American Water

Name

American Water

Legal name

American Water Works Company, Inc.

Website

https://amwater.com

Company type

Public

Founded year

1886

Operating status

Operating

Headcount range

5,001–10,000 employees

Ownership category

akta.pro rank

Product category

Water and Wastewater Utilities

NAICS

Water Supply and Irrigation Systems (22131), Water, Sewage and Other Systems (2213), Sewage Treatment Facilities (22132)

SIC

Water Supply (4941)

akta.pro primary industry

Raw Water Conveyance & Transmission (Aqueducts, Mains, Pumping Stations) (EUANAAAB)

akta.pro secondary industries

Water Quality Monitoring, Compliance & Reporting (Sampling, Lab, Regulatory) (EUANAAAG), Watershed/Source Water & Raw Water Quality Monitoring (intakes, reservoirs, groundwater) (EUANAJAH)

Keywords

• Regulated water utility
• Wastewater treatment services
• Water infrastructure operations
• Utility customer services
• Municipal water supply

Headquarters

HQ city

Camden

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Supply Chain

Revenue model

1. Regulated Water Services: Primary revenue stream from ownership of regulated water utilities providing drinking water to residential, commercial, and industrial customers across 14 states; rates set and approved by state Public Utility Commissions (PUCs); company earns a return on prudently invested capital based on allowed ROE.
2. Regulated Wastewater Services: Ownership and operation of regulated wastewater utilities collecting and treating wastewater for residential, commercial, and industrial customers; subject to state PUC rate regulation.
3. Military Services Contracts: 50-year contracts with the U.S. Department of Defense to operate and maintain water and wastewater systems at 18 military installations across the United States; long-duration, contract-based revenue.
4. Contract Services and Solutions for Communities: General services segment providing water and wastewater system operations, management, investment, supply and delivery to municipalities; engineering, consulting, and water infrastructure products on a fee-for-service contract basis; not subject to economic regulation.
5. American Water Resources (AWR) / Service Line Protection Programs: Sale of water infrastructure protection products and warranty services (e.g., water line and sewer line protection) to residential customers; complements core utility service.

Pricing tiers

Go-to-market motion5 records

Distribution channels6 records

Marketing channels9 records

Core offering

American Water is the largest publicly traded U.S. water and wastewater utility, delivering regulated drinking water and wastewater services to approximately 14 million people across 14 states and 18 military installations. The company owns and operates 53,500 miles of transmission, distribution and collection mains and pipes, treats and delivers over one billion gallons of water per day, and conducts more than one million water quality tests per year. Beyond regulated utility services, American Water provides contract operations for municipalities, long-term DoD military base services, and optional home service line protection products through American Water Resources (AWR).

Product overview

American Water is the largest regulated water and wastewater utility company in the United States, serving more than 14 million people across 14 states and operating 18 military installations. Its offering is a regulated-utility core (Regulated Water and Wastewater Services delivered through state-based subsidiaries) wrapped in a customer-facing digital layer (the MyWater Customer Portal, Water Quality Reports, Customer Advisory Map, and Wise Water Use Program) and surrounded by several distinct sub-businesses: American Water Resources (AWR USA) for non-regulated home warranty/service-line protection, the Military Services Group (50-year DoD contracts), the Contract Services Group (Liberty, Camden), and Solutions for Communities. Public-health modules — the PFAS Treatment Program and Lead Service Line Replacement Program — sit alongside customer-assistance offerings (H2O Help to Others). The community/educational portfolio is delivered through the American Water Charitable Foundation, the Water Learning Center, and three workforce-development programs (2026 Flow Forward Summer Camp, 2026 Future Wavemakers Internship, Water UP!). Backend operations are supported by the Trimble Unity Construct (e-Builder) supplier portal for invoicing.

