Westgate Resorts
Westgate Resorts is a privately held Orlando-based timeshare and resort operator running 60+ U.S. properties plus international sites, serving 400,000+ owners and 500,000+ WOW Loyalty members through vacation ownership sales, nightly rentals, casino, and a $207M timeshare-loan securitization program.
- Company typePrivate
- Founded1982
- HeadquartersOrlando, United States
- Headcount5,001–10,000
- GTM typeB2C
- OfferingServices
What Westgate Resorts does
Westgate Resorts is a privately held U.S. hospitality and timeshare operator controlled by Central Florida Investments, Inc. and headquartered in Orlando, Florida. The company operates more than 60 resort properties across the United States — anchored by flagship sites Westgate Las Vegas Resort & Casino, Westgate Smoky Mountain Resort & Water Park, Westgate Park City Resort & Spa, and Westgate River Ranch Resort & Rodeo — with international presence in Canada, Mexico, and (as of October 2025) the Bahamas via the Banyan Tree Bimini joint venture. Its core business is vacation ownership sales, supplemented by nightly resort rentals, all-inclusive packages, on-property F&B/retail/spa/water park revenue, casino operations at Las Vegas, and a recurring annual maintenance fee stream from a base of more than 400,000 timeshare owners.
The company's technology stack centers on the World of Westgate (WOW) Loyalty Program and mobile app — a free multi-tier (Member, Silver, Gold, Platinum, Elite) platform using QR-code-based on-property identity to deliver tiered discounts, complimentary amenities, and Annual Resort Credits. This is integrated with the Westgate Cruise & Travel Collection (WGCTC) for points-to-cruise redemption, a co-branded World of Westgate Mastercard (powered by Imprint Payments and issued by First Electronic Bank), and an owner-facing portal for timeshare loan servicing. Distribution is multi-channel: direct-to-consumer bookings via westgateresorts.com and call centers, sales-led on-property preview tours and telesales, a strategic partnership with Choice Hotels International (21 properties on ChoiceHotels.com, reaching 68M+ Choice Privileges members), and embedded entertainment partnerships with Chuck E. Cheese (Mystery Fun House Arcade Experience, Chuck's Arcade). A long-running timeshare-loan securitization program — most recently the $207M Westgate Resorts 2026-1 LLC issuance in March 2026 rated by DBRS Morningstar at a 5.626% weighted average yield — provides non-equity capital to fund expansion. The company completed the acquisitions of VI Resorts (2025) and Vacation Ownership Sales (May 2025), appointed Jared Saft as COO in March 2026, and won 8 ARDA awards and 6 Utah Best of State Awards in 2026.
Westgate Resorts firmographics
Firmographics- Name
- Westgate Resorts
- Legal name
- Westgate Resorts, Inc.
- Website
- https://westgateresorts.com
- Company type
- Private
- Founded year
- 1982
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Westgate Resorts is a privately held Orlando-based timeshare and resort operator running 60+ U.S. properties plus international sites, serving 400,000+ owners and 500,000+ WOW Loyalty members through vacation ownership sales, nightly rentals, casino, and a $207M timeshare-loan securitization program.
- Ownership category
- akta.pro rank
Westgate Resorts industry classification
Industry- Product category
- Timeshare Resorts / Vacation Ownership
- NAICS
- Hotels (except Casino Hotels) and Motels (72111), Casino Hotels (721120)
- SIC
- Hotels, Rooming Houses, Camps & Other Lodging Places (7000)
- akta.pro primary industry
- Resort Convention Hotels (THAGALAC)
- akta.pro secondary industries
- Beachfront & Island Luxury Resorts (THAGACAA), Luxury Casino Resorts (THAGACAJ)
Keywords
Where Westgate Resorts is headquartered
LocationHeadquarters
- HQ city
- Orlando
- HQ country
- United States
- HQ region
- North America
Offices26 records
Markets served
Westgate Resorts business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Operations, Personnel, Infrastructure, Marketing or Sales, Supply Chain, Others
Revenue model
- Timeshare / Vacation Ownership Sales: Sale of developer-owned timeshare interests and vacation ownership plans, with tiered pricing (Silver $0–$19,999, Gold $20,000–$39,999, Platinum $40,000–$89,999, Elite $90,000+). Includes resale management of VI Resorts by Westgate acquired in 2025.
