What Lumigo does

Lumigo is a cloud-native observability platform purpose-built for troubleshooting microservice-based applications, particularly those running on AWS serverless (Lambda) and Kubernetes infrastructure. The platform unifies distributed tracing, log management, and metrics monitoring into a single view, with a distinguishing capability of capturing full in-context request and response payloads within traces—a feature the company describes as unique among distributed tracing tools. The platform is built on OpenTelemetry-native architecture and integrates natively with AWS services (Lambda, EKS, ECS, CloudWatch, EventBridge, AppSync, SQS, SNS, Step Functions), Kubernetes, Prometheus, Slack, and Microsoft Teams. Core products include the Lumigo Observability Platform, Lumigo Copilot (an AI-powered assistant for automated root cause analysis and natural language troubleshooting, launched GA in April 2025), and AI Agent Observability (a beta module launched September 2025 that provides visibility into LLM-powered agent behavior). Lumigo's technology stack is engineered to reduce Mean Time to Repair (MTTR) and observability costs, with cited customer outcomes including 80-82% MTTR improvements at Taco Bell and Sonos, 90% troubleshooting time reduction at Dalma, and approximately 70% cost savings versus incumbent log management platforms.

Lumigo operates a hybrid go-to-market combining product-led growth with enterprise field sales. The self-serve motion centers on a free tier (150k traces, 5GB logs/metrics per month), a 14-day trial requiring no payment details, and a 14-day trace retention baseline. Paid tiers include Standard ($99/mo annual) and Plus ($299/mo annual) plans, with a Custom enterprise tier that includes dedicated Success Manager, Professional Services, Private Slack Channel, and Copilot Advanced capabilities. Pricing incorporates usage-based components (trace, log, and metric volumes) with overage notifications. The company targets developers, DevOps engineers, and Site Reliability Engineers (SREs) as primary personas, with named customers spanning enterprise (Taco Bell, Sonos, Medtronic, Vimeo, A Cloud Guru) and startup segments (Jit, Dalma, Jepto, Salespeak, Clarifresh, Comic Relief). The platform is SOC 2 Type II and GDPR compliant, and Lumigo holds CNCF membership.

Founded in 2018 (or 2019 per one source), Lumigo is headquartered with operations in San Francisco and engineering/R&D in Tel Aviv, Israel. The company raised a total of $37 million across two funding rounds: an $8 million seed in 2019 (led by Grove Ventures and Pitango VC) and a $29 million Series A in November 2021 (led by RedLine Capital with participation from Grove Ventures, Meron Capital, Pitango VC, Vertex Ventures US, and Wing Venture Capital). In February 2026, Lumigo was acquired by Dash0, an agentic observability platform built on OpenTelemetry; the combined entity serves nearly 600 customers worldwide, with Lumigo's Tel Aviv team continuing to operate from Israel post-acquisition.

Name

Lumigo

Legal name

Lumigo

Website

https://lumigo.io

Company type

Private

Founded year

2019

Operating status

Acquired

Headcount range

11–50 employees

Short description

Lumigo is a cloud-native observability platform that unifies distributed tracing, log management, and metrics for AWS serverless and Kubernetes microservices, serving developers, DevOps engineers, and SREs at enterprises and startups. It was acquired by Dash0 in February 2026.

Ownership category

akta.pro rank

Product category

Cloud Observability and Application Performance Monitoring

NAICS

Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)

akta.pro primary industry

Cloud-Native/Kubernetes Observability (HDABAJAF)

Keywords

• Distributed tracing
• Cloud observability
• Serverless monitoring
• Microservices debugging
• AI-powered troubleshooting

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription (Tiered Plans): Four-tier subscription model: Free (Basic), Standard ($99/mo), Plus ($299/mo), and Custom enterprise plans. Revenue generated through recurring monthly/annual subscriptions with tiered feature access.
2. Usage-Based Components: Pricing tiers include trace limits, log volume, and metric volume limits. Overage notifications sent when approaching limits. Scales with customer usage.
3. Freemium Tier: Free tier with 150k traces, 5GB logs, 5GB metrics. Auto-converts to free plan after trial. Designed to drive adoption and upsell to paid plans.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Lumigo is a cloud-native observability platform providing end-to-end distributed tracing, log management, and metrics monitoring for microservices, serverless (AWS Lambda), Kubernetes, and AI agent applications. The platform differentiates through full in-context payload capture within traces and AI-powered automated root cause analysis via Lumigo Copilot. It is sold as a tiered SaaS subscription with Free, Standard, Plus, and Custom enterprise plans, plus specialized modules for Kubernetes, Serverless, and AI Agent observability.

Product overview

Lumigo is a cloud-native observability platform purpose-built for microservice-based applications. The platform provides a unified observability solution combining distributed tracing (Lumigo's core differentiator with full payload visibility), log management, and metrics monitoring. Key products include the main Lumigo Observability Platform, Lumigo Copilot (AI-powered assistant for automated root cause analysis and natural language troubleshooting), AI Agent Observability (for LLM-powered agent visibility), and specialized modules for Kubernetes and Serverless (AWS Lambda) environments. The platform integrates natively with OpenTelemetry, AWS services (Lambda, EKS, ECS, CloudWatch, EventBridge, AppSync), and communication tools (Slack, Microsoft Teams, Twilio).

Differentiator

Problem solved

Functional benefit

Brands

• Lumigo Copilot: AI-powered observability companion that provides intelligent alerts, automated root cause analysis, and autonomous code issue detection and fixing.

