CompuGroup Medical

What CompuGroup Medical does

CompuGroup Medical SE & Co. KGaA (CGM) is a Germany-headquartered healthcare information technology company that delivers software, services, and connectivity solutions to physicians, hospitals, laboratories, pharmacies, and other healthcare stakeholders. Founded in 1996 and headquartered in Koblenz, CGM operates through offices in 19 countries with software deployments in approximately 60 countries, employs more than 8,700 people, and reports FY2025 revenue of EUR 1.213 billion with around 5% year-over-year growth concentrated in the hospital segment and AI solution expansion. The founder, Frank Gotthardt, retains a significant ownership stake alongside private equity owner CVC Capital Partners following the company's June 2025 delisting from the Frankfurt Stock Exchange.

CGM's product architecture is a platform-plus-modules model spanning electronic health records (CGM APRIMA, CGM eMDs, CGM CLINICAL, CGM PLUS, CGM PRACTICE PARTNER), practice management (CGM webPRACTICE, CGM ENTERPRISE PM, CGM LYTEC, CGM MEDISOFT), laboratory information systems (CGM LABDAQ, CGM AP EASY, CGM SCHUYLAB, CGM MEDICUS WEB), pharmacy systems (CGM AMOR, Aescudata), and revenue cycle management (ARIA RCM Services, ARIA Coding/Credentialing/Enrollment, eMEDIX clearinghouse). The company has layered proprietary AI capabilities on this base via CGM AMBI (ambient AI that listens to patient encounters and produces structured clinical notes) and CGM INDEX.AI (document automation combining OCR with NLP and ML to extract and route clinical documents). Adjacent offerings include CGM ELVI telemedicine, ARIA Population Health for remote patient monitoring, CGM PRESCRIBE medication management, CGM CONNECTION and Patient Portal for patient engagement, CGM MEASURES MIPS reporting, and a Third-Party Marketplace for integrations.

CGM's revenue mechanics blend one-time software licenses with recurring subscriptions and maintenance, tech-enabled managed services through ARIA RCM (claims management, billing, coding, credentialing), transaction-fee clearinghouse services through eMEDIX, and subscription RPM priced at approximately $70 per patient per month. Distribution is hybrid: direct enterprise field sales to hospitals and large health systems, a long-tenured reseller channel (AZCOMP Technologies named CGM Reseller of the Year for 21 consecutive years), self-service SaaS for smaller practices via CGM webPRACTICE, and event-driven demand generation through the annual CGM User Conference and ARIA Academy webinars. Customer segments are diversified across ambulatory practices, hospitals and health systems, and laboratories across North America and Europe, with FQHC, CHC, and RHC clinics served as a specialized use case.

Name

CompuGroup Medical

Legal name

CompuGroup Medical SE & Co. KGaA

Website

https://cgm.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

CompuGroup Medical (CGM) is a German-headquartered healthcare IT company providing electronic health records, practice management, laboratory information systems, revenue cycle management, pharmacy, and AI documentation solutions to physicians, hospitals, pharmacies, and laboratories across approximately 60 countries.

Ownership category

akta.pro rank

Product category

Healthcare IT Software

NAICS

Software Publishers (5132), Health Care and Social Assistance (62)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Patient Intake, Digital Registration & eForms (HLACAEAF)

akta.pro secondary industries

Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH), Patient Education, Content & Personalized Journey Orchestration (HLACAEAE)

Keywords

• Electronic health records
• Practice management software
• Laboratory information systems
• Revenue cycle management
• Remote patient monitoring

Headquarters

HQ city

Koblenz

HQ country

Germany

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Licenses: Traditional software licensing model for EHR, practice management, and laboratory information systems deployed to healthcare providers.
2. Subscriptions: Recurring subscription revenue from cloud-based solutions including SaaS practice management (CGM webPRACTICE), telehealth platforms, and remote patient monitoring services.
3. Maintenance Services: Ongoing maintenance and support fees for installed software base, providing sticky recurring revenue from existing customer base.
4. Revenue Cycle Management Services: Tech-enabled RCM services including claims management, medical billing, coding, credentialing, and enrollment services through ARIA Health Services and eMEDIX Reimbursement Solutions.
5. EDI/Clearinghouse: Electronic data interchange and claims clearinghouse services providing real-time claims processing through eMEDIX platform.
6. Remote Patient Monitoring: RPM services generating approximately $70 per patient per month in new revenue for practices through cellular-enabled devices and monitoring services.

Pricing tiers

Go-to-market motion4 records

Distribution channels4 records

Marketing channels6 records

Core offering

CompuGroup Medical (CGM) develops and sells healthcare IT software, including electronic health records (EHR), practice management, laboratory information systems, hospital and pharmacy information systems, telemedicine, remote patient monitoring, and AI-powered clinical documentation tools. The company also provides tech-enabled revenue cycle management (RCM), medical billing, coding, credentialing, enrollment, and EDI clearinghouse services to ambulatory practices, hospitals, laboratories, and other healthcare providers.

