Flexport

Name

Flexport

Legal name

Flexport, Inc.

Website

https://flexport.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Flexport is an AI-powered global logistics platform coordinating freight forwarding, customs brokerage, fulfillment, and trade finance from factory to customer door. It serves approximately 13,000 enterprise and mid-market customers across 147 countries using machine learning consolidation and autonomous AI agents.

Ownership category

akta.pro rank

Product category

Global Logistics and Freight Forwarding Services

NAICS

Freight Transportation Arrangement (488510), Support Activities for Transportation (488)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Ocean Export Forwarding (Booking/VGM/SI/BL) (TLACABAF)

akta.pro secondary industry

Shipper-Carrier Direct Contracting Networks (TLAEAJAC)

Keywords

• Freight forwarding services
• Customs brokerage
• Supply chain technology
• Logistics platform software
• Trade finance services

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Freight Forwarding Services: Core freight forwarding revenue from ocean, air, and trucking services. Machine learning-based consolidation engine delivers average 10% freight cost savings while generating revenue through freight margins.
2. Customs Brokerage: Customs brokerage services including entry automation, duty drawback algorithms, and trade advisory. Company has saved customers over $900M in tariffs through these services. Gross profit from customs brokerage doubled in 2025.
3. E-commerce Fulfillment: End-to-end fulfillment services from network of fulfillment centers offering 99% on-time shipping and 97%+ on-time delivery for omnichannel sellers
4. Flexport Capital (Trade Finance): Working capital and trade financing services helping importers address supply chain costs. Partnership with BlackRock provides $250M in supply chain financing pool. Revenue from interest and financing fees.
5. Cargo Insurance: Insurance products underwritten by authorized insurance company, offered through locally licensed subsidiaries

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Flexport operates an AI-powered end-to-end global logistics platform that moves freight from manufacturers to delivery destinations, coordinating ocean, air, and trucking forwarding, licensed customs brokerage, e-commerce and B2B fulfillment, trade finance via Flexport Capital, cargo insurance, and dangerous goods certification. The unified platform provides SKU-level visibility, machine-learning-based consolidation, AI-driven customs auditing, and autonomous AI agents that handle roughly 40% of forwarding operations.

Product overview

Flexport is a logistics and supply chain technology company offering a platform-plus-modules architecture centered on the Flexport Platform. The core platform provides end-to-end visibility and orchestration across freight forwarding (Ocean, Air, Trucking), customs brokerage, and fulfillment services (eCommerce, B2B). Surrounding the core are specialized add-on modules for tariff management (Tariff Simulator, Tariff Refund Calculator, Compliance Audit, Classification), trade advisory, trade finance, and insurance. AI-powered capabilities include Flexport Intelligence for analytics and the Control Tower for supply chain visibility. Developer access is available through the Flexport Developer Portal with REST APIs and EDI support. The company also operates FlexU for education and offers dangerous goods certification training. The 2026 Winter Release introduced Flexport Atlas as a public real-time ocean shipping visualization tool.

Differentiator

Problem solved

Functional benefit

Brands

• Flexport Capital: Trade finance and working capital services for supply chain financing
• Flexport Fulfillment
• Flexport.org
• FlexU
• Flexport Atlas
• Flexport Intelligence
• Flexport Control Tower
• Flexport Platform
• Deliverr