- Resort & Hotel Nightly Rentals: Direct consumer (and channel) bookings at more than 60 resort properties under multiple rate plans including WOW Loyalty Member Rate, Owner Rental Rate, and Best Available Rate; resort/destination fees ($29.99 + tax at Vacation Villas) charged separately.
- All-Inclusive Vacation Packages: Bundled packages (lodging + amenities + F&B + parking) priced $104–$400 per night in Las Vegas, $99+ entry-level packages elsewhere; includes theme park ticket bundles (e.g., SeaWorld package starting at $458 for 2 nights).
- Timeshare Loan Securitization: Recurring receivables finance program; 2026-1 transaction securitized $207M in timeshare loans at a 5.626% weighted average yield across four note classes with 15 investors, rated by DBRS Morningstar.
- Annual Maintenance Fees & Resort Credits (Owner Recurring Revenue): Annual Maintenance & Taxes (M&T) billed to timeshare owners; Annual Resort Credit issued to Silver ($25), Gold ($50), Platinum ($100), Elite ($200) owners, redeemable at Westgate-owned outlets and applied against owner folios.
- Casino & Gaming Operations: Casino operations at Westgate Las Vegas Resort & Casino including race and sportsbook (SuperBook, transitioning to Caesars Sportsbook operation) and on-site gaming.
- On-Property F&B, Retail, Spa & Activity Fees: Revenue from on-property restaurants, bars, retail outlets, Serenity Spa, water parks, rodeo, glamping, and recreational activities (e.g., Trap & Skeet Range priced $49.95 owners / $54.95 guests).
- WOW Experience Points to Cruises (WGCTC Exchange): Owner members can exchange timeshare weeks for WOW Experience Points redeemable as partial or full payment on Westgate Cruise & Travel Collection (WGCTC) cruises; points expire 12 months after deposit.
- Westgate Cruise & Travel Collection (WGCTC) Membership: Complimentary WGCTC membership provided to Silver, Gold, Platinum, and Elite owners enrolled in WOW, generating ancillary travel revenue through the WGCTC portal.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Hotel/Resort Nightly Rental — Best Available Rate, with examples $19–$449 USD/night across the portfolio |
| Other | Pay-as-you-go | All-Inclusive Vacation Packages (Las Vegas), $104–$400 per night across major operators including Westgate |
| Other | Pay-as-you-go | SeaWorld Orlando Ticket Package at Westgate Palace — 2-night 2-bedroom family suite + 2 SeaWorld tickets, from $458 |
| One time/ perpetual license | Multi-year contract | Timeshare / Vacation Ownership — Developer-purchased interests, tiered at $0–$19,999 (Silver), $20,000–$39,999 (Gold), $40,000–$89,999 (Platinum), $90,000+ (Elite) |
| Freemium | Pay-as-you-go | WOW Loyalty Program — Free membership, with benefits worth up to 40% off additional nights for Elite tier |
| Other | Multi-year contract | Westgate Resorts 2026-1 LLC Timeshare Loan Securitization — $207M, 4 note classes, 5.626% weighted average yield |
| Unit Pricing | Pay-as-you-go | Activity Pricing (Trap & Skeet Range) — Owners $49.95, Registered Guests & Visitors $54.95 |
Go-to-market motion7 records
Westgate Resorts product offering
Product offeringCore offering
Westgate Resorts operates more than 60 resort properties across the U.S. and select international markets, selling developer-direct timeshare/vacation ownership interests (tiered from $0 to $90,000+) and nightly resort/hotel stays, all-inclusive vacation packages, on-property dining/retail/spa/attraction amenities, and casino gaming at its Las Vegas flagship. The company also runs the World of Westgate (WOW) multi-tier loyalty program, the WGCTC cruise exchange, and a co-branded WOW Mastercard credit card, supported by a centralized mobile app and timeshare loan securitization program.
