MetricStream
MetricStream provides an AI-first Connected GRC platform unifying risk, compliance, audit, cyber, third-party, and operational resilience for large regulated enterprises in banking, energy, healthcare, and technology across 35+ countries, sold via direct enterprise subscriptions.
- Company typePrivate
- Founded1999
- HeadquartersPalo Alto, United States
- Headcount501–1,000
- GTM typeB2B
- OfferingSoftware
What MetricStream does
MetricStream is a privately held governance, risk, and compliance (GRC) software company founded in 1999 and headquartered in San Jose, California. It sells an AI-first Connected GRC platform that unifies enterprise risk management, regulatory compliance, internal audit and SOX, IT and cyber GRC, third-party risk management, and operational resilience and business continuity on a single cloud-based system. The platform is built on a federated centralized data model that links risks, controls, regulations, policies, and assets across modules, and includes an AppStudio low-code/no-code configuration layer, MetricStream Analytics, MetricStream Cloud, and a purpose-built MetricStream AI engine with governance guardrails for prompt safety, PII masking, and audit logging. The product is sold via direct enterprise field sales with quote-based, custom-priced annual subscriptions; implementation is supported by a strategic partnership with Deloitte, and content is sourced from integrations with Thomson Reuters, CUBE, Compliance.ai, and the Unified Compliance Framework. MetricStream serves large regulated enterprises across banking and financial services, energy, healthcare and life sciences, technology, insurance, telecom, and utilities, with named customers including LSEG, Nordea, Shell, UBS, Standard Chartered, CIBC, BMO, BAE Systems, Siemens Energy, and PETRONAS across more than 35 countries. Revenue is generated primarily through enterprise SaaS subscriptions bundled with implementation and professional services, and the company invests in content marketing, analyst relations, and a flagship annual GRC Summit as its primary demand-generation channels.
MetricStream firmographics
Firmographics- Name
- MetricStream
- Legal name
- MetricStream
- Website
- https://metricstream.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- MetricStream provides an AI-first Connected GRC platform unifying risk, compliance, audit, cyber, third-party, and operational resilience for large regulated enterprises in banking, energy, healthcare, and technology across 35+ countries, sold via direct enterprise subscriptions.
- Ownership category
- akta.pro rank
MetricStream industry classification
Industry- Product category
- Governance, Risk and Compliance (GRC) Software
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Compliance, GRC Workflow & Audit Automation Platforms (HDAEAHAL)
- akta.pro secondary industries
- IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK), Enterprise AI Governance, Risk & Compliance Platforms (Model Risk, Audit, Policies) (HDAEANAE), Model Governance, Risk & Compliance (GRC) Platforms (HDAAAKAA)
Keywords
Where MetricStream is headquartered
LocationHeadquarters
- HQ city
- Palo Alto
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
MetricStream business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Enterprise GRC Platform Subscription: MetricStream operates on a subscription/SaaS model for its AI-first Connected GRC platform, providing access to integrated governance, risk, and compliance solutions including risk management, compliance management, audit, cyber GRC, third-party risk, and operational resilience modules.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise subscription pricing - custom quote-based |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
MetricStream product offering
Product offeringCore offering
MetricStream provides an AI-first Connected GRC (Governance, Risk, and Compliance) platform delivered as a unified cloud-based system. The platform integrates enterprise risk management, compliance management, audit, cybersecurity risk, third-party risk management, and operational resilience into a single low-code/no-code environment. It is sold as a SaaS subscription to large enterprises in regulated industries including banking, financial services, healthcare, energy, and technology.
Product overview
MetricStream offers an AI-first Connected GRC platform that integrates risk management, compliance, audit, cybersecurity, third-party risk, and operational resilience into a unified cloud-based system. The platform follows a platform-plus-modules architecture where Connected GRC serves as the core platform, with specialized modules including Enterprise Risk Management, Operational Risk Management, Compliance Management (encompassing Policy, Regulatory Change, Case/Incident, and Regulatory Engagement Management), Internal Audit Management with SOX Compliance, Cyber GRC (covering IT/Cyber Risk, Compliance, Policy, and Vendor Risk), Third-Party Risk Management, and Operational Resilience (including Business Continuity Management). All modules share a federated data model and are powered by purpose-built AI for automation, NLP-based search, and predictive analytics. The platform is available as a cloud deployment with low-code/no-code configuration capabilities through AppStudio.
Differentiator
Problem solved
Functional benefit
Brands
- Connected GRC: AI-first unified cloud-based platform integrating risk management, compliance, audit, cybersecurity, third-party risk management, and operational resilience
- BusinessGRC
- CyberGRC
- ESGRC
Products and services
- Connected GRC Platform Unified cloud-based AI-first platform that integrates risk management, compliance, audit, cybersecurity, third-party risk management, and operational resilience on a single low-code/no-code system with purpose-built AI capabilities, designed for large enterprises in regulated industries.
