MedArrive
MedArrive is a healthcare technology company providing a cloud-based logistics and scheduling platform that helps health systems and in-home care providers coordinate, route, and manage field-based care delivery at scale.
- Company typePrivate
- Founded2020
- HeadquartersNew York, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What MedArrive does
MedArrive is a New York-based healthcare technology company that provides a cloud-based logistics platform for in-home care delivery. The platform is built around smart scheduling and routing, real-time command-center visibility for field operations, automated re-routing and patient reminders, and a provider mobile application, with HIPAA-compliant infrastructure designed for health-system and in-home care provider deployments. In March 2026 the company acquired AI-backed patient-navigation technology from the now-defunct Inbound Health, extending its platform into intelligent care transition management and patient routing.
The company's go-to-market is enterprise and sales-led, targeting health systems seeking to scale hospital-at-home programs and in-home care providers seeking to optimize staffing and logistics. Pricing is quote-based with a "Request a demo" motion rather than self-serve, and the company co-developed the next-generation platform with ChristianaCare, which serves as the flagship reference customer. Its revenue model appears to combine platform/SaaS licensing on a recurring basis with historical direct healthcare services delivery under payer contracts before the pivot to a software-led model around 2024.
MedArrive is venture-backed, having raised approximately $40.5 million in disclosed funding (and up to roughly $70 million including a 2022 round) from investors including Section 32, Kleiner Perkins, Define Ventures, Redesign Health, 7wire Ventures, Leaps by Bayer, Goodwater Capital, and Cobalt Ventures (a subsidiary of Blue Cross and Blue Shield of Kansas City). The company is led by CEO Ophir Lotan (appointed March 2026), with COO Greer Rios and CTO Pete Burns overseeing operations and technology, and board representation from all major institutional investors. Headcount is reported at 11-50 employees and the company maintains a corporate presence in Littleton, Colorado in addition to its New York headquarters.
MedArrive firmographics
Firmographics- Name
- MedArrive
- Legal name
- MedArrive Inc.
- Website
- https://medarrive.com
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- MedArrive is a healthcare technology company providing a cloud-based logistics and scheduling platform that helps health systems and in-home care providers coordinate, route, and manage field-based care delivery at scale.
- Ownership category
- akta.pro rank
MedArrive industry classification
Industry- Product category
- Healthcare Logistics Software
- NAICS
- Home Health Care Services (62161), Home Health Care Services (6216)
- SIC
- Services-Health Services (8000), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Hospital-at-Home & Acute Virtual Care Platforms (HLALABAC)
- akta.pro secondary industries
- Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH), Care Navigation, Referral & Digital Front Door Platforms (HLALABAH), Care Pathway Automation & Patient Engagement for RPM (Coaching, Messaging, Scheduling) (HLACAPAM)
Keywords
Where MedArrive is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
MedArrive business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Platform/SaaS Licensing: MedArrive provides a cloud-based logistics platform to health systems and in-home care providers, appearing to operate on a SaaS/platform licensing model based on program scale and visit volume.
- Healthcare Services Delivery: The company also delivered care directly to patients in their homes through contracts with health insurers before pivoting to a software platform model.
Go-to-market motion2 records
Distribution channels2 records
Marketing channels3 records
MedArrive product offering
Product offeringCore offering
MedArrive provides a cloud-based, HIPAA-compliant in-home care delivery platform that combines smart scheduling and routing, real-time command center visibility, automated re-routing with patient reminders, and customizable workflow logic for health systems and in-home care providers. The platform includes a provider mobile app and integrates AI-backed patient-navigation technology acquired from Inbound Health to support hospital-at-home and care-at-home program scale.
Product overview
MedArrive is a healthcare technology company offering a unified platform for in-home care delivery logistics. The core MedArrive Platform serves as the central system, providing smart scheduling, real-time routing, and command center visibility. The platform includes the Provider Mobile App for field teams, Smart Scheduling & Routing for logistics optimization, Live Command Center Visibility for operational oversight, and Automated Re-Routing & Patient Reminders for coordination. In March 2026, MedArrive acquired AI-backed patient navigation technology from Inbound Health to expand its hospital-at-home logistics capabilities with artificial intelligence-powered routing features. The company positions these integrated capabilities to help health systems and in-home care providers scale programs clinically and geographically.
Differentiator
Problem solved
Functional benefit
Products and services
- MedArrive Home Care Delivery Platform Cloud-based in-home care delivery platform providing smart scheduling, real-time routing, automated re-routing and patient reminders, live command center visibility, and customizable workflow logic. Designed for health systems and in-home care providers to scale clinical programs, manage field logistics, and optimize staffing models.
- AI-Backed Patient Navigation Technology Artificial intelligence-powered patient navigation and routing system acquired from Inbound Health and integrated into MedArrive's logistics platform. Enables intelligent care routing, transitions management, and optimization for hospital-at-home and in-home care programs.
Quantifiable outcome
- 43% more daily visit capacity
- +3 more outcomes
Companies that use MedArrive
Customer profileNamed customers3 records
Segments2 records
Ideal customer profiles2 records
MedArrive technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability1 record
Feature5 records
MedArrive partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered minor and flagship.
- Inbound HealthminorMedArrive acquired assets from the defunct Inbound Health, including AI-backed patient-navigation technology and customer relationships. This acquisition enhances MedArrive's hospital-at-home logistics capabilities and introduces new customers to the platform.
- ChristianaCareflagshipChristianaCare is the first health system to adopt MedArrive's next-generation platform, co-developing the cloud-based logistics solution. The partnership has demonstrated measurable results including reduced visit times, improved provider utilization, and reduced scheduling overhead within weeks of deployment.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
MedArrive competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
MedArrive social profiles
Digital presenceMedArrive compliance and trust
Trust signalCompliance1 record
MedArrive financial estimates
Financial estimateRevenue estimate
Valuation estimate
MedArrive leadership team
Management profileNumber of profiles
Profiles10 records
MedArrive funding detail
Funding detailFunding overview
Funding rounds5 records
Investors8 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MedArrive M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MedArrive
What does MedArrive do?
MedArrive provides a cloud-based, HIPAA-compliant in-home care delivery platform that combines smart scheduling and routing, real-time command center visibility, automated re-routing with patient reminders, and customizable workflow logic for health systems and in-home care providers. The platform includes a provider mobile app and integrates AI-backed patient-navigation technology acquired from Inbound Health to support hospital-at-home and care-at-home program scale.
Is MedArrive a public or private company?
MedArrive is a private company. It is classified as venture growth investor backed and is currently operating.
When was MedArrive founded?
MedArrive was founded in 2020. It employs 11 to 50 people.
Where is MedArrive based?
MedArrive is headquartered in New York, United States, in the North America region.
How does MedArrive make money?
Two revenue lines are on record. Platform/SaaS Licensing is the primary driver. The others are healthcare Services Delivery.
Does MedArrive have an API?
No public API is recorded for MedArrive.
What industry is MedArrive in?
MedArrive's product category is Healthcare Logistics Software. Its primary akta.pro industry code is HLALABAC, Hospital-at-Home & Acute Virtual Care Platforms, with a secondary code of HLACAFAH, Virtual Nursing, Telemonitoring & Command Center Platforms. Its NAICS code is 62161 and its SIC code is 8000.