Resolver
Resolver, a Kroll subsidiary, provides cloud-based integrated GRC, corporate security, and Trust & Safety software to 1,000+ enterprises globally, with deep specialization in financial services, online safety (including ATHENA CSAM detection), and AI-assisted compliance workflows under a unified data model.
- Company typePrivate
- Founded2005
- HeadquartersToronto, Canada
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Resolver does
Resolver Inc., a wholly-owned subsidiary of Kroll, operates a cloud-based integrated Enterprise Resilience platform that combines Governance, Risk & Compliance (GRC) software, Corporate Security & Investigations, Social Listening & Online Risk Intelligence, and a Trust & Safety Intelligence division within a unified data model. The platform is organized into three solution areas — Risk & Audit (ERM, Internal Audit, Internal Controls, Third-Party Risk Management, Business Continuity, IT Risk Management, Risk Event Management), Enterprise Security & Investigations (Incident Management, Investigations, Security Risk Management, Command Center, Threat Protection, Persons of Interest Investigations), and Social Listening/Online Risk Intelligence (Social Moderation, Crisis Monitoring, Pharma Adverse Event Detection, Intelligence Reports) — plus specialized Trust & Safety offerings including the proprietary ATHENA CSAM Detection and Online Safety Compliance services. The technology stack emphasizes a unified data model connecting risks, controls, obligations, incidents, and actions, with AI features embedded in specific workflows (intake automation, control drafting, regulatory summarization, CSAM detection) operating under human-in-the-loop governance. Founded in 2005 and headquartered in Toronto, Resolver serves over 1,000 customers across financial services, retail, aviation, technology, healthcare, and pharmaceutical verticals, with notable logos including Toyota, Starbucks, GitHub, Harrods, Delta Air Lines, Estée Lauder, Bell Canada, Meridian Credit Union, and Bangor Savings Bank.
The company operates an enterprise field sales model with custom quote-based annual subscription pricing, no self-serve or public pricing, and a 'Request Demo' demand-generation motion targeting regulated enterprises and mid-market organizations. Distribution is exclusively direct sales globally, supported by content marketing, SEO, analyst relations (QKS Group, G2), and event/webinar demand generation. Resolver has historically pursued inorganic growth, acquiring Global AlertLink in July 2017 and RiskVision in October 2017, and has secured approximately $36.2M in disclosed venture funding from Klass Capital across 2015 and 2017 rounds. As a Kroll business unit, Resolver functions as a core operating subsidiary within Kroll's broader portfolio of risk and financial advisory services, leveraging Kroll's global risk and intelligence expertise and brand authority.
Resolver firmographics
Firmographics- Name
- Resolver
- Legal name
- Resolver Inc.
- Website
- https://resolver.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Resolver, a Kroll subsidiary, provides cloud-based integrated GRC, corporate security, and Trust & Safety software to 1,000+ enterprises globally, with deep specialization in financial services, online safety (including ATHENA CSAM detection), and AI-assisted compliance workflows under a unified data model.
- Ownership category
- akta.pro rank
Resolver industry classification
Industry- Product category
- Governance, Risk and Compliance (GRC) Software
- NAICS
- Computer Systems Design and Related Services (5415), Other Computer Related Services (541519)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK)
Keywords
Where Resolver is headquartered
LocationHeadquarters
- HQ city
- Toronto
- HQ country
- Canada
- HQ region
- North America
Markets served
Resolver business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- GRC Software Platform Subscription: Resolver generates revenue through annual subscription licensing of its integrated GRC platform. Pricing is custom quote-based, varying by modules purchased, number of users, deployment scope, configuration complexity, integrations, and services required. No public fixed-rate pricing is listed. The company is a Kroll Business.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise GRC Platform — custom quote pricing |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels8 records
Resolver product offering
Product offeringCore offering
Resolver provides an integrated enterprise resilience platform that combines Governance, Risk and Compliance (GRC) software, Corporate Security and Investigations software, Social Listening and Online Risk Intelligence services, and Trust & Safety Intelligence (including Athena CSAM Detection and Online Safety Compliance) for global platforms. The platform uses a unified data model to connect risks, controls, obligations, incidents, and actions across financial institutions, large enterprises, and online platforms, sold primarily as annual subscriptions to enterprise and mid-market organizations.
Product overview
Resolver offers an integrated enterprise resilience platform combining Governance, Risk & Compliance (GRC) software with Corporate Security & Investigations and Social Listening & Online Risk Intelligence capabilities. The platform is organized into three main solution areas: (1) Risk & Audit covering Enterprise Risk Management, Internal Audit Management, Internal Controls Management, Third-Party Risk Management, Business Continuity Management, IT Risk Management, and Risk Event Management; (2) Enterprise Security & Investigations including Incident Management, Enterprise Investigations Management, Security Risk Management, Command Center, Threat Protection, and Persons of Interest Investigations; and (3) Social Listening and Online Risk Intelligence with Social Moderation, Reputation Monitoring, Pharma Adverse Event Detection, and Intelligence Reports. The Trust & Safety Intelligence division, a specialized offering, provides Athena CSAM Detection and Online Safety Compliance services for global platforms. All core GRC products share a unified data model that connects risks, controls, obligations, incidents, and actions across workflows, enabling organizations to gain connected insights and eliminate silos. The platform incorporates AI-powered features including intake automation, text analysis, control recommendations, and reporting across multiple products.
