Ambience Healthcare
- Company typePrivate
- Founded2020
- HeadquartersSan Francisco, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
Ambience Healthcare firmographics
Firmographics- Name
- Ambience Healthcare
- Legal name
- Ambience Healthcare, Inc.
- Website
- https://ambiencehealthcare.com
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
Ambience Healthcare industry classification
Industry- Product category
- AI Clinical Documentation and Revenue Integrity Software
- NAICS
- Computer Systems Design Services (541512)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Ambulatory & Physician Practice EHRs (HLACAAAB)
- akta.pro secondary industry
- Patient Intake, Digital Registration & eForms (HLACAEAF)
Keywords
Where Ambience Healthcare is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Ambience Healthcare business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Enterprise SaaS subscription to AI documentation & revenue integrity platform: Recurring software subscriptions to Ambience's clinical documentation, coding, and revenue integrity platform sold to large health systems, academic medical centers, and enterprise provider groups. Pricing is enterprise contract-based (not publicly disclosed).
- Performance incentive-based contracts: Outcome-tied contracts that link a portion of Ambience's compensation directly to measurable financial outcomes delivered for health systems (e.g., coding accuracy, HCC capture, wRVU uplift). One of the first AI companies to formalize this model.
- Implementation, training and customer enablement services: White-glove implementation services included with deployments, supported by 24/7 live support chat, 15-minute SLA, and Care Transformation team. Bundled with enterprise contracts.
- Channel / marketplace distribution: Available through the Microsoft Azure Marketplace, athenahealth Marketplace, and Epic Toolbox, enabling indirect purchase via existing cloud / EHR procurement relationships.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Quote-based enterprise contract — pricing not publicly listed |
| Outcome Based/ Performance | Multi-year contract | Performance incentive-based (outcome-tied) contract component |
Go-to-market motion5 records
Distribution channels6 records
Marketing channels9 records
Ambience Healthcare product offering
Product offeringCore offering
Ambience Healthcare develops an AI operating system for healthcare organizations that combines ambient listening with chart-aware reasoning to automate clinical documentation, medical coding (ICD-10, CPT, HCC, E/M), and revenue integrity workflows. The platform is sold as enterprise SaaS to large U.S. health systems, academic medical centers, and provider groups, and integrates natively inside Epic, Oracle Cerner, and athenahealth EHRs across ambulatory, emergency, and inpatient settings.
Differentiator
Problem solved
Functional benefit
Products and services
- Ambience AI Operating System for Clinical Documentation Enterprise AI platform that captures clinician-patient encounters, generates coding-ready clinical notes in real time, and supports documentation, coding, and revenue integrity workflows for health systems, academic medical centers, and provider groups across ambulatory, emergency, and inpatient settings.
- AI-Powered Conditions Advisor (Inpatient) Inpatient AI capability for hospital medicine and hospitalist teams that reads the full patient record to surface clinical signals and evidence supporting potentially missed secondary diagnoses at the point of care.
- Chart Chat (EHR-Embedded AI Copilot) EHR-embedded conversational AI copilot for clinicians that answers natural-language clinical questions with citations from BMJ Best Practice, directly inside the EHR chart. Includes a Chart Chat for Nursing variant with a three-tier safety framework.
- HCC Compliance Validator Real-time HCC documentation tool that flags documentation gaps during the encounter and validates clinician-selected diagnoses against CMS MEAT criteria to ensure compliant risk-adjustment capture.
- Ambience Nursing Suite (Nursing Summary and Ambient Flowsheet Documentation) AI suite for inpatient nurses that synthesizes clinical and psychosocial context per patient at shift start and converts narrated patient assessment into structured flowsheet documentation, co-designed with frontline nurses via the Ambience Nursing Council.
- ED-Specific Documentation Suite (ED Intake, ED MDM, Critical Care Assist) Emergency department documentation suite covering ED intake, ED medical decision-making, critical care capture, time-stamping, independent interpretation fields, procedure capture, and offline/mobile support via Epic Haiku.
- Chart-Aware Inpatient Documentation Suite (H&P, Progress, Discharge, Patient Summary) Inpatient suite that combines chart-aware reasoning with ambient input to generate H&Ps, progress notes, discharge summaries, and patient summaries for hospital medicine and hospitalist teams.
- Patient Summary (Pre-Visit Care Context) Pre-visit AI capability that summarizes a patient's history and current status before the encounter, tailored by specialty and configurable as chronological or problem-based view, supporting fast, safe clinical orientation.
- Native EHR Integration Layer (Epic, Oracle Cerner, athenahealth) Standards-based integration platform using FHIR, REST, and SMART on FHIR APIs that embeds Ambience inside Epic, Oracle Cerner Millennium, and athenahealth EHRs to read and write directly into the chart without copy/paste or extra interfaces.
