Phreesia
Phreesia is a publicly traded healthcare technology company (NYSE: PHR) that provides a cloud-based patient intake, registration, scheduling, payments, and clinical data platform to more than 4,700 U.S. healthcare organizations, powering approximately 180 million patient visits annually across health systems, FQHCs, and 30+ specialty practices.
- Company typePublic
- Founded2005
- HeadquartersWilmington, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingSoftware
What Phreesia does
Phreesia, Inc. is a publicly traded healthcare technology company (NYSE: PHR) founded in 2005 and headquartered in Wilmington, Delaware, that operates a cloud-based patient intake, registration, scheduling, payments, and clinical data platform. The platform is used by more than 4,700 healthcare organizations across the United States — spanning health systems, multispecialty groups, children's hospitals, FQHCs, and over 30 specialty practices — and powers approximately 180 million patient visits per year, or roughly 1 in 6 U.S. visits. Core technology includes bidirectional integrations with 19+ leading PM/EHR systems (Epic, athenahealth, Oracle/Cerner, Meditech, NextGen, eClinicalWorks, Greenway, and others) using HL7, FHIR, CCD, and CSV standards; proprietary rules-based patient interview logic tailored per specialty; AI-driven eligibility and benefits checks; the VoiceAI 24/7 call automation product; the Phreesia Connect centralized referral management platform; the Access eForms digital forms management solution; and the MediFind online provider directory. The company holds industry-leading security and compliance certifications, including HITRUST CSF (2025), PCI-DSS Level 1 Service Provider, SOC 2 Type 2, and PCI-validated P2PE.
Phreesia generates revenue through multiple streams: recurring SaaS subscriptions for the intake and registration platform sold on multi-year contracts to provider organizations; transaction fees from its PCI-validated payment processing platform (including copays, balances, and AccessOne payment plans); advertising revenue from pharmaceutical manufacturers via the Network Solutions segment, which delivers point-of-care messaging and sponsored content across the 180M-visit network; patient financing economics through AccessOne; and onsite hardware sales. Go-to-market is enterprise field-sales-led with a 'Request a Demo' motion and inbound inside sales, supplemented by channel co-distribution through the company's deep EHR/PM partner ecosystem, content marketing (insights reports, blog, ROI calculators, case studies), and industry events. Q1 FY2027 (quarter ended April 30, 2026) revenue was $130.9M, up 13% year-over-year, with adjusted EBITDA of $30.5M (+47% YoY), positive GAAP net income of $3.0M, and $16.4M of free cash flow; fiscal 2026 marked the company's first positive GAAP net income and its first year exceeding $100M in Adjusted EBITDA.
In March 2026, Phreesia reduced its FY2027 revenue guidance from $545-559M to $510-520M, citing weaker pharmaceutical marketing commitments, triggering a ~27% one-day stock decline and multiple securities class action lawsuits alleging prior misrepresentations about Network Solutions durability. In May 2026 the company announced a restructuring plan to reduce operating expenses alongside a $275M senior secured revolving credit facility refinancing with Capital One and an expansion of AccessOne's securitization program limit to $300M through April 2029. Leadership comprises CEO Chaim Indig, CFO Balaji Gandhi, President of Network Solutions David Linetsky, and General Counsel Allison Hoffman.
Phreesia firmographics
Firmographics- Name
- Phreesia
- Legal name
- Phreesia, Inc.
- Website
- https://phreesia.com
- Company type
- Public
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Phreesia is a publicly traded healthcare technology company (NYSE: PHR) that provides a cloud-based patient intake, registration, scheduling, payments, and clinical data platform to more than 4,700 U.S. healthcare organizations, powering approximately 180 million patient visits annually across health systems, FQHCs, and 30+ specialty practices.
- Ownership category
- akta.pro rank
Phreesia industry classification
Industry- Product category
- Healthcare Patient Intake and Revenue Cycle Software
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Scheduling, Intake & Patient Portal Platforms (HLALAKAB)
- akta.pro secondary industry
- Pharmacy-Integrated Virtual Care & ePrescribing (Employer Benefit) (HLALADAH)
Keywords
Where Phreesia is headquartered
LocationHeadquarters
- HQ city
- Wilmington
- HQ country
- United States
- HQ region
- North America
Markets served
Phreesia business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Patient Intake & Registration SaaS Subscriptions: Recurring subscription revenue from healthcare organizations for the Phreesia patient intake, registration, scheduling, and clinical data platform. Sold to 4,700+ healthcare organizations; recurring/contract-based pricing per organization, tied to patient volume or seat/site licensing.