Differentiator
Problem solved
Functional benefit
Products and services
- Enterprise Risk Management (ERM) Software Enterprise risk management software that helps teams identify, assess, and manage risk across the enterprise with embedded AI for drafting controls and improving risk visibility.
- Internal Audit Management Internal audit management software that centralizes the audit universe, builds risk-based audit plans, and provides automated workflow management for increased audit efficiency.
- Internal Controls Management Software Internal controls management software supporting SOX, 52-109 and other financial reporting regulations with continuous monitoring and optimized ICFR testing.
- Third-Party Risk Management Third-party risk management software that optimizes vendor selection, streamlines onboarding, and manages compliance over the partnership lifecycle with custom risk assessments.
- Business Continuity Management Business continuity management software that unifies risk, continuity, and compliance into a single source of truth with actionable workflows, BIA capabilities, and regulatory alignment.
- IT Risk Management IT risk management software with predefined content libraries for SOC 2, ISO 27001, and 11 additional frameworks for simplified IT compliance management.
- Risk Event Management Purpose-built risk event software for financial institutions that captures context, identifies root causes, and assesses impact of every risk event to prevent repeat losses.
- Regulatory Compliance Regulatory compliance software that automates workflows with AI, tracks global regulatory changes in real-time, and reduces compliance testing time with centralized obligation management.
- IT Compliance IT compliance software with one-click certification planning for SOC 2, NIST 800-53, and GLBA with automated evidence collection and auditor-ready reporting.
- Ethics & Compliance (Whistleblowing & Case Management) Whistleblowing and case management software combining secure reporting, AI-assisted case management, and ECI-backed benchmarking for ethics and compliance program oversight.
- Incident Management AI-assisted incident management software that accelerates incident response, improves visibility, and delivers measurable impact with intelligent intake and automated triage.
- Enterprise Investigations Management AI-assisted investigation case management software that centralizes evidence, enables secure collaboration, uncovers key insights, and resolves cases faster with AI text analysis.
- Security Risk Management Enterprise Security Risk Management (ESRM) software that reduces incident frequency and severity by analyzing risk and threat data holistically to prioritize actions.
- Command Center Security command center software that identifies and responds to security incidents with precision through live maps, alarm panels, and streamlined dispatch workflows.
- Threat Protection Threat protection combining market-leading software and expert threat management services with award-winning case management for threat assessment consistency.
- Persons of Interest Investigations Threat assessment and investigation service delivering comprehensive POI profiles within 1 business day through expert-led research across multiple data sources.
- Social Listening and Online Risk Intelligence Fully managed online risk intelligence service that turns digital risk signals into validated alerts and executive-ready insight using AI and human expertise.
- Social Moderation Social media moderation service identifying and eliminating harmful content including hate, abuse, illegal content, spam, and scams with 100+ classifications in 50+ languages.
- Reputation and Crisis Monitoring 24/7/365 reputation monitoring providing strategic intelligence across the web, social, deep, and dark web with human review at scale and multi-channel alert delivery.
- Pharma Adverse Event Detection and Reporting Pharmaceutical compliance service with 100% SLA for adverse event detection across owned, paid, and wider web channels with pharmacovigilance-trained analysts.
- Intelligence Reports Comprehensive intelligence reports including Situation Reports, Strategic Intel Reports, Digital Footprint Reports, Social Media Insights, and Industry Risk Intelligence from subject matter experts.
- Athena CSAM Detection Next-generation CSAM detection tool providing precision identification of known, unknown, and novel child sexual abuse material with 20+ years of Trust & Safety expertise.
- Online Safety Compliance Trust & Safety intelligence service providing continuous risk assessment, mitigation, and monitoring to help platforms meet EU Digital Services Act and UK Online Safety Act requirements.
Quantifiable outcome
- 327% ROI from GRC software investment
- +10 more outcomes
Companies that use Resolver
Customer profileNamed customers12 records
Segments7 records
Ideal customer profiles4 records
Resolver technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability11 records
Feature10 records
Resolver partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Illuminate TechcoreResolver and Illuminate Tech formed a strategic collaboration to help online platforms prepare for enforcement under the EU Digital Services Act and UK Online Safety Act. The partnership combines Resolver's 20+ years of Trust & Safety intelligence with Illuminate Tech's OSCAR compliance platform, enabling platforms to translate regulatory requirements into evidence-based, defensible compliance workflows. Both companies have begun joint industry engagement efforts to set benchmarks for integrating operational safety with formal regulatory compliance. Illuminate Tech was founded by former Ofcom experts.
- Ethics and Compliance Initiative (ECI)coreResolver integrated ECI's High-Quality Ethics & Compliance Program (HQP) Assessment into Resolver's Whistleblowing & Case Management platform. Through this collaboration, Resolver customers can access an independent, third-party benchmark of their ethics and compliance program maturity and translate findings into actionable remediation plans and audit-ready reports. The HQP Assessment is available as an optional add-on through Resolver's Whistleblowing & Case Management solution.
