Zoop
Zoop is a Brazilian Payments-as-a-Service infrastructure provider, wholly owned by iFood, offering white-label payment processing, split payments, unified commerce, and Pix acceptance to marketplaces, platforms, and commercial establishments across Brazil.
- Company typePrivate
- Founded2013
- HeadquartersOsasco, Brazil
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Zoop does
Zoop is a Brazilian Payments-as-a-Service (PaaS) infrastructure provider and a wholly owned subsidiary of iFood, offering white-label financial services to marketplaces, platforms, and commercial establishments across Brazil. The company positions itself as the financial infrastructure arm of the iFood ecosystem, extending the super-app's compliance, anti-fraud, and operational stability capabilities to third-party clients that want to embed payments, split settlements, and unified commerce into their own branded experiences.
The product architecture follows a platform-plus-modules model: Unified Commerce anchors the platform by integrating online and in-person channels, supported by Online (digital acceptance for card, Pix, boleto, recurring billing, and payment links) and Presencial (SmartPOS, Tap to Pay, and modern capture devices). Feature modules include Split de Pagamentos (automated multi-party settlement for marketplaces), Prateleira Infinita (cross-channel inventory with integrated payments), native Pix acceptance (online and in-person), Tap to Pay (NFC on Android/iPhone), SmartPOS and self-service kiosks, Markup (client-defined per-transaction rates), and commercial plan bundling. Delivery is API-first with a public developer documentation portal (docs.zoop.co) and specialized technical support to reduce integration time.
Zoop monetizes through three primary revenue streams: payment processing fees on online and in-person volume (cartão, Pix, boleto, recorrência, links de pagamento); markup/reseller revenue share where clients set their own per-transaction rates on top of Zoop's infrastructure; and white-label/infrastructure licensing for platforms delivering fully branded financial journeys. The go-to-market combines enterprise field sales for large platform deals, a self-serve developer channel via public API documentation, and an OEM/embedded motion for white-label distribution. Pricing is not publicly disclosed; clients must engage the commercial team via contact forms. At scale, the company reports more than R$35 billion in payments processed annually, 440 marketplaces served, and 1.4 million commercial establishments connected, with a wholly domestic Brazilian footprint. The company is privately held, headquartered in Brazil, and the brand was previously known as iFood Pago.
Zoop firmographics
Firmographics- Name
- Zoop
- Legal name
- Zoop
- Website
- https://zoop.com.br
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Zoop is a Brazilian Payments-as-a-Service infrastructure provider, wholly owned by iFood, offering white-label payment processing, split payments, unified commerce, and Pix acceptance to marketplaces, platforms, and commercial establishments across Brazil.
- Ownership category
- akta.pro rank
Where Zoop is headquartered
LocationHeadquarters
- HQ city
- Osasco
- HQ country
- Brazil
- HQ region
- Latin America
Offices1 record
Markets served
Zoop business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain
Revenue model
- Payment Processing Fees (Pagamentos processados): Core revenue from processing online and in-person payments (cartão, Pix, boleto, recorrência, links de pagamento) for marketplaces, platforms, and commercial establishments; scale indicated by over R$35 billion in payments processed annually.
- Markup / Reseller Revenue Share: Clients (marketplaces, platforms, aggregators) define their own per-transaction rates on top of Zoop's infrastructure, generating a new revenue line for the client and a share for Zoop through the Markup feature.
- White-label / Infrastructure Licensing: White-label financial services delivered under the client's brand, including customized journeys, screens, and flows end-to-end — effectively a licensing/embedded revenue stream powered by Zoop's regulated infrastructure.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | — | Quote-based commercial pricing; no public price list |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels5 records
Zoop product offering
Product offeringCore offering
Zoop provides a Payments-as-a-Service infrastructure platform that enables businesses, marketplaces, and platforms to embed white-label financial services — including online and in-person payments, Pix, payment splitting, and automated reconciliation — under their own brand. The offering is delivered via modern APIs, anchored by the Unified Commerce solution that integrates digital and physical channels, and is targeted primarily at Brazilian enterprises and marketplaces.
Product overview
Zoop is a Brazilian Payments-as-a-Service (PaaS) infrastructure platform and an iFood company that provides a unified platform for businesses to build branded financial services. Its offering follows a platform-plus-modules architecture: the Unified Commerce solution anchors the platform by integrating online and in-person channels, supported by the Online (Pagamento Online) and Presencial (Pagamento Presencial) modules for digital and point-of-sale payments respectively. The platform is complemented by feature modules including Split de Pagamentos (payment splitting for marketplaces), Prateleira Infinita (unified inventory between physical and digital channels), Pix acceptance (Brazilian instant payment), Tap to Pay (NFC payments on Android/iPhone), SmartPOS e Totens de Autoatendimento (POS hardware and self-service kiosks), Markup (customizable transaction fees), and Agrupamento de planos comerciais (commercial plan bundling). All offerings are delivered as white-label infrastructure that integrates via modern APIs.
Differentiator
Problem solved
Functional benefit
Products and services
- Unified Commerce Zoop's core product that connects online and in-person channels into a single integrated experience, unifying payments, data, and reconciliation across digital checkout and physical point-of-sale for Brazilian businesses, marketplaces, and platforms operating under their own brand.
- Online (Pagamento Online)
- Presencial (Pagamento Presencial)
Quantifiable outcome
- Over R$35 billion in payments processed annually
- +2 more outcomes
Companies that use Zoop
Customer profileSegments4 records
Ideal customer profiles4 records
Zoop technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability1 record
Feature8 records
Zoop partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- iFoodflagship / parent companyZoop is described on its own website as 'uma empresa do iFood' (a company of iFood). iFood provides the underlying financial ecosystem and infrastructure that Zoop extends to clients. The iFood Code of Conduct, iFood Privacy Notice for Partners, and the iFood ombudsman channel are referenced on Zoop's site, indicating deep operational and governance integration.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Zoop competitors and assessment
Company assessmentMarket position
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
Zoop social profiles
Digital presenceZoop compliance and trust
Trust signalCompliance1 record
Zoop financial estimates
Financial estimateRevenue estimate
Valuation estimate
Zoop leadership team
Management profileNumber of profiles
Profiles7 records
Zoop funding detail
Funding detailFunding overview
Funding rounds6 records
Investors5 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Zoop M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Zoop
What does Zoop do?
Zoop provides a Payments-as-a-Service infrastructure platform that enables businesses, marketplaces, and platforms to embed white-label financial services — including online and in-person payments, Pix, payment splitting, and automated reconciliation — under their own brand. The offering is delivered via modern APIs, anchored by the Unified Commerce solution that integrates digital and physical channels, and is targeted primarily at Brazilian enterprises and marketplaces.
Is Zoop a public or private company?
Zoop is a private company. It is classified as corporate owned and is currently operating.
When was Zoop founded?
Zoop was founded in 2013. It employs 101 to 250 people.
Where is Zoop based?
Zoop is headquartered in Osasco, Brazil, in the Latin America region.
How does Zoop make money?
Three revenue lines are on record. Payment Processing Fees (Pagamentos processados) is the primary driver. The others are markup / Reseller Revenue Share and white-label / Infrastructure Licensing.
Does Zoop have an API?
Yes. Zoop offers public-facing APIs ("APIs modernas") that allow businesses to integrate financial services infrastructure, including payments, splits, and other features. Developers can build white-label payment and financial journeys; the company promotes fast integration, complete documentation, and specialized developer support to reduce time-to-market. Developer documentation is at docs.zoop.co.