- Payment Processing Transaction Fees: Revenue from processing patient payments (copays, balances, payment plans) via Phreesia's PCI-validated P2PE payment platform. Includes competitive merchant processing rates and interchange; usage-based/transactional.
- Network Solutions (Pharmaceutical Advertising): Revenue from pharmaceutical manufacturers for marketing to providers and patients at the point of care via the Network Solutions segment. Includes point-of-care messaging campaigns and promotional placements.
- AccessOne Patient Financing & Payments: Revenue from the acquired AccessOne platform offering patient financing, payment plans, and a securitization program (expanded to $300M through April 2029) for healthcare providers.
- Hardware / Onsite Kiosk Sales: Revenue from onsite check-in hardware ('onsite hardware' referenced on product pages) sold or deployed alongside the SaaS platform for in-office self-service registration.
- MediFind Provider Directory / Patient Acquisition: Revenue from the acquired MediFind online doctor directory, used as a patient acquisition channel for behavioral health and other specialty clients.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom enterprise contract — quote-based, not publicly disclosed |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels10 records
Phreesia product offering
Product offeringCore offering
Phreesia provides a cloud-based patient intake, registration, scheduling, eligibility verification, payment processing, and clinical data capture platform sold to 4,700+ U.S. healthcare organizations. The platform offers specialty-specific workflows across 30+ specialties, bidirectional integrations with leading EHR/PM systems (Epic, athenahealth, Oracle/Cerner, Meditech, NextGen, eClinicalWorks, Greenway, AdvancedMD, and others), PCI-validated P2PE payments, AI-driven eligibility/benefits checks, and bundled offerings including VoiceAI call automation, Phreesia Connect referral management, Access eForms, AccessOne patient financing, MediFind provider directory, and Network Solutions point-of-care advertising.
Differentiator
Problem solved
Functional benefit
Brands
- Phreesia Network Solutions: A platform that informs decisions and improves outcomes at the point of care, including pharmaceutical marketing and life sciences communications.
- Phreesia VoiceAI
- PhreesiaOnCall
- Access eForms
- MediFind
- AccessOne
Products and services
- Phreesia Patient Intake Platform Core SaaS platform for mobile and in-office patient registration with specialty-specific workflows, e-cashiering, insurance verification, flexible payment options, analytics, and patient-reported data collection; sold to health systems, multispecialty groups, children's hospitals, FQHCs, and specialty practices.
- Phreesia VoiceAI Intelligent 24/7 voice AI automation that answers every call day or night to reduce missed calls and front-desk burden; targeted at healthcare organizations seeking to scale call handling.
- PhreesiaOnCall After-hours answering solution that manages and coordinates after-hours patient calls for healthcare providers, provided at no additional cost to Phreesia clients to reduce provider on-call burden.
- Phreesia Connect (Referral Management) Centralized referral management platform that organizes, manages, and tracks every referral (including paper and e-faxes, which Phreesia transcribes) to reduce overhead and close gaps in care.
- Access eForms Digital forms management solution for clinical and administrative e-forms with logic-driven pre-population, automated routing, and a centralized e-forms repository; particularly used in acute-care hospital settings.
- AccessOne Patient Financing Patient financing and payments platform acquired by Phreesia to support healthcare providers with patient payment plans and a securitization program.
- MediFind Provider Directory Online healthcare provider directory acquired by Phreesia; first doctor directory to receive the Digital Medicine Society (DiMe) Seal. Provides patient acquisition and provider discovery capabilities for behavioral health and other specialty clients.
- Phreesia Network Solutions Point-of-care advertising and sponsored content platform delivering pharmaceutical marketing and life sciences communications to providers and patients during patient visits; serves as a revenue stream from pharmaceutical manufacturers.
- Automate E&B (Eligibility and Benefits Verification) AI-driven, unlimited eligibility and benefits verification module that automates insurance checks to reduce claim denials across the patient population.
Quantifiable outcome
- 180 million patient visits in 2025 (~1 in 6 U.S. visits) and again 180M+ in 2026
- +15 more outcomes
Companies that use Phreesia
Customer profileNamed customers42 records
Segments14 records
Ideal customer profiles5 records
Phreesia technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration19 records
AI capability3 records
Feature10 records
Phreesia partnerships and signals
Strategic signalPartnerships
23 partnerships are on record, tiered flagship, core and minor.
