Flexport
Flexport is an AI-powered global logistics platform coordinating freight forwarding, customs brokerage, fulfillment, and trade finance from factory to customer door. It serves approximately 13,000 enterprise and mid-market customers across 147 countries using machine learning consolidation and autonomous AI agents.
- Company typePrivate
- Founded2013
- HeadquartersSan Francisco, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
Flexport firmographics
Firmographics- Name
- Flexport
- Legal name
- Flexport, Inc.
- Website
- https://flexport.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Flexport is an AI-powered global logistics platform coordinating freight forwarding, customs brokerage, fulfillment, and trade finance from factory to customer door. It serves approximately 13,000 enterprise and mid-market customers across 147 countries using machine learning consolidation and autonomous AI agents.
- Ownership category
- akta.pro rank
Flexport industry classification
Industry- Product category
- Global Logistics and Freight Forwarding Services
- NAICS
- Freight Transportation Arrangement (488510), Support Activities for Transportation (488)
- SIC
- Arrangement Of Transportation Of Freight & Cargo (4731)
- akta.pro primary industry
- Ocean Export Forwarding (Booking/VGM/SI/BL) (TLACABAF)
- akta.pro secondary industry
- Shipper-Carrier Direct Contracting Networks (TLAEAJAC)
Keywords
Where Flexport is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Flexport business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Freight Forwarding Services: Core freight forwarding revenue from ocean, air, and trucking services. Machine learning-based consolidation engine delivers average 10% freight cost savings while generating revenue through freight margins.
- Customs Brokerage: Customs brokerage services including entry automation, duty drawback algorithms, and trade advisory. Company has saved customers over $900M in tariffs through these services. Gross profit from customs brokerage doubled in 2025.
- E-commerce Fulfillment: End-to-end fulfillment services from network of fulfillment centers offering 99% on-time shipping and 97%+ on-time delivery for omnichannel sellers
- Flexport Capital (Trade Finance): Working capital and trade financing services helping importers address supply chain costs. Partnership with BlackRock provides $250M in supply chain financing pool. Revenue from interest and financing fees.
- Cargo Insurance: Insurance products underwritten by authorized insurance company, offered through locally licensed subsidiaries
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Enterprise Freight Forwarding |
| Unit Pricing | Pay-as-you-go | Dangerous Goods Training |
| Freemium | Pay-as-you-go | Free Tools |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels8 records
Flexport product offering
Product offeringCore offering
Flexport operates an AI-powered end-to-end global logistics platform that moves freight from manufacturers to delivery destinations, coordinating ocean, air, and trucking forwarding, licensed customs brokerage, e-commerce and B2B fulfillment, trade finance via Flexport Capital, cargo insurance, and dangerous goods certification. The unified platform provides SKU-level visibility, machine-learning-based consolidation, AI-driven customs auditing, and autonomous AI agents that handle roughly 40% of forwarding operations.
Product overview
Flexport is a logistics and supply chain technology company offering a platform-plus-modules architecture centered on the Flexport Platform. The core platform provides end-to-end visibility and orchestration across freight forwarding (Ocean, Air, Trucking), customs brokerage, and fulfillment services (eCommerce, B2B). Surrounding the core are specialized add-on modules for tariff management (Tariff Simulator, Tariff Refund Calculator, Compliance Audit, Classification), trade advisory, trade finance, and insurance. AI-powered capabilities include Flexport Intelligence for analytics and the Control Tower for supply chain visibility. Developer access is available through the Flexport Developer Portal with REST APIs and EDI support. The company also operates FlexU for education and offers dangerous goods certification training. The 2026 Winter Release introduced Flexport Atlas as a public real-time ocean shipping visualization tool.
Differentiator
Problem solved
Functional benefit
Brands
- Flexport Capital: Trade finance and working capital services for supply chain financing
- Flexport Fulfillment
- Flexport.org
- FlexU
- Flexport Atlas
- Flexport Intelligence
- Flexport Control Tower
- Flexport Platform
- Deliverr
Products and services
- Flexport Platform End-to-end supply chain orchestration platform providing SKU-level visibility from PO creation through clearance and delivery, syncing data across key supply chain applications and coordinating all freight modes and fulfillment operations for importers, exporters, and brands.