Product overview

CompuGroup Medical (CGM) operates as a platform-plus-modules architecture delivering healthcare IT solutions across three primary segments: Ambulatory Information Systems (EHR and Practice Management), Hospital Information Systems, and Pharmacy Information Systems. The core product portfolio centers on CGM APRIMA and CGM eMDs as flagship EHR/Practice Management systems, supplemented by acquired brands CGM LYTEC and CGM MEDISOFT. AI-powered add-ons include CGM AMBI for ambient clinical documentation and CGM INDEX.AI for intelligent document automation. Lab management is anchored by CGM LABDAQ (leading US LIS), complemented by CGM AP EASY (acquired anatomical pathology LIS with 700+ customers), CGM SCHUYLAB, CGM MEDICUS WEB, and CGM LABSIGN. Revenue cycle services are led by award-winning ARIA RCM Services (Best in KLAS 3 consecutive years), supported by ARIA Coding, Credentialing, and Enrollment services plus eMEDIX clearinghouse. Remote patient monitoring is delivered through ARIA Population Health with RPM Essentials and RPM Complete models, while telehealth is enabled via CGM ELVI platform. Additional modules span medication management (CGM PRESCRIBE), patient engagement (CGM CONNECTION, Patient Portal), and quality reporting (CGM MEASURES).

Differentiator

Problem solved

Functional benefit

Brands

• CGM APRIMA: Award-winning, AI-enabled Electronic Health Record and Practice Management system for healthcare providers.
• CGM LABDAQ
• ARIA RCM Services
• CGM AMBI
• CGM INDEX.AI
• CGM ELVI
• ARIA Population Health
• CGM webPRACTICE
• eMEDIX
• CGM eMDs
• CGM Clinical
• CGM M

Products and services

• CGM APRIMA Award-winning, AI-enabled electronic health record (EHR) and practice management system for outpatient and ambulatory practices, with ambient AI integration, specialty-specific workflows, and robust reporting.
• CGM eMDs Integrated electronic health record and practice management system that increases productivity, supports superior clinical experience, and drives positive patient care outcomes for healthcare practices.
• CGM webPRACTICE Web-based (SaaS) practice management system enabling healthcare practices to manage billing and operational needs via a cloud-based deployment model.
• CGM ENTERPRISE EHR Enterprise-grade electronic health record system targeted at larger healthcare organizations with more complex clinical and operational requirements.
• CGM ENTERPRISE PM Enterprise practice management system for larger healthcare organizations handling high volumes and complex billing operations.
• CGM LYTEC Practice management and EHR system acquired through the eMDs acquisition, continuing to receive annual software updates for medical practices.
• CGM MEDISOFT Practice management and EHR system acquired through the eMDs acquisition, continuing to receive annual software updates for medical practices.
• CGM PLUS EHR and practice management solution for healthcare practices.
• CGM PRACTICE PARTNER EHR and practice management solution for healthcare practices.
• CGM CLINICAL EHR and practice management system designed for outpatient practices and hospitals.
• CGM LABDAQ Leading laboratory information system (LIS) in the United States; intuitive, secure, and scalable lab management software for clinical and diagnostic laboratories.
• CGM AP EASY Anatomical pathology laboratory information system acquired to expand US laboratory market presence, serving over 700 customers.
• CGM SCHUYLAB Laboratory information system solution improving lab services internationally for over 13 years.
• CGM MEDICUS WEB Web-based laboratory information system for managing laboratory operations.
• CGM AMBI Ambient AI solution that listens to entire patient encounters and automatically generates structured clinical notes, parsing information from doctor, nurse, patient, and supporting family members.
• CGM INDEX.AI AI-powered document automation solution using intelligent data extraction, automated document categorization, and real-time indexing to reduce administrative burden on healthcare staff.
• ARIA RCM Services Award-winning revenue cycle management services for ambulatory practices, ranked #1 Best in KLAS for three consecutive years (2024-2026), offering claims management, medical billing, coding, and denial management.
• ARIA Coding Services Medical coding services with certified experts providing coding guidelines updates, new code assistance, and denial management.
• ARIA Credentialing Services Provider credentialing services to help healthcare organizations onboard clinicians and maintain proper enrollment.
• ARIA Enrollment Services Provider enrollment services to simplify the onboarding process for new clinicians with payers.
• eMEDIX Healthcare EDI claims clearinghouse providing real-time claims processing with one of the fastest turnaround times in the industry.
• ARIA Population Health Remote patient monitoring (RPM) solution with two flexible service models (RPM Essentials and RPM Complete) for chronic disease management, Medicare population health, and real-time health data monitoring via cellular-enabled devices.
• CGM ELVI Telemedicine platform enabling healthcare providers to reach remote or immobile patients and expand their practice through virtual visits.
• CGM M Hospital information system for hospitals and health systems, supporting complex healthcare IT integration, laboratory and pharmacy systems, and regulatory compliance.