- EpicflagshipEpic is one of Phreesia's flagship bidirectional EHR integration partners, with its logo displayed prominently on the homepage. Phreesia delivers bidirectional integrations with Epic and other leading systems using open standards including HL7, FHIR, CCD, and CSV, enabling automated capture of registrations, consents, eligibility, and clinical data into Epic.
- athenahealthflagshipathenahealth is a flagship bidirectional integration partner for Phreesia, with deep support for automated data flow between Phreesia's intake platform and athenahealth's EHR/PM. Logo displayed on homepage.
- Oracle (Cerner)flagshipOracle (Cerner) is a flagship integration partner; Phreesia offers bidirectional integrations with Oracle Health/Cerner systems to support automated registration, consents, scheduling, and payment capture. Logo displayed on homepage.
- MeditechflagshipMeditech is one of Phreesia's flagship bidirectional integration partners for healthcare organizations using Meditech as their PM/EHR. Logo displayed on homepage.
- NextGenflagshipNextGen is a flagship bidirectional integration partner; Phreesia supports automated data flow into NextGen for registration, eligibility verification, and payment posting. Logo displayed on homepage.
- eClinicalWorksflagshipeClinicalWorks is a flagship bidirectional integration partner; Phreesia offers turnkey integrations to capture patient intake, consents, and eligibility into eClinicalWorks. Logo displayed on homepage.
- Greenway HealthflagshipGreenway is a flagship bidirectional integration partner for Phreesia. Logo displayed on homepage.
- AdvancedMDflagshipAdvancedMD is a flagship bidirectional integration partner for Phreesia's platform. Logo displayed on homepage.
- AllscriptsflagshipAllscripts is a flagship bidirectional integration partner.
- CompulinkflagshipCompulink is a bidirectional integration partner listed on Phreesia's homepage.
- eMDsflagshipeMDs is a bidirectional integration partner for Phreesia's platform. Logo displayed on homepage.
- ModMedflagshipModMed is a bidirectional integration partner for Phreesia, enabling specialty practices using ModMed to leverage Phreesia's intake and payment workflows. Logo displayed on homepage.
- Office PracticumflagshipOffice Practicum is a bidirectional integration partner for Phreesia, particularly for pediatric practices. Logo displayed on homepage.
- Unlimited SystemsflagshipUnlimited Systems is a bidirectional integration partner (commonly used by orthopedic groups). Logo displayed on homepage.
- Veradigm (Allscripts Practice Fusion / Connect)flagshipVeradigm Connect Developer is a bidirectional integration partner for Phreesia. Logo displayed on homepage.
- Azalea HealthcoreAzalea Health is a bidirectional integration partner for Phreesia. Logo displayed on homepage.
- Flatiron HealthcoreFlatiron Health is a bidirectional integration partner for Phreesia, often used by oncology practices. Logo displayed on homepage.
- Access eFormsflagshipAccess eForms was acquired by Phreesia in August 2023 to expand its offerings for acute-care hospitals, enhance workflow and compliance capabilities, and integrate digital forms management into the Phreesia platform. The Health Information Management solution built on Access eForms is now core to Phreesia's enterprise offering for hospitals and health systems.
- MediFindcoreMediFind is a Phreesia company (acquired July 2023). It is the first doctor directory to receive the DiMe Seal from the Digital Medicine Society, serving 3.5M+ providers. MediFind powers Phreesia's patient acquisition offering for behavioral health and other specialties, with claims of more than 3.5 million providers in its directory.
- AccessOneflagshipAccessOne is Phreesia's patient financing and payments platform, acquired to provide patient payment plans and a securitization program (expanded to $300M through April 2029). Referenced in securities class actions as a key acquisition driving Phreesia's growth strategy.
- HL7 (Health Level Seven International)corePhreesia is an HL7 Organizational Member, advocating for the standardization of patient-reported information for the benefit of the healthcare community.
- Bluefin Payment SystemscorePhreesia's PCI-validated P2PE solution is listed under Bluefin Payment Systems, enabling healthcare organizations to accept P2PE credit and debit card payments.
- Digital Medicine Society (DiMe)minorMediFind (a Phreesia company) is the first doctor directory to receive the DiMe Seal, certifying standards in clinical evidence, privacy, and usability.
Scale indicators12 records
Recent moves6 records
Expansion highlights6 records
Phreesia competitors and assessment
Company assessmentBroad incumbents
- athenahealth: Major EHR/PM vendor with a broad healthcare IT portfolio. Directly integrates with Phreesia but also offers competitive patient engagement and revenue cycle capabilities to its provider base, making it both partner and competitor.