Products and services

• Lumigo Observability Platform A cloud-native application monitoring and troubleshooting platform that provides end-to-end distributed tracing, log management, and metrics for microservices, serverless, and containerized applications.
• Lumigo Copilot AI-powered observability assistant providing intelligent alerts, automated root cause analysis, autonomous code issue detection and fixing, and natural language troubleshooting capabilities for developers.
• Distributed Tracing End-to-end distributed tracing with full in-context request/response payload visibility for troubleshooting microservices, featuring automated tracer injection, one-click AWS integration, and OpenTelemetry-native deployment.
• Log Management Log management platform that automatically correlates log and distributed trace data into a single view for troubleshooting, with cost-effective ingestion pipeline and SQL-based querying, delivering up to 70% cost savings versus Datadog, New Relic, and CloudWatch.
• Metrics Monitoring Comprehensive application metrics and monitoring with Kubernetes metrics, custom application metrics support for OpenTelemetry and Prometheus formats, and seamless CloudWatch integration.
• Kubernetes Observability Simplified Kubernetes observability by automatically collecting logs, metrics, and traces via the Lumigo Kubernetes Operator with real-time visibility into K8s workloads, pod statuses, and container lifecycle events.
• Serverless Observability Monitor and troubleshoot serverless applications with AI-powered observability for AWS Lambda, including function performance monitoring, error detection, cold start tracking, and asynchronous workflow tracing across SQS, SNS, and Step Functions.
• AI Agent Observability Deep visibility into AI agent behavior including prompts, responses, decisions, and tool calls. Tracks LLM usage, token costs, and performance across models for AI-powered applications.

Quantifiable outcome

• 80% MTTR improvement for Taco Bell
• +5 more outcomes

Named customers11 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

AI capability6 records

Feature7 records

Partnerships

Four partnerships are on record, tiered flagship and core.

• Dash0flagshipStrategic or Co-development Partner · 4 February 2026Dash0, an agentic observability platform built on OpenTelemetry, acquired Lumigo to expand capabilities across AWS Lambda, managed cloud services, and LLM-powered applications. Acquisition brings Lumigo's technology, team, and deep AWS expertise to Dash0. Combined entity serves nearly 600 customers worldwide.
• AWS (Amazon Web Services)coreTechnology or IntegrationDeep integration with AWS services including Lambda, EKS, ECS, EventBridge, AppSync, CloudWatch. 1-Click AWS integration via CloudFormation template. Native observability for AWS serverless and container workloads.
• OpenTelemetrycoreTechnology or IntegrationOpenTelemetry-native architecture. Swiftly integrates OpenTelemetry, autonomously capturing telemetry data. Supports automatic and manual instrumentation for distributed tracing.
• Kubernetes (CNCF)coreTechnology or IntegrationKubernetes operator for automated log, metric, and trace collection. Deploys via Helm with two commands. Supports EKS, GKE, AKS environments.

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Datadog: Datadog is the dominant cloud observability platform offering APM, distributed tracing, logs, metrics, infrastructure monitoring, and security. It is Lumigo's primary direct competitor, especially in AWS-native and Kubernetes environments, and serves as the cost benchmark Lumigo positions against.
• New Relic: New Relic is an established APM and observability platform with tracing, logs, metrics, and recently a consumption-based pricing model. It competes head-to-head with Lumigo for enterprise observability budgets and is one of the named pricing benchmarks in Lumigo's positioning.
• Dynatrace: Dynatrace is an enterprise observability and APM platform with AI-driven root cause analysis (Davis AI), full-stack monitoring, and broad cloud support. Its automated RCA and AI capabilities overlap directly with Lumigo Copilot's value proposition for larger enterprises.
• Splunk Observability Cloud: Splunk (now part of Cisco) offers an enterprise observability suite including APM, infrastructure monitoring, and log analytics (formerly SignalFx and Omnition). It competes for the same enterprise observability budgets and benefits from deep Cisco integration.
• AppDynamics: AppDynamics (Cisco) is an enterprise APM and observability platform with deep business-transaction monitoring and AIOps. It competes with Lumigo for enterprise observability spend, particularly in large, complex distributed environments.

Direct peers

• Honeycomb.io: Honeycomb is a developer-first observability platform built around high-cardinality distributed tracing and event-based debugging for production engineers. It is highly comparable to Lumigo in target persona (developers/SREs), pricing model, and emphasis on debugging complex distributed systems.
• Grafana Labs: Grafana Labs offers open-source observability (Grafana, Loki, Tempo, Mimir, Pyroscope) and a managed cloud platform (Grafana Cloud) for logs, metrics, and traces. As an OpenTelemetry-aligned vendor competing on cost and developer adoption, it parallels Lumigo's positioning closely.
• Chronosphere: Chronosphere is a cloud-native observability platform purpose-built for Kubernetes and microservices, with cardinality control and cost-optimization at its core. It directly competes with Lumigo in cloud-native troubleshooting and cost-conscious enterprise observability.
• Sentry: Sentry is a developer-first application monitoring platform focused on error tracking, performance monitoring, and distributed tracing. It targets the same developer persona as Lumigo and increasingly overlaps in tracing and debugging workflows for cloud-native applications.

Emerging players

• Coralogix: Coralogix is a cloud-native observability and security platform offering log analytics, metrics, tracing, and cost-optimized data ingestion. It competes with Lumigo's log management and cost-efficiency value proposition, particularly in AWS-native and Kubernetes deployments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/lumigo
• GitHubgithub.com/lumigo-io
• Facebookfacebook.com/lumigo.io
• LinkedInlinkedin.com/company/lumigo

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds2 records

Investors6 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lumigo