Quantifiable outcome

• CGM LABDAQ named 2024 Best Laboratory Information System
• +4 more outcomes

Named customers7 records

Segments7 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability10 records

Feature6 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• AZCOMP TechnologiescoreChannel Partner/ Reseller/ Distributor · 29 April 2026AZCOMP Technologies has been named CGM Reseller of the Year for 21 consecutive years (2005-2026). The award is based on sales performance, customer retention, service quality, and partnership strength for Medisoft products. AZCOMP provides technical support, training, cloud hosting, and billing services to independent medical practices.
• Healthy ConnectionsminorStrategic or Co-development Partner · 1 March 2026Partnership between CompuGroup Medical and Healthy Connections FQHC in Arkansas for community engagement including Easter event. CGM team participated in community activities while providing technology and services support for rural healthcare delivery.
• GematikcoreTechnology or Integration · 21 August 2025CGM operates KIM (Kommunikation im Medizinwesen) secure messaging platform as part of Germany's healthcare telematics infrastructure (TI), regulated by Gematik. Platform enables secure exchange of clinical documents between authenticated TI users.
• Sandoz DeutschlandminorStrategic or Co-development Partner · 1 August 2025CGM subsidiaries IS Informatik GmbH and Aescudata SE & Co. KG partnered with Sandoz Deutschland to provide German hospital pharmacies with real-time drug availability and defect information via MSV3 interface starting August 2025. Users of CGM AMOR pharmacy system benefit from improved procurement planning and cost reduction.
• EhrmedbillingminorStrategic or Co-development Partner · 11 May 2025CompuGroup Medical US acquired Ehrmedbilling, expanding billing services and revenue cycle management capabilities in the healthcare technology market.
• AP EasycoreStrategic or Co-development Partner · 17 February 2022CompuGroup Medical acquired AP Easy, a leading provider of anatomical pathology laboratory information systems. The acquisition expanded market presence in US laboratory sector, adding over 700 customers and enhancing product portfolio with cross-selling opportunities.
• Meta IT GmbHcoreStrategic or Co-development Partner · 8 June 2021CompuGroup Medical acquired Meta IT GmbH, a healthcare software provider based in St. Ingbert. The deal expanded offerings into hospital hygiene management, quality management, and international markets, with legal support from TCI Rechtsanwälte and MUTTER & KRUCHEN.

Scale indicators12 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Epic Systems: Largest US hospital EHR vendor and the primary direct competitor CGM cites in its enterprise field sales motion. Both target large hospital systems with comprehensive EHR platforms; CGM differentiates through European regulatory expertise and modular deployments.
• Oracle Health (Cerner): Major US hospital and health system EHR vendor explicitly named by CGM as a competitor. Both deliver enterprise-scale clinical and RCM software to large provider organizations, with Oracle Health leveraging a broader technology portfolio.
• athenahealth: Cloud-based ambulatory EHR, practice management, and RCM services platform. Directly comparable to CGM's APRIMA/eMDs + ARIA RCM combination, competing for the same independent practices and specialty groups in the US market.
• NextGen Healthcare: Ambulatory EHR and practice management vendor serving small-to-mid-sized practices and specialty groups. Closely comparable to CGM eMDs/LYTEC/MEDISOFT in target customer and product scope.
• MEDITECH: Hospital and health system EHR vendor with a long-standing ambulatory and community hospital footprint. Comparable to CGM M and CGM CLINICAL in serving community hospitals and integrated delivery networks.
• eClinicalWorks: Ambulatory EHR and practice management vendor serving small and mid-sized practices, FQHCs, and specialty groups. Directly competes with CGM's APRIMA, eMDs, and practice management portfolio in the US ambulatory segment.
• Veradigm (formerly Allscripts): Large US-based EHR and practice management vendor with ambulatory and hospital offerings. Comparable to CGM across both segments, with parallel exposure to US ambulatory and international hospital markets.
• Greenway Health: Ambulatory EHR, practice management, and RCM vendor serving small practices and specialty groups. Directly comparable to CGM's eMDs/APRIMA + ARIA RCM combination in the US SMB and specialty ambulatory market.
• Dedalus: European-headquartered healthcare IT vendor providing EHR, LIS, and diagnostic imaging software across multiple European countries. Closely comparable to CGM's European hospital, lab, and ambulatory footprint, and a fellow pan-European health IT consolidator.

Emerging players

• Tebra (Kareo + PatientPop): Cloud-based practice management, EHR, and patient experience platform targeting independent practices. Comparable to CGM webPRACTICE and CGM CONNECTION, with stronger SMB/PLG positioning in the US market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/CGMeHealth
• Facebookfacebook.com/CompuGroup-Medical-SE-Co-KGaA-112275907098431

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries8 records

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A13 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CompuGroup Medical