Scale indicators14 records
Recent moves6 records
Expansion highlights5 records
Resolver competitors and assessment
Company assessmentDirect peers
- LogicGate: LogicGate is a GRC workflow automation platform serving mid-market and enterprise risk, compliance, and audit teams with a no-code workflow builder. Directly comparable to Resolver in target buyer (risk and compliance leaders), modular GRC coverage (ERM, third-party risk, compliance), and enterprise direct-sales motion.
- AuditBoard: AuditBoard is a modern GRC platform with strong focus on internal audit, SOX, risk, and compliance management. Closely comparable to Resolver on product (audit, risk, compliance modules), buyer (enterprise risk leaders), and pricing tier, with a more modern UX and PLG-leaning motion.
- MetricStream: MetricStream is an enterprise GRC platform covering operational risk, regulatory compliance, audit, and IT risk for global financial institutions and large enterprises. Direct overlap with Resolver's Risk & Audit suite, enterprise financial-services buyer profile, and integrated GRC positioning.
- OneTrust: OneTrust is a broad trust intelligence platform spanning privacy, GRC, ethics, and ESG. Overlaps directly with Resolver on ethics & compliance, regulatory change management, and third-party risk, with comparable enterprise customer base and AI-roadmap investment.
- SAI360: SAI360 is a risk and compliance platform covering EHS, operational risk, ethics, and regulatory compliance for global enterprises. Comparable to Resolver on enterprise risk, regulatory compliance, and ethics modules serving multinational regulated buyers.
- StandardFusion: StandardFusion is a cloud GRC platform focused on risk, audit, compliance, and vendor management for mid-market organizations. Comparable to Resolver on GRC module breadth, mid-market target buyer, and integrated-platform positioning.
Broad incumbents
- RSA Archer: RSA Archer (now under RSA, a Dell Technologies business) is a long-standing enterprise GRC suite covering operational risk, regulatory compliance, IT risk, and audit. A larger, established incumbent that competes head-on with Resolver in financial services and large enterprise GRC.
- ServiceNow GRC: ServiceNow's Integrated Risk Management (IRM/GRC) module is bundled into the broader ServiceNow platform used by large enterprises for workflow automation. Competes with Resolver on risk, compliance, and audit workflows as part of a much wider enterprise platform.
- Diligent (Galvanize): Diligent acquired Galvanize to offer an integrated GRC + board governance platform for enterprise and audit committee buyers. Overlaps with Resolver on risk, audit, and compliance while adding governance and board-management capabilities Diligent does not match.
Emerging players
- Centraleyes: Centraleyes is an AI-native GRC platform focused on cyber GRC, vendor risk, and compliance automation for mid-market and enterprise. Frequently co-listed with Resolver in analyst rankings of top AI-powered GRC platforms, with overlapping enterprise buyer profile but narrower cyber-compliance focus.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Resolver social profiles
Digital presenceResolver compliance and trust
Trust signalCompliance7 records
Resolver financial estimates
Financial estimateRevenue estimate
Valuation estimate
Resolver leadership team
Management profileNumber of profiles
Profiles6 records
Resolver funding detail
Funding detailFunding overview
Funding rounds2 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Resolver M&A and investment
M&A and investmentM&A3 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Resolver
What does Resolver do?
Resolver provides an integrated enterprise resilience platform that combines Governance, Risk and Compliance (GRC) software, Corporate Security and Investigations software, Social Listening and Online Risk Intelligence services, and Trust & Safety Intelligence (including Athena CSAM Detection and Online Safety Compliance) for global platforms. The platform uses a unified data model to connect risks, controls, obligations, incidents, and actions across financial institutions, large enterprises, and online platforms, sold primarily as annual subscriptions to enterprise and mid-market organizations.
Is Resolver a public or private company?
Resolver is a private company. It is classified as corporate owned and is currently operating.
When was Resolver founded?
Resolver was founded in 2005. It employs 101 to 250 people.
Where is Resolver based?
Resolver is headquartered in Toronto, Canada, in the North America region.
How does Resolver make money?
One revenue line is on record: GRC Software Platform Subscription.
Who are Resolver's main competitors?
Direct peers on record are LogicGate, AuditBoard, MetricStream, OneTrust, SAI360 and StandardFusion. Broad incumbents are RSA Archer, ServiceNow GRC and Diligent (Galvanize). Centraleyes is listed as an emerging player.
Does Resolver have an API?
Yes. Resolver's Enterprise Risk Management Software supports API-based integrations with business and operational systems, including data sources, reporting tools, and enterprise applications. The platform connects ERM workflows with existing business systems through its partnership with Workato. The API enables integration with data sources, reporting tools, and enterprise applications.
What industry is Resolver in?
Resolver's product category is Governance, Risk and Compliance (GRC) Software. Its primary akta.pro industry code is HDAEALAK, IT Governance, Risk & Compliance (IT GRC) Platforms. Its NAICS code is 5415 and its SIC code is 7372.