Carrefour
- Company typePublic
- Founded1959
- HeadquartersBoulogne-billancourt, France
- Headcount5,001–10,000
- GTM typeB2C
- OfferingServices
Carrefour firmographics
Firmographics- Name
- Carrefour
- Legal name
- Carrefour S.A.
- Website
- https://carrefour.com
- Company type
- Public
- Founded year
- 1959
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Ownership category
- akta.pro rank
Carrefour industry classification
Industry- Product category
- Multi-format grocery retail
- NAICS
- Supermarkets and Other Grocery Retailers (except Convenience Retailers) (445110), Grocery and Convenience Retailers (4451), Other Grocery and Related Products Merchant Wholesalers (42449)
- SIC
- Retail-Grocery Stores (5411), Retail-Nonstore Retailers (5960), Wholesale-Groceries, General Line (5141)
- akta.pro primary industry
- Traditional Grocery Stores (Small-Format/Corner Grocers) (CRAHAAAC)
- akta.pro secondary industries
- Grocery & Food Omnichannel (CRAFAEAE), Omnichannel Grocery Click-and-Collect & Delivery (CRAFAFAF), Cash-and-Carry Wholesale Grocers (Business/Trade Customers) (CRAHACAB)
Keywords
Where Carrefour is headquartered
LocationHeadquarters
- HQ city
- Boulogne-billancourt
- HQ country
- France
- HQ region
- Europe
Offices9 records
Markets served
Carrefour business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Operations, Personnel, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Retail Product Sales: Carrefour's primary revenue comes from retail product sales across multiple formats: hypermarkets (20,000-80,000 SKUs), supermarkets (Carrefour Market), convenience stores (Carrefour Express, City, Contact), and Cash & Carry (Atacadão in Brazil, Promocash in France). Revenue generated from the sale of food and non-food consumer goods to end consumers and B2B professionals.
- Retail Media & Advertising: Carrefour's retail media joint venture Unlimitail (operated with Publicis Groupe) monetizes in-store and digital advertising inventory. The network spans 21 countries, 35 retailers, and 250+ million loyalty cardholders. Retailers with strong retail media networks can achieve ~70% EBIT margins on this revenue stream. Revenue is generated through brand advertising placements, sponsored product listings, and data monetization.
- Data Monetization: Carrefour monetizes its data assets through partnerships such as Unlimitail's combined analytics platform and smart cart data from A2Z Cust2Mate deployments, targeting the $20.3 billion retail data monetization sector projected by 2033.
- Franchise Fees & Royalties: Carrefour generates franchise fee and royalty revenue from independent store operators operating under its brand formats (franchisees, licensed operators) across its international markets. The company also operates franchise partnerships such as HyperCity in Nigeria and Queens Supermarket in Ethiopia.
Go-to-market motion3 records
Distribution channels8 records
Marketing channels6 records
Carrefour product offering
Product offeringCore offering
Carrefour is a multi-format, omnichannel grocery retailer operating hypermarkets, supermarkets, convenience stores, and Cash & Carry outlets across 40+ countries, complemented by e-commerce, Drive pick-up, Click&Collect, and home delivery. The company sells food and non-food consumer goods through owned stores, franchises, and digital channels, with private-label ranges (Carrefour Bio, Reflets de France) and AI-driven shopping services such as ChatGPT integration.
Product overview
Carrefour operates a multi-format retail platform comprising hypermarkets (1,207 stores worldwide), supermarkets under the Carrefour Market brand (3,412 stores), convenience stores (7,193 locations including Express, City, Contact), Cash & Carry formats (Atacadão in Brazil with 186 stores, Promocash in France with 146 stores), and e-commerce with Drive pick-up (1,696 locations). The group serves over 40 countries with 15,000+ stores and 1.3 million daily website visits. The digital ecosystem includes AI-powered shopping via ChatGPT integration, smart store technology with VusionGroup electronic shelf labels and IoT sensors, and the Unlimitail retail media joint venture spanning 21 countries. Private label offerings include Carrefour Free, Reflets de France, and Carrefour Bio ranges. The Food Me Up accelerator program supports food innovation startups.
