Bizagi

What Bizagi does

Bizagi is a private enterprise software company that provides a low-code business orchestration and AI automation platform deployed by large organizations. The core product, the Bizagi Platform, is a cloud-native Platform-as-a-Service built on Microsoft Azure, combining process automation, business orchestration, low-code application development (Bizagi Apps), process modeling (Bizagi Modeler), case management, process mining, and intelligent document processing in a single environment. Native AI capabilities include AI Agents, AI Workers, the Ada conversational AI assistant, and Enterprise Knowledge for retrieval over enterprise data, all powered through integrations with Azure OpenAI and Microsoft 365 Copilot. The platform integrates natively with SAP, SharePoint, ECM systems, and the leading RPA platforms (UiPath, Blue Prism, Automation Anywhere).

The company sells primarily to enterprise customers across banking, manufacturing, healthcare, logistics, consumer goods, insurance, and government, with named deployments at DHL Group (5 million cases processed per year, 320,000 users on the Vendor Master Data Portal), Unilever (master data sync across SAP), Caterpillar, Old Mutual, BNP Paribas, Santander, Banco Itaú, Banco de Occidente, Takeda, Swisslog Healthcare, Kyocera, and Stone Coast Fund Services. Reported customer outcomes include an 80% reduction in customer service processing time (Stone Coast), 50% faster pricing approval (Unilever), 33% faster call resolution (Bunzl), and a 15% Net Promoter Score lift (Old Mutual), alongside a claimed 429% five-year ROI and $3.8M average annual benefit per customer.

Bizagi employs 251–500 people across offices in Miami (US headquarters), London, and Dublin, and operates in North America, Europe, Latin America, Asia-Pacific (China, India), and the Middle East (UAE). Revenue is generated primarily through consumption-based cloud subscriptions with unlimited users and apps (no per-seat licensing), supplemented by professional services for implementation and training, distributed via direct enterprise field sales, a certified partner network (including a global alliance with YASH Technologies announced in March 2026), and the Microsoft commercial marketplace. The company is privately held with no parent company or external funding rounds disclosed since a 2017 growth investment from Invus.

Name

Bizagi

Legal name

Bizagi Group Corp

Website

https://bizagi.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

251–500 employees

Short description

Bizagi provides a low-code cloud-native platform built on Microsoft Azure that enables enterprises to orchestrate processes, systems, bots, and data with integrated AI capabilities, selling primarily to large organizations in banking, manufacturing, healthcare, and logistics on a consumption-based subscription model.

Ownership category

akta.pro rank

Product category

Low-Code Enterprise Process Automation Software

NAICS

Software Publishers (5132), Software Publishers (513210), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)

akta.pro secondary industries

Integration-Centric Low-Code (Workflow + iPaaS) (HDAEAKAC), Process & Case Management Low-Code Platforms (HDAEAKAE), End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA)

Keywords

• Low-code automation platform
• Business process automation
• Digital process orchestration
• Enterprise AI agents
• Cloud-native PaaS

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Cloud Platform Subscription: Subscription-based cloud platform access with consumption-based pricing model featuring unlimited users and apps. Customers pay based on usage rather than per-seat licensing, reducing upfront costs while delivering maximum business value.
2. Professional Services: Implementation services, training courses, and certifications for process analysts and developers. Includes instructor-led online workshops, corporate on-premise courses, and learning paths.

Pricing tiers

Go-to-market motion5 records

Distribution channels5 records

Marketing channels10 records

Core offering

Bizagi sells a low-code enterprise automation platform that enables organizations to model, automate, and orchestrate end-to-end business processes across people, systems, bots, and data. The platform is delivered as a cloud-native PaaS built on Microsoft Azure with built-in AI capabilities (AI Agents, AI Workers, conversational assistant Ada), process mining, intelligent document processing, case management, and multi-level governance.