Product overview
Westgate Resorts is a privately held, diversified hospitality and timeshare company operating more than 60 resort properties across the U.S. plus an international footprint (VI Resorts by Westgate in Hawaii, Mexico, and Canada; a 2025 Bahamas investment) anchored by a unified World of Westgate (WOW) Loyalty Program platform. The portfolio is organized around three pillars: (1) core resort properties such as Westgate Las Vegas Resort & Casino, Westgate Smoky Mountain Resort & Water Park, Westgate River Ranch Resort & Rodeo, Westgate Park City Resort & Spa, Westgate Vacation Villas Resort, Westgate Cocoa Beach Resort and Pier, Westgate New York Grand Central, and Westgate Branson Woods Resort, with many more including Westgate Lakes, Westgate Palace, Westgate Blue Tree, Westgate Leisure, Westgate Town Center, Westgate Towers, Westgate Flamingo Bay, Westgate Painted Mountain, Westgate Myrtle Beach, Westgate Historic Williamsburg, Royal Kuhio, Sea Mountain, Sea Village, The Cove at Yarmouth, The Oasis, Torres Mazatlán, The Village at Steamboat Springs, The Pines at Sunriver, Kingsbury of Tahoe, Tahoe Trail, Pinnacle Lodge, Rosedale Condominiums, and River Terrace Resort; (2) sub-product attractions and amenities including River Country Water Park (opening late 2027), Shipwreck Island Water Park, Treasure Cove Water Park, Wild Bear Falls Water Park, Mystery Fun House Arcade Experience, Chuck's Arcade by Chuck E. Cheese, Serenity Spa by Westgate, WOW Casino Rewards, and the Westgate Cruise & Travel Collection (WGCTC); and (3) the developer-direct Westgate Vacation Ownership (timeshare) program supported by the WOW Loyalty Program tiers (Member, Silver, Gold, Platinum, Elite), the World of Westgate Credit Card (Mastercard, powered by Imprint Payments), and the Westgate Resorts Mobile App. Choice Hotels International is integrated as a distribution and loyalty partner making 21 properties bookable on ChoiceHotels.com.
Differentiator
Problem solved
Functional benefit
Brands
- VI Resorts by Westgate: Timeshare/condo resort network acquired in 2025 and rebranded under the Westgate umbrella.
- World of Westgate (WOW) Loyalty Program
- Westgate Cruise & Travel Collection
- Mystery Fun House Arcade Experience
Products and services
- Westgate Vacation Ownership (Timeshare) Developer-direct vacation ownership program with more than 60 resort properties across the U.S. and select international destinations, offered in tiered intervals (Silver $0–$19,999, Gold $20,000–$39,999, Platinum $40,000–$89,999, Elite $90,000+) that determine WOW Loyalty tier qualification, with annual Maintenance & Taxes billed to owners.
- Resort & Hotel Nightly Rentals Nightly bookings at more than 60 Westgate resort properties under multiple rate plans including WOW Loyalty Member Rate, Owner Rental Rate, and Best Available Rate, with nightly rates ranging from $19 (River Ranch) to $449 (Westgate New York Grand Central); resort/destination fees of $29.99 + tax apply at Vacation Villas.
- All-Inclusive Vacation Packages Bundled vacation packages combining lodging with amenities, F&B, parking, and theme park tickets, priced from $99 in Branson and $104–$400 per night in Las Vegas across major operators including Westgate, with a SeaWorld 2-night family suite package from $458 at Westgate Palace.
- Westgate Las Vegas Resort & Casino Las Vegas Strip-area flagship resort at 3000 Paradise Road featuring a casino, the SuperBook race and sportsbook, multiple themed suites and Sky Villas, 12 restaurants, the Serenity Spa, and entertainment including the Barry Manilow residency.
- Westgate Smoky Mountain Resort & Water Park
Companies that use Westgate Resorts
Customer profileIdeal customer profiles3 records
Westgate Resorts technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability2 records
Feature7 records
Westgate Resorts partnerships and signals
Strategic signalScale indicators15 records
Recent moves10 records
Expansion highlights6 records
Westgate Resorts competitors and assessment
Company assessmentDirect peers
- Hilton Grand Vacations: Hilton Grand Vacations is one of the largest U.S. timeshare and vacation ownership operators, directly comparable to Westgate's core business model of selling developer-direct vacation ownership interests and operating resort properties under a major hospitality brand.
- Marriott Vacations Worldwide: Marriott Vacations Worldwide is a major timeshare developer and exchange network operator with a portfolio comparable in scale to Westgate's 60+ properties. Both companies sell vacation ownership intervals, manage resort operations, and run points-based loyalty/exchange platforms.
- Travel + Leisure Co. (formerly Wyndham Destinations): Travel + Leisure Co. is one of the largest U.S. timeshare developers and exchange providers (RCI), directly comparable to Westgate in vacation ownership sales, resort management, and owner exchange programs.
- Bluegreen Vacations: Bluegreen Vacations is a U.S. timeshare and vacation ownership developer with a similar sales-gallery/preview model to Westgate, recently acquired by Hilton Grand Vacations but operating as a comparable stand-alone business in the same product category.
