Novo Banco

What Novo Banco does

Novo Banco, S.A. is a Portuguese universal bank created in 2014 from the resolution of Banco Espírito Santo and headquartered at Campus do novobanco in Porto Salvo, Lisbon. It operates a multi-segment platform serving approximately 1.7 million retail customers, Portuguese SMEs and corporates, and high-net-worth clients through Private novobanco. The bank held €46.4 billion in total assets and reported a record FY2025 net profit of €828.1 million, the highest since its creation. Following the exit of US private equity owner Lone Star Funds, Novo Banco was acquired by French banking group Groupe BPCE for €6.7 billion in April 2026 at 7.85x P/E, becoming a wholly-owned subsidiary integrated into BPCE's 'Vision 2030' European retail expansion plan.

The product stack spans packaged current accounts (Conta 100%, 360°, 18.25, 26.31, Boas-Vindas), credit cards, mortgages, personal, salary-backed, and auto credit, an investment platform (Trading Pro) that became the first major Portuguese bank offering to launch crypto-linked instruments in February 2026, mutual funds distributed via Euroclear FundsPlace, discretionary wealth management, and a broad insurance suite. Corporate banking (Empresas) layers on Trade Finance (named Best Trade Finance Provider by Global Finance), confirming, factoring, express bill, leasing, bank guarantees, and payment acceptance, supported by the novobanco Online Empresas platform with multi-bank financial aggregation and SIBS ESG integration. Distribution combines a national branch network with the novobanco App, novobanco Online, and dedicated relationship managers for SME and private clients.

The bank's primary AI deployment is a unified fraud, AML, KYC, and sanctions screening platform built on Feedzai (with Neterium for watchlist screening), which processes structured transaction data and behavioral signals across the full 1.7 million-customer base. Revenue is generated through net interest income, account and card fees, insurance and fund distribution commissions, trade finance fees, and trading platform income. Marketing and GTM activity during the period under review was dominated by corporate/transactional press coverage of the BPCE deal, with a growing post-merger focus on group-level integration with Natixis and the broader BPCE retail franchise.

Name

Novo Banco

Legal name

Novo Banco, S.A.

Website

https://novobanco.pt

Company type

Private

Founded year

2014

Operating status

Acquired

Headcount range

1,001–5,000 employees

Short description

Novo Banco is a Portuguese universal bank serving 1.7 million retail, SME/corporate, and private banking customers through branches, digital channels, and relationship managers, with €46.4B in assets and a Feedzai-powered AI fraud/AML platform, now wholly owned by French banking group Groupe BPCE following a 2026 €6.7B acquisition.

Ownership category

akta.pro rank

Headquarters

HQ city

Lisbon

HQ country

Portugal

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Distribution channels3 records

Marketing channels3 records

Core offering

Novo Banco is a Portuguese commercial bank providing retail, private, and corporate banking services including packaged current accounts, payment cards, mortgages, personal, salary-backed and auto loans, investment funds and discretionary wealth management, insurance distribution, and corporate modules such as Trade Finance, Confirming, Factoring, Leasing, and treasury management. Distribution combines a national branch network, the novobanco App and Online digital channels, and dedicated relationship managers. The bank is now a wholly-owned subsidiary of Groupe BPCE following the €6.7 billion acquisition completed in 2026.

Product overview

Novo Banco operates as a multi-segment financial services platform serving retail (Particulares), Private banking (Private), and corporate (Empresas) customers with an integrated banking and digital platform architecture. The core offering centers on a portfolio of packaged current accounts (Conta 100%, Conta 360°, Conta 18.25, Conta 26.31, and Conta Boas-Vindas for non-residents), all of which integrate with the digital channels — the novobanco App and novobanco Online — and connect to add-on modules including credit cards (Cartão Verde, Cartão Gold), lending (Crédito Pessoal, Crédito Habitação, Crédito Ordenado, Crédito Automóvel), the Trading Pro investment platform (including the first crypto-instrument offering by a major Portuguese bank), investment funds (distributed via Euroclear FundsPlace), insurance, and the personalized Cashback program. Corporate banking (Empresas) layers on additional modules including Trade Finance (named Best Trade Finance Provider by Global Finance), Confirming, Factoring, Express Bill, novobanco Online Empresas (with multi-bank Aggregador Financeiro and SIBS ESG platform integration), and specialized investment support lines for Portugal 2030 and PRR programs. Private Banking offers a distinct sub-brand with dedicated Private Managers and exclusive benefits. The bank's AI-native fraud and AML platform (powered by Feedzai and Neterium for watchlist screening) provides a unified Economic Crime Prevention function across all customer segments. The bank also offers Edenred employee benefit cards, Coface export credit insurance, and the Futuro em Dia financial literacy platform, supported by BPCE group ownership following the €6.7 billion acquisition completed in 2026.

