Helium Health

What Helium Health does

Helium Health (legal entity: One Global Medical Technology Ltd) is a Lagos-headquartered healthtech company founded in 2016 that builds an integrated suite of digital healthcare solutions for providers, payers, and patients in emerging markets. Its core product is HeliumOS, an electronic medical record and hospital management information system deployed as the operating layer for clinical care, appointments, inpatient operations, billing and revenue cycle, pharmacy, laboratory integration, telemedicine, and specialty modules (antenatal care, chemotherapy, procedures). The platform supports multi-channel payments (HeliumWallet, HeliumPay), collateral-free facility financing (HeliumCredit), doctor booking and patient acquisition (HeliumDoc), patient-facing records access (MyHelium), and population-health and data-analytics services (Data and Insights) using HL7/FHIR interoperability standards.

The company monetizes through a mix of enterprise SaaS subscriptions (annual, quote-based for large facilities; monthly for SMBs), a freemium-to-paid tier on HeliumDoc, transaction-based revenue from HeliumCredit (interest on collateral-free loans, with $10M+ disbursed) and HeliumWallet payment processing, and data monetisation for pharmaceutical and research organisations. Distribution is hybrid: direct enterprise sales for hospitals and state-government contracts (Akwa Helium, Ekiti, and Lagos State in Nigeria, plus Kenyan and MENA rollouts), self-serve onboarding for HeliumDoc doctors, and implementation partners such as SCIDaR. The company reports serving more than 1,000 healthcare facilities and 10,000 health workers across Nigeria, Kenya, and GCC markets, with AI features (HeliumScribe speech-to-text, HeliumCoPilot LLM+RAG, and award-winning CareCopilot) increasingly positioned as the differentiator versus generic EMR vendors. Helium Health is venture-backed (most recent round: $30M Series B led by AXA IM Alts in June 2023) and certified to ISO/IEC 27001, with HIPAA, GDPR, and PCI DSS compliance frameworks in place.

Name

Helium Health

Legal name

One Global Medical Technology Ltd

Website

https://heliumhealth.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

101–250 employees

Short description

Helium Health is a Lagos-based healthtech company that provides an integrated electronic medical records and hospital management platform (HeliumOS) plus adjacent financial, patient engagement, and AI products, serving 1,000+ healthcare facilities and 10,000+ health workers across Nigeria, Kenya, and the GCC.

Ownership category

akta.pro rank

Product category

Healthcare Management Software

NAICS

Software Publishers (51321), Computer Systems Design and Related Services (54151)

akta.pro primary industry

Revenue Cycle, Coding & Telehealth Compliance Platforms (for provider orgs) (HLALABAM)

akta.pro secondary industry

Payer-Provider Data Exchange (X12, prior auth, claims/clinical attachment) (HLACABAK)

Keywords

• Electronic medical records
• Hospital management software
• Healthcare digitization
• Medical practice management
• Healthcare data analytics

Headquarters

HQ city

Lagos

HQ country

Nigeria

HQ region

Africa

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SaaS Subscription (HeliumOS): Subscription-based revenue from healthcare facilities using HeliumOS hospital management system. Facilities pay for access to electronic medical records, billing, pharmacy, and administrative features with pricing based on facility size and feature requirements.
2. SaaS Subscription (HeliumDoc): Platform fees from doctors and healthcare facilities using the HeliumDoc booking platform for patient acquisition and practice management.
3. HeliumCredit Lending: Revenue generated from financing loans to healthcare facilities. The platform charges interest on loans disbursed for medical supplies, equipment upgrades, and facility expansion. Loans are collateral-free with 48-hour disbursement.
4. HeliumWallet Payment Processing: Transaction fees from payment processing services for healthcare facilities accepting multi-channel payments including POS, bank transfers, USSD, and mobile money.
5. Data and Insights: Revenue from providing anonymized health data and analytics to pharmaceutical companies, researchers, and public health organizations for drug development, clinical trials, and policy making.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Helium Health provides an integrated suite of cloud-based healthcare software products, anchored by HeliumOS—an electronic medical records (EMR) and hospital management information system (HMIS) that digitizes clinical care, appointments, pharmacy, laboratory, billing, and revenue cycle workflows for hospitals and clinics. The portfolio also includes HeliumDoc (doctor booking and telemedicine), MyHelium (patient portal), HeliumCredit (collateral-free financing for healthcare facilities), HeliumWallet (multi-channel payment processing), HeliumCoPilot (AI clinical assistant), and HeliumScribe (speech-to-text clinical documentation), serving healthcare providers, patients, governments, and pharmaceutical organizations across Africa and the GCC.

