Davies Group

What Davies Group does

Davies Group is a London-headquartered professional services and technology firm serving insurance, financial services, and other highly regulated markets. Founded in the late 1960s (per firmographic data) with Epiris as an early sponsor, the company has grown through a combination of organic expansion and targeted M&A into a ~$1.4B-revenue, ~9,500-employee business operating across 20+ countries with major operational centres in the UK, US, and now Canada following the SCM Insurance Services acquisition. Davies operates six integrated business lines — Claims Solutions, Legal Solutions (Keoghs LLP), Insurance Solutions, Technology Solutions, Consulting, and Learning Solutions — and serves 1,700+ clients including major insurers (Direct Line Group, AXA, Ageas, RSA, NFU Mutual, Manulife, RAC), banks (NatWest, Lloyds), corporates, and public-sector entities. Distribution is exclusively direct enterprise B2B sales under quote-based custom contracts.

The company's core technology stack centres on ClaimPilot, an AI-powered claims management platform reportedly delivering up to 10x faster processing on some claims tasks and incorporating agentic and generative AI capabilities; Lauri, a generative AI portfolio for personal injury and credit hire claims; the Worksmart RegTech platform (number one for complaints management in the Lloyd's market); and an Intelligent Automation suite combining RPA, machine learning, and conversational AI for client onboarding, AML/KYC, and customer experience use cases. Davies holds ISO 27001 and Cyber Essentials Plus certifications and operates approved Lloyd's, FCA, PRA, and DFSA-licensed entities including the Asta managing agency, which oversees £1.5B in gross premium.

Revenue mechanics are predominantly professional services — TPA fees, loss adjusting, legal services (Keoghs), actuarial and consulting retainers — supplemented by a smaller subscription/recurring technology revenue stream from platforms such as ClaimPilot and Worksmart. Ownership rests with US private equity firm HGGC, which took a majority stake in January 2017 (with a 2020 follow-on including Alberta Investment Management), supplemented by minority reinvestments from Warburg Pincus and TorQuest Partners following the 2025 SCM acquisition. The Vision 2030 strategy prioritizes AI investment, agentic automation, and North American expansion, with the SCM deal plus $369M of Blackstone Credit financing (May 2025) providing the capital base for continued inorganic growth.

Name

Davies Group

Legal name

Davies Group Ltd.

Website

https://davies-group.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Davies Group is a London-headquartered professional services and technology firm serving insurers, brokers, MGAs, Lloyd's syndicates, banks, and regulated entities with claims management, legal, consulting, and AI-enabled technology across 20+ countries.

Ownership category

akta.pro rank

Product category

Insurance Claims Management Services

NAICS

Management Consulting Services (54161), Offices of Lawyers (541110), Legal Services (5411)

SIC

Insurance Agents, Brokers & Service (6411), Services-Engineering, Accounting, Research, Management (8700), Services-Management Consulting Services (8742), Services-Legal Services (8111)

akta.pro primary industry

Testing, Inspection, Certification & Commissioning (TICx) Technical Services (BPAHAIAL)

akta.pro secondary industry

Records Management, Information Governance & Retention (BPAEAPAO)

Keywords

• Insurance claims management
• Loss adjusting services
• Third party administration
• Insurance consulting
• Claims technology solutions

Headquarters

HQ city

City Of London

HQ country

United Kingdom

HQ region

Europe

Offices20 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Claims Solutions: End-to-end claims management, TPA and loss adjusting solutions across the entire claims value chain for insurers, brokers, MGAs, corporates and public entities
2. Legal Solutions (Keoghs): Dispute resolution and risk services for UK insurance industry across motor, casualty, complex and specialty classes. Award-winning technology-enabled legal services.
3. Insurance Solutions: Insurance management solutions including audit, subrogation management, actuarial consulting, captive management and MGA support for Lloyd's and international markets
4. Technology Solutions: Digital transformation, intelligent automation, customer experience, data & compliance technology solutions delivered as products and services
5. Consulting: Expert consulting services across financial services, banking, asset & wealth management, insurance and regulated industries covering technology transformation, regulatory compliance and risk management
6. Learning Solutions: Apprenticeship programmes and professional education services for insurance and financial services sectors

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Davies Group is a professional services and technology firm delivering end-to-end claims management, loss adjusting, third-party administration, legal services (Keoghs), insurance consulting, forensic accounting, and regulatory compliance technology to insurers, reinsurers, brokers, MGAs, Lloyd's syndicates, corporates, and public sector clients across 20+ countries.

