Granted

What Granted does

Granted (legal entity Granted App, LLC) is a direct-to-consumer ticketing marketplace and experience platform founded in 2021 and headquartered in Santa Monica/Los Angeles, California. The platform sells tickets to concerts, comedy shows, and sports events, alongside artist-curated VIP packages (meet & greets, exclusive merchandise, pre-show access) and charity-focused auctions of once-in-a-lifetime experiences. Its catalog spans 800+ artists across multiple genres including Rock & Pop, Rap & Hip-Hop, Country, K-pop, Latin, and Dance/Electronic, with notable partnerships spanning The Chainsmokers, Kygo/Palm Tree Crew, BTS, Shaq, Saquon Barkley, and Steve Nelson. Certain auction experiences are paired with NFTs minted to the blockchain, adding a digital-collectible layer to physical experiences.

The platform is web-based e-commerce (no native mobile app) with order tracking and a "Fan Promise" guarantee program offering 100% valid tickets and full refunds for cancellations or mismatches, supported by human customer service. Revenue is generated via marketplace commissions on ticket sales and transaction fees on VIP packages and auction winnings; pricing is event-variable and not publicly disclosed. Customer segments are primarily individual live-event fans seeking access to sold-out shows, with secondary segments including charitable auction participants and premium VIP experience seekers. Distribution is exclusively direct-to-consumer through granted.co, supplemented by organic social media presence on Instagram, TikTok, Facebook, Twitter/X, and LinkedIn, plus email newsletter capture. The company operates with a small team (11-50 employees) under co-founder/CEO Shayma Hesari.

Name

Granted

Legal name

Granted App, LLC

Website

https://granted.co

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

Granted is a direct-to-consumer ticketing marketplace selling concert, comedy, and sports tickets, artist-curated VIP packages, and charity auction experiences through its website. Founded in 2021 in Santa Monica, it serves individual fans seeking access to sold-out shows and premium experiences.

Ownership category

akta.pro rank

Product category

Live Event Ticketing

NAICS

Amusement Parks and Arcades (7131)

SIC

Services-Miscellaneous Amusement & Recreation (7990)

akta.pro primary industry

Ticketing Platforms & Primary Ticketing (MPAIAFAD)

akta.pro secondary industries

VIP, Hospitality & Premium Experiences (Packages, Clubs, Suites) (MPAIAFAK), Sponsorship Activation & Experiential Marketing (THAHAGAC)

Keywords

• Live event ticketing
• VIP experience packages
• Charity auctions
• Concert tickets marketplace
• Sports tickets platform

Headquarters

HQ city

Santa Monica

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Digital Commerce or Content

Cost components

Marketing or Sales, Personnel, Technology or R&D, Operations

Revenue model

1. Ticket Sales: Commission-based revenue from ticket sales for concerts, comedy shows, sports events, and live entertainment through the granted.co marketplace.
2. VIP Packages: Sale of VIP experience packages curated with artists including meet & greets, exclusive merch, and pre-show events.
3. Charity Auctions: Auction platform for once-in-a-lifetime experiences where proceeds benefit charitable causes. Auction winners pay winning bid amounts.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels6 records

Core offering

Granted is a direct-to-consumer online ticketing marketplace that sells concert, comedy, and sports event tickets sourced from trusted third-party providers. Beyond standard tickets, the platform offers artist-curated VIP experience packages (meet & greets, exclusive merchandise, pre-show events) and charity auctions for once-in-a-lifetime experiences benefiting foundations such as the Harold & Carole Pump Foundation and Eagles Autism Foundation.

Product overview

Granted is a unified ticketing platform and experience marketplace that connects fans with live events. The core offerings include a ticket marketplace for concerts and sporting events across multiple genres (Rock & Pop, Rap & Hip-Hop, Country, K-pop, Latin, and more), VIP Experiences packages curated with artists featuring meet & greets and exclusive merchandise, and Auctions for charity-driven once-in-a-lifetime experiences. The platform is supported by its Fan Promise guarantee program and order tracking module. The platform primarily serves music and sports entertainment verticals with partnerships across notable artists and athletes.