Differentiator

Problem solved

Functional benefit

Brands

• We Keep Life Flowing: Corporate tagline/motto used as brand identifier across American Water's website and communications.
• California American Water
• Illinois American Water
• Indiana American Water
• Iowa American Water
• Kentucky American Water
• Maryland American Water
• Missouri American Water
• New Jersey American Water
• Pennsylvania American Water
• Tennessee American Water
• Virginia American Water
• West Virginia American Water
• American Water Charitable Foundation
• American Water Resources
• Military Services Group

Products and services

• Regulated Water and Wastewater Services
• Military Services Group

Quantifiable outcome

• Approximately 14 million people served with drinking water and wastewater services across 14 states and 18 military installations
• +6 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability4 records

Feature6 records

Partnerships

14 partnerships are on record, tiered moderate, flagship, major, core and minor.

• Wabash River Development & Beautification Inc. (Riverscape)moderateGTM or Marketing Partner · 24 June 2026American Water Charitable Foundation 2026 Water and Environment grant recipient ($80,000) for the Wabash River Blueway Expansion at Fort Harrison project in Terre Haute, Indiana.
• American Water Charitable Foundation 2026 Tennessee Grantees (University of Tennessee - Chattanooga, Hamilton County Coalition, WaterWays)moderateGTM or Marketing Partner · 5 June 2026Three nonprofit organizations in Tennessee received grants totaling over $162,000 as part of the 2026 Water and Environment program for water conservation, environmental education, and protecting local waterways.
• American Water Charitable Foundation 2026 Indiana Grantees (Red-Tail Land Conservancy, Wabash River Development & Beautification Inc., Indiana Dunes Environmental Learning Center, Indiana University Foundation - IU Kokomo, Upper White River Watershed Alliance)moderateGTM or Marketing Partner · 20 May 2026Five organizations awarded 2026 Water and Environment grants totaling $212,000 for water quality protection, environmental education, and conservation projects across Indiana.
• Water Forum 2050 (Sacramento regional coalition)moderateGTM or Marketing Partner · 12 May 2026California American Water signed the Water Forum Agreement 2050 on May 12, 2026, joining a regional coalition of water providers, public agencies, and environmental organizations. Builds on more than 25 years of partnership from the original 2000 agreement; introduces the American River Climate Adaptation Program (ARCAP).
• Essential Utilities, Inc. (NYSE: WTRG)flagshipStrategic or Co-development Partner · 1 October 2025All-stock merger announced October 2025 valued at approximately $12.3B; Essential shareholders receive 0.305 shares of AWK per share (10% premium on 60-day average). Combined pro forma market cap ~$40B and enterprise value ~$63B. Combined company to serve 4.7M+ water/wastewater and 740,000 gas connections across 17 states under American Water name, HQ in Camden, NJ. Approvals received from Kentucky (April 2026), Ohio (May 2026), and Virginia (June 2026). Expected close end of Q1 2027.
• Nexus Water Group, Inc. (Nexus Regulated Utilities, LLC)majorStrategic or Co-development Partner · 19 May 2025$315M acquisition of water and wastewater systems across 8 states (Illinois, Indiana, Kentucky, Maryland, New Jersey, Pennsylvania, Tennessee, Virginia); closed June 1, 2026, adding ~47,000 customer connections and ~70 employees. Components include Prairie Path Water (IL), Water Service Corporation of Kentucky, Montague Sewer & Water (NJ), Colchester Utilities (VA), Community Utilities of PA and IN, and Tennessee Water Service.
• U.S. Department of Defense (Military Services Group)coreChannel Partner/ Reseller/ DistributorLong-term 50-year contracts with the DoD through the Utility Privatization (UP) Program to operate and maintain water and wastewater systems at 18 military installations across the United States.
• Rowan College of South JerseymoderateStrategic or Co-development PartnerCo-developed the Water UP! workforce training program as part of American Water's broader talent pipeline and community engagement ecosystem.
• Hopeworks (Camden, NJ)moderateStrategic or Co-development PartnerPartnership for geographic information system (GIS) training as part of American Water's workforce development initiatives.
• Tennessee AquariummoderateGTM or Marketing PartnerPartnered to produce a new educational video series aligned with national science standards for the Water Learning Center curriculum.
• Alliance for Water EfficiencymoderateStrategic or Co-development PartnerMember organization; American Water promotes their online Water Calculator tool to help customers identify where they can save water and energy.
• U.S. Environmental Protection Agency (EPA) - WaterSense ProgrammajorStrategic or Co-development PartnerStrategic partner in water efficiency education; recipient of the 2023 WaterSense Excellence Award for Strategic Collaboration. Worked with WaterSense to provide water efficiency education to large manufacturer accounts.
• G3, Green Gardens GroupminorGTM or Marketing PartnerPartnered in California to conduct 24 webinars for nearly 3,000 attendees focused on a watershed approach to landscaping that includes efficient watering techniques.
• Center for Aquatic Sciences (Camden, NJ)moderateGTM or Marketing PartnerPartnership supporting youth development and environmental education in Camden, NJ; featured in the 2025 Camden Community Investment Report.