Product overview

Helium Health is a full-service healthtech company providing a suite of integrated digital health solutions for healthcare providers, payers, patients, and partners across Africa. The product portfolio centers on HeliumOS as the core electronic medical records and hospital management platform, complemented by HeliumDoc (doctor booking), MyHelium (patient portal), HeliumCredit (facility financing), HeliumWallet (payment processing), and specialized AI features like HeliumCoPilot and HeliumScribe. Public health solutions and data analytics complete the ecosystem, enabling healthcare facilities to digitize operations, access financing, manage patient journeys, and contribute to population health insights. The architecture follows a platform-plus-modules approach where HeliumOS serves as the foundational EMR with specialized add-ons and integrations.

Differentiator

Problem solved

Functional benefit

Brands

• HeliumOS: The all-in-one digital solution for healthcare facilities, providing end-to-end digitization of medical records and hospital operations including EMR, billing, pharmacy, and laboratory management.
• HeliumDoc
• MyHelium
• HeliumCredit
• HeliumWallet
• HeliumCoPilot
• FOR M(om)
• Maternal Health Fund (MHF)

Products and services

• HeliumOS All-in-one cloud-based electronic medical records (EMR) and hospital management information system (HMIS) that digitizes medical records, appointments, outpatient management, nursing workflows, specialty modules (antenatal, chemotherapy, procedure), inpatient operations, e-prescribing, e-labs, drug formularies, telemedicine, pharmacy/lab order management, billing & revenue management, multi-channel payments, claims management, reporting & insights, and administration for hospitals and clinics of any size and specialty.
• HeliumDoc Doctor booking platform connecting healthcare professionals with patients, offering doctor and treatment search, in-clinic appointment booking, telemedicine consultations, patient reviews, clinic visibility, and 24/7 booking requests for individual doctors and healthcare facilities.
• MyHelium Patient portal providing individuals secure access to view their medical records, test results, and appointments from personal devices, enabling care continuity across participating healthcare facilities.
• HeliumCredit Digital financing platform offering quick, flexible, collateral-free loans to healthcare facilities for purchasing medical supplies, upgrading equipment, and expanding to new locations, with 48-hour disbursement and automated repayment.
• HeliumWallet Advanced payment processing platform enabling healthcare facilities to accept multi-channel payments (POS, bank transfers, USSD, payment links, mobile money), process insurance claims, and reconcile payments through a real-time revenue dashboard with instant settlements.
• Public Health Solutions Partnership programs with governments, donors, and NGOs addressing public health challenges including maternal health (FOR M(om) and Maternal Health Fund initiatives), emergency response systems, and state-wide health facility digitization.
• Data and Insights Anonymized, longitudinal health data network covering multiple therapeutic areas using HL7 and FHIR interoperability standards to support population health surveillance, drug discovery, monitoring and evaluation, and evidence-based policy creation for pharmaceutical companies, researchers, and public health organizations.
• Helium Mum (Antenatal Risk Stratification) Antenatal Risk Stratification (ARS) program providing differentiated care to pregnant women in Nigeria through early identification of pregnancy-related health risks and appropriate care planning, developed with the Bill & Melinda Gates Foundation.
• Meddy (acquired booking platform for MENA) Doctor booking platform operating in Qatar and the United Arab Emirates, acquired by Helium Health in 2021 to establish MENA regional presence and extend HeliumDoc-style booking capabilities into the GCC market.