Differentiator

Problem solved

Functional benefit

Products and services

• Granted Ticketing Platform Core ticketing marketplace and experience platform that enables individual fans to browse and purchase tickets to concerts, comedy shows, and sports events, with access to sold-out shows and curated VIP packages.
• VIP Experiences Custom VIP packages curated in partnership with artists that include meet & greets, exclusive merchandise, and pre-show events, sold to fans seeking premium live entertainment experiences.
• Auctions Auction platform for once-in-a-lifetime experiences in sports, music, and entertainment, with all proceeds benefiting charitable causes and foundations such as the Harold & Carole Pump Foundation and Eagles Autism Foundation.
• Concert Tickets Ticket marketplace category for live concert events across multiple genres including Rock & Pop, Alternative & Indie, Rap & Hip-Hop, R&B, Country, Hard Rock/Metal, World Music, Dance/Electronic, Latin, and K-pop.

Quantifiable outcome

• Full refund guarantee if tickets don't match order or event is canceled/rescheduled
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Harold & Carole Pump FoundationcoreStrategic or Co-development Partner · 1 January 2022Granted partners with the Harold & Carole Pump Foundation for exclusive charity auctions. The foundation honors Harold and Carole Pump and has raised over $8.5 million for cancer treatment centers. Proceeds from Granted auctions benefit the foundation's charitable mission. Multiple auction experiences were offered in 2021 and 2022 Gala Auctions.
• Palm Tree Crew / Palm Tree Music FestivalcoreStrategic or Co-development Partner · 1 January 2021Granted partnered with Palm Tree Crew (Kygo's music brand) for the Palm Tree Music Festival charity auction. The festival featured artists including Kygo, Zedd, and Gryffin. Proceeds benefited FealGood Foundation and LT. Michael P. Murphy Navy Seal Museum to support the 20th anniversary of 9/11.
• Eagles Autism FoundationminorStrategic or Co-development Partner · 1 January 2021A portion of proceeds from the Nelson Island Experience auction (Steve Nelson NFT and experience auction) benefited the Eagles Autism Foundation. This partnership supports autism research and programs.
• The ChainsmokersminorGTM or Marketing Partner · 1 January 2021Granted partnered with The Chainsmokers for the Circuit Series After Party experience auction. The partnership offered VIP table packages and backstage access for the event featuring performances by The Chainsmokers and DJ Irie.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• On Location Experiences: Premium hospitality and VIP experience provider for live sports, music, and entertainment events. Most directly comparable peer to Granted's VIP-packages and curated-experience offering, with overlapping artist/athlete relationships and similar premium-pricing model.
• Charitybuzz: Online charity auction platform offering exclusive experiences, memorabilia, and meet-and-greets with proceeds benefiting nonprofits. Closest comparable to Granted's auction-for-charity vertical, including nearly identical auction mechanics and nonprofit partnerships.
• Vivid Seats: Publicly traded (NASDAQ: SEAT) secondary ticketing marketplace for concerts, sports, and theater events. Direct competitor in the core fan-facing ticket-sales lane where Granted is exposed via its third-party-sourced inventory.
• SeatGeek: Mobile-first primary and secondary ticketing marketplace with a fan-experience product focus. Closest technology-and-UX competitor to Granted, serving overlapping consumer segments across concerts and sports.
• StubHub: Major secondary ticket marketplace (owned by Viagogo/Eric Baker) covering concerts, sports, and comedy. Scaled incumbent competing for the same consumer-facing live event ticket transactions Granted monetizes.
• Gametime: Mobile-first last-minute ticket marketplace specializing in sports and live events. Comparable direct-to-consumer mobile experience targeting similar fan demographics with live-event inventory.
• Goldstar: Discounted live event ticketing marketplace for concerts, sports, comedy, and theater. Overlaps with Granted on consumer-side discovery and purchase for live entertainment, though positioned more on price-discovery than premium experience.

Broad incumbents

• Ticketmaster: Dominant primary ticketing platform owned by Live Nation Entertainment. The reference incumbent whose exclusive issuer relationships and scale define the competitive context for every secondary and experiential player including Granted.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/grantedvip
• Facebookfacebook.com/grantedvip
• LinkedInlinkedin.com/company/grantedco
• Instagraminstagram.com/granted
• TikToktiktok.com/@granted.co

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Granted