CHESS Health
CHESS Health is a private digital health company that provides evidence-based substance use disorder (SUD) management solutions to behavioral health providers, health plans, and government agencies through its ePrevention, eIntervention, and eRecovery platforms.
- Company typePrivate
- Founded2014
- HeadquartersEast Rochester, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What CHESS Health does
CHESS Health (legal entity Chess Mobile HoldCo, Inc.) is a privately held digital health company headquartered in Rochester, NY, founded in 2014 as a commercialization of substance use disorder (SUD) recovery research originally conducted at the University of Wisconsin-Madison Center for Health Enhancement Systems Studies. The company sells an evidence-based digital health platform to three primary customer segments: behavioral health providers (SUD treatment centers, detox facilities, mental health providers, hospitals, clinics, FQHCs, and CCBHCs), health plans and payers (managed care organizations, Medicaid plans, commercial insurers, ACOs, and EAPs), and public-sector/government organizations (state departments of health and behavioral health, county and tribal governments, drug courts, and correctional facilities). Named deployments include Caron Treatment Centers, Valley Hope, GRAND Mental Health, Porch Light Health, FLACRA, and statewide programs in West Virginia (12,000+ users), Oklahoma, Arkansas, North Carolina, and Idaho.
The platform is organized into three core solutions covering the SUD care continuum: ePrevention, which automates Screening, Brief Intervention, and Referral to Treatment (SBIRT) with an evidence-based rules engine; eIntervention, an award-winning closed-loop referral platform connecting individuals to SUD, mental health, and social determinants of health services; and eRecovery, a suite of peer-powered recovery tools comprising the Connections app (24/7 certified peer recovery specialist support, CBT modules, crisis intervention, daily check-ins), the Conexiones Spanish-language variant, the Companion app for family members and caregivers, the Rewards Engine for automating contingency management (rewards distribution via reloadable debit cards and digital gift cards), and TouchPoint, a multi-channel engagement tool for SMS, email, and in-app messaging. Technology integrations with Kipu Health (EHR), Salesforce, and Twilio embed the platform within existing healthcare IT workflows, and the eRecovery and eIntervention solutions are HITRUST r2 certified.
CHESS Health operates a sales-led B2B go-to-market motion with enterprise field sales, dedicated Customer Success representatives, and strategic channel and association partnerships (National Council for Mental Wellbeing, NAATP). Revenue is generated through multi-year software subscription and platform licensing agreements priced on organization size, solutions deployed, and contract scope; pricing is not publicly disclosed. The company employs 51-100 people operating fully remote across the United States, with revenue, ARR, and institutional investor details not publicly disclosed beyond a December 2021 SEC Form D exemption offering of up to $5.5 million.
CHESS Health firmographics
Firmographics- Name
- CHESS Health
- Legal name
- Chess Mobile HoldCo, Inc.
- Website
- https://chess.health
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- CHESS Health is a private digital health company that provides evidence-based substance use disorder (SUD) management solutions to behavioral health providers, health plans, and government agencies through its ePrevention, eIntervention, and eRecovery platforms.
- Ownership category
- akta.pro rank
CHESS Health industry classification
Industry- Product category
- Behavioral Health / Substance Use Disorder Digital Health Software
- NAICS
- Software Publishers (5132), Outpatient Mental Health and Substance Abuse Centers (621420), Individual and Family Services (6241)
- SIC
- Services-Prepackaged Software (7372), Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Medication Adherence, Digital Therapeutics & Remote Coaching (condition-specific programs) (HLALAFAF)
- akta.pro secondary industries
- Behavioral Health-Integrated Chronic Care (SUD comorbidity, collaborative care) (HLALAFAK), Chronic Condition Virtual Care & Disease Management (Payer-Sponsored) (HLALACAE)
Keywords
Where CHESS Health is headquartered
LocationHeadquarters
- HQ city
- East Rochester
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
CHESS Health business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Subscription / Platform Licensing: CHESS Health generates revenue through B2B software subscriptions and platform licensing to healthcare providers, health plans, and public sector organizations. Solutions are sold as contractual agreements with pricing based on organizational size and scope of deployment. The company offers dedicated Customer Success support, implementation services, and ongoing optimization as part of contracted packages.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Enterprise B2B contracts with tailored pricing |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels10 records
CHESS Health product offering
Product offeringCore offering
CHESS Health provides an evidence-based digital health platform dedicated to substance use disorder (SUD) management, sold exclusively on a B2B subscription basis to healthcare providers, health plans, and public sector organizations. The platform spans the full SUD continuum through three core solutions — ePrevention (automated SBIRT screenings), eIntervention (closed-loop referral orchestration), and eRecovery (a recovery support suite including the peer-powered Connections App, Companion App, Rewards Engine automated contingency management, and TouchPoint multi-channel engagement) — and uniquely combines software with 24/7 certified peer recovery specialist support.
