What Automation Anywhere does

Automation Anywhere is a privately held, San Jose-headquartered enterprise automation software company founded in 2003 that builds an Agentic Process Automation (APA) platform for orchestrating AI agents, RPA bots, and human workers across enterprise systems. Its core technology stack centers on a proprietary Process Reasoning Engine and Context Intelligence Graph, supported by the Mozart Orchestrator for scheduling and governance, AI Agent Studio and Automation Co-Pilot for agent development, Document Automation and Process Discovery (originating from the FortressIQ acquisition) for unstructured data and task mining, and an Aisera-powered conversational AI layer. At Imagine 2026 the company unveiled EnterpriseClaw, a multi-vendor agentic platform co-developed with Cisco (AI Defense), NVIDIA (OpenShell/Nemotron), Okta (identity), and OpenAI (GPT-5.5), positioned as an enterprise-grade runtime for autonomous AI agents.

The company sells primarily through enterprise SaaS subscriptions (APA platform modules), tiered premium support (Orange/Silver/Gold/Platinum/Titanium with dedicated TAMs and Enterprise Architect engagements), and a freemium Cloud Community Edition that feeds the enterprise funnel. GTM is hybrid: direct enterprise field sales, global partner network (Hexaware, EvolutIA, Bacancy, global SIs), inside sales for mid-market, and community-led developer programs. Customers span financial services (KeyBank, Citibank, U.S. Bank, S&P Global, Osaic, Cargill), healthcare (NHS Trust, Alcon, Gilead), technology and enterprise software (Cisco, Dell, HP, Workday, Adobe, Nokia), professional services (KPMG, BDO), energy (Petrobras, Synergy), telecommunications (SoftBank), media (Washington Post), and education (RMIT University).

Financially, Automation Anywhere reports 10 consecutive quarters of non-GAAP profitability, double-digit non-GAAP ARR and RPO growth, 23% growth in $1M+ ARR customers, and 61% of Q4 software bookings from AI offerings. The company has raised $200M in 2022 financing (plus a separately reported $290M round) on top of prior growth rounds with SoftBank Vision Fund, Salesforce Ventures, and Goldman Sachs Growth Equity; in 2019 it was valued at $6.8B privately. In January 2026 it entered merger discussions with C3.ai to go public via reverse listing, though the deal was unconfirmed. India operations have quadrupled over two years, and the company maintains ISO 27001/9001/42001/22301, HIPAA, HITRUST, and SOC 1/SOC 2 certifications.

Name

Automation Anywhere

Legal name

Automation Anywhere, Inc.

Website

https://automationanywhere.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Automation Anywhere is a privately held enterprise automation software company that sells an Agentic Process Automation (APA) platform — combining AI agents, RPA, and process orchestration — to large enterprises in financial services, healthcare, IT, manufacturing, and other verticals globally.

Ownership category

akta.pro rank

Product category

Robotic Process Automation / Agentic Process Automation Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Robotic Process Automation (RPA) Platforms (HDAEAHAB)

akta.pro secondary industries

End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA), Robotic Process Automation (RPA) & Hyperautomation Platforms (HDAEAKAF), Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF)

Keywords

• Robotic process automation
• Agentic process automation
• AI agent orchestration
• Enterprise workflow automation
• Intelligent document processing

Headquarters

HQ city

San Jose

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Enterprise SaaS / Platform Subscription: Recurring subscription revenue from the APA platform including AI Agent Studio, Automator AI, Document Automation, Process Discovery, and the Mozart Orchestrator. Validated by 10th consecutive quarter of non-GAAP profitability, 23% growth in $1M+ ARR customers, and double-digit non-GAAP ARR and RPO growth reported in Q4 results.
2. Premium Support and Advisory Services: Tiered support (Orange, Silver, Gold, Platinum, Titanium) bundled with advisory services such as Technical Account Manager engagements, Enterprise Architect hours, and Professional Services & Developer Support, generating recurring service revenue.
3. Community Edition (Freemium): Free Cloud Community Edition providing full-featured automation, designed as a freemium funnel to drive adoption and conversion to enterprise subscriptions.
4. Partner-Driven Implementation and Managed Services: Revenue generated through delivery partners such as Hexaware (Top Business Transformation Partner of the Year 2026) and EvolutIA, who provide implementation, agentic AI delivery, and managed support services for global enterprises.

Pricing tiers

Go-to-market motion5 records

Distribution channels5 records

Marketing channels12 records

Core offering

Automation Anywhere develops and sells an Agentic Process Automation (APA) platform that combines AI agents, generative AI, document automation, process discovery, and traditional robotic process automation (RPA) into a single enterprise workflow orchestration system. The platform is powered by a proprietary Process Reasoning Engine and Context Intelligence Graph, with pre-built agentic solutions for IT service management, finance, and customer service, and is sold to large enterprises via subscriptions and premium support tiers.

