Freed
Freed is a San Francisco-based AI clinician assistant for small and midsized independent medical practices; its ambient scribe converts patient visits into specialty-tailored SOAP notes, ICD-10/CPT codes, and letters, with self-learning style adaptation and a usage-based AI Front Desk add-on.
- Company typePrivate
- Founded2023
- HeadquartersSan Francisco, United States
- Headcount1–10
- GTM typeB2C
- OfferingSoftware
What Freed does
Freed (legal entity Freed, Inc.) is a San Francisco-based, venture-backed private company founded in 2022 by Erez Druk and Andrey Bannikov, both former Facebook engineers. It builds an AI clinician assistant aimed primarily at small and midsized independent medical practices across 96+ specialties. The core product is an ambient AI scribe that listens to patient-clinician conversations (in-person or via telehealth/Zoom) and converts them into specialty-tailored structured SOAP notes, ICD-10/CPT/E/M codes, after-visit summaries, and patient letters, with a self-learning per-clinician style adaptation. The platform is sold on tiered SaaS subscriptions (Starter $39, Core $79, Premier $119 per clinician per month) plus a Groups enterprise tier, with a usage-based Front Desk AI receptionist add-on at $149 per 250-call block; it integrates with any web-based EHR via a Chrome extension (EHR Push) and ships native iOS and Android apps. Freed reports 26,000+ clinicians across 1,300+ clinics, ~3M patient visits transcribed per month, 32.6M cumulative visits in 2025, and $20M+ ARR as of April 2025; it is HIPAA- and HITECH-compliant, SOC 2 Type I and Type II certified, and GDPR-aligned. The company has raised $34.25M in total disclosed funding, including a $30M Series A led by Sequoia Capital in March 2025, and was named to CB Insights' 2025 Digital Health 50.
Freed firmographics
Firmographics- Name
- Freed
- Legal name
- Freed, Inc.
- Website
- https://getfreed.ai
- Company type
- Private
- Founded year
- 2023
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Freed is a San Francisco-based AI clinician assistant for small and midsized independent medical practices; its ambient scribe converts patient visits into specialty-tailored SOAP notes, ICD-10/CPT codes, and letters, with self-learning style adaptation and a usage-based AI Front Desk add-on.
- Ownership category
- akta.pro rank
Freed industry classification
Industry- Product category
- AI Clinical Documentation Software
- NAICS
- Offices of Physicians (except Mental Health Specialists) (621111), Offices of Physicians (6211)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Speech Recognition, Dictation & Medical Transcription Platforms (HLACAAAI)
Keywords
Where Freed is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Freed business model
Business model- GTM type
- B2C
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- SaaS Subscriptions (Starter / Core / Premier): Per-clinician monthly or annual SaaS subscriptions with tiered feature differentiation (basic vs. custom templates, longer recordings, group features). Land-and-expand across individuals to clinics.
- Front Desk (Usage-Based AI Phone Coverage): Front Desk AI call handling sold per block of 250 calls at $149/month, with additional blocks added as call volume grows; usage-based pricing on top of base subscription.
- Groups / Enterprise Contracts: Quote-based enterprise tier for multi-clinician practices and health systems with centralized billing, BAAs, SSO, dedicated support, and volume pricing.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Starter — entry-level individual clinician subscription at $39/month (or $33/month annually). |
| Subscription | Monthly | Core — mid-tier subscription at $79/month (or $66/month annually). |
| Subscription | Monthly | Premier — premium subscription at $119/month (or $104/month annually). |
| Subscription | Annual | Groups — quote-based enterprise / multi-clinician tier with "Talk to sales" CTA. |
| Usage-based | Monthly | Front Desk add-on — $149/month per block of 250 calls. |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels7 records
Freed product offering
Product offeringCore offering
Freed builds an AI clinician assistant platform that captures patient-clinician conversations via ambient listening and automatically generates structured clinical notes (e.g., SOAP notes), ICD-10/CPT/E/M codes, patient instructions, and referral letters. The core AI Scribe is augmented by a Clinician Assistant (visit prep and decision support), a Coding Assistant, EHR Push (one-click note transfer), Auto-Generated Clinical Letters, and a separate AI receptionist product called Freed Front Desk. The platform is sold primarily to individual clinicians and small independent medical practices on a per-clinician subscription basis.
Product overview
Freed is a platform-plus-modules AI clinician assistant built for small and midsized independent medical practices. The core platform is the AI Scribe, which converts patient conversations into structured SOAP notes; layered onto it are the Clinician Assistant (visit prep and decision support), the Coding Assistant (ICD-10/CPT/E/M codes), EHR Push (one-click note transfer into web-based EHRs), and Auto-Generated Clinical Letters (patient instructions, referral letters). Adjacent to the clinician suite, Freed offers Freed Front Desk, an AI receptionist and clinic communications platform that handles calls and SMS 24/7 in 90+ languages. The portfolio is sold via tiered subscriptions (Starter, Core, Premier) plus custom Group plans.
Differentiator
Problem solved
Functional benefit
Brands
- Freed Front Desk: AI-powered receptionist and communications platform that answers clinic calls 24/7 in over 90 languages.
- Freed AI Scribe
- Freed Coding Assistant
Products and services
- AI Scribe Ambient AI medical scribe that listens to patient visits in real time, transcribes the conversation, and generates specialty-tailored structured SOAP notes for clinician review. Used by individual clinicians and small practices across 100+ specialties.
- Clinician Assistant AI-powered assistant providing Pre-Visit Prep with patient summaries, quick clinical answers during visits, and a chat interface to edit and expand notes via natural-language prompts. Targeted at individual clinicians.
