Westgate Resorts

What Westgate Resorts does

Westgate Resorts is a privately held U.S. hospitality and timeshare operator controlled by Central Florida Investments, Inc. and headquartered in Orlando, Florida. The company operates more than 60 resort properties across the United States — anchored by flagship sites Westgate Las Vegas Resort & Casino, Westgate Smoky Mountain Resort & Water Park, Westgate Park City Resort & Spa, and Westgate River Ranch Resort & Rodeo — with international presence in Canada, Mexico, and (as of October 2025) the Bahamas via the Banyan Tree Bimini joint venture. Its core business is vacation ownership sales, supplemented by nightly resort rentals, all-inclusive packages, on-property F&B/retail/spa/water park revenue, casino operations at Las Vegas, and a recurring annual maintenance fee stream from a base of more than 400,000 timeshare owners.

The company's technology stack centers on the World of Westgate (WOW) Loyalty Program and mobile app — a free multi-tier (Member, Silver, Gold, Platinum, Elite) platform using QR-code-based on-property identity to deliver tiered discounts, complimentary amenities, and Annual Resort Credits. This is integrated with the Westgate Cruise & Travel Collection (WGCTC) for points-to-cruise redemption, a co-branded World of Westgate Mastercard (powered by Imprint Payments and issued by First Electronic Bank), and an owner-facing portal for timeshare loan servicing. Distribution is multi-channel: direct-to-consumer bookings via westgateresorts.com and call centers, sales-led on-property preview tours and telesales, a strategic partnership with Choice Hotels International (21 properties on ChoiceHotels.com, reaching 68M+ Choice Privileges members), and embedded entertainment partnerships with Chuck E. Cheese (Mystery Fun House Arcade Experience, Chuck's Arcade). A long-running timeshare-loan securitization program — most recently the $207M Westgate Resorts 2026-1 LLC issuance in March 2026 rated by DBRS Morningstar at a 5.626% weighted average yield — provides non-equity capital to fund expansion. The company completed the acquisitions of VI Resorts (2025) and Vacation Ownership Sales (May 2025), appointed Jared Saft as COO in March 2026, and won 8 ARDA awards and 6 Utah Best of State Awards in 2026.

Name

Westgate Resorts

Legal name

Westgate Resorts, Inc.

Website

https://westgateresorts.com

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Westgate Resorts is a privately held Orlando-based timeshare and resort operator running 60+ U.S. properties plus international sites, serving 400,000+ owners and 500,000+ WOW Loyalty members through vacation ownership sales, nightly rentals, casino, and a $207M timeshare-loan securitization program.

Ownership category

akta.pro rank

Product category

Timeshare Resorts / Vacation Ownership

NAICS

Hotels (except Casino Hotels) and Motels (72111), Casino Hotels (721120)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Resort Convention Hotels (THAGALAC)

akta.pro secondary industries

Beachfront & Island Luxury Resorts (THAGACAA), Luxury Casino Resorts (THAGACAJ)

Keywords

• Timeshare sales
• Vacation ownership
• Resort hospitality
• Hotel bookings
• Vacation packages

Headquarters

HQ city

Orlando

HQ country

United States

HQ region

North America

Offices26 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Marketing or Sales, Supply Chain, Others

