Rimini Street

What Rimini Street does

Rimini Street is an independent, publicly traded provider of third-party enterprise software support services for Oracle, SAP, and VMware licensees, headquartered in Las Vegas and listed on NASDAQ under ticker RMNI. The company was founded in 2005 and serves 3,102 active clients across more than 6,600 contracts globally, including large enterprises in manufacturing, telecommunications, energy, defense, and consumer goods. Its core offerings include Rimini Support (third-party maintenance with a guaranteed 10-minute response SLA), Rimini Manage (application management services), Rimini Connect (interoperability solutions such as browser migration), and the Rimini Smart Path methodology, which combines support, optimization, and innovation services to extend ERP system life without forced vendor upgrades.

The company's technology stack centers on the Rimini Agentic UX platform, built natively on ServiceNow, which deploys 20 pre-built autonomous AI workflow solutions over existing Oracle and SAP ERP systems to automate approvals, procurement, finance, and logistics processes. The platform claims 50-60% reductions in approval turnarounds and 70-80% reductions in order cycle times, with 26 active AI pilots globally and 20 production solutions launched in January 2026. Revenue is generated primarily through annual subscription-based support contracts, which represent approximately 95.6% of total revenue, supplemented by managed services, professional services, and Agentic AI Explorer Packs priced at $25,000-$50,000 per deployment. The company sells directly to enterprise buyers (CIOs and CFOs) through a field sales organization, with 11 deals exceeding $1M in total contract value closed in Q1 2026 and 50 new client logos added in the same quarter.

The business model delivers up to 90% cost savings versus vendor support, positioning Rimini Street as an attractive option for enterprises seeking to redirect maintenance budgets toward AI and digital transformation initiatives. Subscription revenue grew 1.2% YoY in Q1 2026 to $105.5M while international revenue expanded 8.3%, offsetting a 6.4% decline in US revenue. Remaining Performance Obligations of $643.6M provide ~1.5 years of revenue visibility, and the company holds $132.2M in cash against $58.4M in debt following a $10.9M voluntary prepayment in Q1 2026.

Name

Rimini Street

Legal name

Rimini Street, Inc.

Website

https://riministreet.com

Company type

Public

Founded year

1997

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Rimini Street provides third-party enterprise software support and Agentic AI ERP automation for Oracle, SAP, and VMware licensees. The publicly traded firm (NASDAQ: RMNI) serves over 3,100 enterprise clients globally through subscription contracts that deliver up to 90% cost savings versus vendor support.

Ownership category

akta.pro rank

Product category

Enterprise Software Support Services

NAICS

Computer Systems Design and Related Services (54151), Software Publishers (5132)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)

akta.pro primary industry

Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)

akta.pro secondary industries

Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO), ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC), Enterprise Integration, iPaaS & Middleware Services (API/EDI) (BPAEAGAH)

Keywords

• Enterprise software support
• Third-party ERP support
• Oracle SAP support
• VMware support services
• Agentic AI ERP

Headquarters

HQ city

Las Vegas

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Enterprise Software Support Subscriptions: Rimini Street's primary revenue stream is annual subscription-based support contracts for Oracle, SAP, and VMware enterprise software. Subscriptions provide recurring support revenue and represent approximately 95.6% of total revenue. The company offers tiered support levels with guaranteed SLA response times and 24/7 access to engineers. Revenue grew 1.2% year-over-year to $105.5 million in Q1 2026, with international revenue representing 8.3% growth while US revenue declined 6.4%.
2. Managed Services (Rimini Manage™): Application management and managed services fees for outsourced day-to-day ERP operations, including Oracle E-Business Suite, JD Edwards, PeopleSoft, SAP, Salesforce, and Technology platforms. These are typically bundled with support subscriptions or sold as standalone managed services contracts.
3. Professional Services: One-time and project-based professional services for implementation, system migration, interoperability solutions, and optimization engagements. These services support the company's Smart Path methodology and Agentic AI deployments.
4. Agentic AI ERP Solutions: New revenue stream from deploying Rimini Agentic UX Solutions powered by ServiceNow. Explorer Packs are priced between US$25,000 and US$50,000 per deployment. The company reports 26 agentic AI pilots currently running globally and is targeting long-term growth through this AI-powered solution set.