Product overview
CHESS Health offers a modular digital health platform focused on substance use disorder (SUD) prevention, intervention, and recovery. The platform comprises three core solutions: ePrevention (automated screening and prevention), eIntervention (closed-loop referral platform), and eRecovery (comprehensive recovery support suite). The eRecovery suite includes the Connections App (peer-powered recovery support), Companion App (family engagement), Rewards Engine (automated contingency management), and TouchPoint (multi-channel patient engagement). Additional services include Peer Engagement Team support, Customer Success Team, and Marketing Consultation. All eRecovery and eIntervention solutions are HITRUST r2 certified. The platform is available exclusively through healthcare providers, public health departments, and health plans—not as a direct consumer app.
Differentiator
Problem solved
Functional benefit
Brands
- Connections: Award-winning peer-powered recovery support app providing 24/7 support, daily check-ins, crisis intervention, and CBT modules for substance use disorder patients.
- Conexiones
- Companion
- Rewards Engine
- ePrevention
- eIntervention
- TouchPoint
Products and services
- Connections App An evidence-based, award-winning peer-powered recovery support mobile app that combines 24/7 peer support with proven technology to enhance treatment retention and improve recovery outcomes. Features include peer engagement team moderation, virtual support meetings, crisis support, CBT modules, daily check-ins, and low-confidence alerts. A Spanish-language Conexiones version is also offered for native-speaking peers and culturally relevant resources. Sold to healthcare providers, public health departments, and health plans for their SUD populations.
- eRecovery Comprehensive suite of evidence-based digital health tools encompassing the Connections App, Companion App, Rewards Engine, and TouchPoint. Maximizes recovery and business success through 24/7 peer-powered recovery support, multi-channel communications, family engagement, and automated contingency management. Sold to behavioral health providers, health plans, and public sector agencies delivering SUD treatment programs.
- eIntervention Award-winning closed-loop referral platform that optimizes care coordination, connecting individuals to essential services for SUD, mental health, and social determinants of health. Features a customized resource directory, streamlined referral workflows, instant electronic referrals, referral tracking, and actionable analytics. Sold to behavioral health providers, justice and re-entry programs, and public sector agencies to streamline care transitions.
- ePrevention Automates and enhances SUD prevention through digital tools combining SBIRT (Screening, Brief Intervention, Referral to Treatment), an evidence-based rules engine for personalized recommendations, digital interventions, and community data collection with a marketing toolkit. Sold to behavioral health providers, public health departments, and community organizations for population-level prevention.
- Rewards Engine The industry's leading platform for automating contingency management in SUD treatment programs. Streamlines protocol management, behavior documentation, rewards distribution via reloadable debit cards and digital gift cards, audit trails, and outcomes reporting. Sold to MAT clinics, residential, PHP, and IOP providers as part of the eRecovery suite.
- Companion App A digital resource for organizations supporting individuals with SUD, extending impact by supporting family members, friends, and caregivers with a moderated digital community offering guidance, shared experiences, and resources for recovery and self-care. Features include customizable home-screen banners, a comprehensive resource library, and daily inspiration content. Sold as an add-on to eRecovery for providers and public sector agencies serving families of SUD patients.
- TouchPoint Multi-channel engagement tool enabling seamless communication with patients, members, and alumni through SMS, email, and in-app messaging including two-way communications. Drives improved treatment adherence, patient satisfaction, and program retention through intelligent messaging, surveying tools, and automated outreach for waitlist management, treatment extension, recovery confidence monitoring, and alumni engagement.
- Peer Engagement Team Certified peer recovery support specialists providing 24/7 Connections app community moderation, virtual support meetings, 1:1 crisis support, and specialized communities for families, pregnant people, LGBTQIA+, teens, veterans, and more. A human service layer sold as part of contracted customer packages to providers, health plans, and public sector agencies that deploy the eRecovery platform.