Differentiator

Problem solved

Functional benefit

Brands

• novobanco Online: novobanco's flagship digital/online banking platform for retail and business customers, accessible via web and mobile.
• Private novobanco
• Trading Pro
• novobanco Empresas
• Futuro em Dia

Products and services

• Conta 100% Day-to-day package account for individual customers aged 18+ with cashback benefits, free Green Credit Card, and personalized cashback campaigns across 200+ partner brands. Monthly commission €7.90 + 4% Stamp Duty; minimum opening €250.
• Conta 360° Premium package account for individual customers aged 18+ with exclusive benefits, free Gold 360° Credit Card for up to 2 holders, video consultation, and IT assistance services. Monthly commission €9.90 + 4% Stamp Duty.
• Conta 18.25 Zero-maintenance-fee eco-friendly account for customers aged 18-25 with free Green Credit Card on wage domiciliation and bonification conditions. Minimum opening €50.
• Conta 26.31 Eco-friendly account for customers aged 26-31 with wage-domiciliation benefits and free Green Card for the holder. Commission €5.00/month + 4% Stamp Duty, bonified to zero on full criteria compliance.
• Conta Boas-Vindas Welcome package account for foreign clients aged 18+ who recently moved to Portugal. Commission €7.90/month + 4% Stamp Duty and includes personal accident insurance with repatriation in case of death from non-professional accidents.
• Cartão de Crédito (Credit Cards) Credit card range including Cartão Verde (TAEG 16.9%, TAN 14.350%, €13 availability fee) and Cartão Gold (TAEG 19.0%, TAN 15.100%, €25 availability fee), supporting cash advance, installment payments, contactless, 3D Secure, virtual MB NET cards, Apple Pay, Google Pay, and MB WAY.
• Crédito Pessoal Online Online personal credit from €2,000 to €25,000 with response within 24 business hours and quick account funding after approval, distributed via a fully digital application.
• Crédito Habitação (Mortgage) Mortgage solutions for buying, building, renovating, or transferring property, with special conditions for young customers (up to 35), non-resident foreigners, and silver segment (50+). Includes online simulator, immediate pre-analysis, and associated life and home insurance.
• Crédito Ordenado (Salary-Backed Credit) Salary-backed credit allowing customers to access up to 100% of their salary as credit in their current account, structured as a low-value credit solution.
• Crédito Automóvel (Auto Loan) Auto loan and vehicle renting solutions for individual customers, with online simulator for credit auto.
• Serviço Trading Pro Trading platform offering securities trading (stocks, bonds) and the first crypto-related financial instruments offered by a major Portuguese bank (launched February 2026), enabling trading of instruments that mirror the evolution of digital assets without direct crypto investment.
• Fundos de Investimento (Investment Funds) Mutual fund distribution platform with online subscription, powered by Euroclear FundsPlace for fund distribution and trailer fee automation (since September 2025), including retirement savings plans (PPR), structured products, and capitalisation insurance.
• Gestão Discricionária (Discretionary Management) Discretionary portfolio management service for clients who prefer professional investment management, offered alongside investment consulting services.
• Seguros (Insurance) Comprehensive insurance product suite including health (Seguro Saúde, Saúde Plus, Sénior, Dental), auto, life (Vida Segura, Plus, Sénior, Jovem), home, accidents/work (Proteção Salário, Dia-a-Dia, Empregados Domésticos), and business insurance, with multi-equipment bundling campaigns.
• Solução Novo Negócio Business banking account solution for new businesses and entrepreneurs, part of the Tesouraria (Treasury) suite for the Empresas (Companies) segment.
• Solução Negócios / Negócios + Business banking account solutions for SMEs with multiple tiers (Negócios and Negócios +), part of the corporate treasury management offering.
• Trade Finance International trade finance solutions for corporate clients, awarded Best Trade Finance Provider by Global Finance magazine, covering Cash Management Internacional, EU/International transfers, foreign checks, and documentary instruments such as letters of credit and guarantees for non-EU corridors.
• Confirming Confirming service for supplier payment management, part of the Express Bill payment and collection management suite and integrated with treasury management solutions.
• Factoring / Cessão de Créditos Factoring and credit assignment (receivables) management solution for corporate treasury, available via online channels with simplified management.
• Express Bill (Gestão de Pagamentos e Cobranças) Integrated payment and collection management solution (Gestão de Pagamentos e Cobranças) for corporate clients, streamlining treasury operations.
• novobanco Online Empresas Corporate digital banking platform with digital certificate authentication, an Agregador Financeiro (multi-bank account consolidator), and access to the SIBS ESG platform, including factoring management and other treasury tools.
• Leasing Automóvel / Imobiliário / Mobiliário Leasing solutions for vehicles, real estate, and equipment for corporate clients, part of medium/long-term financing offerings.
• Serviço Private (Private Banking) Private banking service offering personalized management, investment and wealth management, and exclusive benefits, including a dedicated Private Manager, Platinum Card with privileged access to exclusive benefits, tailored financing solutions, special insurance conditions, and confidential strategic planning by specialists.
• Cartões Edenred (Refeição, Flexível, Creche, Estudante) Employee benefit cards including Edenred Refeição (meals), Flexível (flexible), Creche (nursery), and Estudante (student) cards issued for corporate clients' employee benefits programs.
• novobanco App Mobile banking application for iOS and Android providing access to accounts, cards, transfers, payments, cashback campaigns, and digital card management, with support for MB WAY, Apple Pay, Google Pay, and biometric authentication.
• novobanco Online Web-based online banking platform providing access to accounts, transfers, payments, statements, NIB/IBAN lookups, beneficiary management, and product subscriptions, available via browser on computer, tablet, and mobile.
• Serviço 360° | Gestor Dedicado Dedicated manager service for premium customers providing personalized banking support and financial guidance as part of the 360° account offering.
• Garantia Bancária / Aval Bancário Bank guarantee and surety services for corporate clients in support of business obligations and contracts.
• Terminal de Pagamento Automático (TPA) Physical payment terminals and digital/online payment solutions for merchants, including online and remote payment acceptance.
• Depósitos a Prazo (Term Deposits) Term deposit products with online subscription, recurring interest payment options, and terms under 1 year, part of the savings (Poupanças) suite.

