Touchcast
Touchcast is an AI-native Generative Web platform offering CogCache (a cognitive CDN for LLM acceleration), Ciscape (a generative CMS), and Genything (a multi-modal content engine) to enterprise customers across financial services, automotive, healthcare, and public service verticals.
- Company typePrivate
- Founded2017
- HeadquartersNew York, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Touchcast does
Touchcast is a private, New York-based generative AI platform company that builds an end-to-end 'Generative Web' stack, architected around three core products: CogCache, a cognitive CDN (cCDN) that accelerates LLM operations by up to 100x and reduces inference costs by up to 50% through caching and volume discounts; Ciscape, a generative CMS (gCMS) that transforms existing websites into conversational, hyper-personalized experiences without code changes; and Genything, a generative media orchestration layer for producing immersive, multi-modal content such as presentations, webinars, podcasts, and virtual events. The platform supports text, video, audio, and holographic modalities, integrates with multiple LLM providers (OpenAI, Azure OpenAI, Meta Llama, Google Gemma, Mistral, Groq), and is offered with enterprise-grade security certifications (SOC 2 Type II, CSA STAR, GDPR Ready). The proprietary Touchcast TM1 metamodel is claimed to surpass GPT-4o on Level 2 agentic tasks, and Touchcast Mentor extends the platform into AI-powered enterprise learning.
The company monetizes through two primary streams: usage-based CogCache subscriptions with publicly disclosed tiers (25-40% discounts on GPT-4o, $20 free tokens to start, monthly spend bands from $0 to $25,000+) and enterprise platform licenses for Genything and Ciscape deployments. Go-to-market is dual-track: product-led growth through self-serve web signup and Azure Marketplace, combined with direct enterprise sales and Accenture-led implementation for industrial-scale rollouts. Customers include Fiat, Microsoft, Accenture, TD Bank, Bloomberg, Pfizer, and Macquarie, across financial services, automotive, healthcare, e-commerce, and public service verticals. Touchcast was acquired by Infinite Reality (now operating as Napster) for $500 million in April 2025, and its technology now underpins the Napster 26 consumer platform launched in October 2025, which ships a $99 holographic hardware device plus subscription to 300,000 paying web subscribers.
Touchcast firmographics
Firmographics- Name
- Touchcast
- Legal name
- Touchcast, Inc.
- Website
- https://touchcast.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Acquired
- Headcount range
- 51–100 employees
- Short description
- Touchcast is an AI-native Generative Web platform offering CogCache (a cognitive CDN for LLM acceleration), Ciscape (a generative CMS), and Genything (a multi-modal content engine) to enterprise customers across financial services, automotive, healthcare, and public service verticals.
- Ownership category
- akta.pro rank
Touchcast industry classification
Industry- Product category
- Generative AI Platform / Generative Web Platform
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers (516210)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Edge Compute & Edge Caching Platforms (MPAHAIAC)
- akta.pro secondary industries
- Video Conferencing & Webinars (BPAMAMAB), Live Audio Q&A, Coaching & Mentorship Platforms (MPACAEAI)
Keywords
Where Touchcast is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Touchcast business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- CogCache Subscription and Usage: Volume-based subscription tiers for LLM caching and acceleration services. Pricing scales with monthly token consumption, offering discounts from 25% to 40% based on spend tier. Base pricing includes a built-in 25% discount to market rates, with additional savings from cognitive caching serving cached responses. No credit card required to start; begins with $20 free credit.
- Platform Licenses: Enterprise licensing for Genything (generative content creation), Ciscape (conversational website transformation), and full platform access. Deployment supported through Accenture for industrial-scale implementations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Monthly | Entry Tier ($0-$2,500 monthly spend) |
| Usage-based | Monthly | Growth Tier ($2,500-$5,000 monthly spend) |
| Usage-based | Monthly | Scale Tier ($5,000-$12,500 monthly spend) |
| Usage-based | Monthly | Enterprise Tier ($12,500-$25,000 monthly spend) |
| Usage-based | Monthly | Unlimited Tier ($25,000+ monthly spend) |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
Touchcast product offering
Product offeringCore offering
Touchcast provides an end-to-end Generative Web platform built on a native GenAI stack, comprising three core products: CogCache (a cognitive CDN that accelerates LLM operations with up to 100x faster response times and up to 50% cost reduction), Ciscape (a generative CMS that transforms websites into conversational experiences without code changes), and Genything (a generative media orchestration layer for creating immersive content such as presentations, webinars, podcasts, and virtual events at scale). The platform is deployed on Microsoft Azure global infrastructure and serves enterprise customers through usage-based subscriptions and direct enterprise licensing.
