What WeMaintain does

WeMaintain is a technology-enabled building maintenance operator that delivers subscription-based care for elevators, escalators, automatic doors, and fire safety systems across Europe and Asia Pacific. Founded in Paris in 2017 by Benoit Dupont, Jade Francine, and Tristan Foureur, the company operates from offices in France, the United Kingdom, Portugal, Singapore, and Hong Kong, serving property owners, facility managers, transport operators, hotel groups, healthcare providers, and educational institutions.

The platform combines a field-service operation with proprietary, brand-agnostic, non-invasive IoT sensors and machine learning algorithms trained on hundreds of connected units. The Maintain Suite equips field engineers with unit tracking, on-site parts ordering, and automatic client reporting, while the Maximize Suite provides real-time monitoring, predictive maintenance alerts, and usage and energy analytics. Pricing is quote-based across three tiers — Maintain (service-only), Maximize (IoT-only), and End-to-End (combined) — sold through an enterprise field-sales motion with dedicated account managers and a channel relationship with CBRE Global Workplace Solutions.

WeMaintain monetizes primarily through recurring maintenance contracts and IoT subscriptions, supplemented by one-time modernization, new installation, and hardware revenues. The company holds ISO 9001, 14001, 45001, SOC 2, B Corp, and French Mission Company status. Following the April 2026 majority acquisition by Otis Worldwide Corporation, WeMaintain operates as an independent entity, continuing to offer its agnostic IoT and AI-based solutions to a logo base that includes KeolisAmey Docklands, Transport for London, Groupe ADP, SNCF, UCL, Hyatt Regency, Royal Academy of Arts, and Frasers Property.

Name

WeMaintain

Legal name

WeMaintain Technologies Pte Ltd.

Website

https://wemaintain.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

251–500 employees

Short description

WeMaintain is a tech-enabled building maintenance operator providing subscription-based care for elevators, escalators, fire safety, and automatic doors across Europe and Asia Pacific, serving property owners, transport operators, hotels, hospitals, and educational institutions.

Ownership category

akta.pro rank

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Maintenance Services: Recurring maintenance contracts for elevators, escalators, automatic doors, and fire safety systems. Services include preventive maintenance, repairs, spare parts, and dedicated field engineers organized by geographic area.
2. IoT Monitoring (Maximize): Technology and IoT subscription for real-time equipment monitoring and predictive maintenance insights. Includes proprietary hardware sensors and SaaS platform access.
3. Modernisation Services: One-time project-based services for elevator and escalator modernisation, including site evaluation, equipment replacement, installation, testing and delivery.
4. New Installations: Full installation services for new elevator equipment including hydraulic to motor-room-less conversions.
5. IoT Hardware Sales: Sale of proprietary IoT sensors and monitoring hardware for building equipment.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

WeMaintain is a tech-enabled building operations company that provides end-to-end maintenance services for lifts, escalators, automatic doors, and fire safety systems. It bundles this with the Maximize Suite, an IoT and AI-powered predictive maintenance platform built on proprietary in-house sensors and machine learning algorithms that monitor equipment in real time across all manufacturers and brands. Service delivery is led by dedicated multi-brand field engineers supported by the Maintain Suite's Engineer App, Client App, and centralized dashboard.

Product overview

WeMaintain is a technology-enabled building maintenance company offering a dual-suite architecture: the Maintain Suite (service-side platform with Engineer App, Client App, and real-time dashboard for field operations management) and the Maximize Suite (IoT-driven insights platform with proprietary sensors and predictive maintenance capabilities). The company provides comprehensive maintenance services for elevators, escalators, automatic doors, and fire safety systems across commercial, residential, transport, hospitality, and healthcare sectors. WeMaintain combines human expertise with in-house developed technology to deliver end-to-end building operations solutions, with operations across Europe (France, UK, Portugal) and Asia (Singapore, Hong Kong).

Differentiator

Problem solved

Functional benefit

Products and services

• Maintain Suite Service-side platform empowering field engineers and customers with digital tools including the Engineer App, Client App, and real-time dashboard for unit tracking, parts ordering, maintenance history access, and automatic client reporting across multi-brand lift, escalator, automatic door, and fire safety equipment.
• Maximize Suite IoT-driven SaaS insights platform powered by in-house developed sensors and machine learning. Provides real-time equipment monitoring, predictive maintenance alerts, usage analytics, energy efficiency monitoring, and custom reports across all equipment brands.
• End-to-End Solution Comprehensive building maintenance offering that combines field engineering expertise with Maximize IoT monitoring for predictive maintenance, real-time alerting, operational oversight, and sustainability optimization. Reduces breakdowns from 3.9 to 1.1 per year on average and saves 45 hours per Building Manager for 10 equipment.
• Maintenance Operations Core maintenance service for lifts, escalators, automatic doors, and fire safety systems featuring dedicated multi-brand field engineers, local geographic organization with nearby spare parts storage, dedicated customer support, and an online reporting dashboard. Reduces breakdowns from 4 to 1.5 per year on average.
• New Installations Complete new lift and escalator installation services including site evaluation, preparation, old equipment removal, installation, testing, and delivery. Includes hydraulic to motor-room-less conversions and uses partner equipment from Avire, Datwyler, Dewhurst, and Otis.
• Modernisation Services One-time project-based lift and escalator modernisation including hydraulic upgrades with Hydroware equipment (up to 50% energy efficiency improvement), enhanced safety features, performance optimization, and aesthetic upgrades.