- Impact Analytics Dashboard Real-time analytics dashboard for health-system leaders that surfaces provider adoption, code capture uplift, revenue per encounter, documentation completeness, and missed opportunity trends by provider, specialty, or site.
Quantifiable outcome
- 80%+ average clinician utilization across health-system deployments; 90% utilization in Ardent Health pilot
- +11 more outcomes
Companies that use Ambience Healthcare
Customer profileNamed customers11 records
Segments5 records
Ideal customer profiles3 records
Ambience Healthcare technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability5 records
Feature10 records
Ambience Healthcare partnerships and signals
Strategic signalPartnerships
16 partnerships are on record, tiered flagship, core and minor.
- MultiCare Health SystemflagshipSelected Ambience following the most comprehensive head-to-head evaluation in healthcare (550+ clinicians across 20+ specialties); expanding to 1,500 clinicians across all specialties and care settings.
- OpenAIflagshipAmbience is one of the first launch partners for OpenAI for Healthcare, building ambient listening and automated documentation on OpenAI's HIPAA-compliant API and GPT-5.2 models. Ambience also became the first ambient AI platform to launch Inpatient CDI at the Point of Care built on OpenAI (Oct 2025), and powers Chart Chat via OpenAI's Reinforcement Fine-Tuning. Ambience's AI platform surpassed clinician performance by 27% in medical coding using a new OpenAI breakthrough (May 2025).
- Ardent HealthflagshipEnterprise-wide deployment of Ambience's AI platform for documentation, coding and clinical workflows across Ardent's ambulatory network following a high-performing pilot across 17 specialties and 7 languages with 90% clinician utilization.
- Epic SystemsflagshipJoined the Epic Toolbox (August 2025) and built directly into Epic Hyperspace and Haiku using SMART on FHIR and the Epic Ambient Module, plus native FHIR APIs to read/write the chart. Deployment through the Epic Toolbox streamlines security review and configuration.
- Onvida HealthcorePartnership to enhance patient care and revolutionize clinical workflows with AI technology across multiple clinical sites in southern Arizona; subsequent launch of frontier ambient AI capabilities inside Epic (Sept 2025) generating $24K per physician.
- Houston MethodistflagshipCollaboration to revolutionize emergency and inpatient care via Ambience's AI technology seamlessly integrated into Houston Methodist's EHR. Initial phased ambulatory deployment expanded enterprise-wide in February 2026 across ambulatory, emergency, and inpatient settings.
- Microsoft (Azure Marketplace)coreAmbience's AI platform for documentation, CDI, and coding is available on the Microsoft Azure Marketplace, giving Azure customers worldwide access to the platform via their existing Microsoft procurement relationships.
- Cleveland ClinicflagshipAnnounced the rollout of Ambience's AI platform for documentation, CDI, and point-of-care coding; Cleveland Clinic piloted and scaled to 4,000+ clinicians across 5 products, and was the first pilot site for Chart Chat for Nursing.
- athenahealthcoreJoined athenahealth's Marketplace Program and MDP (Marketplace Development Partner) program. Integrates seamlessly into real-time chart workflows via the Athenahealth Marketplace, writing directly into the patient record without toggling or extra clicks.
- Alpine Physician PartnersminorPartnership to implement Ambience's clinical AI technology supporting scribing, coding, CDI, and patient summaries, saving clinicians more than 3 hours per day to focus on patient relationships.
- Pediatric AssociatesminorPartnership to leverage Ambience's AI operating system to enhance quality of care for patients, reduce documentation time for clinicians, and streamline pediatric workflows.
- Oracle Health (Cerner)coreEnd-to-end Cerner Millennium EHR integration (March 2024) with FHIR and REST APIs, supporting clinical workflows without introducing new screens or interfaces.
- Midi HealthminorPartnership to expand women's health specialty services, leveraging Ambience's suite of AI tools fully integrated with Athenahealth EHR.
- St. Luke's Health SystemflagshipPartnership to reduce clinician burnout and increase patient face time; pilot achieved 25% burnout reduction and ~23% more patient face time, leading to enterprise expansion across 370 clinics and 8 medical centers.
- John Muir HealthcoreLaunched end-to-end Epic EHR integrations with generative AI; collaboration built in a record two weeks and progressed to a full enterprise rollout in February 2025.
- Eventus WholeHealthminorCo-developed a new AI-powered platform of generative AI tools to support clinicians and reimagine the workflow of value-based primary care.
Scale indicators16 records
Recent moves6 records
Expansion highlights6 records
Ambience Healthcare competitors and assessment
Company assessmentDirect peers
- Abridge: Abridge is the closest direct competitor to Ambience in enterprise ambient AI scribing for U.S. health systems. Together they control roughly 43% of the ambient scribe market in 2025 and compete head-to-head in evaluations at large health systems.