Product overview

Bizagi is a low-code enterprise automation platform that provides a unified platform-plus-modules architecture. The core Bizagi Platform enables process modeling, automation, and orchestration, supplemented by specialized products including Bizagi Apps (low-code application builder), Process Modeler (BPMN modeling tool), AI Agents and AI Workers (autonomous AI capabilities), AI Assistant Ada (conversational analytics), Case Management, Intelligent Document Processing, and Process Mining. The platform operates on a Cloud-Native PaaS infrastructure built on Microsoft Azure, with governance and security built-in at multiple levels. Integration capabilities include native RPA connectors (UiPath, Blue Prism, Automation Anywhere), SAP integration, SharePoint integration, and ECM integration. The Xchange Marketplace provides additional connectors, widgets, and templates. Industry-specific solutions cover Manufacturing, Retail, Banking, Insurance, Healthcare, Government, Energy and Utilities, with business solutions for Supply Chain, Finance, HR, and IT Services.

Differentiator

Problem solved

Functional benefit

Brands

• Bizagi Modeler: Free process modeling software for BPMN standard process models
• Bizagi Studio
• Bizagi Apps
• Bizagi Pulse
• Bizagi Spark
• Bizagi Xchange

Products and services

• Bizagi Platform

Quantifiable outcome

• 80% reduction in processing time for customer service requests
• +9 more outcomes

Named customers17 records

Segments10 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability9 records

Feature12 records

Partnerships

Two partnerships are on record, tiered core.

• YASH TechnologiescoreStrategic or Co-development Partner · 20 March 2026Global strategic alliance focused on advancing enterprise automation through AI and business orchestration. Partnership aims to help enterprises modernize operations by bridging legacy systems with AI-enabled models. YASH Technologies provides implementation services and domain expertise for Bizagi deployments.
• MicrosoftcoreTechnology or Integration · 18 February 2026Bizagi achieved Microsoft Solutions Partner Certified Software Designation for Financial Services AI. Built on Azure with native integration for Microsoft 365 Copilot and Azure OpenAI apps. Fully transactable in Microsoft's commercial marketplace for streamlined B2B procurement.

Scale indicators19 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• Pegasystems (Pega): Long-standing direct competitor in BPM/DPA and low-code, with comparable enterprise customers in banking, insurance and government. Bizagi explicitly runs comparison content targeting Pega displacements.
• OutSystems: Low-code application development platform competing for the same enterprise application-building and process digitization budgets as Bizagi.
• Appian: Direct competitor offering a low-code automation platform combining process management, case management, AI and RPA orchestration — the same core positioning as Bizagi, frequently head-to-head in enterprise bake-offs.
• Automation Anywhere: RPA and automation platform that Bizagi natively integrates with, but which has expanded into process discovery, IDP and AI agents — overlapping Bizagi's orchestration footprint.
• Mendix (Siemens): Siemens-owned low-code platform targeting enterprise digital process and application development; competes with Bizagi for manufacturing and industrial customers.
• UiPath: RPA leader that Bizagi integrates with natively but also competes against as UiPath expands into process orchestration, IDP and AI agents — overlapping with Bizagi's platform scope.
• Camunda: Direct peer in process orchestration and workflow automation, often compared to Bizagi in mid-to-large enterprise deals, particularly in developer-led integration scenarios.

Broad incumbents

• ServiceNow: Broad incumbent with App Engine, Workflow Studio and Now Assist AI, increasingly competing in the same process automation/AI orchestration category as Bizagi at large enterprises.
• Microsoft Power Platform: Broader incumbent with overlapping low-code (Power Apps), workflow (Power Automate) and AI (Copilot Studio) capabilities, deeply embedded in Microsoft's enterprise ecosystem that Bizagi is also built upon.

Emerging players

• WorkFusion: Emerging player in AI agents for financial services operations (e.g., anti-money laundering), increasingly overlapping with Bizagi's AI Workers positioning in banking and compliance use cases.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/bizagi
• LinkedInlinkedin.com/company/bizagi

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bizagi