- Enterprise Risk Management (ERM) AI-first software enabling structured approach to managing organizational risks with multi-dimensional risk assessments, real-time insights, and heat maps for informed risk-aware decisions. Used by enterprise risk teams in regulated industries.
- Operational Risk Management Comprehensive capabilities for establishing risk management discipline with pervasive approach to operational risk, supporting Basel, Solvency II, MiFID, PRA, APRA standards. Used by banks, insurers, and energy companies.
- Compliance Management AI-powered regulatory compliance management enabling organizations to track, manage, and demonstrate compliance with multiple regulations through automated workflow and real-time reporting. Used by compliance teams in regulated industries.
- Policy and Document Management Streamlines policy creation, distribution, and tracking with centralized policy portal, NLP-based smart search, and mapping to regulations, risks, and controls. Used by policy management teams in enterprises.
- Regulatory Change Management Simplifies capturing and managing regulatory changes from 750+ legislative authorities worldwide with automated impact analysis and obligation mapping. Integrates with Thomson Reuters, CUBE, and Compliance.ai for regulatory content.
- Case and Incident Management AI-first case management with consistent procedures for reporting, triaging, investigating, and resolving cases with anonymous reporting capabilities. Used by compliance and risk teams to manage incidents and investigations.
- Regulatory Engagement Management Automates management of regulatory activities including examinations, meetings, and requests for information with central repository and AI-powered findings management. Used by compliance teams to handle regulator interactions.
- Internal Audit Management AI-first audit platform for agile risk-based internal audits with automated fieldwork, issue tracking, and real-time dashboards for audit reporting. Used by internal audit teams in enterprises.
- SOX Compliance Management Supports US and UK SOX requirements with automated control testing, remediation workflows, and sub-certification management for SOX Section 302 and 404 compliance. Used by finance and compliance teams in publicly traded companies.
- IT and Cyber Risk Management AI-powered cyber GRC for IT and cyber risk identification and assessment with automated summarization of risk exposure across IT and cyber landscapes. Used by IT risk and security teams.
- IT and Cyber Compliance Management Automated compliance tasks aligned with security frameworks including ISO 27001, NIST CSF, and NIST SP800-53 for faster audit readiness. Used by IT compliance and security teams.
- IT and Cyber Policy Management Policy management capabilities specifically designed for IT and cyber security policies with mapping to controls and exceptions management. Used by IT policy and security teams.
- IT Vendor Third-Party Risk Vendor risk management software for assessing and monitoring IT vendors and third-party risk with automated questionnaires and real-time intelligence feeds. Used by IT vendor management and procurement teams.
- Third-Party Risk Management AI-first third-party risk management software managing full vendor lifecycle from screening through continuous monitoring with fourth-party risk visibility. Used by enterprise vendor risk and procurement teams.
- Operational Resilience Management Maps critical business processes and services against impact tolerances with scenario testing, business continuity plans, and AI-powered issue management. Used by operational resilience and business continuity teams.
- Business Continuity Management Continuous resilience assessments and automated response plans ensuring business continuity with simulations and crisis response capabilities. Used by business continuity and crisis management teams.
- MetricStream Cloud Cloud deployment platform for MetricStream's Connected GRC with enterprise-grade security and scalability, available for federal government deployments supporting FedRAMP requirements.
- AppStudio Low-code/no-code configuration platform allowing GRC teams to configure workflows, data models, assessment templates, and dashboards without extensive coding.
- MetricStream Analytics Advanced analytics and reporting capabilities with dynamic dashboards, heat maps, and real-time risk visibility across the GRC program.
- MetricStream AI Purpose-built AI foundation for responsible, governed AI across GRC workflows with AI Governance and Trust Framework including prompt guardrails, PII masking, audit logging, and model observability.
- ESGRC (Environmental, Social, Governance, Risk and Compliance) Environmental, Social, Governance, Risk and Compliance (ESGRC) SaaS product for ESG standards management. Used by organizations to track and manage ESG risks and compliance.
Quantifiable outcome
- 133% ROI over 3 years with payback in under 6 months; $8.4M in total quantified benefits including $4.2M labor savings, $2.3M technology cost savings, $2.0M reduced risk exposure with 6.6% reduction in likelihood of regulatory fines
- +10 more outcomes
Companies that use MetricStream
Customer profileNamed customers19 records
Segments7 records
Ideal customer profiles4 records
MetricStream technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
AI capability11 records
Feature10 records
MetricStream partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- TrusterocoreTrustero announced integration with MetricStream, positioning Trustero as the AI-native automation layer while MetricStream maintains its role as the authoritative system-of-record. The integration delivers Continuous Control Monitoring and Intelligent Evidence Management to MetricStream users.
- DeloittecoreDeloitte serves as a strategic implementation and consulting partner for MetricStream, providing collaborative GRC solutions to clients. Deloitte Central Europe won the GRC Award Partner Winner for their collaborative GRC solutions delivery.
