Félix

What Félix does

Félix (legally Felix Technologies Inc., doing business as Félix Pago) is a Miami-headquartered, Delaware-incorporated cross-border remittance company founded in 2020 that enables U.S.-based Latino immigrants to send money to recipients in nine Latin American countries through a WhatsApp-native conversational interface. The platform eliminates the need for a mobile app download, allowing senders to initiate transfers by messaging a single WhatsApp number, completing KYC, funding via ACH, debit, credit or Green Dot cash-in, and receiving instant payout confirmations. Funds are delivered to bank accounts, mobile wallets, or 40,000–50,000+ cash-pickup locations in seconds (bank/wallet) or 30–60 minutes (cash), depending on corridor.

The underlying platform integrates Mastercard Move for international money-transfer rails, dLocal for LATAM local payment processing, and Circle USDC stablecoins for 24x7 blockchain settlement, enabling pre-disbursement to recipients regardless of recipient-country banking hours. Proprietary fraud modeling, a "penny test" payment-method validation tool, and a conversational AI layer that embeds human reassurance into the chat experience are used to address the trust gap that had historically kept senders using brick-and-mortar remittance stores.

Félix earns revenue from flat per-transfer fees ($2.99 for bank transfers to Mexico, $4.98 for cash pickups, scaling up to $27.99 depending on corridor and amount) plus an FX conversion margin of 0.5%–2.2% over interbank rates. The company reported processing over $1 billion in cumulative remittances in 2024 with 12x revenue growth from 2023, scaled its user base to 400,000+ by early 2026, and operates with 101–250 employees across Miami and San Francisco offices under NMLS license #2302775, with a $75 million Series B closed in April 2025.

Name

Félix

Legal name

Felix Technologies Inc.

Website

https://felixpago.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

101–250 employees

Short description

Félix operates a WhatsApp-native cross-border remittance platform that lets U.S.-based Latino immigrants send money to recipients in nine Latin American countries via chat, combining stablecoin settlement with 400,000+ users and over $1 billion processed in 2024.

Ownership category

akta.pro rank

Product category

Cross-Border Remittance

NAICS

Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320)

SIC

Security & Commodity Brokers, Dealers, Exchanges & Services (6200)

akta.pro primary industry

Multi-Currency Accounts, Wallets & IBAN Services (FSAMAIAG)

akta.pro secondary industries

Crypto Remittance & Cross-Border Money Transfer Providers (FSADAIAD), International / Cross-Border BNPL & Multi-Currency POS Financing (FSAGAIAN)

Keywords

• Cross-border remittance
• WhatsApp money transfer
• US-Latin America payments
• Digital remittance platform
• Stablecoin settlement rails

Headquarters

HQ city

Miami

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Technology or R&D, Operations, Marketing or Sales, Personnel, Others

Revenue model

1. Transaction fees on remittances: Félix charges a flat per-transfer fee disclosed before authorization (e.g., $2.99 USD for bank deposits to Mexico, $4.98 USD for cash pickups). First-time transfers are fee-free under the "Tu primer envío sin comisión" promotion. The fee schedule is published at felixpago.com/fee-schedule.
2. Currency conversion margin: Félix earns revenue from the spread between the interbank FX rate and the customer-facing rate. Exchange rates include a margin over commercially available interbank rates and are adjusted several times per day. The applicable rate, fee, and recipient amount are disclosed to the sender before authorization. Exchange rate markups are reported by third-party reviews to range from 0.5% to 2.2%.
3. Customer referral program payouts (net): Félix runs a "Gana mientras compartes Felix" / "Earn by sharing Félix" program that pays $20 USD to existing users for each new user they refer who completes a first transaction. This is a customer-acquisition cost rather than a direct revenue stream but is part of the overall unit economics.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels7 records

Core offering

Félix operates a WhatsApp-native cross-border remittance platform that lets U.S.-based users send money to bank accounts, mobile wallets, and over 40,000–50,000 cash-pickup locations across nine Latin American countries. Onboarding, KYC, funding (card, ACH, or Green Dot cash-in), FX conversion, and payout confirmation are handled entirely inside a conversational WhatsApp chat, with funds settled via stablecoin (Circle USDC) and partner rails including Mastercard Move and dLocal. Pricing is a flat per-transfer fee ($2.99 USD for bank deposits to Mexico, $4.98 USD for cash pickups) plus an FX margin, with the first transfer fee-free.