Quantifiable outcome

• 68% fewer breakdowns per year
• +10 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature6 records

Partnerships

Six partnerships are on record, tiered minor and core.

• UCL (University College London)minorStrategic or Co-development Partner · 10 March 2026UCL awarded WeMaintain new lift maintenance contracts following competitive tender process, effective February 2026. WeMaintain manages lifts outside central campus and all student accommodation as part of Bloomsbury estate.
• ShoklycoreOthers · 28 June 2021WeMaintain acquired Shokly, a fire alarm solutions company, as part of its Series B funding round. The acquisition expanded WeMaintain's service offerings to include fire safety systems alongside elevator maintenance.
• Groupe ADPcoreStrategic or Co-development PartnerGroupe ADP, a major airport operator, partnered with WeMaintain and provided feedback instrumental in refining the Maximize platform. Their collaboration shaped product development for real-time monitoring capabilities.
• MTR ShenzhenminorChannel Partner/ Reseller/ DistributorMTR Shenzhen logo appears on WeMaintain's transport industry page indicating commercial relationship for elevator maintenance services.
• SNCFminorStrategic or Co-development PartnerFrench national railway company信任 WeMaintain for maintenance services. Logo appears on transport industry page.
• CBRE GWScoreChannel Partner/ Reseller/ DistributorCBRE Global Workplace Solutions manages WeMaintain services for multiple clients including Workspace and Royal Academy of Arts. Strategic facilities management partnership.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• KONE: KONE is a Finnish elevator and escalator OEM with a global service and maintenance business and the KONE 24/7 Connected Services IoT platform. Directly comparable as a vertically integrated OEM-cum-maintenance provider competing for the same end customers and maintenance RFPs.
• Schindler: Schindler is a global elevator OEM operating its Schindler Ahead IoT platform and a worldwide maintenance network. Overlaps with WeMaintain on equipment maintenance, predictive monitoring, and brand-agnostic service positioning.
• TK Elevator: TK Elevator is a global elevator and escalator OEM with its own maintenance network and MAX digital predictive-maintenance platform. Directly comparable as an OEM-service competitor targeting the same building and infrastructure accounts.
• Mitsubishi Electric (Elevator & Escalator): Mitsubishi Electric's elevator and escalator division operates a global maintenance service and IoT-enabled service platform. Directly comparable as an OEM offering maintenance and condition-monitoring solutions to commercial and infrastructure customers.
• Otis Worldwide Corporation: Otis is the world's largest elevator and escalator OEM and owner of the Otis ONE IoT platform; it acquired a majority stake in WeMaintain in April 2026. Comparable both as WeMaintain's parent and as an operator of competing service and IoT programs serving the same customers.

Broad incumbents

• CBRE Group (Global Workplace Solutions): CBRE operates the world's largest integrated facilities management business and is both a channel partner for WeMaintain (Workspace, Royal Academy accounts) and a broader incumbent offering bundled maintenance services across asset classes.
• JLL (Jones Lang LaSalle): JLL's facility management and building operations services compete for the same property manager and corporate real estate RFPs as WeMaintain. Offers a broader, less elevator-specialized maintenance portfolio.

Emerging players

• Facilio: Facilio is an AI-driven building operations platform for predictive maintenance across HVAC, elevators and other equipment. Adjacent competitor with comparable SaaS + IoT positioning but broader multi-asset scope.
• ServiceChannel: ServiceChannel provides facility and contractor maintenance management software used by multi-site operators and service providers. Adjacent to WeMaintain's Engineer App and Client App for workflow automation across lift and escalator maintenance.
• Infogrid: Infogrid provides AI-enabled IoT sensors and analytics for building management including HVAC, water and equipment monitoring. Comparable as an emerging tech-first building-maintenance and predictive-monitoring player.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/people/WeMaintain/100028020686820
• LinkedInlinkedin.com/company/wemaintain-com

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds4 records

Investors11 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about WeMaintain