Differentiator
Problem solved
Functional benefit
Brands
- Carrefour Quality Lines: Product lines bringing together farmers meeting criteria for proximity, sustainable agriculture and environmental protection
- Reflets de France
- Carrefour Bio
Products and services
- Carrefour Hypermarkets Large-format stores (2,400–23,000 m²) offering 20,000–80,000 SKUs of food and non-food products for major weekly shopping missions; 1,207 stores worldwide including 248 in France.
- Carrefour Market Mid-size supermarkets (1,000–3,500 m²) positioned in cities and rural areas with fresh, local, and private-label ranges; 3,412 stores worldwide including 1,071 in France.
- Carrefour Convenience (Express, City, Contact, Proxi, Bio) Convenience banners (200–900 m²) for day-to-day top-up shopping close to customers with extended opening hours; 7,193 stores worldwide.
- Atacadão (Cash & Carry Brazil) Cash & Carry wholesale format in Brazil serving retailers, caterers, and professionals with wholesale-priced pallets and multi-packs; 186 stores in Brazil.
- Promocash (Cash & Carry France) Cash & Carry wholesale format in France for professionals with wholesale-priced food and non-food on pallets or by unit; 146 stores in France.
- Carrefour Drive Online grocery ordering with pick-up at dedicated Drive locations; 1,696 pick-up points worldwide, complementing in-store Click&Collect.
- Carrefour E-commerce Country-specific online grocery shopping with home delivery, Click&Collect, and Drive; receives 1.3 million website visits per day.
- ChatGPT AI Shopping integration AI-powered conversational grocery shopping inside ChatGPT enabling users to search products, check availability, build baskets, get recipes, and complete purchases; first major European retailer to embed its full catalogue in ChatGPT.
- Unlimitail Retail Media Network Retail media joint venture with Publicis Groupe spanning 21 countries, 35 retailers, and 250+ million loyalty cardholders, offering brand advertising, sponsored product listings, and data monetization.
- VusionGroup Smart Store digitalization (IoT, ESL, AI cameras) €150 million digitalization program with VusionGroup deploying electronic shelf labels, IoT-connected smart rails, AI-powered computer vision cameras, and real-time analytics across French hypermarkets and supermarkets.
- Carrefour Private Label (Carrefour Bio, Reflets de France, Carrefour Free) Own-brand product ranges including organic Carrefour Bio, regional culinary heritage brand Reflets de France, and unbranded-value Carrefour Free, offering quality at competitive prices versus national brands.
- Carrefour Quality Lines Sourced product lines bringing together 726 quality lines with ~28,000 farmers globally meeting criteria for proximity, sustainable agriculture, and environmental protection.
- Smart Shopping Carts (Carrefour Israel) A2Z Cust2Mate smart carts deployed in Carrefour Israel enabling retail media, data monetization, and enhanced in-store shopping, with exclusive retail-media monetization rights for A2Z.
- Food Me Up (startup accelerator) Startup accelerator for food retail innovation targeting 'Eat Better' and 'Ready to Eat' categories, offering up to 6,000 retail spots and access to millions of shoppers, with guaranteed shelf listing by H1 2027.
- Carrefour des générations (Senior Programme) Senior-friendly programme for over-65s offering free home delivery from €50, adapted products, dedicated shelf labels, and extra in-store assistance.
- GreenYellow Solar Photovoltaic Installation (Carrefour Brazil) Energy-as-a-Service deployment of 54 solar photovoltaic projects (~38 MWp) across Carrefour, Atacadão, and Sam's Club stores in Brazil, generating ~56 GWh annually for ~30% of stores' electricity needs without upfront capital outlay.
Quantifiable outcome
- 2.5 million ice creams sold in one week; 30,000 cooling units in a single day during June 2026 France heatwave
- +6 more outcomes
Companies that use Carrefour
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles2 records
Carrefour technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability11 records
Feature5 records
Carrefour partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- GXO LogisticscoreGXO Logistics renewed its ~50-year partnership with Carrefour for frozen supply chain operations in Belgium and Luxembourg. From its 43,720-sqm frozen facility in Zellik, GXO manages end-to-end storage and distribution for over 700 Carrefour stores, utilizing automated high-bay pallet storage and a fleet of 40 trucks. The partnership emphasizes operational excellence, advanced automation technology, and sustainability in frozen food logistics.