Pricing tiers

Go-to-market motion3 records

Distribution channels1 record

Marketing channels9 records

Core offering

Rimini Street provides independent third-party enterprise software support and services for Oracle, SAP, and VMware products, replacing vendor (publisher) support with a subscription-based alternative. The company also offers Agentic AI-driven ERP modernization, integration, and managed services through its proprietary Rimini Agentic UX and related platforms, targeting enterprises seeking to reduce software support costs while extending the life of their existing enterprise systems.

Product overview

Rimini Street offers a comprehensive enterprise software support and AI-driven ERP solutions portfolio centered on three core offerings: Rimini Support™ (third-party maintenance for Oracle, SAP, and VMware), Rimini Agentic UX™ (AI-powered automation layer built on ServiceNow), and Rimini Smart Path™ (a three-phase methodology combining Support, Optimize, and Innovate). The portfolio is complemented by Rimini Manage™ (application management), Rimini Consult™ (professional services), Rimini One™ (unified support), Rimini Connect (interoperability solutions), and client portal tools like Street Central™. The company positions itself as transitioning from traditional third-party support toward 'Agentic AI ERP' where autonomous AI agents orchestrate business processes on top of existing ERP systems without requiring costly vendor-mandated upgrades.

Differentiator

Problem solved

Functional benefit

Brands

• Rimini Support™: Award-winning third-party software support services for Oracle, SAP, and VMware
• Rimini Agentic UX™
• Rimini Smart Path™
• Rimini Manage™
• Rimini Consult™
• Rimini One™
• Street Central™

Products and services

• Rimini Support
• Rimini Agentic UX
• Rimini Smart Path
• Rimini Manage
• Rimini Consult
• Rimini One

Quantifiable outcome

• Up to 90% savings on annual software support costs vs. traditional vendor support
• +9 more outcomes

Named customers15 records

Segments7 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability5 records

Feature5 records

Partnerships

One partnership is on record.

• ServiceNowcoreTechnology or Integration · 22 January 2025Rimini Street's flagship Agentic AI ERP platform, Rimini Agentic UX, is built on the ServiceNow platform. This strategic partnership enables Rimini Street to deploy AI-powered workflow automation solutions over existing Oracle and SAP ERP systems without requiring system migrations. The partnership targets a combined market estimated at $352 billion and enables deployments typically completed in 4-6 weeks via Explorer Packs. ServiceNow's platform serves as the foundational technology layer for Rimini Street's new AI-driven solution set.

Scale indicators15 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Spinnaker Support: Direct competitor in third-party enterprise software support for Oracle, SAP, and other enterprise platforms. Operates the same alternative-support business model as Rimini Street, targeting the same cost-conscious CIO/CFO buyers across the same installed bases.

Broad incumbents

• ServiceNow: Strategic platform partner powering Rimini Agentic UX and a broader enterprise workflow automation incumbent. Comparable because both target ERP-adjacent process automation and ITSM use cases, even though ServiceNow operates at much larger scale.
• Accenture: Global IT services incumbent with large Oracle and SAP practices serving the same enterprise CIO buyer. Comparable as a competitor for managed services, application management, and ERP modernization budgets that overlap with Rimini Manage and Rimini Consult.
• IBM: Broad enterprise IT services and software incumbent with ITSM, managed services, and Oracle/SAP-related practices. Competes with Rimini for application management and support budgets at large enterprises.
• Capgemini: Global IT services firm with significant SAP and Oracle application management practices. Competes for the same enterprise application support, managed services, and digital transformation engagements.
• Tata Consultancy Services (TCS): Large global IT services firm with established Oracle and SAP application management and AMS practices. Targets the same enterprise IT support and transformation spend that Rimini Manage and Rimini Support address.
• Infosys: Global IT services incumbent with enterprise application services for Oracle and SAP. Overlaps with Rimini's application management, support, and modernization offerings at large multinational clients.
• Wipro: Global IT services provider with Oracle and SAP AMS practices. Competes with Rimini for managed services and application support contracts across manufacturing, telecom, and consumer goods verticals.
• DXC Technology: Enterprise IT services firm with significant application management and modernization practices for legacy enterprise estates. Direct overlap with Rimini Manage and Rimini Support in supporting Oracle and SAP workloads.
• NTT Data: Global IT services firm with an established SAP practice (including former itelligence) and Oracle services capabilities. Competes for the same enterprise application support and managed services budgets as Rimini Street.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/rimini-street
• Xx.com/riministreet
• Facebookfacebook.com/RiminiStreet

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds6 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments9 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Rimini Street