- Customer Success Team Dedicated support team providing implementation roadmap, customized training, ongoing performance insights, and proactive optimization support to help partners achieve program goals. Bundled into enterprise B2B subscription contracts as part of the company's contracted customer packages.
- Marketing Consultation & Resources Strategic marketing consultation, a turnkey digital marketing toolkit, and customizable promotional materials including flyers, posters, and table tents in English and Spanish to drive adoption of ePrevention, eIntervention, and eRecovery among patients, members, and constituents. Provided as part of contracted customer packages.
Quantifiable outcome
- 30% longer in outpatient treatment
- +9 more outcomes
Companies that use CHESS Health
Customer profileNamed customers14 records
Segments3 records
Ideal customer profiles3 records
CHESS Health technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature6 records
CHESS Health partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core, key and foundational.
- Ponca Tribe of NebraskacorePartnership to expand digital behavioral health services for tribal communities, bringing evidence-based SUD solutions to Ponca Tribe members.
- Diamond MindcoreCHESS Health partnered with Diamond Mind to deliver veteran-focused substance use disorder support using digital tools. The collaboration includes provider training, content, and peer-led huddles aimed at supporting military veterans. The initiative emphasizes tailored, strengths-based approaches to address veterans' mental health and recovery challenges.
- North Carolina Department of Health and Human Services (NCDHHS)corePartnership with NCDHHS to launch free resource for veterans to support their mental health through the Connections app platform.
- Hancock County ADAMHS BoardcoreCHESS Health partnered with Hancock County ADAMHS to launch the Companion app, a digital tool designed to support families, friends, and caregivers of individuals with substance use disorder. The initiative is part of a broader effort to improve recovery support and program retention in Ohio.
- Arkansas Department of Human ServicescoreDHS partnered with CHESS Health to launch digital tools to support people with substance use disorder (SUD) and their families statewide, delivering 24/7 digital recovery support.
- Kipu HealthcoreTechnology integration partnership with Kipu Health (EHR provider) to ensure seamless workflows and integrations, minimizing disruptions and enhancing service delivery efficiency for behavioral health providers.
- SalesforcecoreTechnology integration partnership with Salesforce to enable seamless data workflows and integrations within the healthcare technology ecosystem.
- TwiliocoreTechnology integration partnership with Twilio to support multi-channel communication capabilities including SMS, email, and in-app messaging within the CHESS Health platform.
- CBT4CBTcorePartnership bringing digital cognitive behavioral therapy (CBT4CBT) into the eRecovery solution, expanding evidence-based digital therapy offerings within the addiction management platform.
- National Council for Mental WellbeingkeyNational thought leadership partnership with National Council for Mental Wellbeing whose commitments align with CHESS Health's mission to address the nation's mental health and substance use disorder crisis. Partnership includes joint webinar on Recovery Incentive Programs.
- National Association of Addiction Treatment Providers (NAATP)keyPartnership with NAATP as an Addiction Industry Affiliate member, supporting national thought leadership in addiction treatment.
- Choctaw Nation Behavioral HealthcoreChoctaw Nation is transforming rural recovery with CHESS Health's digital lifeline helping tribal populations stay on the path to healing with culturally appropriate SUD support.
- University of Wisconsin-Madison Center for Health Enhancement Systems Studies (CHESS)foundationalOrigin of CHESS Health technology - the mission evolved from a concept by Dave Gustafson, PhD, at the University of Wisconsin-Madison Center for Health Enhancement Systems Studies. Original A-CHESS app research was published in JAMA Psychiatry in 2014.
- Loyola Recovery FoundationfoundationalChristopher Wilkins of Loyola Recovery Foundation partnered with Dave Gustafson to form CHESS Health and expand technology solutions for supporting patients in recovery.
- National Minority Center for Women (NCMW)keyPartnership with National Minority Center for Women providing thought leadership on addressing SUD in minority communities.
Scale indicators11 records
Recent moves6 records
Expansion highlights6 records
CHESS Health competitors and assessment
Company assessmentDirect peers
- Pelago: Pelago (formerly Quit Genius) is a digital substance use management platform offering virtual care, medication-assisted treatment, and personalized recovery programs to employers, health plans, and providers. It is the most direct peer to CHESS Health given the overlapping focus on condition-specific digital therapeutics for SUD and similar B2B2C distribution.