- R1 RCM: End-to-end revenue cycle management company serving large health systems. Overlaps with Phreesia's revenue cycle, eligibility verification, and payment processing modules for enterprise customers.
- Waystar: Healthcare revenue cycle management platform covering patient access, eligibility, and payments. Competes with Phreesia in the eligibility/benefits verification and patient payments space for mid-market and enterprise providers.
Direct peers
- Cedar: Patient billing and engagement platform for healthcare providers. Competes head-to-head with Phreesia's patient intake and payment experience offering, particularly for digital-first health systems and specialty practices.
- Relatient: Patient engagement and intake platform offering appointment reminders, digital registration, and patient outreach. Direct competitor to Phreesia's scheduling, intake, and patient communication modules for medical groups and health systems.
- Solutionreach: Patient relationship management and intake platform serving dental, vision, and medical practices. Overlaps with Phreesia's smaller-segment specialty practices on reminders, intake, and patient communication.
- Kyruus: Provider search, scheduling, and patient access platform. Comparable to Phreesia's MediFind-acquired provider directory and patient acquisition capabilities, plus online scheduling workflows.
- Tebra (PatientPop): Practice growth and patient experience platform (formed via PatientPop + Kareo merger) targeting independent practices. Competes with Phreesia in patient intake, scheduling, and digital front door for smaller ambulatory customers.
Emerging players
- Luma Health: Patient engagement platform focused on scheduling, reminders, and intake workflows for ambulatory providers. Comparable to Phreesia in mid-market digital intake and appointment self-scheduling use cases.
- Zocdoc: Online doctor discovery and appointment booking marketplace. Adjacent to Phreesia's MediFind provider directory and patient acquisition offerings, with partial overlap in provider search and self-scheduling.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Phreesia social profiles
Digital presencePhreesia financial estimates
Financial estimateRevenue estimate
Valuation estimate
Phreesia leadership team
Management profileNumber of profiles
Profiles7 records
Phreesia subsidiaries and ownership
Company hierarchySubsidiaries3 records
Phreesia funding detail
Funding detailFunding overview
Funding rounds8 records
Investors10 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Phreesia M&A and investment
M&A and investmentM&A5 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Phreesia
What does Phreesia do?
Phreesia provides a cloud-based patient intake, registration, scheduling, eligibility verification, payment processing, and clinical data capture platform sold to 4,700+ U.S. healthcare organizations. The platform offers specialty-specific workflows across 30+ specialties, bidirectional integrations with leading EHR/PM systems (Epic, athenahealth, Oracle/Cerner, Meditech, NextGen, eClinicalWorks, Greenway, AdvancedMD, and others), PCI-validated P2PE payments, AI-driven eligibility/benefits checks, and bundled offerings including VoiceAI call automation, Phreesia Connect referral management, Access eForms, AccessOne patient financing, MediFind provider directory, and Network Solutions point-of-care advertising.
Is Phreesia a public or private company?
Phreesia is a public company. It is classified as public and is currently operating.
When was Phreesia founded?
Phreesia was founded in 2005. It employs 1,001 to 5,000 people.
Where is Phreesia based?
Phreesia is headquartered in Wilmington, United States, in the North America region.
How does Phreesia make money?
Six revenue lines are on record. Patient Intake & Registration SaaS Subscriptions are the primary driver. The others are payment Processing Transaction Fees, network Solutions (Pharmaceutical Advertising), accessOne Patient Financing & Payments, hardware / Onsite Kiosk Sales and mediFind Provider Directory / Patient Acquisition.
Who are Phreesia's main competitors?
Broad incumbents on record are athenahealth, R1 RCM and Waystar. Direct peers are Cedar, Relatient, Solutionreach, Kyruus and Tebra (PatientPop). Emerging players are Luma Health and Zocdoc.
Does Phreesia have an API?
Yes. Phreesia offers a library of APIs that support integrations with EHR/PM systems and enable patient engagement workflows. According to the website, the platform supports native applications and a library of APIs ("native applications and a library of APIs"). Integrations are supported using open standards including HL7, FHIR, CCD, and CSV. Phreesia also provides turnkey integrations and responsive custom interfaces for healthcare organizations. Developer documentation is at www.phreesia.com/products/integrations.
What industry is Phreesia in?
Phreesia's product category is Healthcare Patient Intake and Revenue Cycle Software. Its primary akta.pro industry code is HLALAKAB, Scheduling, Intake & Patient Portal Platforms, with a secondary code of HLALADAH, Pharmacy-Integrated Virtual Care & ePrescribing (Employer Benefit). Its SIC code is 7372.