Product overview

Davies Group is a leading professional services and technology business serving insurance, financial services, and highly regulated markets. The company operates a platform-plus-modules architecture combining core service offerings with technology solutions. Key product lines include ClaimPilot, an AI-powered claims management platform; Intelligent Automation solutions using RPA and AI; Data & Compliance tools for regulatory compliance; and Customer/Employee Experience platforms. Services span Claims Solutions, Consulting, Insurance Solutions, Legal Solutions (Keoghs), and Forensic Accounting. The technology portfolio includes specialized modules for Contact Management, Digital Innovation, and the acquired RegTech platform Worksmart. Davies also offers Lauri, a generative AI-powered claims technology for personal injury and credit hire processing.

Differentiator

Problem solved

Functional benefit

Brands

• ClaimPilot: AI-powered claims management platform designed to elevate the policyholder experience and empower handlers, transforming the claims journey with state-of-the-art AI, streamlined processes and reduced operational bottlenecks.
• Keoghs
• Lauri

Products and services

• Claims Solutions
• Legal Solutions (Keoghs)
• Insurance Solutions
• Consulting
• Forensic Accounting
• ClaimPilot
• Lauri
• Intelligent Automation
• Data & Compliance
• Customer Experience Platform
• Contact Management
• Employee Experience
• Digital Innovation
• Worksmart
• Learning Solutions

Quantifiable outcome

• Up to 10x faster claims processing with ClaimPilot platform
• +5 more outcomes

Named customers31 records

Segments8 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability9 records

Feature6 records

Partnerships

Three partnerships are on record, tiered core.

• Digital WorkforcecoreStrategic or Co-development Partner · 20 February 2026Strategic partnership to bring AI agents to the insurance and other regulated industries. Combines Davies' insurance expertise with Digital Workforce's AI agent capabilities to deliver intelligent automation solutions for regulated markets.
• AXA UKcoreStrategic or Co-development Partner · 4 February 2026Partnership with AXA UK for Horizon broker development programme. Davies Group (through The Davies Group) delivers leadership training including live scenario simulations, masterclasses, and individual career coaching to build senior leadership capability among AXA's broker partners.
• Empower DevelopmentcoreStrategic or Co-development Partner · 23 March 2023Partnership to provide specialized learning content for Davies' insurance apprentices. Empower Development provides technical bite-sized digital learning content supporting CII modules, complementing Davies' dedicated coaching and 'Thrive Professionally with Davies' community.

Scale indicators17 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Sedgwick: Global claims management, loss adjusting, and TPA provider serving insurers, employers and brokers — directly comparable to Davies' core Claims Solutions and SCM-style end-to-end claims operations.
• Crawford & Company: World's largest independent claims management company offering TPA, loss adjusting and related services to insurers — direct competitor in core claims and adjusting services Davies provides.
• McLarens: Global independent loss adjuster and claims management firm serving insurance carriers, MGAs and corporates — overlaps with Davies' loss adjusting, TPA and catastrophe response capabilities.
• Charles Taylor: Provider of insurance services including claims management, managing agency support, captive management and consulting — directly comparable to Davies' Insurance Solutions, Asta, and captive management businesses.
• Gallagher Bassett: Third-party administrator and claims management subsidiary of Arthur J. Gallagher, offering TPA, loss adjusting and risk management services — competing with Davies' claims solutions across markets.
• DWF Group: Global legal and business services firm with a large insurance practice (formerly DWF) — directly comparable to Keoghs legal solutions and a known employer of Davies' Italy Director Enrico De Micco.

Broad incumbents

• Capgemini Invent (Insurance): Global consulting and technology firm with a sizable insurance practice offering digital transformation, claims automation and consulting — overlaps with Davies' Consulting and Technology Solutions streams at a much larger scale.
• Accenture (Insurance): Global professional services giant with deep insurance industry practice spanning claims transformation, AI, and platform engineering — broader incumbent competing for the same insurer transformation budgets as Davies Consulting.
• Oliver Wyman (Marsh McLennan): Management consulting arm of Marsh McLennan serving insurers, banks and asset managers on strategy, risk and operations — comparable to Davies' Consulting practice for regulated financial services clients.

Emerging players

• Pinnacle Pet Group: Specialty insurance services and emerging TPA-style providers serving niche segments like MGAs and pet insurers — relevant as emerging competitors in the same claims and insurance services space Davies targets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/daviesgroup
• Xx.com/with_replies

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Subsidiaries13 records

Funding overview

Funding rounds2 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A26 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Davies Group