What WeLink does

WeLink is a US-based fixed-wireless broadband internet service provider founded in 2018 and headquartered in Lehi, Utah. The company delivers fiber-class internet connectivity without physical fiber-optic lines by deploying proprietary "wireless fiber" technology built on 5G millimeter wave (mmWave) spectrum, with rooftop network receivers (approximately 4 inches by 4 inches) connecting to towers and a Network Homes mesh architecture that allows participating subscribers to relay signals to neighboring households. Service tiers span residential plans (500 Mbps to 2 Gbps symmetrical) priced between $70 and $85 per month, dedicated business plans at 1 Gig and 2 Gig, and subsidized community broadband plans starting at $25 per month for qualifying low-income households.

The company operates a primarily direct-to-consumer go-to-market model through its website (signup.welink.com), phone sales, and field technician-led installations, complemented by public-private partnerships with municipalities such as Los Angeles County and Washington D.C. to serve digitally underserved communities. WeLink currently operates in Las Vegas (NV), Phoenix (AZ), Tucson (AZ), Dallas (TX), Los Angeles (CA), Schuylkill Haven (PA), and Washington D.C., and has launched a dedicated WeLink Cities division focused on closing the digital divide through subsidized federal broadband programs. The business model is recurring subscription-based with no contracts, no data caps, no installation fees, and a referral program paying $100 per successful customer referral.

WeLink was founded by Kevin Ross, former co-founder of Vivint Wireless, and is backed by Digital Alpha with a strategic technology partnership with Cisco Systems. The company is recognized for deploying service up to 10 times faster than traditional fiber at lower cost, offers symmetrical upload/download speeds (a notable differentiator versus asymmetric cable/DSL), and has received the 2021 Mobile Breakthrough Award for Residential Broadband Internet Solution Provider of the Year. The company is a private limited liability company with 101–250 employees and has raised at least $185 million in disclosed equity funding.

Name

WeLink

Legal name

WeLink Communications LLC

Website

https://welink.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

101–250 employees

Short description

WeLink is a US fixed-wireless broadband ISP that delivers fiber-class internet using proprietary 5G mmWave technology and a Network Homes mesh, serving residential consumers, small businesses, and municipalities across Las Vegas, Phoenix, Dallas, Los Angeles, Schuylkill Haven, and Washington D.C.

Ownership category

akta.pro rank

Product category

Fixed-Wireless Broadband Internet

NAICS

Wired and Wireless Telecommunications (except Satellite) (5171)

SIC

Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Residential/Broadband ISPs (Consumer Internet) (HDAIADAA)

akta.pro secondary industries

Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI), Rural & Universal Service Fixed Broadband Providers (HDAIABAJ)

Keywords

• Fixed wireless broadband
• Internet service provider
• Wireless fiber internet
• Residential broadband service
• Business internet connectivity

Headquarters

HQ city

Lehi

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Residential Internet Subscription: Monthly subscription plans for residential customers providing wireless fiber internet access. Plans range from 500Mbps to 2Gbps with symmetrical speeds and unlimited data. Revenue is recurring monthly based on tier selected.
2. Business Internet Subscription: Monthly subscription plans for small businesses with dedicated bandwidth options (1 Gig and 2 Gig), providing fast, reliable internet for offices, shops, and growing businesses with local support.
3. Subsidized Community Access Programs: Partnership-funded programs offering discounted or free internet to qualifying low-income households, with funding from government sources (American Rescue Plan Act, California Public Utilities Commission grants) offsetting service costs.
4. Network Homes Revenue Share: Network Homes receive significant discounts on their internet service in exchange for hosting network equipment that repeats signals to surrounding homes, reducing customer acquisition costs while creating recurring subscribers.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels7 records

Core offering

WeLink provides fixed-wireless broadband internet service to residential and small-business customers using proprietary wireless fiber technology built on 5G millimeter-wave bands. Customers receive gigabit-capable symmetrical-speed internet from rooftop receivers connected to tower-mounted access points, with whole-home mesh WiFi, unlimited data, and free professional installation. Tiered residential plans (FAST/FASTER/FASTEST) and business plans (1 Gig/2 Gig) are offered alongside subsidized community programs in partnership with LA County and Washington D.C.

Product overview

WeLink is a fixed wireless internet service provider offering a unified wireless fiber internet service without the need for physical fiber cables. The consumer portfolio includes three speed-tiered residential plans (FAST at 500 Mbps, FASTER at 1 Gig, and FASTEST at 2 Gig, priced from $70-85/month), while business customers can choose between 1 Gig and 2 Gig business plans. The company also operates a subsidized LA County Community Broadband Network for low-income households starting at $25/month. The Network Homes Program enables community-driven network expansion. All plans include unlimited data, symmetrical upload/download speeds, free professional installation, and mesh WiFi equipment.