Revenue model

1. Timeshare / Vacation Ownership Sales: Sale of developer-owned timeshare interests and vacation ownership plans, with tiered pricing (Silver $0–$19,999, Gold $20,000–$39,999, Platinum $40,000–$89,999, Elite $90,000+). Includes resale management of VI Resorts by Westgate acquired in 2025.
2. Resort & Hotel Nightly Rentals: Direct consumer (and channel) bookings at more than 60 resort properties under multiple rate plans including WOW Loyalty Member Rate, Owner Rental Rate, and Best Available Rate; resort/destination fees ($29.99 + tax at Vacation Villas) charged separately.
3. All-Inclusive Vacation Packages: Bundled packages (lodging + amenities + F&B + parking) priced $104–$400 per night in Las Vegas, $99+ entry-level packages elsewhere; includes theme park ticket bundles (e.g., SeaWorld package starting at $458 for 2 nights).
4. Timeshare Loan Securitization: Recurring receivables finance program; 2026-1 transaction securitized $207M in timeshare loans at a 5.626% weighted average yield across four note classes with 15 investors, rated by DBRS Morningstar.
5. Annual Maintenance Fees & Resort Credits (Owner Recurring Revenue): Annual Maintenance & Taxes (M&T) billed to timeshare owners; Annual Resort Credit issued to Silver ($25), Gold ($50), Platinum ($100), Elite ($200) owners, redeemable at Westgate-owned outlets and applied against owner folios.
6. Casino & Gaming Operations: Casino operations at Westgate Las Vegas Resort & Casino including race and sportsbook (SuperBook, transitioning to Caesars Sportsbook operation) and on-site gaming.
7. On-Property F&B, Retail, Spa & Activity Fees: Revenue from on-property restaurants, bars, retail outlets, Serenity Spa, water parks, rodeo, glamping, and recreational activities (e.g., Trap & Skeet Range priced $49.95 owners / $54.95 guests).
8. WOW Experience Points to Cruises (WGCTC Exchange): Owner members can exchange timeshare weeks for WOW Experience Points redeemable as partial or full payment on Westgate Cruise & Travel Collection (WGCTC) cruises; points expire 12 months after deposit.
9. Westgate Cruise & Travel Collection (WGCTC) Membership: Complimentary WGCTC membership provided to Silver, Gold, Platinum, and Elite owners enrolled in WOW, generating ancillary travel revenue through the WGCTC portal.

Pricing tiers

Go-to-market motion7 records

Core offering

Westgate Resorts operates more than 60 resort properties across the U.S. and select international markets, selling developer-direct timeshare/vacation ownership interests (tiered from $0 to $90,000+) and nightly resort/hotel stays, all-inclusive vacation packages, on-property dining/retail/spa/attraction amenities, and casino gaming at its Las Vegas flagship. The company also runs the World of Westgate (WOW) multi-tier loyalty program, the WGCTC cruise exchange, and a co-branded WOW Mastercard credit card, supported by a centralized mobile app and timeshare loan securitization program.

Product overview

Westgate Resorts is a privately held, diversified hospitality and timeshare company operating more than 60 resort properties across the U.S. plus an international footprint (VI Resorts by Westgate in Hawaii, Mexico, and Canada; a 2025 Bahamas investment) anchored by a unified World of Westgate (WOW) Loyalty Program platform. The portfolio is organized around three pillars: (1) core resort properties such as Westgate Las Vegas Resort & Casino, Westgate Smoky Mountain Resort & Water Park, Westgate River Ranch Resort & Rodeo, Westgate Park City Resort & Spa, Westgate Vacation Villas Resort, Westgate Cocoa Beach Resort and Pier, Westgate New York Grand Central, and Westgate Branson Woods Resort, with many more including Westgate Lakes, Westgate Palace, Westgate Blue Tree, Westgate Leisure, Westgate Town Center, Westgate Towers, Westgate Flamingo Bay, Westgate Painted Mountain, Westgate Myrtle Beach, Westgate Historic Williamsburg, Royal Kuhio, Sea Mountain, Sea Village, The Cove at Yarmouth, The Oasis, Torres Mazatlán, The Village at Steamboat Springs, The Pines at Sunriver, Kingsbury of Tahoe, Tahoe Trail, Pinnacle Lodge, Rosedale Condominiums, and River Terrace Resort; (2) sub-product attractions and amenities including River Country Water Park (opening late 2027), Shipwreck Island Water Park, Treasure Cove Water Park, Wild Bear Falls Water Park, Mystery Fun House Arcade Experience, Chuck's Arcade by Chuck E. Cheese, Serenity Spa by Westgate, WOW Casino Rewards, and the Westgate Cruise & Travel Collection (WGCTC); and (3) the developer-direct Westgate Vacation Ownership (timeshare) program supported by the WOW Loyalty Program tiers (Member, Silver, Gold, Platinum, Elite), the World of Westgate Credit Card (Mastercard, powered by Imprint Payments), and the Westgate Resorts Mobile App. Choice Hotels International is integrated as a distribution and loyalty partner making 21 properties bookable on ChoiceHotels.com.