Product overview

Félix Pago is a single unified WhatsApp-native remittance product, not a multi-module platform: all customer interactions run through a conversational AI interface on WhatsApp, and the offering branches by destination country (Mexico, Guatemala, Honduras, El Salvador, Dominican Republic, Colombia, Nicaragua, Ecuador, and Peru) and by delivery method. The core product, Félix Pago (WhatsApp Remittance Platform), exposes three delivery sub-products—Félix Bank Deposit Transfer, Félix Cash Pickup (50,000+ locations in Mexico plus networks across the other eight countries), and Félix Mobile Wallet Transfer. Layered on top are engagement and growth modules, namely the Félix Earn-While-You-Share Referral Program, the Félix Business / Integraciones (Enterprise) line, and the supporting Félix Resources (Guides, Glossary, Blog, Newsroom, Help Center). Under the hood the platform integrates with Mastercard Move, dLocal, Circle, and the Green Dot cash network for payment processing, FX, EFT, and cash funding, and uses stablecoin/blockchain settlement rails to deliver funds to recipients.

Differentiator

Problem solved

Functional benefit

Products and services

• Félix Pago WhatsApp Remittance Platform Conversational, app-free remittance product that lets U.S.-based users send money to bank accounts, mobile wallets, and 40,000–50,000+ cash-pickup points across nine Latin American countries (Mexico, Guatemala, Honduras, El Salvador, Dominican Republic, Colombia, Nicaragua, Ecuador, Peru). Uses conversational AI on WhatsApp, stablecoin-funded settlement (Circle USDC), Mastercard Move and dLocal rails, and a flat-fee pricing model.
• Félix Business / Integraciones (Enterprise) Enterprise offering aimed at partners (banks, fintechs, remittance platforms) that need cross-border payment integrations into Félix's U.S.–LATAM payment rails and recipient payout network.

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability5 records

Feature7 records

Partnerships

Nine partnerships are on record, tiered core and flagship.

• dLocalcoreTechnology or Integration · 14 November 2025dLocal and Félix launched a new remittance service across Latin America, enabling instant WhatsApp-based transactions funded by stablecoins. The integration underpins Félix's local payment processing across LATAM corridors.
• MastercardcoreTechnology or Integration · 1 November 2025Félix is collaborating with Mastercard to improve the speed of U.S.–Latin America remittances. The partnership uses Mastercard Move for international money transfers from the U.S. to Latin America via WhatsApp, aiming to improve speed, transparency and reduce costs. Félix plans to extend coverage further within Latin America. Announced November 2025; originally extended for Central America remittances in November 2024.
• Circle Internet Financial, LLCcoreTechnology or IntegrationFelix partners with Circle to offer electronic fund transfers (EFTs) and USDC stablecoin rails. Users authorize Felix to share identity and bank information with Circle to back their accounts; Circle's partner terms are incorporated by reference into Felix's Privacy Policy. Powers Félix's 24x7 blockchain settlement and stablecoin-funded WhatsApp remittances.
• Green Dot NetworkcoreChannel Partner/ Reseller/ DistributorCash funding rail for U.S.-based senders without a bank account. Depositing cash at a participating Green Dot retailer initiates a transfer to a designated Felix bank account; Green Dot may take up to 15 minutes to process the deposit. Felix assumes responsibility for completing the transfer once funds are accepted. Disclosed in Terms of Use Section 4.1.2.
• UniTellercoreOEM/ Whitelabel/ Licensing PartnerFelix Technologies Inc. is an authorized agent of UniTeller. UniTeller is one of the licensed money transmitters through which Felix offers services in U.S. states where Felix is not directly licensed. UniTeller's logo appears on Felix's website footer alongside Intermex and Spectrum/Transnetwork.
• IntermexcoreOEM/ Whitelabel/ Licensing PartnerFelix Technologies Inc. is an authorized agent of Intermex, which is one of the licensed money transmitters used by Felix in states where Felix is not directly licensed. Intermex's logo appears on the Felix website footer. Also referenced as a strategic partner to reduce transaction costs and enhance service offerings.
• Spectrum Global Payment Solutions, Inc. (Transnetwork), NMLS 937914coreOEM/ Whitelabel/ Licensing PartnerFelix Technologies Inc. is an authorized agent of Spectrum Global Payment Solutions, Inc. (Transnetwork), NMLS 937914. Spectrum/Transnetwork is one of the licensed money transmitters used by Felix in states where Felix is not directly licensed. Spectrum's logo appears on the Felix website footer.
• WhatsApp (Meta)flagshipTechnology or IntegrationFelix operates entirely through WhatsApp — the entire user journey (onboarding, KYC, funding confirmation, payout confirmation, support) is delivered inside the chat interface via WhatsApp Business API to Félix's number +1 669 333-3549. This is Félix's defining distribution and product surface.
• LATAM receiving banks, mobile wallets and retail cash-pickup chains (e.g., Banorte, BBVA, Scotiabank, Bancolombia, Davivienda, Banco Atlántida, Mercado Pago, Nequi, Daviplata, Spin by OXXO, OXXO, Walmart, Coppel, Elektra, Soriana, Bodega Aurrera, Telecomm, 7-Eleven, Farmacias Guadalajara, etc.)coreChannel Partner/ Reseller/ DistributorFelix distributes its funded transfers to recipients via an ecosystem of LATAM payout partners — local banks, mobile wallets and retail chains — across 9 LATAM destination countries. The website lists deep links to over 40,000–50,000 cash-pickup locations and dozens of banks/wallets by country, enabling either bank/wallet deposit (in seconds) or cash pickup (in 30–60 minutes).