- Workit Health: Workit Health provides telemedicine-based substance use disorder treatment, including medication-assisted treatment and online therapy, sold to health plans, employers, and individuals. Comparable to CHESS Health's payer/provider go-to-market and digital SUD care delivery model.
- Ophelia: Ophelia offers online medication-assisted treatment for opioid use disorder, working with insurance and Medicaid plans to deliver evidence-based care. Highly comparable to CHESS Health's payer-sponsored, SUD-specific care delivery with focus on outcomes.
- Boulder Care: Boulder Care provides telemedicine-based medication-assisted treatment and care for opioid use disorder, partnering with health plans, employers, and state Medicaid programs. Directly competes with CHESS Health in the payer-sponsored SUD care category.
- DynamiCare Health: DynamiCare Health provides a digital contingency management platform for substance use treatment, including automated rewards, saliva testing, and care coaching. Directly comparable to CHESS Health's Rewards Engine product line and the same evidence-based contingency management modality.
- Ria Health: Ria Health delivers telehealth treatment for alcohol use disorder via medication, coaching, and digital tools, sold to health plans and providers. Comparable to CHESS Health's condition-specific digital therapeutic approach and health plan distribution motion.
- Eleanor Health: Eleanor Health operates outpatient substance use and mental health clinics with a digital care model, partnering with health plans. Comparable to CHESS Health's payer-sponsored virtual care and recovery support offering.
- Lionrock Recovery: Lionrock Recovery provides online substance use disorder treatment via telehealth, group counseling, and digital support, often partnering with employers and EAPs. Comparable to CHESS Health's digital SUD recovery support and B2B distribution.
Regional players
- Spero Health: Spero Health operates outpatient substance use disorder clinics across multiple U.S. states with integrated MAT and counseling services. A regional clinical provider rather than a software peer, but a relevant comparable for the SUD care continuum that CHESS Health digitally supports.
Others
- Kipu Health: Kipu Health is an EHR platform purpose-built for behavioral health and addiction treatment providers. Although a technology partner to CHESS Health, it sits in the same ecosystem and serves overlapping SUD treatment providers, making it a relevant adjacent comparable.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
CHESS Health social profiles
Digital presenceCHESS Health compliance and trust
Trust signalCompliance1 record
CHESS Health financial estimates
Financial estimateRevenue estimate
Valuation estimate
CHESS Health leadership team
Management profileNumber of profiles
Profiles6 records
CHESS Health funding detail
Funding detailFunding overview
Funding rounds3 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CHESS Health M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CHESS Health
What does CHESS Health do?
CHESS Health provides an evidence-based digital health platform dedicated to substance use disorder (SUD) management, sold exclusively on a B2B subscription basis to healthcare providers, health plans, and public sector organizations. The platform spans the full SUD continuum through three core solutions — ePrevention (automated SBIRT screenings), eIntervention (closed-loop referral orchestration), and eRecovery (a recovery support suite including the peer-powered Connections App, Companion App, Rewards Engine automated contingency management, and TouchPoint multi-channel engagement) — and uniquely combines software with 24/7 certified peer recovery specialist support.
Is CHESS Health a public or private company?
CHESS Health is a private company. It is classified as venture growth investor backed and is currently operating.
When was CHESS Health founded?
CHESS Health was founded in 2014. It employs 51 to 100 people.
Where is CHESS Health based?
CHESS Health is headquartered in East Rochester, United States, in the North America region.
How does CHESS Health make money?
One revenue line is on record: software Subscription / Platform Licensing.
Who are CHESS Health's main competitors?
Direct peers on record are Pelago, Workit Health, Ophelia, Boulder Care, DynamiCare Health, Ria Health, Eleanor Health and Lionrock Recovery. Spero Health is listed as a regional player. Kipu Health is listed as an others.
Does CHESS Health have an API?
No public API is recorded for CHESS Health.
What industry is CHESS Health in?
CHESS Health's product category is Behavioral Health / Substance Use Disorder Digital Health Software. Its primary akta.pro industry code is HLALAFAF, Medication Adherence, Digital Therapeutics & Remote Coaching (condition-specific programs), with a secondary code of HLALAFAK, Behavioral Health-Integrated Chronic Care (SUD comorbidity, collaborative care). Its NAICS code is 5132 and its SIC code is 7372.