Differentiator

Problem solved

Functional benefit

Products and services

• FAST Plan (Residential 500 Mbps) Entry-level residential internet plan offering download and upload speeds up to 500 Mbps for $70/month with unlimited data, symmetrical upload/download speeds, free professional installation, and included mesh WiFi. Targets general households needing reliable home connectivity.
• FASTER Plan (Residential 1 Gbps) Mid-tier residential internet plan offering download and upload speeds up to 1 Gbps for $80/month with unlimited data, symmetrical speeds, lower ping times, HD streaming across multiple devices, and mesh WiFi. Targets gamers and streaming-heavy households.
• FASTEST Plan (Residential 2 Gbps) Premium residential internet plan offering download and upload speeds up to 2 Gbps for $85/month with unlimited data and symmetrical speeds, geared toward professionals with conference calls, large uploads, and home office workloads. Includes mesh WiFi and free installation.
• WeLink Business Internet 1 Gig Business-tier internet plan offering speeds up to 1 Gbps for small offices, shops, and startups needing reliable connectivity for video calls, cloud apps, and point-of-sale systems. Quote-based pricing with dedicated local support.
• WeLink Business Internet 2 Gig Premium business-tier internet plan offering speeds up to 2 Gbps for growing teams and businesses requiring maximum speed for large file uploads, video conferencing, and seamless remote collaboration. Quote-based pricing with dedicated local support.
• LA County Community Broadband Network Subsidized community broadband service for qualifying low-income households in East Los Angeles, Boyle Heights, and South LA areas. Plans start at $25/month for 500 Mbps, with no contract, no credit check, no data cap, and no deposit. Operated in partnership with LA County and funded by the American Rescue Plan Act and a California Public Utilities Commission grant.
• Network Homes Program A community connectivity program where qualifying homes host WeLink network equipment to repeat signal to neighboring households and, in exchange, receive discounted internet service, access to speeds up to 2 Gbps, and a Price Promise Guarantee. Functions as both a customer-acquisition and network-extension product.

Quantifiable outcome

• Up to 2 Gbps symmetrical speeds (equal upload and download)
• +5 more outcomes

Named customers13 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Three partnerships are on record, tiered flagship and core.

• Los Angeles CountyflagshipStrategic or Co-development Partner · 7 May 2024WeLink partnered with Los Angeles County to bring high-speed, low-cost internet to East LA, Boyle Heights, and South LA communities impacted by the digital divide. Service is made possible through funding from the American Rescue Plan Act, the County of Los Angeles, and a grant for Local Agency Technical Assistance from California Public Utilities Commission. The partnership enables subsidized plans starting at $25/month for qualifying low-income households.
• Washington D.C.flagshipStrategic or Co-development PartnerWeLink partnered with Washington D.C. as the first participating broadband provider in the Community Internet Program, delivering free gigabit internet to low-income households. The partnership fulfills Mayor Muriel Bowser's commitment to provide every resident affordable broadband access through open public infrastructure access. First phase was completed in just 30 days, bringing gigabit internet to Ward 5 households at no cost to residents.
• Cisco SystemscoreTechnology or IntegrationWeLink has a strategic partnership with Cisco Systems, leveraging Cisco's networking technology and infrastructure expertise in building wireless broadband networks.

Scale indicators6 records

Recent moves8 records

Expansion highlights7 records

Direct peers

• Starry: Starry is a fixed wireless broadband ISP delivering gigabit internet to residential customers using millimeter-wave technology and a network of rooftop receivers, the same core architecture and target customer (urban/suburban residential) as WeLink.
• Common Networks: Common Networks is a fixed wireless and fiber ISP targeting residential customers in California and other western U.S. markets with a comparable mix of consumer broadband plans and municipal/community deployment focus.

Broad incumbents

• T-Mobile Home Internet: T-Mobile Home Internet is the largest 5G fixed wireless access offering in the U.S., delivering broadband to consumers over its mobile network at scale; overlapping customer base and wireless broadband category, though delivered via sub-6 GHz rather than mmWave.
• Verizon 5G Home: Verizon's 5G Home and Fios services compete directly with WeLink in residential broadband, leveraging both 5G fixed wireless and fiber; large national scale and incumbent marketing budgets make Verizon a primary incumbent competitor.
• Google Fiber: Google Fiber is a residential fiber ISP competing in the same metro footprint discussion and value proposition of gigabit, no-hidden-fee broadband; broader incumbent though delivery is fiber-based rather than wireless.
• AT&T Internet / AT&T Fiber: AT&T is a major U.S. wireline and 5G fixed wireless ISP; competes with WeLink in residential broadband pricing and speed tiers, with substantially greater scale, capital, and existing last-mile infrastructure.
• Cox Communications: Cox is a large incumbent cable ISP named explicitly in WeLink customer testimonials as the provider customers switch away from; overlapping residential broadband market with bundled services and aggressive gigabit-tier pricing.
• Comcast Xfinity: Comcast Xfinity is the largest U.S. cable ISP and a primary broadband incumbent against which WeLink positions its no-contract, no-data-cap, transparent pricing; competes for the same residential and small-business customer base.
• Frontier Communications: Frontier is a U.S. fiber and wireline ISP expanding fiber-to-the-home aggressively, with overlapping markets in some of WeLink's planned expansion geographies and competing head-to-head on gigabit residential pricing.

Emerging players

• Tarana Wireless: Tarana Wireless builds next-generation fixed wireless access platform technology (ngFWA) used by ISPs to deliver broadband; an enabling/ecosystem peer whose technology approach competes with mmWave-centric architectures like WeLink's.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/welinkinc

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about WeLink