Product overview
Touchcast is a Generative Web platform that provides an end-to-end GenAI stack. The platform consists of three core products: Genything (generative media orchestration layer for creating immersive experiences), Ciscape (generative CMS for transforming websites into conversational experiences), and CogCache (cognitive CDN for accelerating LLM operations). Supporting modules include Touchcast Mentor (AI-powered digital mentors for enterprise learning) and Touchcast TM1 (proprietary AI model surpassing GPT-4o). The platform historically included a virtual events solution with photorealistic 3D venues from the Iconic Collection. Touchcast was acquired by Infinite Reality for $500 million in April 2025, and its technology powers the Napster 26 platform.
Differentiator
Problem solved
Functional benefit
Brands
- CogCache: Cognitive LLM caching solution that accelerates AI response times by up to 100x and reduces inference costs by up to 50%. Acts as a proxy between AI applications and LLMs for caching, cost reduction, and alignment control.
- Ciscape
- Genything
- Touchcast Mentor
Products and services
- CogCache World's first Cognitive CDN (cCDN) that accelerates LLM operations by acting as a proxy between AI applications and LLMs. Reduces Azure OpenAI inference costs by up to 50% and accelerates response times by up to 100x by serving cached responses for repetitive queries. Includes an AI Governance Copilot and Self-Healing Cache for alignment and quality control. Available via self-serve web portal and Azure Marketplace with a built-in 25% discount on GPT-4o base prices and volume tiers up to 40% discount.
- Genything Generative media orchestration layer and AI multi-modal content engine for creating immersive, generative experiences including presentations, podcasts, webinars, and virtual events at scale without production resources. Supports multi-modal content generation in any language as a core component of Touchcast's Generative Web platform.
- Ciscape Generative CMS (gCMS) that transforms existing websites into conversational, hyper-personalized experiences. Automatically ingests website content and compiles it into GenAI state, enabling persona-focused experiences without code changes. Supports embedded bolt-on widgets and a no-code template-based system for managing a Generative Web presence.
- Touchcast Mentor AI-powered digital mentors for enterprise learning that transform organizational knowledge into personalized learning experiences available 24/7. Designed for learning and development teams seeking scalable, engaging educational experiences powered by AI.
- Touchcast TM1 Touchcast's proprietary AI metamodel positioned as surpassing GPT-4o with Level 2 AI capabilities, enabling agentic pipelines as a service within the Generative Web platform.
- Iconic Collection (Virtual Event Venues) Proprietary collection of over a dozen immersive 3D virtual event venues including Touchcast Tower (1,300 feet above NYC), Oasis Auditorium, Visionary Auditorium, and custom digital twins. Supports up to 8,000 attendees per event in photorealistic environments for virtual and hybrid events.
Quantifiable outcome
- Up to 100x faster LLM response times through cognitive caching
- +4 more outcomes
Companies that use Touchcast
Customer profileNamed customers9 records
Segments9 records
Ideal customer profiles5 records
Touchcast technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability10 records
Feature8 records
Touchcast partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core, flagship and secondary.
- MicrosoftcoreTouchcast and Microsoft formed a strategic collaboration for global LLM cognitive caching infrastructure to scale generative AI. Touchcast leverages Azure's global data centers to power the Generative Web platform, reducing deployment timelines from months to days. Touchcast is integrated with Azure OpenAI Service and the two companies jointly announced the world's first global cognitive CDN (cCDN) for AI workloads. Microsoft and Touchcast also collaborated on Touchcast Mentor launch at Microsoft Ignite.
- Azure OpenAIcoreTouchcast's CogCache is optimized specifically for Azure OpenAI workloads, serving as a cognitive caching layer that reduces costs by up to 50% and accelerates response times by up to 100x for Azure OpenAI API calls. Azure OpenAI models including GPT-4o, GPT-4-Turbo, and GPT-3.5-Turbo are supported with volume discounts.
- AccentureflagshipTouchcast and Accenture partnered to fast-track enterprise adoption of generative AI. Accenture serves as the primary implementation partner for large-scale Touchcast deployments, addressing common integration challenges and enabling seamless transition from pilot projects to full-scale production. Together they provide enterprise clients with a swift, secure path to generative AI adoption.
- GroqcoreTouchcast integrated Groq's LPU (Language Processing Unit) inference hardware with CogCache to deliver what Touchcast claims is the world's fastest AI. This integration combines Groq's hardware acceleration with Touchcast's cognitive caching for maximum performance.
- Meta (Llama models)secondaryCogCache supports Meta's open-source LLM models including Llama 3.1 70b, Llama 3.1 8b, Llama 3.2 1B, Llama 3.2 3B, and Llama 3.2 11B Vision, offering customers model choice beyond proprietary frontier models.
- Google (Gemma models)secondaryCogCache supports Google's Gemma 7b and Gemma 2.9b open models, enabling customers to leverage Google's efficient open models within the Touchcast cognitive caching ecosystem.