- Thomson ReuterscoreThomson Reuters serves as a regulatory content integration partner, providing authoritative regulatory content feeds that MetricStream's Regulatory Change Management software integrates with for regulatory intelligence capabilities.
- CUBEcoreCUBE provides regulatory content integration for MetricStream's Regulatory Change Management solution, enabling automated capture and monitoring of regulatory updates from global sources.
- Compliance.aicoreCompliance.ai provides AI-powered regulatory content integration for MetricStream's Regulatory Change Management, supporting the automated identification and extraction of applicable regulatory changes.
Scale indicators10 records
Recent moves6 records
Expansion highlights5 records
MetricStream competitors and assessment
Company assessmentBroad incumbents
- ServiceNow: ServiceNow's Integrated Risk Management (IRM) and GRC offerings compete directly with MetricStream across enterprise risk, compliance, audit, and vendor risk — bundled into the broader Now Platform with strong enterprise penetration.
- SAP GRC: SAP's Governance, Risk, and Compliance suite targets the same large enterprise risk and compliance buyer as MetricStream, with deep integration into ERP systems at financial services and industrial customers.
- IBM OpenPages: IBM OpenPages with Watson is a GRC platform competitor serving large financial institutions and enterprises, overlapping with MetricStream's operational risk, regulatory compliance, and IT GRC offerings.
Direct peers
- Workiva: Workiva's cloud platform for SOX, regulatory reporting, and risk management directly overlaps with MetricStream's SOX Compliance, Internal Audit, and regulatory reporting modules.
- OneTrust: OneTrust competes with MetricStream in privacy, compliance, and risk management, with growing overlap in third-party risk and ESG/GRC workflows for regulated enterprises.
- Resolver: Resolver (formerly RiskVision) offers integrated risk management and GRC software with direct overlap to MetricStream's enterprise risk, compliance, and incident management capabilities.
- RSA Archer: RSA Archer is a longstanding direct competitor in enterprise GRC, offering integrated risk management, regulatory compliance, and audit solutions to financial services and other regulated industries.
- Diligent: Diligent (formerly Galvanize/ACL) provides GRC, audit, and board management software directly overlapping with MetricStream's audit, risk, and compliance modules for enterprise customers.
- Wolters Kluwer TeamMate: Wolters Kluwer's TeamMate and Enablon solutions compete with MetricStream in internal audit, compliance, and operational risk management for mid-market and enterprise customers.
Emerging players
- LogicGate: LogicGate is an emerging GRC platform with flexible workflow automation overlapping MetricStream's AppStudio-driven risk and compliance use cases, primarily targeting mid-market with selective enterprise wins.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
MetricStream social profiles
Digital presenceMetricStream compliance and trust
Trust signalCompliance10 records
MetricStream financial estimates
Financial estimateRevenue estimate
Valuation estimate
MetricStream leadership team
Management profileNumber of profiles
Profiles11 records
MetricStream funding detail
Funding detailFunding overview
Funding rounds8 records
Investors11 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MetricStream M&A and investment
M&A and investmentM&A2 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MetricStream
What does MetricStream do?
MetricStream provides an AI-first Connected GRC (Governance, Risk, and Compliance) platform delivered as a unified cloud-based system. The platform integrates enterprise risk management, compliance management, audit, cybersecurity risk, third-party risk management, and operational resilience into a single low-code/no-code environment. It is sold as a SaaS subscription to large enterprises in regulated industries including banking, financial services, healthcare, energy, and technology.
Is MetricStream a public or private company?
MetricStream is a private company. It is classified as venture growth investor backed and is currently operating.
When was MetricStream founded?
MetricStream was founded in 1999. It employs 501 to 1,000 people.
Where is MetricStream based?
MetricStream is headquartered in Palo Alto, United States, in the North America region.
How does MetricStream make money?
One revenue line is on record: enterprise GRC Platform Subscription.
Who are MetricStream's main competitors?
Broad incumbents on record are ServiceNow, SAP GRC and IBM OpenPages. Direct peers are Workiva, OneTrust, Resolver, RSA Archer, Diligent and Wolters Kluwer TeamMate. LogicGate is listed as an emerging player.
Does MetricStream have an API?
Yes. MetricStream provides an Integration Platform with APIs for connecting with external systems. The platform supports integration capabilities through APIs and pre-built connectors. Integration with third-party content providers is available via APIs. Developer documentation is at www.metricstream.com/platform/apis.htm.
What industry is MetricStream in?
MetricStream's product category is Governance, Risk and Compliance (GRC) Software. Its primary akta.pro industry code is HDAEAHAL, Compliance, GRC Workflow & Audit Automation Platforms, with a secondary code of HDAEALAK, IT Governance, Risk & Compliance (IT GRC) Platforms. Its NAICS code is 54151 and its SIC code is 7370.