Product overview

Automation Anywhere offers a platform-plus-modules architecture rather than a single unified product. At the core sits the Agentic Process Automation (APA) Platform, which combines the traditional RPA Software suite with the Process Reasoning Engine and Mozart Orchestrator, and is delivered as the Cloud Service. Built on this core, a set of add-on modules extend the platform's capabilities, including AI Agent Studio, Automation Co-Pilot, Automator AI, Document Automation, Process Discovery, Automation Workspace, CoE Manager, and AI Governance, together with a Citizen Developers program. Layered on top are pre-built agentic solutions — Autonomous Service Desk, Autonomous IT, and Autonomous Finance — that target specific back-office functions. EnterpriseClaw, the newest agentic AI platform launched at Imagine 2026 (in preview), integrates Cisco AI Defense, NVIDIA OpenShell/Nemotron, Okta, and OpenAI GPT-5.5 to run autonomous agents at enterprise scale. Aisera (an Automation Anywhere subsidiary) provides conversational AI capabilities natively integrated with the APA platform, while the Community Edition and Agentic App Store / Botstore round out the developer and partner ecosystem.

Differentiator

Problem solved

Functional benefit

Brands

• Agentic Process Automation (APA): The company's flagship agentic AI platform for orchestrating teams, systems, and processes, powered by the Process Reasoning Engine.
• Mozart Orchestrator
• Process Reasoning Engine
• AI Agent Studio
• Automation Co-Pilot
• EnterpriseClaw

Products and services

• Agentic Process Automation (APA) Platform Flagship enterprise platform that combines AI agents, generative AI, and traditional RPA into an Agentic Process Automation system, integrating with Aisera conversational AI and Context Intelligence Graph for end-to-end enterprise automation. Sold to large enterprises via subscription.
• RPA Software Core robotic process automation suite that underpins Automation Anywhere's traditional attended and unattended bot execution capabilities for enterprise customers.
• EnterpriseClaw Enterprise AI agent platform co-developed with Cisco, NVIDIA, Okta, and OpenAI that deploys autonomous claw-style AI agents across cloud, desktop, on-premises, and secured enterprise networks with centralized governance.
• Process Reasoning Engine Industry-first process reasoning engine powering the APA platform; enables autonomous reasoning, decision-making, and execution across teams, systems, and processes.
• Mozart Orchestrator Central orchestration layer for managing and scheduling bots and AI agents across the enterprise, part of the APA platform.
• Cloud Service Cloud-hosted SaaS delivery model for the Automation Anywhere platform providing bot management, runtime, and cloud-native orchestration for enterprise customers.
• Autonomous Service Desk Pre-built agentic solution for IT service management that combines AI-driven UI agents, predictive analytics, and self-service automation to resolve IT tickets autonomously. Validated with 1B+ IT service requests fulfilled and 84% auto-resolution at BDO Canada.
• Autonomous IT Pre-built agentic solution for IT operations announced at Imagine 2026, designed to autonomously handle IT workflows with built-in KPIs and governance controls.
• Autonomous Finance Pre-built agentic solution for finance back-office workflows announced at Imagine 2026 with built-in KPIs, governance controls, ERP integrations, and anomaly detection for financial compliance.
• Community Edition Free Cloud Community Edition (v.38 released January 2026) providing community users, citizen developers, and learners full-featured access to automation tooling including AI features.
• Aisera Conversational AI Platform Subsidiary conversational AI and autonomous IT provider integrated into the APA platform to deliver AI-driven UI agents and unified knowledge bases for enterprise back-office use cases.

Quantifiable outcome

• 1B+ IT service requests fulfilled via Autonomous Service Desk
• +11 more outcomes

Named customers28 records

Segments7 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability13 records

Feature11 records

Partnerships

Twelve partnerships are on record, tiered flagship, core and minor.