- Ocean Freight Digital ocean freight forwarding for FCL and LCL shipments with world-class consolidation services, SKU-level tracking through clearance and delivery, and expert team support, leveraging a machine-learning consolidation and routing engine for cost optimization.
- Air Freight Expedited air cargo forwarding services including charter options, live shipment updates, actionable reports, and cost-optimized solutions for time-sensitive shipments, including specialized handling for high-value data center equipment and dangerous goods.
- Trucking Comprehensive trucking services covering drayage, cartage, full truckload (FTL), and less-than-truckload (LTL) with SKU-level visibility, integrated platform pricing, and a nationwide carrier network.
- Customs Brokerage Licensed customs clearance combining customs brokers with automation, duty drawback algorithms, and AI compliance auditing, having saved customers over $900M in tariffs and recovered more than $700M through optimized drawback operations.
- eCommerce Fulfillment End-to-end e-commerce fulfillment service delivering 99% on-time shipping and 97%+ on-time delivery, with direct integrations for Shopify, Walmart, and SHEIN Marketplace merchants.
- B2B Fulfillment Wholesale distribution and B2B fulfillment partner network that connects global logistics services to retailers for high-growth brands selling through retail channels.
- Flexport Capital (Trade Finance) Working capital and trade financing services through Flexport Capital, providing inventory financing and supply chain financing via a $250M BlackRock-backed pool to help importers manage cash flow and tariff-driven costs.
- Cargo Insurance Insurance protection for goods in transit, underwritten by an authorized insurance company through Flexport Insurance Holding Company LLC and Flexport Insurance Solutions LLC, with coverage up to $1M+ per shipment.
- Dangerous Goods Certification Training IATA-endorsed training programs and consultancy for dangerous goods compliance, including ICAO/IATA DGR Initial and Refresher courses, IMDG Code certification, and lithium battery specialization, delivered by one of the industry's only Competency Based Training Accredited institutions.
- Trade Advisory Advanced trade strategy advisory services that help businesses navigate tariff volatility, trade policy changes, and compliance requirements across global markets, leveraging Flexport's data and licensed brokerage capabilities.
- Flexport Developer Portal and APIs Public developer portal offering API documentation, tutorials, and EDI documentation for booking, tracking, and supply chain management integrations with Flexport's core logistics platform.
Quantifiable outcome
- Average 10% reduction in international freight spend through ML-based consolidation
- +6 more outcomes
Companies that use Flexport
Customer profileNamed customers8 records
Segments4 records
Ideal customer profiles3 records
Flexport technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability9 records
Feature8 records
Flexport partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered minor.
- TMV LogisticsminorFlexport CEO Ryan Petersen serves as industry advisor to TMV Logistics $200M venture fund targeting maritime, shipbuilding, ports and intermodal logistics innovation.
- NatilusminorParticipated as investor in Natilus $28M Series A for blended-wing body aircraft development, with Flexport ordering KONA cargo aircraft and potential future freight applications.
Scale indicators14 records
Recent moves7 records
Expansion highlights6 records
Flexport competitors and assessment
Company assessmentDirect peers
- Expeditors International: US-listed freight forwarder providing ocean, air, and customs services globally. Comparable to Flexport's forwarding and customs brokerage core, with a similar enterprise customer focus but a less platform-driven technology stack.
- Kuehne+Nagel: One of the world's largest traditional freight forwarders offering ocean, air, and overland forwarding plus customs brokerage. Directly comparable to Flexport's core forwarding business but with a much larger, more legacy operational footprint that Flexport is trying to out-tech.
- DSV: Global freight forwarder and logistics provider with strong ocean, air, and road forwarding capabilities. Comparable to Flexport as a multimodal forwarder serving enterprise shippers, though with a more consolidation-driven, less software-native model.
- C.H. Robinson: Major North American freight broker and 3PL offering ocean, air, and truckload services alongside managed transportation technology. Comparable to Flexport in offering multimodal forwarding plus tech-enabled brokerage, though with a heavier North American trucking tilt.