Scale indicators15 records

Recent moves7 records

Expansion highlights7 records

Direct peers

• Essential Utilities: Pennsylvania-based regulated water and natural gas utility serving ~5M people across 10 states. Direct comparable given pending all-stock merger with American Water; overlapping water/wastewater business and comparable rate-base growth model.
• SJW Group: Holding company for San Jose Water Company and Connecticut Water, serving ~750K people. Recently merged with Connecticut Water Service, providing a directly comparable consolidation playbook to American Water's tuck-in M&A strategy.
• California Water Service Group: Largest U.S. investor-owned water utility by population served outside American Water, providing regulated water service to ~2M people in California, Washington, New Mexico, Hawaii and Texas. Closest pure-play regulated water peer in business model and PUC-regulated rate-base economics.
• American States Water Company: California-based holding company whose largest subsidiary, Golden State Water, serves ~2.7M people across California, and which also owns ASUS, a military utility services subsidiary — directly comparable regulated water business with similar military services exposure to American Water.
• York Water Company: Pennsylvania-based regulated water utility founded in 1816, the oldest publicly traded water company in the U.S. Directly comparable in pure-play regulated water economics, with overlapping Pennsylvania service territory.
• Artesian Resources Corporation: Delaware-based holding company for Artesian Water Company, a regulated water utility serving ~301K people in Delaware, Maryland and Pennsylvania. Comparable regulated-utility economics with smaller scale; relevant as a peer for municipal acquisitions.
• Middlesex Water Company: New Jersey-based regulated water and wastewater utility serving ~500K people in New Jersey, Delaware and Pennsylvania. Comparable geographic footprint (NJ overlap) and similar exposure to state PUC rate-case economics and lead service line replacement mandates.

Regional players

• Consolidated Water Co. Ltd. Desalinated water provider serving the Cayman Islands, the Bahamas and Belize. Comparable business model (regulated water utility) but operates in Caribbean markets rather than the U.S. mainland; useful peer for rate-base economics in a regulated context, though not a direct U.S. competitor.

Broad incumbents

• Veolia North America: U.S. subsidiary of Veolia Environment, operating regulated water/wastewater and municipal contract operations across the U.S. Broad incumbent with overlapping contract services and municipal PPP capabilities (Solutions for Communities equivalent), competing for the same municipal acquisition and contract pipeline as American Water.
• Suez Water (Veolia Water Technologies & Solutions): Global water/wastewater operator now part of Veolia post-2022 merger. Overlaps with American Water's Contract Services Group and Solutions for Communities segment in municipal O&M contracts and infrastructure services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/amwater
• YouTubeyoutube.com/user/amwatercorp
• Facebookfacebook.com/weareamericanwater
• LinkedInlinkedin.com/company/9226
• Instagraminstagram.com/wekeeplifeflowing

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries17 records

Funding overview

Funding rounds3 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A4 records

Investments52 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about American Water