Propio Language Services
- Company typePrivate
- Founded1994
- HeadquartersOverland Park, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
Propio Language Services firmographics
Firmographics- Name
- Propio Language Services
- Legal name
- Propio Language Services, Inc.
- Website
- https://propio-ls.com
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
Propio Language Services industry classification
Industry- Product category
- Language Interpretation and Translation Services
- NAICS
- Translation and Interpretation Services (541930), Translation and Interpretation Services (54193)
- SIC
- Communications Services, Nec (4899)
- akta.pro primary industry
- Content Localization, Translation & Transcreation (BPAFAIAH)
- akta.pro secondary industry
- Translation & Transcreation Services (Script/Dialogue Adaptation) (MPAHAFAD)
Keywords
Where Propio Language Services is headquartered
LocationHeadquarters
- HQ city
- Overland Park
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Propio Language Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Interpretation Services: Video remote interpreting (VRI), over-the-phone interpreting (OPI), and on-site interpretation services. Revenue generated per minute or per session basis for healthcare, legal, government, and other sector clients.
- Translation and Localization Services: Document translation, app and software localization, website localization, multimedia localization, e-learning localization, and technical translations in over 200 languages. Billed per project or document.
- Technology Platform Subscriptions: Analytics and workforce management platforms (Propio Analytics, Propio Workforce OS) offered as part of enterprise service packages.
- American Sign Language (ASL) Interpreting: Specialized ASL interpretation services for deaf and hard-of-hearing individuals across various settings.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Multi-year contract | Enterprise B2B pricing - customized quote-based plans |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
Propio Language Services product offering
Product offeringCore offering
Propio Language Services provides on-demand interpretation services (video remote interpreting, over-the-phone interpreting, on-site, and American Sign Language) and translation and localization services to enterprise clients across healthcare, government, financial services, legal, education, and other regulated industries. Services are delivered through a network of 20,000+ interpreters across 300 languages, supported by proprietary technology platforms including Propio ONE, Propio Analytics, Propio Workforce OS, and AI Translations.
Product overview
Propio Language Services offers a unified language services platform combining interpreting and translation services with proprietary technology. The platform provides video remote interpreting via Propio ONE, over-the-phone interpreting, on-site interpretation, and ASL interpreting services, supported by a 20,000+ interpreter network across 300 languages. Translation and localization services span document translation, website/app localization, multimedia localization, and specialized verticals. Technology products include AI Translations for automated translation, Propio Analytics for real-time reporting, Propio Workforce OS for scheduling, and the Complete Automation Suite for workflow optimization. The company operates on a platform-plus-modules architecture where core interpreting and translation services are enhanced by proprietary technology modules for analytics, scheduling, and automation.
Differentiator
Problem solved
Functional benefit
Brands
- Propio ONE: Video-remote interpreting platform for web-based conferencing.
- Propio Analytics
- PropioPass
- Propio Workforce OS
- Propio Complete Automation Suite
Products and services
- Video Remote Interpreting (VRI) Video-based remote interpretation service that allows enterprise clients to connect with interpreters through web-based conferencing platforms such as Propio ONE, supporting real-time multilingual communication.
- Over-the-Phone Interpreting (OPI) 24/7/365 telephone interpretation service providing industry-specific interpreters to ensure accuracy and understanding across 300 languages for healthcare, government, legal, and other enterprise clients.
- On-site Interpretation In-person interpretation services delivered at hospitals, clinics, courtrooms, legal offices, community programs, and schools for clients needing face-to-face multilingual communication.
- American Sign Language (ASL) Interpreting Specialized American Sign Language interpretation services for deaf and hard-of-hearing individuals across healthcare, legal, educational, and community settings.
- Translation and Localization Services Document translation and localization services across 200+ languages, covering apps and software, websites, multimedia, e-learning, technical documentation, marketing content, multilingual desktop publishing, podcast localization, text-to-speech, and content moderation.
- White Label Partners Program White-label interpretation and translation program that allows partners, including the CyraCom client portal integration, to deliver Propio's services under their own brand.
Quantifiable outcome
- Interpretation services in 300 languages
- +3 more outcomes
Companies that use Propio Language Services
Customer profileNamed customers3 records
Segments13 records
Ideal customer profiles5 records
Propio Language Services technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability2 records
Feature8 records
Propio Language Services partnerships and signals
Strategic signalScale indicators9 records
Recent moves6 records
Expansion highlights6 records
Propio Language Services competitors and assessment
Company assessmentDirect peers
- LanguageLine Solutions: LanguageLine Solutions is the largest over-the-phone and video interpretation provider in the US, serving healthcare, government, and enterprise. It is Propio's most direct competitor in interpretation services with similar modality coverage and a comparable enterprise sales motion.