• CiscoflagshipStrategic or Co-development PartnerCo-developed EnterpriseClaw with Automation Anywhere, NVIDIA, Okta, and OpenAI. Cisco contributes Cisco AI Defense technology to provide security and oversight for autonomous AI agents operating across enterprise cloud, desktop, and on-premises environments. Also a customer logo and recognized joint marketing partner.
• NVIDIAflagshipStrategic or Co-development PartnerCo-developed EnterpriseClaw, contributing NVIDIA OpenShell runtime and Nemotron models for runtime and intelligence. Automation Anywhere also evaluated NVIDIA Nemotron 3 Super for governed on-prem AI automation.
• OktaflagshipTechnology or IntegrationIntegrated into EnterpriseClaw to provide cross-agent identity management and authentication controls for secure, centralized policy enforcement for autonomous AI agents.
• OpenAIflagshipStrategic or Co-development PartnerStrategic collaboration combining Automation Anywhere's Process Reasoning Engine with OpenAI's advanced reasoning models to deliver a full reasoning-to-action loop for autonomous enterprise workflows across finance, HR, IT, and customer service. Also powers OpenAI's GPT-5.5 in EnterpriseClaw.
• Hexaware TechnologiesflagshipImplementation/ SI/ Consulting PartnerNamed Top Business Transformation Partner of the Year 2026 at Imagine, recognizing a decade-plus partnership delivering agentic AI implementation, intelligent process automation, and managed support services at production scale for global enterprises.
• AiseracoreStrategic or Co-development PartnerAisera operates as an Automation Anywhere subsidiary delivering conversational AI capabilities integrated into the APA platform. Named a Leader in the inaugural IDC MarketScape 2026 for back-office conversational AI; integration showcased in the major platform upgrade.
• EvolutIAcoreImplementation/ SI/ Consulting PartnerPartnership to develop AI agents capable of understanding, reasoning, and decision-making on the APA platform, with deployment focus on healthcare, manufacturing, insurance, and financial services.
• NxtWavecoreGTM or Marketing PartnerCo-launched India's largest AI & Agentic Process Automation upskilling initiative targeting over 100,000 students and young professionals in one year, building on a pilot that trained over 7,000 students; provides paid internships with AA's teams in India.
• AI KirancoreGTM or Marketing PartnerPartnership to train one million people in India for AI careers by 2030, with focus on women and youth; provides AI/automation training, certifications, scholarships, and access to Automation Anywhere's Agentic AI platform through the Pathfinder community and AI Kiran INK Fellowship.
• IIM Bodh GayaminorGTM or Marketing PartnerMoU signed January 19, 2026 to advance AI and automation education, providing students access to Automation Anywhere's SaaS platform, process automation certifications, and AI-focused course modules.
• BacancyminorImplementation/ SI/ Consulting PartnerImplementation partner delivering intelligent automation using Automation Anywhere's AI Analytics capabilities for enterprise clients, enabling real-time monitoring, early detection of process inefficiencies, and a scalable foundation for future automation expansion.
• FortressIQcoreStrategic or Co-development PartnerAcquired by Automation Anywhere to enhance its intelligent automation offerings; brings process mining capabilities now integrated as the 'Process Discovery' product.

Scale indicators17 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• UiPath: UiPath is the #1 global RPA vendor and Automation Anywhere's closest direct competitor, holding ~17.2% market share vs. AA's 15.1%. Both target enterprise RPA + agentic AI buyers with similar platform-plus-bot stack, battle head-to-head in Gartner MQ, and have a public/listing trajectory that anchors category comps for AA.
• SS&C Blue Prism: Blue Prism (acquired by SS&C) holds ~12.4% global RPA share and is the third member of the legacy RPA Big Three alongside UiPath and AA. It targets the same large-enterprise RPA/automation buyers with comparable attended/unattended bot capabilities, positioning it as a direct head-to-head in regulated industries.
• NICE Ltd. NICE's Robotic Process Automation and NEVA (attended/unattended bots with AI guidance) directly competes with AA's RPA + AI Agent Studio stack. Both target enterprise contact-center and back-office automation buyers with similar bot-platform-plus-AI-assistant positioning.

Broad incumbents

• Microsoft Power Automate: Microsoft's Power Automate is bundled into Microsoft 365 and Dynamics, providing a free-to-very-low-cost RPA alternative to AA's enterprise platform. CMG Mortgage explicitly evaluated Power Automate before selecting AA, and the Nucleus Research 2026 matrix lists Power Automate alongside AA as a Leader, making it the most consequential broad incumbent competing for the same IT/finance automation budget.
• Pegasystems (Pega): Pega offers a broader low-code process automation and CRM platform that includes RPA bots and increasingly agentic AI. It competes with AA in customer service, financial services, and shared-services automations at large enterprises, but as part of a much wider BPM/CRM portfolio rather than as an automation specialist.
• ServiceNow: ServiceNow's Now Platform and AI Agents directly overlap with AA's Autonomous Service Desk and ITSM positioning (ITSM is AA's largest documented use case). ServiceNow is a much larger platform incumbent, bundling automation into enterprise IT workflows and competing for the same IT-service-management AI-agent budget.
• Appian: Appian combines low-code process automation with process mining and AI, and is grouped with AA in the Nucleus Research 2026 RPA Technology Value Matrix as a Leader. It targets enterprise BPM buyers with a wider platform footprint, overlapping with AA's process-orchestration positioning.

Regional players

• EdgeVerve (Infosys): EdgeVerve's AssistEdge RPA holds ~11.2% cognitive automation share and competes head-to-head with AA. As an Infosys subsidiary, it is strongest in India/APAC and is often delivered alongside Infosys services — relevant to AA's India business, which quadrupled over the past two years.

Emerging players

• WorkFusion: WorkFusion focuses on AI agents for financial-crime operations (KYC, AML, sanctions), directly overlapping with AA's Financial Services segment. It is smaller than AA and largely niche in regulated banking workflows, making it an emerging player rather than a broad platform competitor.
• C3.ai: C3.ai is an enterprise AI applications platform currently in reverse-merger talks with AA. Both target large-enterprise AI deployments, but C3.ai is positioned more as a vertical AI-app suite and platform rather than an RPA/agentic-process-automation specialist, making it an adjacent emerging player whose strategic alignment with AA is unusually close.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/AutomationAnywh

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds10 records

Investors27 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A4 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Automation Anywhere