What Superpanel does

Superpanel is an AI platform that automates client intake workflows for plaintiff law firms and adjacent regulated industries (insurance, financial services). Founded in 2024 by Julien Emery and Dingyu Zhang and operating as Faspo Software, Inc., the company emerged from stealth in September 2025 alongside a $5.3 million seed round co-led by Outlander VC and Field Ventures. The platform acts as a "digital teammate" combining large language models with a proprietary cognitive decision engine to qualify leads, run persistent multi-step follow-up sequences, verify documents, and escalate to humans when needed across voice, SMS, and email channels. Cumulative platform metrics include more than 220,000 cases managed and 15,000+ cases signed across deployments at McCready Law, Lawfty, CPLG (Consumer Protection Law Group), and Kingsley Szamet, with reported autonomous completion rates above 95% and intake workload reductions above 50%.

The product surface includes the core Superpanel platform, the Voco native voice execution layer (launched March 2026), a named digital intake co-worker called Sophia (deployed at Kingsley Szamet), and verticalized solutions for consumer protection law firms, insurance carriers, and lenders. The platform integrates with Salesforce for CRM handoff, Encompass and Byte for loan origination, Google Calendar and MS Outlook for scheduling, Stripe for payments, and OpenAI for language model capabilities. Superpanel holds SOC 2 Type I certification and is GDPR compliant, and is working toward SOC 2 Type II.

The business model is subscription SaaS with outcome-based pricing aligned to hard results such as retainers signed. Go-to-market is sales-led, targeting mid-market and enterprise plaintiff law firms through a four-step consultation-driven onboarding process (demo, workflow mapping, digital teammate training benchmarked against human performance, then go-live). The team is small (1-10 employees), and the company serves customers primarily in North America while extending product reach into the insurance and lending verticals.

Name

Superpanel

Legal name

Faspo Software, Inc.

Website

https://superpanel.io

Company type

Private

Founded year

2024

Operating status

Operating

Headcount range

1–10 employees

Short description

Superpanel provides an AI-powered digital teammate platform that automates client intake workflows for plaintiff law firms and adjacent regulated industries including insurance and lending, qualifying leads and collecting documents across voice, SMS, and email channels.

Ownership category

akta.pro rank

Product category

Legal Practice Management Software

akta.pro primary industry

AI Governance, Risk & Compliance (GRC) Platforms (HDAAAMAA)

akta.pro secondary industry

Enterprise AI Governance, Risk & Compliance Platforms (Model Risk, Audit, Policies) (HDAEANAE)

Keywords

• Legal intake automation
• AI intake platform
• Plaintiff law software
• Digital intake teammate
• Conversational AI legal

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription — Outcome-Based Pricing: Digital teammate pricing aligned to hard outcomes (retainers signed). Firms pay for subscription access to the platform with pricing tied to performance outcomes. This model incentivizes Superpanel's performance while giving firms predictable cost scaling relative to intake results.
2. Platform Subscription: Software as a service subscription for access to the AI-powered intake platform. Subscription terms with payment due in advance. Pricing tiers are aligned to firm size and intake volume.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Superpanel provides an agentic AI platform that acts as a digital teammate for plaintiff law firms and adjacent regulated industries (insurance, finance). The platform autonomously manages end-to-end client intake journeys across voice, SMS, and email channels, applying firm-specific qualification rules, objection handling, escalation logic, persistent multi-step follow-up, and automated document collection and verification.

Product overview

Superpanel is a unified AI-powered digital teammate platform for plaintiff law firms and adjacent regulated industries. The core product is the Superpanel platform itself — an autonomous intake system that manages qualification, follow-up, and document collection across voice, SMS, and email simultaneously, operating 24/7 as a coachable and auditable team member. The platform is offered as a single coherent system, with specialized configurations for law firms, insurance, and finance/lending. Specific named deployments and add-on modules include Voco (a native voice execution layer for plaintiff law intake), Sophia (a named digital intake co-worker for Kingsley Szamet), and solutions tailored for Consumer Protection Law Firms and Insurance operations. The entire product family shares the same underlying cognitive engine, multi-channel engagement architecture, and audit/coaching framework.

Differentiator

Problem solved

Functional benefit

Brands

• Voco: Native voice execution layer designed to optimize plaintiff law firm intake operations, addressing the largest hidden loss center in such firms.