Differentiator

Problem solved

Functional benefit

Brands

• VI Resorts by Westgate: Timeshare/condo resort network acquired in 2025 and rebranded under the Westgate umbrella.
• World of Westgate (WOW) Loyalty Program
• Westgate Cruise & Travel Collection
• Mystery Fun House Arcade Experience

Products and services

• Westgate Vacation Ownership (Timeshare) Developer-direct vacation ownership program with more than 60 resort properties across the U.S. and select international destinations, offered in tiered intervals (Silver $0–$19,999, Gold $20,000–$39,999, Platinum $40,000–$89,999, Elite $90,000+) that determine WOW Loyalty tier qualification, with annual Maintenance & Taxes billed to owners.
• Resort & Hotel Nightly Rentals Nightly bookings at more than 60 Westgate resort properties under multiple rate plans including WOW Loyalty Member Rate, Owner Rental Rate, and Best Available Rate, with nightly rates ranging from $19 (River Ranch) to $449 (Westgate New York Grand Central); resort/destination fees of $29.99 + tax apply at Vacation Villas.
• All-Inclusive Vacation Packages Bundled vacation packages combining lodging with amenities, F&B, parking, and theme park tickets, priced from $99 in Branson and $104–$400 per night in Las Vegas across major operators including Westgate, with a SeaWorld 2-night family suite package from $458 at Westgate Palace.
• Westgate Las Vegas Resort & Casino Las Vegas Strip-area flagship resort at 3000 Paradise Road featuring a casino, the SuperBook race and sportsbook, multiple themed suites and Sky Villas, 12 restaurants, the Serenity Spa, and entertainment including the Barry Manilow residency.
• Westgate Smoky Mountain Resort & Water Park

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability2 records

Feature7 records

Scale indicators15 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• Hilton Grand Vacations: Hilton Grand Vacations is one of the largest U.S. timeshare and vacation ownership operators, directly comparable to Westgate's core business model of selling developer-direct vacation ownership interests and operating resort properties under a major hospitality brand.
• Marriott Vacations Worldwide: Marriott Vacations Worldwide is a major timeshare developer and exchange network operator with a portfolio comparable in scale to Westgate's 60+ properties. Both companies sell vacation ownership intervals, manage resort operations, and run points-based loyalty/exchange platforms.
• Travel + Leisure Co. (formerly Wyndham Destinations): Travel + Leisure Co. is one of the largest U.S. timeshare developers and exchange providers (RCI), directly comparable to Westgate in vacation ownership sales, resort management, and owner exchange programs.
• Bluegreen Vacations: Bluegreen Vacations is a U.S. timeshare and vacation ownership developer with a similar sales-gallery/preview model to Westgate, recently acquired by Hilton Grand Vacations but operating as a comparable stand-alone business in the same product category.
• Disney Vacation Club: Disney Vacation Club is a developer-direct timeshare program operating within the Walt Disney World/Disneyland ecosystem. It is comparable to Westgate in timeshare interval sales and resort operations, but with a uniquely destination-anchored brand.
• Diamond Resorts (now Hilton Grand Vacations): Diamond Resorts was a major U.S. timeshare operator absorbed into Hilton Grand Vacations; its flexible-points and legacy fixed-week product lines are directly comparable to Westgate's tiered Silver/Gold/Platinum/Elite timeshare intervals and WOW Experience Points.
• Hyatt Vacation Club: Hyatt Vacation Club is Hyatt's timeshare/whole-ownership vacation product line, directly comparable to Westgate's developer-direct timeshare model in sales motion, interval pricing, and resort-portfolio breadth.

Others

• Choice Hotels International: Choice Hotels is Westgate's distribution and loyalty partner — 21 Westgate properties are bookable on ChoiceHotels.com and Choice Privileges. As a franchisor of upscale/lifestyle hotel brands, Choice is thematically related to Westgate's hospitality portfolio but is a strategic partner rather than a direct competitor.
• Interval International (now part of Travel + Leisure): Interval International is a vacation ownership exchange network (now part of Travel + Leisure Co.). It is thematically related to Westgate's WGCTC timeshare-to-cruise exchange and WOW Experience Points mechanism as a peer exchange and ancillary revenue platform in the timeshare ecosystem.

Broad incumbents

• Caesars Entertainment: Caesars Entertainment is taking over SuperBook operations at Westgate Las Vegas. As a national gaming and hospitality incumbent, Caesars is broadly comparable to Westgate's Las Vegas resort/casino operations but operates at much larger scale across many properties.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/WestgateResorts
• YouTubeyoutube.com/channel/UCGlippdMLNhxKfidA7KKwag
• Facebookfacebook.com/officialwestgate
• LinkedInlinkedin.com/company/westgateresorts
• Instagraminstagram.com/westgateresorts

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries3 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Westgate Resorts