- Mistral AIsecondaryCogCache supports Mistral AI's Mixtral 8.7b model, expanding the range of supported open-source models for customers seeking alternatives to major tech provider LLMs.
- OpenAIsecondaryTouchcast CogCache integrates with OpenAI's GPT-4o, GPT-4o-mini, GPT-4-Turbo, and GPT-3.5-Turbo models, offering caching and cost optimization for OpenAI API consumers alongside Azure OpenAI support.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Touchcast competitors and assessment
Company assessmentDirect peers
- Helicone: Helicone is an open-source LLM observability platform offering caching, logging, and cost controls for AI applications. It directly competes with CogCache's caching and governance positioning.
- Portkey: Portkey is an LLM gateway and observability platform that provides caching, routing, and cost optimization across multiple LLM providers. It is the most direct competitor to CogCache in the cognitive caching and AI infrastructure space.
- Jasper: Jasper is an enterprise generative AI content platform. It directly competes with Genything's generative content creation and orchestration capabilities for marketing and enterprise teams.
- Writer: Writer is an enterprise generative AI platform for content creation with proprietary models and governance. It overlaps with Genything's enterprise content use cases and Ciscape's CMS transformation.
- LangSmith (LangChain): LangSmith provides LLM observability, evaluation, and tracing with caching capabilities. It competes with CogCache's governance and alignment features in the AI infrastructure layer.
- ON24: ON24 is a virtual events and webinar platform with AI-powered engagement analytics. It competes with Touchcast's legacy virtual events and Genything webinar capabilities.
- LiteLLM: LiteLLM is an open-source LLM gateway providing unified API access, caching, and routing across providers. It is a direct functional alternative to CogCache for cost-optimized LLM routing.
- Hopin / RingCentral Events: Hopin (now RingCentral Events) is a virtual and hybrid events platform. It is a comparable peer to Touchcast's historical virtual events business and Genything's webinar functionality.
Broad incumbents
- Cloudflare: Cloudflare provides Workers AI and AI Gateway with built-in caching and rate limiting at the edge. As a global CDN incumbent with edge presence, it competes with Touchcast's cognitive CDN concept at the infrastructure layer.
- Microsoft Azure API Management: Microsoft Azure offers native API caching, throttling, and AI gateway capabilities within Azure OpenAI Service. As Touchcast's primary distribution partner, Azure's native features directly compete with CogCache's value proposition.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Touchcast social profiles
Digital presenceTouchcast compliance and trust
Trust signalCompliance3 records
Touchcast financial estimates
Financial estimateRevenue estimate
Valuation estimate
Touchcast leadership team
Management profileNumber of profiles
Profiles7 records
Touchcast funding detail
Funding detailFunding overview
Funding rounds2 records
Investors5 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Touchcast M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Touchcast
What does Touchcast do?
Touchcast provides an end-to-end Generative Web platform built on a native GenAI stack, comprising three core products: CogCache (a cognitive CDN that accelerates LLM operations with up to 100x faster response times and up to 50% cost reduction), Ciscape (a generative CMS that transforms websites into conversational experiences without code changes), and Genything (a generative media orchestration layer for creating immersive content such as presentations, webinars, podcasts, and virtual events at scale). The platform is deployed on Microsoft Azure global infrastructure and serves enterprise customers through usage-based subscriptions and direct enterprise licensing.
Is Touchcast a public or private company?
Touchcast is a private company. It is classified as corporate owned and is currently acquired.
When was Touchcast founded?
Touchcast was founded in 2017. It employs 51 to 100 people.
Where is Touchcast based?
Touchcast is headquartered in New York, United States, in the North America region.
How does Touchcast make money?
Two revenue lines are on record. CogCache Subscription and Usage is the primary driver. The others are platform Licenses.
Who are Touchcast's main competitors?
Direct peers on record are Helicone, Portkey, Jasper, Writer, LangSmith (LangChain), ON24, LiteLLM and Hopin / RingCentral Events. Broad incumbents are Cloudflare and Microsoft Azure API Management.
Does Touchcast have an API?
Yes. CogCache provides a proxy API that sits between AI applications and LLMs. Developers can integrate by switching their code endpoints to CogCache's base URL (https://proxy-api.cogcache.com/v1/) with their API key. The API supports streaming responses, Python SDK via OpenAI-compatible client, LangChain integration (Python and JavaScript), Node.js integration, and cURL examples. It provides Azure OpenAI access with up to 50% cost savings and up to 100x faster response times through cognitive caching. Developer documentation is at cogcache.readme.io.
What industry is Touchcast in?
Touchcast's product category is Generative AI Platform / Generative Web Platform. Its primary akta.pro industry code is MPAHAIAC, Edge Compute & Edge Caching Platforms, with a secondary code of BPAMAMAB, Video Conferencing & Webinars. Its NAICS code is 5182 and its SIC code is 7372.