- E.Leclerc and IntermarchéminorThree of France's largest retail chains—E.Leclerc, Carrefour, and Intermarché—launched a coordinated media and in-store communication campaign to defend their pricing practices against criticism from a Senate report. CEOs Philippe Michaud, Alexandre Bompard, and Thierry Cotillard appeared together publicly, emphasizing the decisive role of commercial negotiations in containing inflation.
- Ademe (French Environmental Agency)minorCarrefour joined a collective of food brands and retailers including Panzani, Bjorg, Lobodis, and Compagnons du Miel to commit to displaying a new environmental Nutri-score label on products in partnership with French environmental agency Ademe. Operating under the collective 'En Vérité', the group aims to have the labeling on store shelves by 2027.
- NIQ and UnlimitailcoreNIQ and Unlimitail announced strategic collaboration to provide AI-powered retail media measurement and analytics. Unlimitail's network spans 21 countries, 35 retailers, and 250+ million loyalty cardholders, combined with NIQ's measurement capabilities. Initial deployment targeting Carrefour operations in France, Spain, and Brazil mid-2026, with pilot programs expanding across the broader retailer network. Addresses the gap where only 53% of CMOs believe current RMNs provide adequate measurement.
- NexityminorExpanded partnership between Nexity and Carrefour for brownfield site repurposing. The joint venture pipeline is estimated to generate €2 billion in revenue across approximately 12,000 homes, repurposing Carrefour's surplus real estate for residential development.
- HyperCity (Nigeria)minorFranchise partnership agreement with Port Harcourt-based hypermarket chain HyperCity to enter Nigeria, marking Carrefour's 15th African market. Four existing HyperCity stores will be rebranded as Carrefour, including the discounter format Atacadão, with plans for 20 stores by 2028. The deal was hailed as a vote of confidence in Nigeria's economy by the President's Chief of Staff.
- A2Z Cust2Mate SolutionscoreFive-year, ~$50 million strategic agreement to deploy 4,000 smart shopping carts across Carrefour Israel stores, with rollout beginning Q3 2026 across six flagship stores. The deal grants A2Z Cust2Mate exclusive retail media and data monetization capabilities across the platform. Carrefour Israel expects ~$35 million in profits and additional tens of millions from operational efficiencies. Positions both companies to target the $170 billion global retail media market and $20.3 billion retail data monetization sector.
- GooglecoreCarrefour backed Google's Universal Commerce Protocol as an open standard for AI-retail system communication. Additionally, shopping via Google's Gemini AI assistant complements the ChatGPT integration. This positions Carrefour at the forefront of AI adoption in European retail.
- Bonapp (Romania)minorPartnership between Carrefour Romania and Bonapp to tackle food waste. Bonapp's platform connects retailers with surplus food to charitable organizations and consumers, helping reduce waste while supporting food access for disadvantaged populations.
- VusionGroupcore€150 million partnership with VusionGroup deploying electronic shelf labels, IoT-connected smart rails, AI-powered computer vision cameras, and real-time analytics across Carrefour's French hypermarkets and supermarkets. This digitalizes store operations and integrates with Google's Universal Commerce Protocol. The deployment targets eliminating long-standing retail inefficiencies such as pricing errors and out-of-stock products.
- Queens Supermarket (Ethiopia)minorCarrefour announced a franchise partnership with Ethiopian company Queens Supermarket in January 2026 to enter Ethiopia, a market of over 120 million people. The partnership is part of Carrefour's expansion strategy to reach 22 African countries by 2030.
Scale indicators12 records
Recent moves13 records
Expansion highlights7 records
Carrefour competitors and assessment
Company assessmentBroad incumbents
- Metro AG: German wholesale and Cash & Carry operator serving HoReCa and professional customers across Europe and Asia. Comparable as a major Cash & Carry operator competing in the same wholesale food distribution segment as Atacadão and Promocash.
- Walmart: World's largest retailer operating hypermarkets, supermarkets, and Cash & Carry formats globally. Comparable in multi-format grocery retail, scale, and omnichannel strategy; also referenced as deploying electronic shelf labels across thousands of stores, paralleling Carrefour's VusionGroup partnership.
