M people in New Jersey, Delaware, and Pennsylvania. Operates in overlapping Pennsylvania territory and shares the same regulated utility model, state-level rate cases, and treatment infrastructure investment approach.
• Artesian Resources Corporation: Investor-owned water and wastewater utility serving ~0.3M people in Delaware, Maryland, and Pennsylvania. Smaller-scale peer with the same regulated rate-base model and overlapping Mid-Atlantic service territory adjacent to Pennsylvania American Water.
• The York Water Company: The oldest investor-owned water utility in the United States, serving customers in south-central Pennsylvania. Direct in-state peer operating under the same PA PUC regulatory framework, providing a clean comparable for rate case dynamics and customer mix in Pennsylvania.

Broad incumbents

• American Water Works Company (parent): Pennsylvania American Water's publicly-traded parent company (NYSE: AWK), the largest and most geographically diverse U.S. investor-owned water and wastewater utility. Operates 14 state subsidiaries and the Military Services Group; the consolidated entity provides a benchmark for the parent's overall scale, capital allocation, and regulatory relationships.
• Veolia Water North America (Suez/Veolia): Operates water and wastewater treatment services and municipal O&M contracts across the U.S. as a global environmental services giant. Competes with American Water's Contract Services Group for municipal design-build-operate and O&M contracts, including in the broader Mid-Atlantic region.

Regional players

• Liberty Water Company (parent affiliate): Operates municipal water service contracts in the City of Elizabeth, NJ through the parent American Water Contract Services Group. Adjacent regional peer that shares the same parent organization and operates under similar P3 municipal contract structures relevant to Pennsylvania American Water's Contract Services Group.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/amwater
• Facebookfacebook.com/weareamericanwater
• LinkedInlinkedin.com/company/pennsylvania-american-water
• Instagraminstagram.com/wekeeplifflowing

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds15 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A4 records

Investments2 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pennsylvania American Water