- Lionbridge: Lionbridge is one of the world's largest translation and localization services providers, offering document translation, multimedia localization, and AI-enabled language services. It competes with Propio across translation, localization, and increasingly interpretation, and serves overlapping verticals including life sciences and technology.
- TransPerfect: TransPerfect is a global language services and translation technology company with a comprehensive suite including interpretation, translation, and localization across legal, healthcare, and life sciences. It is one of the largest privately held language services companies and competes with Propio in nearly every service line.
- RWS Group: RWS Group (which acquired SDL) is a UK-based leader in translation, localization, and language technology serving regulated industries including life sciences, legal, and financial services. It competes with Propio's translation and localization business, particularly in life sciences and IP/patent translation.
- Language Services Associates (LSA): Language Services Associates provides over-the-phone, video, and onsite interpretation plus document translation, with deep healthcare and government exposure. It is a close comparable to Propio in scale, service mix, and vertical focus.
- Smartling: Smartling is a translation management platform combining AI-driven translation with human linguists, focused on digital content localization for enterprise. It overlaps with Propio's translation and localization offering and competes for technology and software vertical customers.
- Straker Translations: Straker Translations is an AI-augmented translation services provider with operations across the US, Europe, and Asia-Pacific. It competes with Propio's translation business and represents a similarly positioned mid-market language services peer.
Emerging players
- Translated: Translated is an AI-first translation platform combining large language models with professional translators, serving enterprise customers globally. It is an emerging competitor that pressures traditional translation providers like Propio through technology-driven pricing.
- DeepL: DeepL is a leading AI translation provider offering high-quality neural machine translation for enterprises and individuals. It is not a direct service competitor but represents a structural threat to Propio's translation business as enterprises adopt AI-first translation workflows.
- Lilt: Lilt (now part of Cision/PR Newswire but with its own AI translation platform) provides AI-enabled enterprise translation services with adaptive machine translation and human-in-the-loop workflows. It overlaps with Propio's enterprise translation offering and pushes AI-first cost structures.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights6 records
Customer concentration
Propio Language Services social profiles
Digital presencePropio Language Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Propio Language Services leadership team
Management profileNumber of profiles
Profiles5 records
Propio Language Services subsidiaries and ownership
Company hierarchySubsidiaries6 records
Propio Language Services funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Propio Language Services M&A and investment
M&A and investmentM&A7 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Propio Language Services
What does Propio Language Services do?
Propio Language Services provides on-demand interpretation services (video remote interpreting, over-the-phone interpreting, on-site, and American Sign Language) and translation and localization services to enterprise clients across healthcare, government, financial services, legal, education, and other regulated industries. Services are delivered through a network of 20,000+ interpreters across 300 languages, supported by proprietary technology platforms including Propio ONE, Propio Analytics, Propio Workforce OS, and AI Translations.
Is Propio Language Services a public or private company?
Propio Language Services is a private company. It is classified as venture growth investor backed and is currently operating.
When was Propio Language Services founded?
Propio Language Services was founded in 1994. It employs 101 to 250 people.
Where is Propio Language Services based?
Propio Language Services is headquartered in Overland Park, United States, in the North America region.
How does Propio Language Services make money?
Four revenue lines are on record. Interpretation Services are the primary driver. The others are translation and Localization Services, technology Platform Subscriptions and american Sign Language (ASL) Interpreting.
Who are Propio Language Services's main competitors?
Direct peers on record are LanguageLine Solutions, Lionbridge, TransPerfect, RWS Group, Language Services Associates (LSA), Smartling and Straker Translations. Emerging players are Translated, DeepL and Lilt.
Does Propio Language Services have an API?
No public API is recorded for Propio Language Services.
What industry is Propio Language Services in?
Propio Language Services's product category is Language Interpretation and Translation Services. Its primary akta.pro industry code is BPAFAIAH, Content Localization, Translation & Transcreation, with a secondary code of MPAHAFAD, Translation & Transcreation Services (Script/Dialogue Adaptation). Its NAICS code is 541930 and its SIC code is 4899.