Products and services

• Flexport Platform End-to-end supply chain orchestration platform providing SKU-level visibility from PO creation through clearance and delivery, syncing data across key supply chain applications and coordinating all freight modes and fulfillment operations for importers, exporters, and brands.
• Ocean Freight Digital ocean freight forwarding for FCL and LCL shipments with world-class consolidation services, SKU-level tracking through clearance and delivery, and expert team support, leveraging a machine-learning consolidation and routing engine for cost optimization.
• Air Freight Expedited air cargo forwarding services including charter options, live shipment updates, actionable reports, and cost-optimized solutions for time-sensitive shipments, including specialized handling for high-value data center equipment and dangerous goods.
• Trucking Comprehensive trucking services covering drayage, cartage, full truckload (FTL), and less-than-truckload (LTL) with SKU-level visibility, integrated platform pricing, and a nationwide carrier network.
• Customs Brokerage Licensed customs clearance combining customs brokers with automation, duty drawback algorithms, and AI compliance auditing, having saved customers over $900M in tariffs and recovered more than $700M through optimized drawback operations.
• eCommerce Fulfillment End-to-end e-commerce fulfillment service delivering 99% on-time shipping and 97%+ on-time delivery, with direct integrations for Shopify, Walmart, and SHEIN Marketplace merchants.
• B2B Fulfillment Wholesale distribution and B2B fulfillment partner network that connects global logistics services to retailers for high-growth brands selling through retail channels.
• Flexport Capital (Trade Finance) Working capital and trade financing services through Flexport Capital, providing inventory financing and supply chain financing via a $250M BlackRock-backed pool to help importers manage cash flow and tariff-driven costs.
• Cargo Insurance Insurance protection for goods in transit, underwritten by an authorized insurance company through Flexport Insurance Holding Company LLC and Flexport Insurance Solutions LLC, with coverage up to $1M+ per shipment.
• Dangerous Goods Certification Training IATA-endorsed training programs and consultancy for dangerous goods compliance, including ICAO/IATA DGR Initial and Refresher courses, IMDG Code certification, and lithium battery specialization, delivered by one of the industry's only Competency Based Training Accredited institutions.
• Trade Advisory Advanced trade strategy advisory services that help businesses navigate tariff volatility, trade policy changes, and compliance requirements across global markets, leveraging Flexport's data and licensed brokerage capabilities.
• Flexport Developer Portal and APIs Public developer portal offering API documentation, tutorials, and EDI documentation for booking, tracking, and supply chain management integrations with Flexport's core logistics platform.

Quantifiable outcome

• Average 10% reduction in international freight spend through ML-based consolidation
• +6 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability9 records

Feature8 records

Partnerships

Two partnerships are on record, tiered minor.

• TMV LogisticsminorStrategic or Co-development Partner · 26 May 2026Flexport CEO Ryan Petersen serves as industry advisor to TMV Logistics $200M venture fund targeting maritime, shipbuilding, ports and intermodal logistics innovation.
• NatilusminorStrategic or Co-development Partner · 20 February 2026Participated as investor in Natilus $28M Series A for blended-wing body aircraft development, with Flexport ordering KONA cargo aircraft and potential future freight applications.

Scale indicators14 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Expeditors International: US-listed freight forwarder providing ocean, air, and customs services globally. Comparable to Flexport's forwarding and customs brokerage core, with a similar enterprise customer focus but a less platform-driven technology stack.
• Kuehne+Nagel: One of the world's largest traditional freight forwarders offering ocean, air, and overland forwarding plus customs brokerage. Directly comparable to Flexport's core forwarding business but with a much larger, more legacy operational footprint that Flexport is trying to out-tech.
• DSV: Global freight forwarder and logistics provider with strong ocean, air, and road forwarding capabilities. Comparable to Flexport as a multimodal forwarder serving enterprise shippers, though with a more consolidation-driven, less software-native model.
• C.H. Robinson: Major North American freight broker and 3PL offering ocean, air, and truckload services alongside managed transportation technology. Comparable to Flexport in offering multimodal forwarding plus tech-enabled brokerage, though with a heavier North American trucking tilt.

Broad incumbents

• DHL Global Forwarding: Division of Deutsche Post DHL offering global ocean and air freight forwarding, customs, and supply chain services. Comparable to Flexport's forwarding core but as part of a much broader integrator (parcel, express, supply chain) portfolio.
• XPO Logistics: Large North American less-than-truckload and asset-based logistics provider with technology-enabled freight services. Comparable to Flexport in multimodal freight and technology emphasis, but with owned truckload/LTL assets rather than a pure asset-light forwarder model.
• FedEx Logistics: Freight forwarding, customs brokerage, and supply chain arm of FedEx. Comparable to Flexport's forwarding and customs products but bundled inside a global integrator with parcel and express operations.
• UPS Supply Chain Solutions: Freight forwarding, contract logistics, and customs arm of UPS serving global shippers. Comparable to Flexport in forwarding, customs, and contract logistics, though distributed through UPS's broader integrator network.

Emerging players

• project44: Logistics visibility and supply chain technology platform providing real-time shipment tracking and connectivity across ocean, air, truck, and rail. Comparable to Flexport's Control Tower and SKU-level visibility capabilities but without the asset-light forwarding operations.
• ShipBob: Technology-enabled e-commerce fulfillment network serving omnichannel brands across the US and internationally. Comparable to Flexport's Deliverr-based e-commerce fulfillment business and its Shopify merchant pipeline.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/flexport
• Facebookfacebook.com/flexport
• LinkedInlinkedin.com/company/flexport

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries9 records

Funding overview

Funding rounds19 records

Investors69 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A5 records

Investments61 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Flexport