Quantifiable outcome

• 500,000+ travellers supported through COVID-19 emergency response system
• +3 more outcomes

Named customers7 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability8 records

Feature8 records

Partnerships

Six partnerships are on record, tiered core and major.

• Bill & Melinda Gates FoundationcoreStrategic or Co-development PartnerCo-development partner for the Antenatal Risk Stratification Project aimed at reducing maternal mortality by helping thousands of pregnant women in Nigeria identify and understand pregnancy-associated risks.
• MSD for MotherscoreStrategic or Co-development PartnerInitiative improving quality of maternal care, reducing maternal mortality, and strengthening systems for safer childbirth by providing healthcare financing, digital health tools, capacity building, and community engagement for maternal health providers in Nigeria.
• Government of Akwa Ibom StatemajorStrategic or Co-development PartnerState government partnership for statewide health facility digitization deploying HeliumOS and necessary infrastructure including solar power and networking at government-run health facilities.
• Government of Ekiti StatemajorStrategic or Co-development PartnerState government partnership for statewide health facility digitization at government-run health facilities serving thousands of patients monthly.
• Government of Lagos StatemajorStrategic or Co-development PartnerEmergency response system partnership created during COVID-19 enabling 500,000+ travellers to enter the country safely. Custom solution supporting Lagos State's pandemic response.
• SCIDaRcoreImplementation/ SI/ Consulting PartnerImplementation partner for public health programs, co-implementing the PACS intervention that mobilized over N100 million for 150 community providers in its first year.

Scale indicators10 records

Recent moves9 records

Expansion highlights6 records

Regional players

• Zipline: Drone-based medical delivery and emerging-market health logistics provider active across Africa (Rwanda, Ghana, Nigeria). Comparable as a high-profile, well-funded African healthtech with infrastructure-style partnerships.

Emerging players

• 54gene: Nigerian genomics and health data company leveraging African datasets for research and drug discovery. Overlaps with Helium's Data & Insights business and African clinical data strategy.
• Suki AI: AI voice assistant for clinicians that automates clinical documentation. Closest functional peer to HeliumScribe and CareCopilot in the AI clinical-documentation space.
• Abridge: AI-powered clinical documentation company using speech-to-text and LLMs to generate clinical notes. Direct functional competitor to HeliumScribe and HeliumCoPilot in the ambient clinical AI category.

Broad incumbents

• Oracle Health (Cerner): Large-scale global EHR and healthcare data platform owned by Oracle. Represents the kind of global incumbent that could localize for African markets and compete with HeliumOS at scale.
• Athenahealth: US-listed EHR, revenue cycle management, and patient engagement platform serving ambulatory providers. Comparable as a broad incumbent in provider-facing software with RCM depth, similar to HeliumOS.
• Babylon Health: Global telehealth and AI clinical decision support platform with emerging-market operations. Comparable as a broad incumbent offering virtual care and AI tools overlapping HeliumCoPilot/HeliumDoc.

Others

• Phreesia: Patient intake, scheduling, and payments platform for healthcare providers. Comparable as an adjacent provider-workflow and patient-engagement software vendor with payments elements similar to HeliumWallet and MyHelium.

Direct peers

• Reliance Health: Nigerian healthtech combining telemedicine, provider software, and employer-sponsored health plans. Directly competes with Helium in Nigeria on provider digitization and patient engagement.
• mPharma: Ghana-headquartered healthtech providing pharmacy inventory management, financing, and EMR-style provider tools across Africa. Comparable to Helium's combination of provider-facing software and embedded healthcare fintech across multiple African countries.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/HeliumHealth
• Instagraminstagram.com/heliumhealth
• LinkedInlinkedin.com/company/heliumhealth
• Xx.com/HeliumHealth
• YouTubeyoutube.com/@HeliumHealth

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries1 record

Funding overview

Funding rounds8 records

Investors26 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Helium Health