Products and services

• Superpanel (Digital Teammate Platform) An AI-powered digital teammate platform for plaintiff law firms that automates client intake end-to-end, managing qualification, follow-up sequences, and document collection across voice, SMS, and email. Operates as an autonomous 24/7 intake team member configurable to each firm's workflows, qualification criteria, and brand voice.
• Voco A native voice execution layer for plaintiff law firm intake operations, handling phone conversations autonomously 24/7 as a component of the Superpanel platform.
• Superpanel for Law Firms An AI-powered intake solution for plaintiff law firms that manages intake and qualification 24/7, provides immediate response to every lead with structured follow-up, and collects documents automatically.
• Superpanel for Insurance An AI-powered insurance operations solution covering conservation outreach, claims intake, and policy administration workflows with persistent multi-channel follow-up and autonomous reinstatement processing.
• Superpanel for Finance/Lending A document collection workflow solution for SBA, commercial, and mortgage lending. Automates borrower outreach via email, SMS, phone, and portal; verifies documents at submission; and delivers organized packages to loan origination systems.
• Superpanel for Consumer Protection Law Firms A specialized intake configuration of the Superpanel platform for consumer protection law firms, with full A/B testing and phased rollout into existing workflows.
• Sophia (Digital Intake Co-worker) A named digital intake co-worker deployed for Kingsley Szamet Employment Lawyers, running across phone and SMS, covering intake 24/7 including evenings and weekends, with real-time live transfers when leads qualify.

Quantifiable outcome

• 220,000+ cases managed across platform deployments
• +7 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability9 records

Feature6 records

Partnerships

Three partnerships are on record, tiered core.

• Encompass (Loan Origination System)coreTechnology or IntegrationLOS integration partner. Superpanel integrates with Encompass to automatically pull new loan applications, understand document requirements, and deliver completed, verified document packages directly to underwriting workflows.
• Byte (Loan Origination System)coreTechnology or IntegrationLOS integration partner for mortgage lending workflows. Integrations enable Superpanel to automatically initiate document collection workflows when new applications enter the LOS.
• SalesforcecoreTechnology or IntegrationCRM integration partner. Superpanel delivers organized, verified documents and case information to the firm's CRM, maintaining context across intake workflows.

Scale indicators14 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• Smith.ai: AI receptionist and intake answering service widely used by law firms and professional services. Directly comparable as an AI-powered intake automation competitor serving plaintiff law practices with similar sales-led, consultation-first GTM.
• Lawmatics: Legal CRM and marketing automation platform with intake workflows purpose-built for law firms. Overlaps with Superpanel on automating client acquisition and intake for plaintiff practices, though with a workflow-software rather than agentic-AI architecture.
• Responsive Legal: AI-powered intake and lead response platform built specifically for personal injury law firms. Competes head-to-head with Superpanel in the same vertical, automating the first response and qualification workflow with similar outcome-oriented value propositions.
• EvenUp: AI-powered platform for personal injury law firms focused on demand letter generation and case valuation. Operates in the same plaintiff law vertical as Superpanel with AI-driven workflow automation, addressing the post-intake portion of the case lifecycle.
• Eve: AI paralegal platform for plaintiff law firms (notably personal injury). Competes in the same vertical by automating attorney-side workflows that complement or overlap with intake automation, signaling the broader AI-for-plaintiff-law category.
• CASEpeer: Case management software purpose-built for plaintiff law firms (PI, mass tort). Provides intake-to-resolution workflows that overlap with Superpanel's pre-retainer automation and is a natural competitor for the plaintiff firm software budget.

Broad incumbents

• Clio: Largest legal practice management platform with intake, client communication, and document features. Broad incumbent that increasingly invests in AI capabilities for plaintiff firms and could subsume intake automation as a feature of its core suite.
• Filevine: Legal case management platform serving plaintiff firms. Offers document, workflow, and intake features as part of a broader practice management suite and competes for the same plaintiff firm software wallet share.
• Smokeball: Legal practice management platform with a strong plaintiff law footprint, particularly in small and mid-sized firms. Broader portfolio player adding AI automation features to its intake and document workflows, competing for the same buyer.

Emerging players

• Harvey: Legal AI platform serving large law firm clients with generative AI for legal research, drafting, and analysis. Adjacent competitor in legal AI but with a different segment focus (large firm transactional/litigation), signaling the broader direction of legal AI investment and competition.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@TheScalableLawBlueprint
• LinkedInlinkedin.com/company/getsuperpanel

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds1 record

Investors6 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Superpanel