Segments2 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability6 records

Partnerships

Two partnerships are on record, tiered flagship and core.

• Groupe BPCEflagshipStrategic or Co-development PartnerGroupe BPCE, the French mutual banking group (parent of Natixis, Caisse d'Epargne, Banque Populaire), acquired Novo Banco in 2024 for approximately €6.7 billion, taking ownership from Lone Star Funds. The transaction received regulatory approvals from the European Central Bank and Banco de Portugal and was completed in 2024. The acquisition gives BPCE a Portuguese retail and corporate banking franchise and integrates Novo Banco into the broader BPCE group.
• Banco de Portugal (Portuguese central bank / Resolution Fund)coreOthersThe Banco de Portugal and the Portuguese Resolution Fund were the original sponsors/creators of Novo Banco in 2014 when Banco Espírito Santo was resolved. Continued regulatory oversight, capital backstops, and approval of the BPCE change of control in 2024.

Scale indicators3 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Caixa Geral de Depósitos: Portuguese state-owned commercial bank and the largest domestic bank; directly competes with Novo Banco across retail, SME, corporate, and treasury banking in the same national market with overlapping product suites.
• Millennium BCP: Largest privately-owned Portuguese bank, offering retail, private, and corporate banking across Portugal and Poland; directly competes with Novo Banco for retail customers, SMEs, corporates, and treasury services in Portugal.
• Santander Totta: Portuguese subsidiary of Banco Santander, providing retail, SME, and corporate banking; directly competes with Novo Banco across packaged accounts, mortgages, lending, and corporate services within Portugal.
• Banco BPI: Portuguese universal bank owned by CaixaBank, serving retail, private, and corporate clients; competes with Novo Banco across packaged retail accounts, mortgages, asset management, and corporate banking in Portugal.
• Crédito Agrícola: Portuguese mutual/cooperative banking group with national branch network focused on retail, SME, and agribusiness lending; directly competes with Novo Banco in retail deposits, personal credit, and SME banking.

Regional players

• Bankinter: Spanish digital-led bank with a Portuguese retail banking presence; competes with Novo Banco in Portuguese retail current accounts, lending, and digital banking, primarily in Iberian cross-border customer segments.

Emerging players

• Activobank: Digital-only Portuguese bank subsidiary of BPI focused on self-service retail and small business banking; competes with Novo Banco's digital channels (App, Online Empresas) for digitally native retail and micro-SME customers in Portugal.

Broad incumbents

• BNP Paribas: French global banking group with corporate, institutional, and wealth management operations in Portugal; overlaps with Novo Banco's corporate banking, trade finance, and private banking offerings as a broad incumbent in the same market.
• CaixaBank: Spanish banking group (parent of BPI) with a Portuguese branch presence; competes with Novo Banco in Iberian corporate banking, trade corridors, and increasingly in retail through BPI ownership.
• ING: Dutch digital-first bank with Portuguese operations targeting retail and SME customers; competes with Novo Banco in digitally-led retail current accounts, personal lending, and small business banking in Portugal.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCAK5d3ha6jYJQ2ACtxaNYlg
• Facebookfacebook.com/novobanco
• LinkedInlinkedin.com/company/novobanco
• Instagraminstagram.com/novobanco

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Novo Banco