Broad incumbents
- DHL Global Forwarding: Division of Deutsche Post DHL offering global ocean and air freight forwarding, customs, and supply chain services. Comparable to Flexport's forwarding core but as part of a much broader integrator (parcel, express, supply chain) portfolio.
- XPO Logistics: Large North American less-than-truckload and asset-based logistics provider with technology-enabled freight services. Comparable to Flexport in multimodal freight and technology emphasis, but with owned truckload/LTL assets rather than a pure asset-light forwarder model.
- FedEx Logistics: Freight forwarding, customs brokerage, and supply chain arm of FedEx. Comparable to Flexport's forwarding and customs products but bundled inside a global integrator with parcel and express operations.
- UPS Supply Chain Solutions: Freight forwarding, contract logistics, and customs arm of UPS serving global shippers. Comparable to Flexport in forwarding, customs, and contract logistics, though distributed through UPS's broader integrator network.
Emerging players
- project44: Logistics visibility and supply chain technology platform providing real-time shipment tracking and connectivity across ocean, air, truck, and rail. Comparable to Flexport's Control Tower and SKU-level visibility capabilities but without the asset-light forwarding operations.
- ShipBob: Technology-enabled e-commerce fulfillment network serving omnichannel brands across the US and internationally. Comparable to Flexport's Deliverr-based e-commerce fulfillment business and its Shopify merchant pipeline.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Flexport social profiles
Digital presenceFlexport compliance and trust
Trust signalCompliance6 records
Flexport financial estimates
Financial estimateRevenue estimate
Valuation estimate
Flexport leadership team
Management profileNumber of profiles
Profiles8 records
Flexport subsidiaries and ownership
Company hierarchySubsidiaries9 records
Flexport funding detail
Funding detailFunding overview
Funding rounds19 records
Investors67 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Flexport M&A and investment
M&A and investmentM&A5 records
Investments61 records
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Flexport
What does Flexport do?
Flexport operates an AI-powered end-to-end global logistics platform that moves freight from manufacturers to delivery destinations, coordinating ocean, air, and trucking forwarding, licensed customs brokerage, e-commerce and B2B fulfillment, trade finance via Flexport Capital, cargo insurance, and dangerous goods certification. The unified platform provides SKU-level visibility, machine-learning-based consolidation, AI-driven customs auditing, and autonomous AI agents that handle roughly 40% of forwarding operations.
Is Flexport a public or private company?
Flexport is a private company. It is classified as venture growth investor backed and is currently operating.
When was Flexport founded?
Flexport was founded in 2013. It employs 1,001 to 5,000 people.
Where is Flexport based?
Flexport is headquartered in San Francisco, United States, in the North America region.
How does Flexport make money?
Five revenue lines are on record. Freight Forwarding Services are the primary driver. The others are customs Brokerage, E-commerce Fulfillment, flexport Capital (Trade Finance) and cargo Insurance.
Who are Flexport's main competitors?
Direct peers on record are Expeditors International, Kuehne+Nagel, DSV and C.H. Robinson. Broad incumbents are DHL Global Forwarding, XPO Logistics, FedEx Logistics and UPS Supply Chain Solutions. Emerging players are project44 and ShipBob.
Does Flexport have an API?
Yes. Flexport offers a public developer portal with API documentation, API tutorials, and EDI documentation. The platform provides API endpoints for booking, tracking, and supply chain management. Access requires authentication with API keys, and Flexport may implement rate-limiting and IP whitelisting. The API supports integration with Flexport's core logistics platform for freight forwarding, customs, and fulfillment services. Developer documentation is at developers.flexport.com/s/api.
What industry is Flexport in?
Flexport's product category is Global Logistics and Freight Forwarding Services. Its primary akta.pro industry code is TLACABAF, Ocean Export Forwarding (Booking/VGM/SI/BL), with a secondary code of TLAEAJAC, Shipper-Carrier Direct Contracting Networks. Its NAICS code is 488510 and its SIC code is 4731.