Direct peers
- Tesco: UK-based multi-format grocery retailer with hypermarkets, supermarkets, convenience stores, and online grocery. Comparable as a public, multi-format European mass-market grocer with significant private label and loyalty program assets.
- Ahold Delhaize: European and US multi-format grocery operator with brands including Albert Heijn, Stop & Shop, and Food Lion. Comparable as a public multi-format food retailer with strong omnichannel and private label strategies across Europe and the Americas.
- E.Leclerc: France's leading grocery retailer by market share, operating hypermarkets and supermarkets under a cooperative model. Directly comparable as the principal domestic competitor in France and as a co-defendant in the Senate pricing controversy.
- Auchan Retail: French family-owned multi-format retailer operating hypermarkets, supermarkets, and convenience stores across Europe, Africa, and Asia. Directly comparable as a fellow French mass-market grocer with international footprint and similar transformation challenges.
- Aldi: German-led global discounter rapidly expanding in France, Spain, and other European markets. Comparable as a primary competitor in mass-market grocery, pressuring Carrefour's value proposition through aggressive pricing and private label depth.
- Jeronimo Martins (Biedronka): Portuguese-based retailer operating the Biedronka discount chain dominant in Poland, with the CEO publicly signaling interest in acquiring Carrefour's Polish assets. Comparable as a European discount-led multi-format grocery operator targeting Carrefour's weaker geographies.
- Schwarz Group (Lidl & Kaufland): German family-owned retailer operating Lidl discounters and Kaufland hypermarkets across Europe. Directly comparable as a multi-format European grocery competitor challenging Carrefour in France, Spain, and Poland with discount-led pricing.
- Mercadona: Spain's dominant grocery retailer (29.5% market share vs Carrefour's 7.2%) operating urban supermarkets. Comparable as a Spanish grocery competitor with a successful format that has outperformed Carrefour's hypermarket model in dense urban markets.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Carrefour social profiles
Digital presenceCarrefour compliance and trust
Trust signalCompliance13 records
Carrefour financial estimates
Financial estimateRevenue estimate
Valuation estimate
Carrefour leadership team
Management profileNumber of profiles
Profiles27 records
Carrefour subsidiaries and ownership
Company hierarchySubsidiaries5 records
Carrefour funding detail
Funding detailFunding overview
Funding rounds5 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Carrefour M&A and investment
M&A and investmentM&A16 records
Investments4 records
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Carrefour
What does Carrefour do?
Carrefour is a multi-format, omnichannel grocery retailer operating hypermarkets, supermarkets, convenience stores, and Cash & Carry outlets across 40+ countries, complemented by e-commerce, Drive pick-up, Click&Collect, and home delivery. The company sells food and non-food consumer goods through owned stores, franchises, and digital channels, with private-label ranges (Carrefour Bio, Reflets de France) and AI-driven shopping services such as ChatGPT integration.
Is Carrefour a public or private company?
Carrefour is a public company. It is classified as public and is currently operating.
When was Carrefour founded?
Carrefour was founded in 1959. It employs 5,001 to 10,000 people.
Where is Carrefour based?
Carrefour is headquartered in Boulogne-billancourt, France, in the Europe region.
How does Carrefour make money?
Four revenue lines are on record. Retail Product Sales are the primary driver. The others are retail Media & Advertising, data Monetization and franchise Fees & Royalties.
Who are Carrefour's main competitors?
Broad incumbents on record are Metro AG and Walmart. Direct peers are Tesco, Ahold Delhaize, E.Leclerc, Auchan Retail, Aldi, Jeronimo Martins (Biedronka), Schwarz Group (Lidl & Kaufland) and Mercadona.
Does Carrefour have an API?
No public API is recorded for Carrefour.
What industry is Carrefour in?
Carrefour's product category is Multi-format grocery retail. Its primary akta.pro industry code is CRAHAAAC, Traditional Grocery Stores (Small-Format/Corner Grocers), with a secondary code of CRAFAEAE, Grocery & Food Omnichannel. Its NAICS code is 445110 and its SIC code is 5411.