- Disney Vacation Club: Disney Vacation Club is a developer-direct timeshare program operating within the Walt Disney World/Disneyland ecosystem. It is comparable to Westgate in timeshare interval sales and resort operations, but with a uniquely destination-anchored brand.
- Diamond Resorts (now Hilton Grand Vacations): Diamond Resorts was a major U.S. timeshare operator absorbed into Hilton Grand Vacations; its flexible-points and legacy fixed-week product lines are directly comparable to Westgate's tiered Silver/Gold/Platinum/Elite timeshare intervals and WOW Experience Points.
- Hyatt Vacation Club: Hyatt Vacation Club is Hyatt's timeshare/whole-ownership vacation product line, directly comparable to Westgate's developer-direct timeshare model in sales motion, interval pricing, and resort-portfolio breadth.
Others
- Choice Hotels International: Choice Hotels is Westgate's distribution and loyalty partner — 21 Westgate properties are bookable on ChoiceHotels.com and Choice Privileges. As a franchisor of upscale/lifestyle hotel brands, Choice is thematically related to Westgate's hospitality portfolio but is a strategic partner rather than a direct competitor.
- Interval International (now part of Travel + Leisure): Interval International is a vacation ownership exchange network (now part of Travel + Leisure Co.). It is thematically related to Westgate's WGCTC timeshare-to-cruise exchange and WOW Experience Points mechanism as a peer exchange and ancillary revenue platform in the timeshare ecosystem.
Broad incumbents
- Caesars Entertainment: Caesars Entertainment is taking over SuperBook operations at Westgate Las Vegas. As a national gaming and hospitality incumbent, Caesars is broadly comparable to Westgate's Las Vegas resort/casino operations but operates at much larger scale across many properties.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Westgate Resorts social profiles
Digital presenceWestgate Resorts financial estimates
Financial estimateRevenue estimate
Valuation estimate
Westgate Resorts leadership team
Management profileNumber of profiles
Profiles2 records
Westgate Resorts subsidiaries and ownership
Company hierarchySubsidiaries3 records
Westgate Resorts funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Westgate Resorts M&A and investment
M&A and investmentM&A1 record
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Westgate Resorts
What does Westgate Resorts do?
Westgate Resorts operates more than 60 resort properties across the U.S. and select international markets, selling developer-direct timeshare/vacation ownership interests (tiered from $0 to $90,000+) and nightly resort/hotel stays, all-inclusive vacation packages, on-property dining/retail/spa/attraction amenities, and casino gaming at its Las Vegas flagship. The company also runs the World of Westgate (WOW) multi-tier loyalty program, the WGCTC cruise exchange, and a co-branded WOW Mastercard credit card, supported by a centralized mobile app and timeshare loan securitization program.
Is Westgate Resorts a public or private company?
Westgate Resorts is a private company. It is classified as corporate owned and is currently operating.
When was Westgate Resorts founded?
Westgate Resorts was founded in 1982. It employs 5,001 to 10,000 people.
Where is Westgate Resorts based?
Westgate Resorts is headquartered in Orlando, United States, in the North America region.
How does Westgate Resorts make money?
Nine revenue lines are on record. Timeshare / Vacation Ownership Sales are the primary driver. The others are resort & Hotel Nightly Rentals, all-Inclusive Vacation Packages, timeshare Loan Securitization, annual Maintenance Fees & Resort Credits (Owner Recurring Revenue), casino & Gaming Operations, on-Property F&B, Retail, Spa & Activity Fees, WOW Experience Points to Cruises (WGCTC Exchange) and westgate Cruise & Travel Collection (WGCTC) Membership.
Who are Westgate Resorts's main competitors?
Direct peers on record are Hilton Grand Vacations, Marriott Vacations Worldwide, Travel + Leisure Co. (formerly Wyndham Destinations), Bluegreen Vacations, Disney Vacation Club, Diamond Resorts (now Hilton Grand Vacations) and Hyatt Vacation Club. Others are Choice Hotels International and Interval International (now part of Travel + Leisure). Caesars Entertainment is listed as a broad incumbent.
Does Westgate Resorts have an API?
No public API is recorded for Westgate Resorts.
What industry is Westgate Resorts in?
Westgate Resorts's product category is Timeshare Resorts / Vacation Ownership. Its primary akta.pro industry code is THAGALAC, Resort Convention Hotels, with a secondary code of THAGACAA, Beachfront & Island Luxury Resorts. Its NAICS code is 72111 and its SIC code is 7000.