- Suki AI: Suki offers an AI ambient assistant and clinical documentation platform for clinicians and health systems, with comparable specialty coverage and EHR integration approach. Competes with Ambience for ambient AI budget at mid-size and enterprise providers.
- DeepScribe: DeepScribe provides ambient AI medical scribe technology for healthcare organizations, with a comparable enterprise go-to-market into specialty practices and health systems. Direct competitor in the ambient AI documentation category.
- Nabla: Nabla offers ambient AI clinical documentation tools for clinicians, positioned as a competing ambient scribe platform. While initially more ambulatory-focused, it overlaps with Ambience in the broader clinical documentation category.
- Augmedix (Commure): Augmedix, now part of Commure, provides AI-powered ambient documentation and clinical data products for hospitals and health systems. Direct peer to Ambience in the enterprise ambient AI scribe category.
Broad incumbents
- Microsoft DAX Copilot (Nuance): DAX Copilot, built on Nuance's clinical speech and now distributed by Microsoft, is the dominant incumbent in enterprise ambient documentation. Microsoft is also a channel partner for Ambience via Azure Marketplace, illustrating both overlap and indirect competition.
- Commure: Commure is a healthcare technology platform that has aggregated several ambient AI and clinical workflow products (including Augmedix). It is both a direct competitor and a potential consolidator in the space where Ambience competes.
- 3M Health Information Systems (M*Modal): 3M HIS (M*Modal) provides enterprise speech recognition, computer-assisted coding, and CDI technology used by large health systems. Overlaps with Ambience on coding accuracy, CDI, and ambient documentation as a broad incumbent.
Emerging players
- Iodine Software: Iodine Software specializes in AI-driven healthcare revenue cycle management and clinical documentation improvement (CDI). It overlaps with Ambience's revenue integrity, HCC capture, and CDI modules, especially in inpatient settings.
- Notable: Notable provides AI-powered automation for health systems including ambient documentation, scheduling, and patient intake workflows. Comparable to Ambience on ambient documentation with overlapping ambulatory and inpatient use cases.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Ambience Healthcare social profiles
Digital presenceAmbience Healthcare financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ambience Healthcare leadership team
Management profileNumber of profiles
Profiles6 records
Ambience Healthcare subsidiaries and ownership
Company hierarchySubsidiaries2 records
Ambience Healthcare funding detail
Funding detailFunding overview
Funding rounds4 records
Investors12 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ambience Healthcare M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ambience Healthcare
What does Ambience Healthcare do?
Ambience Healthcare develops an AI operating system for healthcare organizations that combines ambient listening with chart-aware reasoning to automate clinical documentation, medical coding (ICD-10, CPT, HCC, E/M), and revenue integrity workflows. The platform is sold as enterprise SaaS to large U.S. health systems, academic medical centers, and provider groups, and integrates natively inside Epic, Oracle Cerner, and athenahealth EHRs across ambulatory, emergency, and inpatient settings.
Is Ambience Healthcare a public or private company?
Ambience Healthcare is a private company. It is classified as venture growth investor backed and is currently operating.
When was Ambience Healthcare founded?
Ambience Healthcare was founded in 2020. It employs 101 to 250 people.
Where is Ambience Healthcare based?
Ambience Healthcare is headquartered in San Francisco, United States, in the North America region.
How does Ambience Healthcare make money?
Four revenue lines are on record. Enterprise SaaS subscription to AI documentation & revenue integrity platform is the primary driver. The others are performance incentive-based contracts, implementation, training and customer enablement services and channel / marketplace distribution.
Who are Ambience Healthcare's main competitors?
Direct peers on record are Abridge, Suki AI, DeepScribe, Nabla and Augmedix (Commure). Broad incumbents are Microsoft DAX Copilot (Nuance), Commure and 3M Health Information Systems (M*Modal). Emerging players are Iodine Software and Notable.
Does Ambience Healthcare have an API?
Yes. Ambience Healthcare exposes standards-based FHIR and REST APIs that enable native integration with Epic (via SMART on FHIR and the Epic Ambient Module within Hyperspace and Haiku), Cerner Millennium, and Athenahealth (via the Athenahealth Marketplace and MDP program). The APIs allow read/write access to the EHR chart, plus real-time syncs for schedules, patient lists, and problem lists. No public developer portal or standalone public API documentation was found; the API surface appears partner-/enterprise-facing, with documentation routed through EHR partner programs and the Trust Center (trust.ambiencehealthcare.com).
What industry is Ambience Healthcare in?
Ambience Healthcare's product category is AI Clinical Documentation and Revenue Integrity Software. Its primary akta.pro industry code is HLACAAAB, Ambulatory & Physician Practice EHRs, with a secondary code of HLACAEAF, Patient Intake, Digital Registration & eForms. Its NAICS code is 541512 and its SIC code is 7372.