- Coding Assistant Generates optimized ICD-10, CPT, and E/M codes from the encounter to reduce after-hours work and support accurate medical coding for independent practices.
- EHR Push One-click AI note transfer feature that uses agentic AI to push completed clinical notes directly into any web-based EHR, eliminating manual copy-paste for clinicians in small and midsized practices.
- Auto-Generated Clinical Letters Automatically generates patient instructions, post-visit summaries, and referral letters from the encounter note, reducing after-hours documentation for clinicians.
- Freed Front Desk AI-powered receptionist and clinic communications platform that answers and triages inbound calls 24/7 in over 90 languages, handles scheduling via SMS/voice, and reduces missed-call revenue loss for small clinics. Sold as a usage-based add-on at $149 per block of 250 calls per month.
Quantifiable outcome
- Saves clinicians 2–3 hours per day on documentation
- +5 more outcomes
Companies that use Freed
Customer profileNamed customers25 records
Segments5 records
Ideal customer profiles3 records
Freed technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability9 records
Feature7 records
Freed partnerships and signals
Strategic signalScale indicators11 records
Recent moves6 records
Expansion highlights7 records
Freed competitors and assessment
Company assessmentEmerging players
- Tali AI: Tali AI provides an AI medical scribe and ambient documentation assistant for clinicians, with an emphasis on EHR-integrated voice-to-note workflows for primary care. It overlaps with Freed's core scribe value proposition, especially in primary care and small practice settings.
Direct peers
- Abridge: Abridge is a leading AI medical scribe that converts patient-clinician conversations into structured clinical notes, the same core use case as Freed. It is one of the most heavily capitalized players in the category and a direct head-to-head competitor for both individual clinicians and enterprise health systems.
- Suki AI: Suki is an AI clinician assistant offering ambient note generation, dictation, and coding support, sold per-clinician to ambulatory practices and health systems. It targets the same self-serve and enterprise buyer as Freed and overlaps closely on pricing tier structure and clinical documentation feature set.
- DeepScribe: DeepScribe provides an ambient AI medical scribe that listens to patient visits and auto-generates SOAP notes, with specialty customization. It sells into both independent practices and larger groups, directly mirroring Freed's core product and go-to-market motion.
- Nabla: Nabla offers an ambient AI scribe (Nabla Copilot) and clinical workflow tools for ambulatory practices and health systems. Its product and target customer base substantially overlap with Freed, and it is frequently mentioned alongside Freed in AI scribe market coverage.
- Ambience Healthcare: Ambience Healthcare provides an AI medical scribe and clinical documentation platform focused on specialty groups and health systems. It competes with Freed upmarket in larger clinical settings and shares the ambient scribe + coding workflow positioning.
- Augmedix: Augmedix (now part of Commure) provides AI-augmented medical documentation and ambient scribing services for hospitals and health systems. It targets a similar clinician buyer to Freed but skews more toward enterprise and live-augmented documentation.
- Sunoh.ai: Sunoh.ai is an EHR-integrated AI medical scribe that listens to patient-provider conversations and generates SOAP notes, marketed heavily to ambulatory practices. It is a direct competitor in the same PLG-style, per-clinician pricing model.
- Robin Healthcare: Robin Healthcare offers an AI medical scribe and clinician assistant that produces notes and orders from patient encounters for ambulatory and surgical specialists. It overlaps directly with Freed's specialty-tailored scribing and clinician-assistant features.
Broad incumbents
- Nuance (DAX) / Microsoft DAX Copilot: Nuance Dragon Ambient eXperience (DAX), now part of Microsoft, is the most established enterprise ambient AI scribe, deeply embedded in many health systems via Microsoft Cloud for Healthcare. It competes with Freed most directly as Freed moves upmarket into larger provider groups.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks7 records
Key highlights7 records
Customer concentration
Freed social profiles
Digital presenceFreed compliance and trust
Trust signalCompliance6 records
Freed financial estimates
Financial estimateRevenue estimate
Valuation estimate
Freed leadership team
Management profileNumber of profiles
Profiles2 records
Freed funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Freed M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Freed
What does Freed do?
Freed builds an AI clinician assistant platform that captures patient-clinician conversations via ambient listening and automatically generates structured clinical notes (e.g., SOAP notes), ICD-10/CPT/E/M codes, patient instructions, and referral letters. The core AI Scribe is augmented by a Clinician Assistant (visit prep and decision support), a Coding Assistant, EHR Push (one-click note transfer), Auto-Generated Clinical Letters, and a separate AI receptionist product called Freed Front Desk. The platform is sold primarily to individual clinicians and small independent medical practices on a per-clinician subscription basis.
Is Freed a public or private company?
Freed is a private company. It is classified as venture growth investor backed and is currently operating.
When was Freed founded?
Freed was founded in 2023. It employs 1 to 10 people.
Where is Freed based?
Freed is headquartered in San Francisco, United States, in the North America region.
How does Freed make money?
Three revenue lines are on record. SaaS Subscriptions (Starter / Core / Premier) is the primary driver. The others are front Desk (Usage-Based AI Phone Coverage) and groups / Enterprise Contracts.
Who are Freed's main competitors?
Tali AI is listed as an emerging player. Direct peers are Abridge, Suki AI, DeepScribe, Nabla, Ambience Healthcare, Augmedix, Sunoh.ai and Robin Healthcare. Nuance (DAX) / Microsoft DAX Copilot is listed as a broad incumbent.
Does Freed have an API?
No public API is recorded for Freed.
What industry is Freed in?
Freed's product category is AI Clinical Documentation Software. Its primary akta.pro industry code is HLACAAAI, Speech Recognition, Dictation & Medical Transcription Platforms. Its NAICS code is 621111 and its SIC code is 7372.