Scale indicators12 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Sendwave: App-based remittance fintech (owned by WorldRemit/Zepz) targeting migrants from the U.S./Europe to Africa and parts of LATAM. Direct competitor in the digital migrant-remittance category with a similar low-fee, mobile-first proposition; geographic overlap is partial.
• WorldRemit: Digital remittance platform with extensive LATAM payout coverage (bank, wallet, cash pickup). Direct competitor in the same U.S.–LATAM corridors, similar multi-modal payout model, and overlapping customer base of migrant senders.
• Remitly: U.S.-headquartered digital remittance platform serving the same U.S.–LATAM corridor with app- and web-based flows. Closest direct competitor given overlapping customer base (U.S. Latino senders), similar pricing structure, and shared corridors; differentiates via app experience versus Félix's WhatsApp-native chat flow.
• Wise: Global money transfer platform offering cross-border transfers from the U.S. to LATAM with mid-market FX and transparent fees. Comparable as a digital-first cross-border payment rail; differs in targeting a broader global audience rather than the U.S. Latino diaspora specifically.

Others

• Intermex: U.S. money transmitter serving the U.S.–LATAM corridor and an authorized-agent partner of Félix. Functions both as a peer in the LATAM remittance category and as a strategic partner / distribution channel for Félix in non-directly-licensed U.S. states.

Emerging players

• DolarApp: LATAM-focused fintech offering USD digital accounts and cross-border payments for individuals and SMBs. Comparable as an emerging LATAM financial-platform player serving the same diaspora; differentiated by USD-account and treasury features versus pure remittance.

Broad incumbents

• Western Union: Global incumbent in cross-border money transfer with the largest agent network and dominant LATAM cash-pickup footprint. Competes head-on in U.S.–LATAM remittances; differentiates through brand, retail agent scale, and the Western Union Digital app versus Félix's WhatsApp-native flow.
• XOOM (a PayPal service): PayPal-owned digital remittance service covering U.S.–LATAM corridors with bank, wallet and cash-pickup payouts. Directly comparable in corridor coverage and pricing, with the added advantage of PayPal's brand and broader fintech ecosystem.
• MoneyGram: Established global money-transfer incumbent with significant LATAM payout network and growing direct-to-consumer digital app. Comparable in corridors, payout modalities and customer segment; brings deeper brand recognition and partner bank relationships.

Regional players

• Bitso: Latin America's largest crypto exchange and cross-border payments platform operating across Mexico, Argentina, Brazil and Colombia. Comparable as a regional LATAM cross-border payments and stablecoin-based settlement player; primary focus is LATAM-side B2B rather than U.S.-sender D2C.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/felixpagos
• LinkedInlinkedin.com/company/felix-pago
• Instagraminstagram.com/felixpago
• TikToktiktok.com/@felixpago
• Xx.com/Felixpago

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds8 records

Investors24 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Félix